Mohammed Sharif Slough Mobile: 07984260582 (UK)Berkshire gbsharim@yahoo.co.ukSL1 2TA.

Nationality: British.

Career Summary

Extensive experience as a SAP SD and FICO consultant and system Analyst/programmer and SAP Add-on VIM, working across the European zone with over 20 years in IT. Successfully rolled out SAP across Europe in Sony Sales companies from start to end including user training (SD and FICO modules). Always looking forward to the challenges and enjoy working under pressure. Creative team leader with very good communications skills, involving users and SAP consultants. Also Certified in ABAP.

o Completed number of full cycle implementations for SD and FICO modules that included : o Taking the requirements from the business, analysing them and proposing solutions.o SAP configurations for the SD and FICO part of the project. o Establishing userexit requirements and their developments.o Establishing requirements for customised transactions and developing them.o Designed and develop Conversion Programs for :

o Customer Master.o Customer Hierarchy.o Pricing Conditions.o Open Sales Orders.

o System testing.o Creation of test cases and test scripts.o System testing.o Business integration testing.o User training.o An extensive EDI inbound and outbound with 6 implementations from start to end.o System Interfaces using IDOCS and text files.o Experience on BAPIs, especially interfaces between SAP CRM and SAP R/3.

Successfully ran workshops with over thirty key users participating. These were in theory face to face and over TrainNet followed by practical workshops.

Enjoy getting user confidence and establishing friendly relationships with project team members. Got award from Sony management for rescuing a project deadline. Experience in training SAP SD and FICO consultants. Ability to translate business requirements into vision for processes and solutions with achievable, effective

implementations. Outstanding analytical, problem solving and crisis management abilities. Good communications skills, team member motivation and team building. Extensive experience in training users whose first language is not English. Worked with Open Text external customers, solving problems on their systems. Extensive experience in FICO and its Add-on product VIM (Vendor Invoice approval and processing). Worked on SAP Workflow configuration and problem solving, internally and on customer systems. Supported Customers with urgent system issues out of hours (under pressure often stressed customers). Moderate experience in SAPscript. Notable achievements:

o Received an award for consultant of the year from Sony for bringing the project back to schedule when it got really behind the schedule by a team

o Established excellent relationships with business system users around Europe.o Gained good business confidence in handling the business issues/requirements.

Detailed Work Experience

5/2009 – Present Open Text Ltd

VIM L3 Product Specialist May/ 2009 – Present

• Joined Open Text LTD.• Working with Level 3 team providing support to Level 2 on customer tickets (customer issues with

the Add-on product – VIM (Vendor Invoice Management system).• Involving working on FICO, SAP Workflow configuration and on Add-on Modules (VIM).

o Focusing on: Customer satisfaction, often working with customers via remote session or on their

system via SAP Solution Manager secure connection, often debugging in systems. Working closely with the development team solving product bugs and new features.

• Often checking customer SAP FICO configuration, debugging in ABAP modules and system logs and SAP/Open Text table contents to diagnose to problem some time under pressure for quick solutions for very high priority tickets. If the issue occurs out of working hours, all this is performed with the knowledge that there is no other assistance available (as development team does not support out of hours).

10/2006 – 05/2009 Satyam Computer Services LTD

SAP SD Consultant Oct/2006 – May/2009

• Joined Satyam Computer Service LTD and carried on working for SONY as Satyam client.• Continued working in Sales and Distribution team.

o Focusing on: Solving problems passed from the helpdesk logged by Sony Sales Companies in

Europe. System enhancements required by Sony Sales companies around Europe. Configure to Order project, responsible for Sales part of the project. Work proportion 40% support and 60% project.

1997 – 09/2006 SONY EUROPE – European Zone

SD Application Manager March/2005 – Sept/2006

• Managed SD team to drive implementation of new SAP SD/FICO modules to non-SAP Sony sales companies.

• Agree complex business requirements for incorporation into SAP implementation.• Managed functional changes within existing SAP environment.• Managing a team (SAP SD) that has just successfully implemented roll out of SAP to Sony

companies in Europe.

SAP IS Consultant Aug/2001 – March/2005

• Full Implementation of SAP SD/FICO modules in Sony Portugal, Switzerland, Spain, France, Turkey, Hungary, Poland, Slovakia, Czech and Russia.

• Centralise warehouse for Sony Germany, Netherland and Belgium Project.o My responsibilities included :

Establishing and implementing changes required to the Customer Master/Vendor Master.

Establishing and implementing changes required to the Open Sales Orders.• Assisted a team in implementing SAP in Sony Germany, Netherlands, Belgium, Denmark, Turkey

and Finland.

o Member of Sales team responsible for implementing SAP. o My responsibilities were :

Establish Customer Master/Vendor Master requirements, configuration and upload. Customer Hierarchy upload. Upload Pricing Conditions from an excel spreadsheet. Upload Open Sales Orders from the legacy system to SAP. Complete EDI rollout for inbound Sales Orders, outbound Invoices and outbound

Order Confirmation.

ABAP Developer 1997 – Aug/2001

• ABAP developer, developing/changing customised transactions to meet the requirements of Sony sales companies across Europe.

• Wrote number of customised ABAP programs and userexits including using Sapscript for printing billing documents, Order confirmation and Delivery notes.

• Completed ABAP certification in ABAP 4.0 release.

1984 – 1996 SONY UK

Systems Analyst/Programmer 1996 – 1984

• Responsible for the development and support of all UK based Sales computer systems requirement. Working on CICS COBOL and Natural ADABAS systems.

Courses attended

All SAP SD module related, ABAP, FICO and EDI SAP courses.

Systems Analysis by Hoskyns.

Technology Profile

Remedy, SAP, MS Productivity and planning tools

Education

Bsc in Computer Science at North Staffordshire Polytechnic in Stafford.A levels in Mathematic, Accounts and Statistics.

Personal Profile

Member and regular user of a health and fitness club,Enjoying playing squash and tennis. In my spare time I enjoy working on Community

development/improvement projects for the local communities.

Cover sheet for EDI / other Module Experience

EDI Experience.

• Inbound Sales Order: Receive the idocs from the mailbox into SAP system and automatically create sales orders in SAP system.

• Outbound Sales Order response: Created outbound sales order response idocs to be transmitted to the external customer.

• Outbound Delivery: Created idocs from the deliveries and sent for interface to the external system.• Inbound PGI: Received idocs from the external system to perform the function of PGI for the deliveries

shipped from the warehouse.• Outbound Invoices: Created idocs to send to the external customers for invoicing.• Outbound/Inbound: created idocs from the invoices and processed them as inbound for automatically

posting the invoices.• Outbound customer changes: Created idocs for the customer creation/changes to be interfaced to the

external system.• Outbound material changes: Created idocs from Material creation/changes to be interfaced to the external

system.• Outbound Purchase Orders: Created idocs from purchase orders to be sent to the production plants.• Configured Partner profiles, customised idocs type, idoc segments, process codes, message types and

workflows.• Train key users to monitor idocs to pick any failed to process idocs and to correct the incorrect data on

them and reprocess them. • Created documentation to follow the EDI/idoc process.• Ran workshops as how the EDI system works.• Wrote specification and code for the userexits to populate additional customised fields on the idoc

segments that required by external systems.• Familiar with SAP standard Function Modules for EDI process.

FICO Experience.

• Worked on FICO configurations, particularly in Vendor master, GL, AP/AR and worked with FI teams during project implementation and support issues.

Warehouse and Distribution.

• Worked very closely with Warehouse and Distribution team, especially interfacing external systems.

SAP Workflows.

• Configuring and solving issues with SAP Workflow.

Data Conversion Activities.

• Have written programs to upload Pricing/Customer Master/Customer Hierarchy/Open Sales Orders from excel spread sheets and text files.

• Performed actual uploads for Pricing/Customer Master/Customer Hierarchy/Open Sales Orders in the production systems.

• Have written programs to upload Pricing/Customer Master/Customer Hierarchy/Open Sales Orders from excel spread sheets and text files.

• Performed actual uploads for Pricing/Customer Master/Customer Hierarchy/Open Sales Orders in the production systems.