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Transcript of Module-I A
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INTRODUCTION
Work psychology also known as I/O psychology,
work psychology, or personnel psychology.
It is the scientific study of employees,
workplaces, and organizations.
Work psychologists researches and identifies
how behaviors and attitudes can be improved
through hiring practices, training programs, and
feedback systems.
DEFINING WORK PSYCHOLOGY
Guion(1965) defines work psychology as "the
scientific study of the relationship between man
and the world of work: in the process of making
a living. Blum & Naylor (1968) define it as "simply the
application or extension of psychological facts
and principles to the problems concerning
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human beings operating within the context of
business and industry."
ORIGIN
The "industrial" side of IO psychology has its
historical origins in research on individual
differences, assessment, and the prediction ofperformance.
This branch of the field crystallized during
World War I.
After the War, the growing industrial base inthe US added impetus to work psychology.
WHAT IS PSYCHOLOGY?
One of the most common question asked bystudents new to the study of psychology is what
is psychology? misconceptions created by
popular media as well as the diverse career
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paths of those holding psychology degrees have
contributed this confusion.
Psychology is both an applied and academic
field that studies the human mind and behavior.
Research in psychology seeks to understand and
explain , emotions, thoughts and behavior.
Application of psychology include mental health
treatment, performance enhancement, self-help,ergonomics and many other areas affecting
health and daily life.
EARLY PSYCHOLOGYPsychology evolved out of both philosophy andbiology. Discussions of these two subjects date
as far back as the early greek thinkers including
Aristotle and Socrates. The word psychology is
derived from the Greek word psyche, meaning
soul or mind.
A SEPARATE SCIENCE
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The field and study of psychology was truly born
when Wilhelm wundt established the first
experimental psychology lab in Leipzig,
Germany in 1879.
Wundts work was focused on describing the
structures that compose the mind. This
perspective relied heavily on the analysis of
sensation and feelings through the use of
introspection, a highly subjective process.
SCHOOLS OF THOUGHT
Through psychologys history, a number of
different schools of thought have thought have
formed to explain human thought and behavior.The following are some of the major schools of
thought in psychology.
Structuralism
Functionalism
PsychoanalysisBehaviourism
Humanism
Cognivitism
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PSYCHOLOGY TODAY
Today, psychologists prefer to use more
objective scientific methods to understand,
explain and predict human behavior.
Psychological studies are highly structured,
beginning with a hypothesis that is then
empirically tested. Psychology has two major
areas of focus-
Academic psychology
Applied psychology
Academic psychology focuses on the study of
different subtopics within psychology including
personality psychology, social psychology and
developmental psychology. These psychologist
conduct basic research that seeks to expand our
theoretical knowledge,while other researchers
conduct applied research that seeks to solve
everyday problems.
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Applied psychology focuses on the use of
different psychological principles to solve
real world problems. Examples of applied
areas of psychology include forensic
psychology, ergonomics and industrial-
organizational psychology. Many other
psychologists work as therapists, helping
people overcome mental, behavioral and
emotional disorders.
PSYCHOLOGY RESEARCH METHODS
As psychology moved away from its
philosophical roots, psychologists began to
employ more and more scientific methods to
study human behavior. Contemporary
researchers employ a variety of scientific
techniques including experiments,correlational
studieslongitudinal researchand others to test,
explain and predict behavior.
AREAS OF PSYCHOLOGY
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Psychology is a broad and diverse field. Anumber of different subfields and specialty
areas have emerged. The following are some of
the major areas of research and application
within psychology:
Abnormal Psychologyis the study ofabnormal behavior and psychopathology. This
specialty area is focused on research and
treatment of a variety ofmental disorders and
is linked to psychotherapy andclinical
psychology.
Biological Psychology, also knownas biopsychology, studies how biological
processes influence the mind and behavior.
This area is closely linked to neuroscience and
utilizes tools such as MRI and PET scans to
look at brain injury or brain abnormalities.
Clinical Psychology is focused on theassessment, diagnosis and treatment of mental
disorders.
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Cognitive Psychologyis the study of humanthought processes and cognitions. Cognitive
psychologists study topics such as attention,
memory, perception, decision-
making, problem-solving and language
acquisition.
Comparative Psychology is the branch ofpsychology concerned with the study of animal
behavior. This type of research can lead to adeeper and broader understanding of human
psychology.
WORK PSYCHOLOGY
Psychology is the science and study ofhuman behavior , whereas work psychology
is the study of human behavior at work
place. Work psychology has at least two
distinct roots. One resides in a pair of
traditions that have often been termed
'fitting the man to the job' (FMJ) and 'fittingthe job to the man '(FJM). The FMJ tradition
manifests itself in employee selection,
training and vocational guidance. These
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lendeavours have in common an attempt to
achieve an effective match between job and
person by concentrating on the latter. The
FJM tradition focuses instead on the job and
in particular the design of tasks, equipment
and working conditions which suit a
person's physical and psychological
characteristics. Industrial and
Organizational Psychology (also known as I-
O psychology), applies psychology to
organizations and the workplace.
In January 2010 the Society for Industrial
and Organizational Psychology (SIOP)
announced that, as a result of a membership
vote, it would retain its name and not changeit to the Society for Organizational
Psychology (TSOP) to eliminate the word
"Industrial". "Industrial-organizational
psychologists contribute to an organization's
success by improving the performance and
well-being of its people. An I-O psychologistresearches and identifies how behaviors and
attitudes can be improved through hiring
practices, training programs, and feedback
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systems. The scientific study of the
relationship between man and the world of
work : In the process of making a living
define it as "simply the application or
extension of psychological facts and
principles to the problems concerning
human beings operating within the context
of business and industry." I-O psychology has
historically subsumed two broad areas of
study, as evident by its name, although this
distinction is largely artificial and many
topics cut across both areas. I-O psychology
has roots in social psychology;
organizational psychologists examine the
role of the work environment inperformance and other outcomes including
job satisfaction and health. I-O psychology is
represented by Division 14 of the I-O
psychologists are trained in the scientist-
practitioner model. The training enables I-O
psychologists to employ scientific principlesand research-based designs to generate
knowledge. They use what they have learned in
applied settings to help clients address
workplace needs. I-O psychologists are
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employed as professors, researchers, and
consultants. They also work within
organizations, often as part of a human
resources department where they coordinate
hiring and organizational development
initiatives from an evidence-based perspective.
The expression common senserefers to asystem of beliefs and skills shared by mostpeople and acquired through mundaneexperience in absence of specialeducation. Naturally, this concept is too
broad. Any meaningful statement shouldrefer not to the whole concept but to somecomponent of it. After all, each componentof common sense might very well be anobstacle on its own. The presentdiscussion will be limited to three
components of common sense, which willtherefore constitute the first threeepistemological obstacles to physiologicalpsychology: inflexible realism (i.e., the
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tendency to favor primary experience),spiritualism (i.e., the acceptance oftranscendental causal agents), and naive
humanism (i.e., the placement of humansin a class apart from all other empiricalobjects)
WHAT IS COMMON SENSE
Common sense means paying attention to theobvious. This is not as easy as it sounds. We all have
vivid imaginations, and we tend to get lost in our
fantasies
When fantasy replaces common sense, life becomes
farcical and even tragic. Life is a series of ordinary
events that follow the laws of logic and probability.
These ordinary events are indifferent to our
fantasies and require the careful, accurate
navigation of common sense.
I learned the lesson of common sense as a third-
year medical student. I was doing an internal
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medicine rotation at a Veterans Affairs (VA) hospital
and working with interns, residents, and attending
physicians.
One day, on morning rounds, we examined a
patient with a black tongue. The intern assigned to
that patient had researched all the causes of a black
tongue and was eager to demonstrate his newknowledge. As the intern started to lecture us, the
attending physician interrupted him and asked the
patient if he uses black cough drops. The patient
smiled, opened the drawer of his night table, and
took out a package of Smith Brothers black coughdrops.
The intern's face turned red, and we all laughed.
The intern was so focused on being a doctor, that
he forgot to ask his patient an obvious question. It'sbeen over forty years since I was a third-year
medical student, but I still have a vivid
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memory of that day and that lesson: use common
sense and pay attention to the obvious.
My forty years of medical practice have taught me
the lesson of common sense again and again.
Eventually, I realized that society in general, and
modern medicine in particular, lack common sense.
This is why societal and medical problems are rarelysolved. Let's apply common sense to healthcare
KNOWLEDGE + COMMON SENSE =
WISDOM
KNOWLEDGE - COMMON SENSE =
NONSENSE
RESEARCH METHODS IN WORK
PSYCHOLOGY
Work psychologists used various techniques in their
research on human behavior thoughts and
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emotions in the workplace. In considering these
methods it is helpful to understand research
methods. This strategy depends on the researcher's
beliefs about scientific investigation as well as the
nature of the phenomena being researched.
Research methods are the specific ways in which
information is gathered within the overall research
strategy. Drawing on Bryman (1989: 29) A number
of designs and methods can be identified. There ismore than one way of carrying out each method.
The methods are discussed below.
RESEARCH METHODS
Questionnaires/psychometric tests
Many research projects in work psychology,
especially surveys, use one or both of these
Questionnaires are often used to assess a person's
attitudes, values, opinions, beliefs or Experiences.
Psychometric tests are normally employed to
measure ability or personalities Questionnaires and
tests normally require a person
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1.To answer a series of written questions
presented on paper or
2.sometimes on a computer screen.
Answers are often multiple-choice: that is, the
person has to select the most appropriate response
from a choice of several. Responses are scored andthe score is usually expressed as a number
representing, for example, a person's intelligence,
extraversion or job satisfaction. Some
questionnaires and tests need to be administered
by the researcher in person. Others are designed to
be self-explanatory and can be filled in by the
respondent without supervision.
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INTERVIEW
A work psychologist may conduct one or moreinterviews, normally with an individual, but
sometimes with a small group of people. The work
psychologist asks questions and records responses,
either by making notes or using a tape recorder.
The questions may be specified in advance, in which
case it is a structured interview. On the other hand,
the interviewer may define only the general topic
he or she wishes to investigate and permit the
respondent to talk about whatever they wish within
PSYCHOPHYSIOLOGICAL ASSESMENT
This involves measurement of a personsneurological,biological,or psysiological state,as it
relates to their psychological functioning. so for
example,in a study of work stress, blood sample
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may be taken to gauge the concentration of fatty
acid in a persons bloodstream. this method of data
collection is less common in work psychology thanin some other areas of psychology.
OBSERVATIONA work psychologist may observ peoples behavior
by stationing him-or herself as unobtrusively aspossible, and recording the frequencies, source and
timing of behavior. This can be termed as
structured observation.alternatively, the work
psychologist may participate in the events he or she
is studing.for example, king (1992) investigatinginnovation on a hospital ward whilst also working as
a nursing assistant. This is participants observation.
Where people are being observed in their
workplace, they are normally informed, or asked
about it in advanced. Their awareness may itselfaffect their behavior, but that is usually preferable
to the alternatives of secrecy or even
deception.obsevation may also include observing
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the consequences behavior: For example, a
persons work productivity.
ARCHIVAL SOURCES
As Bryman (1989:31) observes. this is strictly a
source of data rather than a method of collecting it.
Achival information already exist before the work
psychologist investigation. Example include:
absenteeism data, company accounts, productive
records, human resource policy documents,
accident statistics and many other to investigate the
impact of an event on the functioning of an
organization.
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