Module 1

Supervisors - Expectations Briefing

11th May 2012

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Why are we here?

• You have been appointed as a Supervisor by your employer

• To discuss the importance of displaying the correct behaviours

• You will play a key role in the health & safety on this project and the standards of workmanship in our workplaces.

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What the course brings

• A clear understanding of what is expected of you,

• Advice on actions/protocols with which you must comply,

• Clarity of your responsibility to Carillion and your workforce,

• A greater understanding of our expectations and your role and responsibilities on Carillion Projects.

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Modules

Module 1 Supervisors - Expectation Briefing

Module 2Supervisors - Behaviour Briefing

Module 3Supervisors - Carillion Systems and Processes Briefing

You will be doing this now

To be completed

within 4 weeks

To be completed

within 4 weeks

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Your Role

• You represent your Company/Employer on site.

• Your Role is key in delivering safety on site.

• We need you to: • Lead by example

• Your behaviour will affect how others act• Support us to make the site incident free

• We have a target of zero reportable accidents• Play your part

• Take on board what we are about to explain to you

• Make yourself known• Supervisors on Carillion sites are required to wear black hats so that

they can be readily identified

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Your Role on a Carillion Project

Site Rules

Carillion Polices

Company Policies

H&S Legislation

Progress

Quality

Supervisors - Facing

Competing Pressures

Cost

It is important that you ‘Demonstrate Leadership’

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Being a Manager• In your role as a Supervisor you are appointed to manage your

people and put them to work safely.

• You are responsible to ensure that your workforce is provided with necessary information, including relevant aspects of other contractors’ work.

• Ensure they are communicated to and consulted with on all matters of Health and Safety

• You are responsible to ensure compliance with Carillion policies and procedures, site rules, your company policies etc.

• Ensuring that your people have: • Safe access and egress, • A safe place of work, • Have and understand the safe system of work, • The right tools and equipment.

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Being a Leader

• In your role as a Supervisor you will be expected to demonstrate good leadership by:

• Leading by example

• Setting high standards

• Demonstrating commitment

• Being accountable for safety on the project

• Engaging with the Workforce

• Driving Continuous Improvement

• Integrating safety into your everyday activity

What do you think being a good Supervisor involves?

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Behavioural Safety and You

Managers Set High StandardsBe OpenConfront RiskBe proactive

EveryoneFollow rulesSpeak upBe aware

Get involved

SupervisorsDeliver H&S ExcellenceEncourage OthersPromote Risk Awareness Involve Your Team

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SAFETY FIRST

Carillion Requires that you put Safety First.

This means:

• Plan, Manage and Monitor your own works,

• Ensure that a safe system of work is agreed and adhered to,

• Ensure your workforce is competent,

• Provision of adequate resources,

• Co-operate and co-ordinate with others working on the project.

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An Effective Supervisor WillVisit the workplace often to check on

safety

Explain to the team that we expect safety excellence

Help the team to solve any conflicts

Challenge poor safety behaviour

Be enthusiastic and encourage

participation Seek and listen to my team’s concerns and

ideasRecognise good practice, and deal with poor performance.

Act fast on safety issues.

Take time to plan work, assess risks and explain methods

Encourage the team to stop the job if they have concerns.

Carefully re-assess risks when things change

Help the team to recognise

& manage hazards & risks

Be aware of each team’s strengths and areas for training

and development

Support, coach and involve my team

Hold regular safety discussions with my team

Ensure my team understands their responsibilities

Del

iver

H&

S

Excel

lenc

eEncourage

Others

Involve Your

Team

Prom

ote R

isk

Aw

aren

ess

Supervisors Will

Accept Challenge yourself

Plan ahead, think ‘what could go wrong’

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Worker Engagement

• In your role as a Supervisor you will be expected to engage with Carillion, your workforce and other Contractors through the following Forums:

• DWB • SAG• Daily Briefings• POWRAs• Work Stoppages• Daily 4Cs• Task Talks

Daily Activity Briefing Video

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Focus Areas

• In your role as a Supervisor you will be expected to consider and plan for key hazards and risks.

• Top 5 High Risk Areas:• Working at Height• Fire/Explosion• Electricity• Trapped/Crushed• Vehicle Movements

• Focus Areas• Foot & Ankle Incidents• Vehicle related Incidents

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Before Putting People to Work Think!• Task Competence/Inductions?

• POWRA/Work Plans/Method statements?

• Work plan still current?

• Inspections/POWA?

• Permits?

• PPE?

• Lift Plan?

• Exclusion zone/Work area?

• Safe use of equipment?

• Plant operators?

• Interface with others?

• Previous hazards?

• Your supervision regime/Discipline?

• Communication• 4Cs? DWB? SAG?

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Carillion Commitments• Ensure that you have up to date relevant information to brief your teams

• Be open, communicating with honesty, listening to others, focussed on building trust

• Work together to deliver the best outcome, respecting the capabilities of everyone involved.

• Ensure you have a good standard of welfare and a healthy working environment

• Ensure that there are safe access routes to and from your work areas, well lit and without hazards.

• Challenge inappropriate behaviours and unsafe acts.

• Respect each other’s needs, being reliable and supportive. Looking out for each other and working with you to share risks and rewards.

• Take pride in our work, with the passion and enthusiasm to achieve our best

• Communicate lessons learnt from accidents and incidents so as to prevent recurrence.

• Challenge what we do and being brave about suggesting change.

• Welcome ideas and learning from others

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Supervisor Commitments• Improve communication - spend 10 mins on a daily briefing/engaging with YOUR teams

• Ensure that they are put to work SAFELY!

• Review Safe System of Work - Appropriate use of Point of Work Risk Assessments

• Review all work at height to prevent materials/ tools falling

• Ensure appropriate permits are in place where required.

• Challenge inappropriate behaviours and unsafe acts

• Full attendance at 4Cs

• Learn from incidents and communicate to your teams

• Identify interpreters working with non-English speaking teams

• Protect against trip hazards

• Review lifting operations

• To spend 10 mins at the end of each day on housekeeping

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Why We Should Care?

• One Team Approach - As a competent Supervisor you will become part of an enlarged Carillion Team

• We will all benefit from better Safety, Quality, Environmental and Programme performance

• Engender the Right Culture – What does a well run project look, feel and sound like

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Recognising the Right Culture - Hearing• Friendly atmosphere

• Hear understanding of culture requirements on site

• Proactive statements from CB team and supervisors

• Worker engagement with Supervisors, communicating unsafe activities

• Good positive feedback from workforce Requesting feedback and help/advise – with suitable answers

• Collaborative conversations - People conversing/exchanging ideas/communicating positively & with respect.

• Debating the next activity

• Supervisors talking to fellow supervisors & directing their workers

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Recognising the Right Culture - Seeing• A site where you would want to work

• Clearly identified walking routes/segregation

• Barriers around trenches/excavations

• Generally clean, tidy & well maintained – including welfare facilities

• Materials stored tidily & appropriately

• Don’t Walk By boards/Hazard & information boards with contact numbers visible

• High visibility of PPE wearing - correct levels - permit holders vests etc

• Presence of Supervisors supervising

• Respect

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Recognising the Right Culture - Feeling

• Able to pass comment & that any suggestions will be valued and encouraged

• Good atmosphere with the team - that they are in control, competent, totally committed and have positive attitudes

• SAFE - not feel at risk, threatened or in danger

• Reassured that site is under control and well managed.

• Good morale with a friendly happy workforce

• A sense of achievement & proud to be associated with the team, part of the project and the business

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Carillion Building’s Perfect Day?• No Accidents, Incidents or Near

Misses• No Broken Bones• No Lost Time Incidents• No Near Misses

• No unsafe or inappropriate behaviour (only 80% of workers behave in the way we want),

• We want to see:• POWRA carried out, • Full attendance at Coordination

Meetings, • Risk actively discussed on site

with the workforce, • Plant, tools and equipment in

good condition and regularly inspected,

• DWBs reported and actioned promptly,

• A clean and tidy site• A happy workforce

This can only happen with your full active co-operation

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