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Slide 2 Module 4 Objectives Recognize and role model effective communication Promote effective communication in others Explain the components of feedback that promotes growth Understand importance of developing a reflective practice Verbalize various strategies for evaluations Slide 3 Importance (such as SBAR) Types Attitudes Barriers Lack of time Lack of comfort Lack of motivation The work environment Lack of honesty Failure to listen Slide 4 Coaching and feedback How Am I Doing? Feedback Helps improve performance Decrease turnover Motivates self- improvement Builds trust Slide 5 Doing it well Timely Honest Focus on skill, not person Motivation is on performance improvement Balance the positive and the negative Everyone makes mistakes, what is important is how we communicate and encourage change so mistakes are not repeated. This is done with patience and compassion. Slide 6 As a means to provide feedback How did you think that went? Slide 7 Review established goals for orientation Completed skills checklist, manage 4 patients Peer and self evaluation Rubrics- criterion based Report criteria Checklists SBAR, steps in a process Technology Computer quizzes Slide 8 University of Wyoming FWWSN has an evaluation form in the preceptor handbook Slide 9 Let us each and all realize the importance of our influence on others- stand shoulder to shoulder- and not alone, in good cause Florence Nightingale Slide 10 Baltimore, J.J. (2004). The hospital clinical preceptor: Essential preparation for success. The Journal of Continuing Education in Nursing, 35(3), p. 133. Barnes, C. (2004). Preceptor workshop. St Johns Medical Center, July 16, 2004. Barrett, C., & Myrick, F. (1998). Job satisfaction in preceptorship and its effect on the clinical performance of the preceptee. Journal of Advanced Nursing, 27(2), p. 364. Bastable, S.B. (2003). Nurse as educator: Principles of teaching and learning for nursing practice (2 nd ed.). Sudbury, MA: Jones & Bartlett. Slide 11 Battaglini, D.J., & Schenkat, R.J. (1987). Fostering cognitive development in college students. Retrieved from, http://www.ericdigests.org/pre- 925/perry.htmhttp://www.ericdigests.org/pre- 925/perry.htm Benner, P. (1984). From novice to expert: Excellence and power in clinical nursing practice. Addison- Wesley:Menlo Park, CA. Billings, D.M. & Halstead, J.A. (2005). Teaching in nursing: A guide for faculty (2 nd ed.). Elsevier Saunders: St. Louis, MO. Slide 12 Burns, C., & Beauchese, M., Ryan-Krause, P., & Sawin, K. (2006). Mastering the preceptor role: Challenges of clinical teaching. Journal of Pediatric Health Care, 20(3), p.172 Dickerson, P.S. (2005). Nurturing critical thinkers. The Journal of Continuing Education in Nursing, 36(2), p.68. Erven, B.L. (2001). Evaluating performance and providing feedback to employees. Retrieved from, www.ir.eku.edu/Assessment/docs/ Hansten, R.I., & Washburn, M.J. (1999). Individual and organizational accountability for development of critical thinking. Journal of Nursing Administration, 29(11), p. 39. Slide 13 Harris, K-L., Krause, K., Gleeson, D., Peat, M., Taylor, C., & Garnett, R. (2007). Enhancing assessment in the biological sciences: Ideas and resources for university educators. Retrieved from, www.bioassess.edu.auwww.bioassess.edu.au Heaslip, P. (2005). Critical thinking: To think like a nurse. Retrieved from, http://www.cariboo.bc.ca/nursing/faculty/heaslip/nrsct.htm http://www.cariboo.bc.ca/nursing/faculty/heaslip/nrsct.h Henderson, A., Fox, R., & Malko-Nyhan, K. (2006). An evaluation of preceptors perceptions of educational preparation and organizational support for their role. The Journal of Continuing Education in Nursing. 37(3), p.130 Krugman, M. (2006). Precepting: The chance to shape nursings future. Retrieved from, http://www.nurse.com/ce/CE393-60/Precepting-Thehttp://www.nurse.com/ce/CE393-60/Precepting-The- Chance-To-Shape-Nursings-Future Slide 14 Lee, V., & Harris, T. (2007). Mentoring new nursing graduates. Retrieved from, http://www.minoritynurse.com/features/other/ 080207d.html Medical College of Georgia, Department of Family Medicine, (2005). Teaching effectiveness. Retrieved from, http://www.mcg.edu/som/fmfacdev/fd_teaching.htm http://www.mcg.edu/som/fmfacdev/fd_teaching.htm Mottet, L.M. (2006). Nurse Mentor Magic. Simon & Kolz Publishing, LLC: Dubuque, Iowa. Oermann, M. (2001). One-minute mentor. Nursing Management, 32(4), p. 12. ONeil, C.A., Fisher, C.A., & Newbold, S.K. (2004). Developing an online course: Best practices for nurse educators. New York, New York: Springer Publishing Company. Slide 15 Pickens, J.M., & Fargotstein, B.A. (2006). Preceptorship: A shared journey between practice and education. Journal of Psychological Nursing and Mental Health Services 44(2), p.31 Pope, B., Rodzen, L., & Spross, G. (2007). Raising the SBAR: How better communication improves patient outcomes. Nursing2007, 73(3), p.41. Redding, D.A. (2001). The development of critical thinking among students in baccalaureate nursing education. Holistic Nursing Practice, 15(4), p. 57 Ryan-Nicholls, K.D. (2004). Preceptor recruitment and retention. Canadian Nurse, 110(6), p.18. Scheffer, B.K., & Rubenfield, M.G. (2000). A consensus statement on critical thinking in nursing. Retrieved from, http://www.ncbi.nlm.nih.gov/pubmed/11103973 Slide 16 Smedley, A.M. (2008). Becoming and being a preceptor: A phenomenology study. The Journal of Continuing Education in Nursing, 39(4), p. 185 Smith Higuchi, K.A., & Donald, J.G. (2002). Thinking processes used by nurses in clinical decision making. Journal of Nursing Education, 41(4), p. 145. Troxel, D. (2009). Online preceptor education. Nursing Management, 40(10), p.33 Ulrich, B. (2006). Teaching nurses to teach: A good investment for all. Nephrology Nursing Journal, 33(6), p.602 Slide 17 University of Memphis (2010). Effective intern evaluation. Retrieved from, http://www.memphis.edu/hss/clnt/preceptor- training.htm University of Wyoming. (2009). Professional preceptor handbook: A resource guide for nurses in partnership with the Fay W. Whitney School of Nursing. Retrieved from, http://uwadmnweb,uwyo,edu/nursing/info.asp?p=6075 Vermont Nurse Internship Program. (2005). Preceptor development. Retrieved from, http://www.vnip.org/preceptor.html Slide 18 Walsh, C.M. (2006). Critical thinking: Back to square two. Journal of Nursing Education, 45(6), p. 212. Wright, A. (2002). Precepting in 2002. The Journal of Continuing Education in Nursing, 33(3), p. 13 Zori, S., & Morrison, B. (2009). Critical thinking in nurse managers. Nursing Economics. 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