Module 4_Benefits&Services.pptx

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    Employee Benefits and Services

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    Employee Benefits and Services

    Management is concerned with attracting and keeping employees, whose

    performance meets at least minimum levels of acceptability and at keeping

    absenteeism and turnover to tolerable levels

    The provision of benefits and services can be and are important in maintain

    the employees and reducing the turnover and absenteeism low.

    The purpose of such benefits is to retain people in the organization and

    stimulate them to greater effort and higher performance.

    They foster loyalty and act as a security base for the employee.

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    Concept

    Employee benefits and services

    Any benefits that the employee receives in addition to direct remuneration

    !ringes embrace a broad range of benefits and services that employeesreceive as part of their total package. "t is based on critical #ob factors and

    performance. $enefits and services however are indirect compensation

    because they are usually e%tended as a condition of employment and are not

    directly related to performance&

    'fringe benefits are also called welfare e%penses, wage supplements sub wages

    or social charges, etc

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    Concept

    $enefits and compensation provided to the employees

    usually depend on the conditions of employment and

    other factors like security, safety, health, welfare and

    recreation of employees

    These benefit programs must be managed carefully to

    enhance recruitment and to boost the morale of theemployees

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    Why Organizations Provide Benefits

    Employee demand( To meet rising prices and increased cost ofliving employees demand various types of benefits

    E%ample( )ariable dearness allowance, Enhanced *+A

    o Trade union demands( The growth and strength of trade unionshas substantial influence on the benefits and services acompany offers

    Employer&s preferences( Employers prefer to give benefits toemployees as it enhances employee&s morale and works as aneffective motivational tool provided it is within the acceptednorms and limits

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    !actors influencing the decision to set up a particular employee benefit

    and service program

    ost

    Ability to pay

    -eeds of the employees

    $argaining strength of the trade union

    Ta% consideration

    ocial responsibility

    The reaction of employees

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    Benefits

    /. 0ayment for time not worked

    1a2 )acation

    1b2 *olidays

    1c2 ick leave

    1d2 Miscellaneous types of non3working plans

    1e2 hifts premium

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    4. Employee ecurity

    /. everance pay

    4. 5ay3off

    6. 7uaranteed annual wage

    8. upplementary unemployment benefits

    9. +etrenchment compensation

    Benefits

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    6. afety benefits

    8. *ealth $enefits

    1a2 Medical benefit or insurance

    1b2 Managed care

    *ealth maintenance organization

    0referred3provider organization

    Benefits

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    9. Maternity benefit

    :. ;ependent benefit

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    =. >elfare and recreational facilities

    1a2 Educational assistance

    1b2 5egal assistance

    1c2*ousing facilities

    1d2 !inancial services

    1e2 Employee assistance programs

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    ?. @ld age and retirement benefits

    1a2 0rovident fund

    1b2 0ension

    1c2;eposit linked insurance

    1d2 Medical benefit

    1e2 7ratuity

    1f2 +etirement counseling

    Benefits

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    Employeeservices

    "n addition to fringe benefits, organizations also provide

    services that employees find desirable.

    These services are provided at low or no cost to the

    employee.These are provided at the discretion of the management

    with consultation with the trade unions.

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    These services include

    ervices related to type of work performed3 includes subsidies for the

    purchase and upkeep of work clothing and uniform.

    Eating facilities

    Transportation facilities

    hild care facilities

    *ousing services

    !inancial and legal services

    +ecreational, cultural and social programs

    Educational servicesMedical services

    @utplacement services

    !le%ible time

    afeteria service

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    Fringe benefits in India

    >hen a study was conducted , it was revealed that

    /?,:,?=/ companies pay little over 4/8=.6 million in

    wages and fringe benefits per year in "ndia.

    The fringe benefits were high in mining and plantationindustries low and very low in manufacturing sector.

    The Buantum of the bonus varied sector to sector

    A. 0ayments for time not worked

    $. tatutory fringe benefits

    . )oluntary benefits

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    0roblems raised by benefit programs

    Charge of Paternalism C >hen too many benefits D services are offered to

    employees , a feeling develops that employers are playing the role of parents and

    workers are looked upon as children.

    Excessive Expenditure ="t&s a very costly affair and involves a great deal of

    paper work

    Maintenance of least productive or!er = >ith increase in benefits and

    services employees ,particularly when they are not very productive ,tend to stick

    to their #obs and are not interested in changing them.

    "eglect of other personnel functions = ;ue to e%cessive concern from

    management they stop emphasizing on other aspects of personnel programs

    which can develop a concern among the employees .

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    Administration of benefits and services

    @rganizations have seldom established ob#ectives, systematic plans and

    standards to determine the variability of the program

    5ack of employee participation

    Managers take little interest in benefits program and trade unions are almost

    hostile to schemes

    Employees have little awareness about such programs

    These problems can be avoided if following steps are taken(

    To establish benefit ob#ectives

    To assess environmental factors

    To assess competitiveness To communicate benefit information

    To control benefit costs and evaluation

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    Social Security

    ILO defined Social Security as the protectionwhich the society provides for its members througha series of public measures,

    against the economic and social distress thatotherwise would be caused by the stoppage orsubstantial reduction of earning

    resulting from sickness, maternity, employmentinury, unemployment, invalidity, old age,provision for medical care, provision for subsidiesfor families with children

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    Social Security

    !he "orkers #ompensation $ct,%&'(

    !he )mployees State Insurance $ct,%&*+

    !he )mployees rovident Funds and-iscellaneous$ct,%&.'

    !he )mployees /eposit0linked Insured Scheme,%&12

    !he -aternity 3enefit $ct,%&2%

    !he ayment of 4ratuity $ct,%&1'

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    "elfare Legislations

    The Factories Act,1948

    #overs areas including health ,welfare, safety, workinghours, annual leave 5 employment of women 5

    children

    The Mines Act,1952

    Facilities for mine workers like creche, shelters for

    food 5 rest, sanitary 5 refreshment facility

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    !he -otor !ransport "orkers $ct,%&2%

    provisions for canteens, clean,ventilated rest rooms,uniforms,washing allowance, medical facilities, first

    6aid facilities for motor transport workers etc

    "elfare Legislations

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    !he #ontract labour 78egulation 5$bolition9$ct,%&1:

    !he contractor is re;uired to provide the following

    welfare 5 health measures to the contract workers

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    "elfare measures

    !here are also a number of voluntary welfareamenities provided to the employees

    a9 )ducational Facilities

    b9

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    QWL

    MODULE 4

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    Quality of Work Life (QWL)

    QWL is a value driven process, which is aimed

    towards meeting the twin goals of enhanced

    effectiveness of the organization and improved

    quality of life at work for the employees

    QWL is tge degree to which work in the

    organisation contributes to material and

    psychological weel being of its members

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    QWL

    Major categories that provide the frameworkAdequate and fair compensation

    afe and healthy working conditions

    !pportunity to use and develop humancapacities

    !pportunity for continued growth and security

    ocial integration in the work organisation

    "ight to personal privacy

    Work and total life space

    ocial relevance of work life

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    QWL

    Working Conditions

    #roper $llumination

    %emperature

    #ressure &oise

    'umidity

    ongenial Atmosphere

    upervisor

    mpathetic olleagues

    *ender quality

    '1