Module-I A

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    INTRODUCTION

    Work psychology also known as I/O psychology,

    work psychology, or personnel psychology.

    It is the scientific study of employees,

    workplaces, and organizations.

    Work psychologists researches and identifies

    how behaviors and attitudes can be improved

    through hiring practices, training programs, and

    feedback systems.

    DEFINING WORK PSYCHOLOGY

    Guion(1965) defines work psychology as "the

    scientific study of the relationship between man

    and the world of work: in the process of making

    a living. Blum & Naylor (1968) define it as "simply the

    application or extension of psychological facts

    and principles to the problems concerning

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    human beings operating within the context of

    business and industry."

    ORIGIN

    The "industrial" side of IO psychology has its

    historical origins in research on individual

    differences, assessment, and the prediction ofperformance.

    This branch of the field crystallized during

    World War I.

    After the War, the growing industrial base inthe US added impetus to work psychology.

    WHAT IS PSYCHOLOGY?

    One of the most common question asked bystudents new to the study of psychology is what

    is psychology? misconceptions created by

    popular media as well as the diverse career

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    paths of those holding psychology degrees have

    contributed this confusion.

    Psychology is both an applied and academic

    field that studies the human mind and behavior.

    Research in psychology seeks to understand and

    explain , emotions, thoughts and behavior.

    Application of psychology include mental health

    treatment, performance enhancement, self-help,ergonomics and many other areas affecting

    health and daily life.

    EARLY PSYCHOLOGYPsychology evolved out of both philosophy andbiology. Discussions of these two subjects date

    as far back as the early greek thinkers including

    Aristotle and Socrates. The word psychology is

    derived from the Greek word psyche, meaning

    soul or mind.

    A SEPARATE SCIENCE

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    The field and study of psychology was truly born

    when Wilhelm wundt established the first

    experimental psychology lab in Leipzig,

    Germany in 1879.

    Wundts work was focused on describing the

    structures that compose the mind. This

    perspective relied heavily on the analysis of

    sensation and feelings through the use of

    introspection, a highly subjective process.

    SCHOOLS OF THOUGHT

    Through psychologys history, a number of

    different schools of thought have thought have

    formed to explain human thought and behavior.The following are some of the major schools of

    thought in psychology.

    Structuralism

    Functionalism

    PsychoanalysisBehaviourism

    Humanism

    Cognivitism

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    PSYCHOLOGY TODAY

    Today, psychologists prefer to use more

    objective scientific methods to understand,

    explain and predict human behavior.

    Psychological studies are highly structured,

    beginning with a hypothesis that is then

    empirically tested. Psychology has two major

    areas of focus-

    Academic psychology

    Applied psychology

    Academic psychology focuses on the study of

    different subtopics within psychology including

    personality psychology, social psychology and

    developmental psychology. These psychologist

    conduct basic research that seeks to expand our

    theoretical knowledge,while other researchers

    conduct applied research that seeks to solve

    everyday problems.

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    Applied psychology focuses on the use of

    different psychological principles to solve

    real world problems. Examples of applied

    areas of psychology include forensic

    psychology, ergonomics and industrial-

    organizational psychology. Many other

    psychologists work as therapists, helping

    people overcome mental, behavioral and

    emotional disorders.

    PSYCHOLOGY RESEARCH METHODS

    As psychology moved away from its

    philosophical roots, psychologists began to

    employ more and more scientific methods to

    study human behavior. Contemporary

    researchers employ a variety of scientific

    techniques including experiments,correlational

    studieslongitudinal researchand others to test,

    explain and predict behavior.

    AREAS OF PSYCHOLOGY

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    Psychology is a broad and diverse field. Anumber of different subfields and specialty

    areas have emerged. The following are some of

    the major areas of research and application

    within psychology:

    Abnormal Psychologyis the study ofabnormal behavior and psychopathology. This

    specialty area is focused on research and

    treatment of a variety ofmental disorders and

    is linked to psychotherapy andclinical

    psychology.

    Biological Psychology, also knownas biopsychology, studies how biological

    processes influence the mind and behavior.

    This area is closely linked to neuroscience and

    utilizes tools such as MRI and PET scans to

    look at brain injury or brain abnormalities.

    Clinical Psychology is focused on theassessment, diagnosis and treatment of mental

    disorders.

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    Cognitive Psychologyis the study of humanthought processes and cognitions. Cognitive

    psychologists study topics such as attention,

    memory, perception, decision-

    making, problem-solving and language

    acquisition.

    Comparative Psychology is the branch ofpsychology concerned with the study of animal

    behavior. This type of research can lead to adeeper and broader understanding of human

    psychology.

    WORK PSYCHOLOGY

    Psychology is the science and study ofhuman behavior , whereas work psychology

    is the study of human behavior at work

    place. Work psychology has at least two

    distinct roots. One resides in a pair of

    traditions that have often been termed

    'fitting the man to the job' (FMJ) and 'fittingthe job to the man '(FJM). The FMJ tradition

    manifests itself in employee selection,

    training and vocational guidance. These

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    lendeavours have in common an attempt to

    achieve an effective match between job and

    person by concentrating on the latter. The

    FJM tradition focuses instead on the job and

    in particular the design of tasks, equipment

    and working conditions which suit a

    person's physical and psychological

    characteristics. Industrial and

    Organizational Psychology (also known as I-

    O psychology), applies psychology to

    organizations and the workplace.

    In January 2010 the Society for Industrial

    and Organizational Psychology (SIOP)

    announced that, as a result of a membership

    vote, it would retain its name and not changeit to the Society for Organizational

    Psychology (TSOP) to eliminate the word

    "Industrial". "Industrial-organizational

    psychologists contribute to an organization's

    success by improving the performance and

    well-being of its people. An I-O psychologistresearches and identifies how behaviors and

    attitudes can be improved through hiring

    practices, training programs, and feedback

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    systems. The scientific study of the

    relationship between man and the world of

    work : In the process of making a living

    define it as "simply the application or

    extension of psychological facts and

    principles to the problems concerning

    human beings operating within the context

    of business and industry." I-O psychology has

    historically subsumed two broad areas of

    study, as evident by its name, although this

    distinction is largely artificial and many

    topics cut across both areas. I-O psychology

    has roots in social psychology;

    organizational psychologists examine the

    role of the work environment inperformance and other outcomes including

    job satisfaction and health. I-O psychology is

    represented by Division 14 of the I-O

    psychologists are trained in the scientist-

    practitioner model. The training enables I-O

    psychologists to employ scientific principlesand research-based designs to generate

    knowledge. They use what they have learned in

    applied settings to help clients address

    workplace needs. I-O psychologists are

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    employed as professors, researchers, and

    consultants. They also work within

    organizations, often as part of a human

    resources department where they coordinate

    hiring and organizational development

    initiatives from an evidence-based perspective.

    The expression common senserefers to asystem of beliefs and skills shared by mostpeople and acquired through mundaneexperience in absence of specialeducation. Naturally, this concept is too

    broad. Any meaningful statement shouldrefer not to the whole concept but to somecomponent of it. After all, each componentof common sense might very well be anobstacle on its own. The presentdiscussion will be limited to three

    components of common sense, which willtherefore constitute the first threeepistemological obstacles to physiologicalpsychology: inflexible realism (i.e., the

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    tendency to favor primary experience),spiritualism (i.e., the acceptance oftranscendental causal agents), and naive

    humanism (i.e., the placement of humansin a class apart from all other empiricalobjects)

    WHAT IS COMMON SENSE

    Common sense means paying attention to theobvious. This is not as easy as it sounds. We all have

    vivid imaginations, and we tend to get lost in our

    fantasies

    When fantasy replaces common sense, life becomes

    farcical and even tragic. Life is a series of ordinary

    events that follow the laws of logic and probability.

    These ordinary events are indifferent to our

    fantasies and require the careful, accurate

    navigation of common sense.

    I learned the lesson of common sense as a third-

    year medical student. I was doing an internal

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    medicine rotation at a Veterans Affairs (VA) hospital

    and working with interns, residents, and attending

    physicians.

    One day, on morning rounds, we examined a

    patient with a black tongue. The intern assigned to

    that patient had researched all the causes of a black

    tongue and was eager to demonstrate his newknowledge. As the intern started to lecture us, the

    attending physician interrupted him and asked the

    patient if he uses black cough drops. The patient

    smiled, opened the drawer of his night table, and

    took out a package of Smith Brothers black coughdrops.

    The intern's face turned red, and we all laughed.

    The intern was so focused on being a doctor, that

    he forgot to ask his patient an obvious question. It'sbeen over forty years since I was a third-year

    medical student, but I still have a vivid

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    memory of that day and that lesson: use common

    sense and pay attention to the obvious.

    My forty years of medical practice have taught me

    the lesson of common sense again and again.

    Eventually, I realized that society in general, and

    modern medicine in particular, lack common sense.

    This is why societal and medical problems are rarelysolved. Let's apply common sense to healthcare

    KNOWLEDGE + COMMON SENSE =

    WISDOM

    KNOWLEDGE - COMMON SENSE =

    NONSENSE

    RESEARCH METHODS IN WORK

    PSYCHOLOGY

    Work psychologists used various techniques in their

    research on human behavior thoughts and

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    emotions in the workplace. In considering these

    methods it is helpful to understand research

    methods. This strategy depends on the researcher's

    beliefs about scientific investigation as well as the

    nature of the phenomena being researched.

    Research methods are the specific ways in which

    information is gathered within the overall research

    strategy. Drawing on Bryman (1989: 29) A number

    of designs and methods can be identified. There ismore than one way of carrying out each method.

    The methods are discussed below.

    RESEARCH METHODS

    Questionnaires/psychometric tests

    Many research projects in work psychology,

    especially surveys, use one or both of these

    Questionnaires are often used to assess a person's

    attitudes, values, opinions, beliefs or Experiences.

    Psychometric tests are normally employed to

    measure ability or personalities Questionnaires and

    tests normally require a person

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    1.To answer a series of written questions

    presented on paper or

    2.sometimes on a computer screen.

    Answers are often multiple-choice: that is, the

    person has to select the most appropriate response

    from a choice of several. Responses are scored andthe score is usually expressed as a number

    representing, for example, a person's intelligence,

    extraversion or job satisfaction. Some

    questionnaires and tests need to be administered

    by the researcher in person. Others are designed to

    be self-explanatory and can be filled in by the

    respondent without supervision.

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    INTERVIEW

    A work psychologist may conduct one or moreinterviews, normally with an individual, but

    sometimes with a small group of people. The work

    psychologist asks questions and records responses,

    either by making notes or using a tape recorder.

    The questions may be specified in advance, in which

    case it is a structured interview. On the other hand,

    the interviewer may define only the general topic

    he or she wishes to investigate and permit the

    respondent to talk about whatever they wish within

    PSYCHOPHYSIOLOGICAL ASSESMENT

    This involves measurement of a personsneurological,biological,or psysiological state,as it

    relates to their psychological functioning. so for

    example,in a study of work stress, blood sample

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    may be taken to gauge the concentration of fatty

    acid in a persons bloodstream. this method of data

    collection is less common in work psychology thanin some other areas of psychology.

    OBSERVATIONA work psychologist may observ peoples behavior

    by stationing him-or herself as unobtrusively aspossible, and recording the frequencies, source and

    timing of behavior. This can be termed as

    structured observation.alternatively, the work

    psychologist may participate in the events he or she

    is studing.for example, king (1992) investigatinginnovation on a hospital ward whilst also working as

    a nursing assistant. This is participants observation.

    Where people are being observed in their

    workplace, they are normally informed, or asked

    about it in advanced. Their awareness may itselfaffect their behavior, but that is usually preferable

    to the alternatives of secrecy or even

    deception.obsevation may also include observing

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    the consequences behavior: For example, a

    persons work productivity.

    ARCHIVAL SOURCES

    As Bryman (1989:31) observes. this is strictly a

    source of data rather than a method of collecting it.

    Achival information already exist before the work

    psychologist investigation. Example include:

    absenteeism data, company accounts, productive

    records, human resource policy documents,

    accident statistics and many other to investigate the

    impact of an event on the functioning of an

    organization.

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