Module 1

OrganizationalBehavior:

An Overview

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Learning Objectives

1. Explain what is meant by the term organization.

2. Define the field of organizational behavior.

3. Summarize the historical evolution of the field.

4. Briefly describe the systems approach to understanding, managing, and directing people in organizations.

5. State the four levels of improving organizational effectiveness.

6. Explain the relationship between rationality and irrationality in management.

7. Describe the objectives of the course.

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Key Terms and Concepts

Administrative schoolBehavioral science schoolClassical eraCommunicationsContingency schoolEffectivenessGroup dynamicsHuman relations schoolManagement science schoolModern eraMotivationNeoclassical eraOrganization

Organizational behaviorOrganizational culturePerceptionPersonal growthPrescientific eraRationalityScientific management schoolSociotechnical systems schoolStructuralist schoolSystemSystems schoolTeam skills

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Module Outline

• Premodule Preparation

• Introduction

• The Organization: A System’s View

• Rationality in Managing

• Organizational Behavior: Historical Evolution

• Organizational Behavior: A Working Definition

• Objectives of the Course

• Summary

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Premodule Preparation

Activity 1-1: Defining Organizational Behavior

Objectives:

a: To identify course topic areas from your own work experiences.

b: To introduce involvement learning and appreciative inquiry to begin building the learning environment.

c: To introduce the communication skills of sharing, listening, and paraphrasing.

Worksheet for Activity 1-1

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Introduction

What can I get out of a course in organizational behavior?

Will I learn something that I really can use?

Areas of emphasis in this course:

Cognitive skills development

Behavioral skills development

Organizational behavior technology

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The Organization: A System’s View

• What Is an Organization?• Initial Framework

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Rationality in Managing

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Organizational Behavior:Historical Evolution

• The Prescientific Era (pre -1880s)• The Classical Era (1880s -1930s)• The Neoclassical Era (1930s -1960s)• The Modern Era (1960s -present)

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Organizational Behavior:A Working Definition

Utilization of theory and methods of multiple academic disciplines

Organizations without people and people without organizations

Macro-micro perspective

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Objectives of the Course

Knowledge of behavioral science theory and conceptsKnowledge of methods and techniques in developing effectivenessAppreciation of diversityUnderstanding perceptual distortionUnderstanding potential cause-and-effect relationshipsAbility to effectively use team skillsAbility to analyze diverse management situationsImprove personal goal setting and interpersonal communications

skills Better awareness of your own behaviorUnderstanding of the process of change and management of change

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Questions

Summary