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    2010 The Corporate Executive Board Company. All Rights Reserved.

    FINANCE AND STRATEGY PRACTICE

    RESEARCH & TECHNOLOGY EXECUTIVE COUNCIL

    Modular Design

    PlaybookGuidelines or Assessing

    the Benets and Risks o

    Modular Design

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    RTEC5213609SYN

    COPIES AND COPYRIGHT

    As always, members are welcome to an unlimited number o copies o

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    LEGAL CAVEAT

    The Research & Technology Executive Council has worked to ensure

    the accuracy o the inormation it provides to its members. This

    report relies upon data obtained rom many sources, however, and

    the Research & Technology Executive Council cannot guarantee the

    accuracy o the inormation or its analysis in all cases. Furthermore, the

    Research & Technology Executive Council is not engaged in renderinglegal, accounting, or other proessional services. Its reports should not

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    Content Publishing Solutions

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    Senior Publications EditorKevin Mullooly

    Research & Technology Executive Council

    www.rtec.executiveboard.com

    Report Authored By

    Amanda EagerKate Elsam

    Rishabh Gupta

    Mattias Velinder

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    Executive Summary 1

    The Modular Design Concept 5

    Advantages and Disadvantages 9

    Advantages o Modular Design 10

    Disadvantages o Modular Design 12

    Application Considerations 15

    When to Insert Modularity in the Design Process 16

    Targeting Products or Modular Design 17

    Deciding on the Degree o Product Modularity 17

    Examining Modular Design in Dierent Industries 20

    Implementation Steps and Tips 23

    Typical Modular Design Implementation Process Steps 24

    Organizational Barriers to Implementing Modular Design 27

    Implementation Tips rom Experienced Companies 28

    Case Examples 31

    Betas1 Market-Aligned Modular Design 33

    Alphas1 Cross-Functional Modular Design Scorecard 36

    Gammas1 Central Product Strategy Team 39

    Assessing Post-Implementation Performance 43

    Sample Metrics or Evaluating Modular Design 46

    Table o Contents

    1 Pseudonym.

    http://www.riskmetrics.com/knowledge/conversations/2009proxy_seasonhttp://www.riskmetrics.com/knowledge/conversations/2009proxy_seasonhttp://www.riskmetrics.com/knowledge/conversations/2009proxy_seasonhttp://www.riskmetrics.com/knowledge/conversations/2009proxy_seasonhttp://www.riskmetrics.com/knowledge/conversations/2009proxy_seasonhttp://www.riskmetrics.com/knowledge/conversations/2009proxy_seasonhttp://www.riskmetrics.com/knowledge/conversations/2009proxy_seasonhttp://www.riskmetrics.com/knowledge/conversations/2009proxy_seasonhttp://www.riskmetrics.com/knowledge/conversations/2009proxy_seasonhttp://www.riskmetrics.com/knowledge/conversations/2009proxy_season
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    Executive Summary

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    2 Modular Design Playbook

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    EXECUTIVE

    SUMMARY

    THEMODULAR

    DESIGNCONCEPT

    ADVANT

    AGES

    AND

    APPLICATION

    CONSIDERATIONS

    IM

    PLEMENTATION

    STEPSANDTIPS

    CASE

    EXAMPLES

    ASSESSINGPOST-

    IMPLEMENTATION

    OVERVIEW

    Companies employ modular design to be more agile and competitive in rapidly

    changing market environments, while driving cost-eciencies internally. Usingmodular design allows companies to recombine modules across product lines

    and increase product variants to satisy changing customer needs. Furthermore,

    manuacturing becomes more cost and time ecient by capitalizing on economies

    o scale and streamlining assembly lines. Benets withstanding, implementing

    modular design is a complex and vast undertaking with enterprise-wide implications

    that will challenge many organizations. Nevertheless, companies across industries

    increasingly adopt modular design and are thereore continually developing new

    methods and tools to successully implement and manage a modular product

    architecture.

    KEY TAKEAWAYS

    1. Denitions o Modular Design Vary Across Companies, but Fundamental

    Ideas Remain the SameAlthough exact denitions vary, the undamental

    principles o modular design are common: break systems into discrete modules,

    ensure modules can interchange with each other, and provide well-dened

    interaces. Furthermore, modular design acilitates the design o modular product

    architectures and/or the creation o modular manuacturing processes.

    2. Benets o Modular Design Accrue Across the FirmEmploying modular

    design has myriad well-documented benets, the most common rom cost-savings

    and product line diversication. Companies that employ modular design can

    produce benets across the organization, in R&D, Manuacturing, Procurement,

    and Marketing and Sales.

    3. Manage Against Less Well-Known Implementation Risks o Modular Design

    Early on to Minimize Chances o Business DisruptionAlthough employing

    modular design can provide numerous benets, companies ace less well-known

    implementation risks associated with new suppliers, changes in talent skill

    proles, IP protection, and coordination execution complexity. Companies that do

    not consider and manage against these risks early on can lose out on the benets omodular design and signicantly damage operations.

    4. Do Not Determine the Degree o Modularization Based Solely on Cost-

    Efciency OpportunitiesMany companies seek to make both new and existing

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    Executive Summary 3

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    SUMMARY

    DESIGNCONCEPT

    DISADVANTAGES

    CONSIDERATIONS

    STEPSANDTIPS

    EXAMPLES

    PERFORMANCE

    products as modular as possible to capture the greatest possible internal cost-

    eciencies. However, executives must consider many actors to determine the

    extent o product modularization. Besides the requisite ocus on a products

    technical eciency and reliability, companies must also consider the eect

    modular designs will have on customers perceptions and cross-unctional risk

    exposure. Companies should identiy and employ design alternatives that satisy

    all ronts, not just cost-eciencies.

    5. Select High-Volume Products with Multiple Shared Components Across

    Products LinesAny product could potentially be modularized, but companies

    must be selective in choosing which products to redesign, especially when rst

    piloting modular design. To more easily benet rom the advantages o modular

    design, successul companies initially target products that have a large number o

    shared components with other product lines, high sales volumes, and/or containplatorm technologies.

    6. Secure Early Internal Stakeholder Buy-In or Modular Design to Enable

    Successul ImplementationCompanies that implement modular design

    undamentally change their product and manuacturing architecture, which

    impacts the entire organization. Implementation barriers or modular design

    arise rom the lack o early widespread support. For successul implementation,

    executives need to obtain buy-in rom internal stakeholders rom the outset.

    7. Use Direct Customer Voice to Screen Modular Redesigns BeoreImplementingExecutives need to ensure that new design alternatives are

    aligned and accepted by the market to prevent alienating existing customers.

    Companies should test and screen any new product design directly with the

    customer beore adoption.

    8. Establish a Cross-Functional Team with Broad Technical and Market Skills

    to Evaluate Modular Design AlternativesAs R&D and engineering teams

    are traditionally comprised o individuals with particular niche expertise in

    their elds, this specialization can inhibit the ability o individuals to look across

    product lines to distill modular components. Companies should establish a cross-

    unctional team that possesses a broader technical skill set as well as acute market

    insight to understand and explore the ull range o modular design possibilities

    that exist across product lines.

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    The Modular Design Concept

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    6 Modular Design Playbook

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    DEFINITION

    To oer greater product variations at lower costs, many companies employ a

    modular strategy that explicitly leverages and reuses existing product design ideasand materials. To ully understand the modular concept, it is important to contrast

    modular product design with a more conventional approach1:

    Conventional Versus Modular Product Design

    Design Approach Development Approach

    Conventional Product

    Design: R&D and

    Marketing conduct

    market research to

    determine optimalattributes o product

    design.

    Desired unctionality

    decomposed into

    components, but

    component interaces

    are not specied in detail.

    Component development

    and product design

    co-evolve in an iterative

    process. Product

    architecture is denedat the completion o the

    development process by

    the nal product design.

    Modular Product Design:

    R&D and Marketing

    create product platorms

    upon which they will

    architect product

    variations according

    to market needs.

    Modular product

    architecture ully

    species component

    interaces and limits

    subsequent component

    development.

    Component development

    processes are concurrent,

    autonomous, and

    distributed. Product

    architecture is dened

    at the design stage and

    does not change during

    development.

    Modular design oers an ecient method or mass customization, enabling multiple

    product variations while keeping costs low. Especially in turbulent economic times

    with unpredictable customer behavior, R&D teams can recongure products quickly

    to react to changing customer needs. Companies use dierent denitions o modular

    design depending on their specic organizational context.

    1 Liang, Wen-Yau, and Peter OGrady, A constrained evolutionary search ormalism or remote design withmodules, International Journal o Computer Aided Manuacturing, Vol. 13, no. 2 (2000): 6579.

    EXECUTIVE

    SUMMARY

    THEMODULAR

    DESIGNCONCEPT

    ADVANT

    AGES

    AND

    APPLICATION

    CONSIDERATIONS

    IM

    PLEMENTATION

    STEPSANDTIPS

    CASE

    EXAMPLES

    ASSESSINGPOST-

    IMPLEMENTATION

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    The Modular Design Concept 7

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    Client Perspective: Descriptions o Modular Design

    It is the breakdown o

    a product into building

    blocks (modules) with

    dened interaces,

    driven by strategic

    goals.

    VP, Global Technology

    Consumer Product

    Manuacturing Company

    All design is modular;

    we try to break all

    our code down into

    the most granular

    components that can

    then be reused.Technology Engineer

    Aerospace and Deense

    Company

    [In modular design]

    components are

    created that can be

    easily changed to be

    adapted to dierent

    products.Director, Engineering

    Electronics Company

    Although exact denitions vary, the undamental ideas are common throughout:

    Break systems into discrete modules.

    Ensure modules can interchange with each other. Provide well-dened interaces.

    Modular design acilitates the design o modular product architectures and/or the

    creation o modular manuacturing processes.

    The Research & Technology Executive Councils denition o modular design is

    broadly applicable or most organizations:

    The Councils Denition o Modular Design

    Modular design is the organization o a complex system into a number o smaller,

    complementary, and distinct components, which can be designed separately andthen assembled to orm the entire system again seamlessly. Driven by strategic

    goals, module interaces must be well dened with interchangeable components.

    The individual components can be used to create other systems and thereore drive

    multiple unctionalities.

    SUMMARY

    DESIGNCONCEPT

    DISADVAN

    TAGES

    CONSIDERATIONS

    STEPSANDTIPS

    EXAMPLES

    PERFORMANCE

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    Advantages and Disadvantages

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    I. ADVANTAGES OF MODULAR DESIGN

    Employing modular design has many well-documented benets, the most common

    o which are cost-savings and product line diversication. However, employingmodular design can produce benets across the organization, in R&D, Manuacturing,

    Procurement, and Marketing and Sales.

    Research and Development

    The product design and development process undamentally changes as a consequence

    o employing a modular process. As opposed to an integrated design approach where

    product designs only aim to address specic market needs, a modular approach seeks

    to address market needs as well as employ a ramework that can house and leverage

    a variety o discrete modules. Furthermore, companies can signicantly shorten the

    development process by using existing know-how and modular components whencreating a new product.

    There are several benets we have seen as a result o using modular design,

    like standardizing manuacturing processes, decreasing assembly lines, and

    reducing changeover costs, plus part counts are down and products are

    easier to servicebut this all comes down to delivering cost-efciencies.

    Manager, Product EngineeringConstruction Materials Company

    Manuacturing

    A key component o modularization is the ability to standardize independent modules

    and drive scale. This can translate into huge cost savings rom manuacturing

    simplication and consolidation.

    Procurement

    Modular design decreases the number o unique parts needed in a product, as modules

    and interaces become more standardized. This can rerame supplier management

    to drive more strategic partnerships with ewer suppliers and enhance negotiating

    power with scale.

    Marketing and Sales

    Modules provide specic unctions and benets to the overall product, which

    companies can map to customer needs and segments. For example, companies can

    use a high- versus low-perorming module in a product to target a high- versus

    low-income customer segment. This provides Marketing with the ability to oer

    EXECUTIVE

    SUMMARY

    THEMODULAR

    DESIGNCONCEPT

    ADVANT

    AGES

    AND

    APPLICATION

    CONSIDERATIONS

    IM

    PLEMENTATION

    STEPSANDTIPS

    CASE

    EXAMPLES

    ASSESSINGPOST-

    IMPLEMENTATION

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    Advantages and Disadvantages 1

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    customers a wider product range.

    We have been able to reduce part numbers, which has helped inventory,direct cost reductions, increased product quality, and standardized assembly

    lines. We work with ewer suppliers, too, which means we have better

    partnerships and purchasing conditions.

    Manager, New Product DevelopmentIndustrial Manuacturing Company

    The ollowing table contains a ull overview o the specifc advantages that many individual

    departments can achieve as a direct result o implementing modular design:

    Department Specic Benets Description

    Research andDevelopment

    Increasedreliability

    R&D can test individual modules to identiy specicproblem areas more easily than with integrated productdesign. By improving individual modules and interaces,the entire system becomes more robust.

    Reuse o designand materials

    Assembling and reusing modular components in multiplecombinations to orm dierent products creates savingsknown as economies o substitution. Leveraging existingdesigns and materials saves time and money.

    Diversicationo product lines

    Although the number o unique components in any givenproduct typically decreases through modular design, thenumber o potential product variations increases,providing a more diverse product portolio.

    Manuacturing Assembly linereduction

    Reducing the number o unique manuacturedcomponents oten enables companies to consolidate andretire nonessential or redundant assembly lines.

    Changeover costreductions

    A higher volume o more standardized modules leads toa reduction in changeover costs and the number o toolsrequired or production.

    Shared processplanning

    With dierent product lines using the same moduledesign, Manuacturing can implement shared processesacross product lines.

    Agility andexibility

    Assembly lines can manuacture modules independentlyand concurrently, enabling more agile and exibleresource planning.

    Procurement Inventoryreduction

    Reducing the number o unique parts required in designalso reduces the inventory o spare parts required. Thisconsolidation o unique purchased materials also leads tosimpler stock keeping and inventory management as thereare ewer product categories to manage.

    Improved suppliermanagement

    Managing a smaller supply base with higher volumesenables the development o strategic supplierrelationships, which can translate into higher trade credits,prolonged payment deadlines, and better pricing.

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    Procurement

    (Continued)Increasedsupplier designcollaboration

    Asking suppliers to create sel-contained modular unitsthat interace with a variety o products oten requiresdeeper and new technical skills rom suppliers. By moreclosely integrating suppliers into the modular design

    process, companies can improve easibility testing andbenet rom unique supplier design capabilities.

    Marketingand Sales

    Increasedcustomization

    Modular products can be easily customized by switchingdierent components across product lines and interaces.Changing customer requirements can be more readilymet, and new product variations can be created tocapture new market segments or more market share.

    Incrementalupgrades

    As companies create new or next-generation modules,they can oer new eatures or product lines using thesenew modules either in the orm o a chargeable eatureupgrade or a new premium product line.

    Quicker servicingand repair

    With modular design, deects generally do not aectthe entire unction o the product. Deects can be tracedto specic malunctioning modules or interaces and

    quickly rectied through repair or replacement withouta complete product overhaul. Customers value the asterservice turnaround times and decreased cost o repair.

    Faster timeto market

    Modular design signicantly decreases the time it takesto move a product rom concept to commercializationthrough design reuse and quicker manuacturing.

    Simplersales process

    Reduced complexity in product design simplies the salespitch and enables sales teams to oer a higher degree ocustomization to meet customer needs.

    II. DISADVANTAGES OF MODULAR DESIGN

    Although employing modular design provides a number o advantages across the

    organization, companies must also consider the less discussed risks when evaluating

    the decision to implement modular design or reviewing existing modular processes.

    High Initial Investment

    The initial costs to recongure existing systems and processes are high. Modular

    design is a signicant undertaking, which may disrupt the existing fow o the

    product pipeline. Visualizing and predicting the possible return and benets o such

    an investment is done speculatively with no direct link between investment and

    return. As such, some R&D departments struggle to secure buy-in rom the rest o

    the organization.

    Lack o Customer-Centricity

    In an integrated design, companies determine product specications based on

    customer needs; however, a modular architecture uses both customer needs and

    EXECUTIVE

    SUMMARY

    THEMODULAR

    DESIGNCONCEPT

    ADVANT

    AGES

    AND

    APPLICATION

    CONSIDERATIONS

    IM

    PLEMENTATION

    STEPSANDTIPS

    CASE

    EXAMPLES

    ASSESSINGPOST-

    IMPLEMENTATION

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    Advantages and Disadvantages 13

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    cost-eciencies. With a dual goal, companies can become too internally ocused

    while searching or cost-eciencies and lose sight o customer needs. At its worst,

    this can lead to lost market share and revenue. (See Beta1 solution on page 33.)

    The danger o modular design is that i it is taken to the extreme or done

    wrong, the product will not meet customer needs, while a customized

    process will always create something that meets customer specications.

    Manager, New Product DevelopmentIndustrial Manuacturing Company

    Coordination Complexity

    Modular design requires a signicant restructuring o processes and can increase

    product development complexity i companies do not assign clear ownership and

    responsibilities in a well-planned implementation process. Post-implementation, a

    lack o cross-unit collaboration can cause 1) duplication o processes, 2) inconsistency

    across product specications, purchase orders, and manuacturing plans, and 3)

    incongruous interaces across business units. I companies do not address these

    coordination issues, products may suer rom a quality and stability standpoint.

    The main disadvantage is that there is a high cost and major overhaul

    needed when undertaking modular design. But in the long term, it pays o,

    allowing you to be quicker in and to the market.

    Vice President, Global TechnologyAppliances Manuacturing Company

    Supplier Risk

    Companies that adopt modular design will alter their supplier base and the services

    needed. When collaborating with new suppliers, companies can experience delays,

    incorrect specications, and poor material quality. Also, companies may have to

    share inormation and technical expertise to ensure suppliers deliver according to

    new specications and cost. A company surrendering too much technical expertise,

    especially in areas that provide a competitive advantage, may lose technical control

    to the supplier. (See Alpha1 solution on page 36.)

    Low Flexibility or ExceptionsTo ensure consistency o product lines and reap the rewards o modularity as an

    organization, companies must sometimes apply modular design to products that

    1 Pseudonym.

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    would be cheaper to produce through an integrated design. This can reduce margins

    and decrease competitiveness or certain products. When making these tough

    modular decisions, companies should leave the nal verdict to business units. (See

    Gamma1 solution on page 39.)

    You may have to make a ew tough callssome products, which would make

    more sense i they were let as integrated products, are orced into a modular

    conguration to t in with the wider product line redesign.

    Manager, Product EngineeringConstruction Materials Company

    Broad Skills Requirement

    Design engineers must have a broad technical understanding across product lines to

    identiy modular components or synergies. This is a departure rom more traditional

    engineering activities, and companies may not capture potential benets i the design

    team lacks this broad skill set. (See Gamma solution on page 39.)

    Intellectual Property Risk

    Producing discrete modules simplies the product architecture, enabling competitors

    to more easily discern technologies employed and mimic modules. To counter this,

    organizations must increase patent documentation to prevent competitors using key

    modules in their product architectures.

    1 Pseudonym.

    EXECUTIVE

    SUMMARY

    THEMODULAR

    DESIGNCONCEPT

    ADVANT

    AGES

    AND

    APPLICATION

    CONSIDERATIONS

    IM

    PLEMENTATION

    STEPSANDTIPS

    CASE

    EXAMPLES

    ASSESSINGPOST-

    IMPLEMENTATION

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    Application Considerations

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    OVERVIEW

    Companies apply modular design in various ways, depending on actors such

    as industry, brand strategy, organizational structure, product architecture, etc.Independent o these issues, most companies cite very similar screens or deciding

    when to implement modular design. This section helps companies determine the

    ollowing:

    I. When in the design process to consider modular alternatives

    II. How to target individual products or modular design

    III. To what extent a design should be made modular

    IV. How modular design maniests itsel in dierent industries

    I. WHEN TO INSERT MODULARITY IN THE DESIGN PROCESSCompanies need to explicitly dene the particular phase in the development process

    where they will apply modular design. Ater assessing the market and technical

    capabilities and determining a high-level design vision, companies typically consider

    how to apply modular design in the easibility stage.

    Product Development Process

    During the easibility stage, manuacturing, engineering, project management, and

    marketing team members meet to discuss various modular alternatives and design

    possibilities. The outcome o these discussions is a decision on design architecture

    design parameters. This process ensures that the design can be made modular and

    can also meet product unctionality considerations incorporating both customer and

    technical considerations. Once designs are approved, companies must assess how

    the modular design choices will impact supplier relationships: the number o unique

    suppliers, required supplier technical expertise, and preerred supplier locations.

    Furthermore, R&D needs to select the right projects or applying modular design.

    Study

    market to

    identiy

    customer

    segments

    and marketneeds.

    Design

    vision based

    on market

    segments

    and needs.

    Assess

    current

    and uture

    technological

    capabilities

    againstdesign

    vision.

    Determine

    easible

    design

    alternatives

    by

    assemblingstakeholders.

    Develop

    prototypes

    based

    on best

    designs to

    test againstmarket.

    Present

    internal

    business

    case

    or bestprototype.

    Open

    project

    or

    commerc-

    ialization.

    Modular Design

    EXECUTIVE

    SUMMARY

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    DESIGNCONCEPT

    ADVANT

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    AND

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    PLEMENTATION

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    Application Considerations 17

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    II. TARGETING PRODUCTS FOR MODULAR DESIGN

    Although companies could potentially design any product modularly, they should be

    selective in which products to redesign, especially when rst piloting modular design.

    Successul companies initially target products that exhibit the traits described below

    to more easily benet rom the advantages o modular design:

    Design Architecture

    1. Common ComponentsProducts that have a high number o components in

    common with other product lines should be primary modular design targets.

    Time and cost savings rom reuse combined with higher potential product

    variation possibilities make these products the most benecial or leveraging

    modular design.

    2. Platform InfrastructureProducts that have a platorm inrastructure to

    support various modules (opposed to a wholly integrated design) makeinterace design a simpler and quicker process.

    3. Non-Client-Facing ModulesProducts that can be redesigned modularly

    without changing the outward appearance or unctionality o the product

    enable customer perceptions to go unchanged (reducing uncertainty

    associated with redesign), while the organization can benet rom

    cost-eciencies.

    Production Processes

    4. Ability to Leverage Existing Production ProcessesProducts produced on

    similar assembly and production lines that can generate the highest-potentialreturns through improved utilization o manuacturing capabilities and

    acilities.

    Demand Considerations

    5. High VolumeProducts manuactured and sold in high volumes will benet

    most rom modular design through reuse savings. Low-sale volume products

    typically do not generate enough margin to justiy the high initial cost

    attached to implementing modular design.

    III. DECIDING ON THE DEGREE OF PRODUCT MODULARITY

    Many companies strive to make both new and existing product lines as modular as

    possible to gain the highest degree o cost-eciencies. But there are many actors

    executives must consider when deciding on the extent to make any product modular.

    Besides the obvious requisite ocus on technical eciency and reliability, companies

    must also ocus on the impact on customers and other unctions.

    SUMMARY

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    Customer Impact o Modular Design

    Companies can group modules into either client-acing or non-client-acing modules.

    Client-acing modules are visible to the customer and/or directly contribute to aunctionality that satises a customer need. Non-client-acing modules provide

    hidden unctionality, where customers do not directly interact with or observe the

    technologys unctionality.

    For non-client-acing modules, companies do not need to limit the degree o

    modularity, but rather should seek to maximize modular design or cost savings.

    However, client-acing modules need to align with customer needs and preerences

    and should not solely be designed or cost-eciencies.

    Companies can modularize a product in dierent ways depending on the technical

    capabilities o the company, existing component structure, materials available,know-how, etc. Companies should initially assess which modular design to choose

    based upon the balance between cost savings and market alignment by overlaying

    the product lines and modular design options on a matrix as shown below.

    Modular Design: Market Alignment Matrix

    Design Y

    Design ZDesign Y

    Design X

    Design X

    Design Y

    Design X

    High

    Low

    Low HighCost Savings

    MarketAlignment

    C D

    A B

    Product

    Line 1

    Product

    Line 2

    Product

    Line 3

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    A Lower-Let Quadrant: These product designs should either be revised or discarded.Implementing either o these alternatives may cause harm to the brand image o the

    organization by not ullling customer needs. Plus, the complexity and/or costs associated

    with these designs typically prevent them rom achieving acceptable ROI levels.

    B Lower-Right Quadrant: These design alternatives benet rom substantial cost savings, butclient-acing modules ail to properly align with the market needs, either by not providing

    unctionality expected by customers or visually impairing the perception o the product

    by customers.

    C Upper-Let Quadrant: These design alternatives ensure that client-acing modules are marketaligned, but do not reap the ull potential rewards o modular design. Companies may either

    explore urther potential cost savings or decide that sales orecasts and/or margins are high

    enough to warrant implementation. Furthermore, some organizations opt or break-even or

    even loss design alternatives to benet rom the experience o implementing modular design

    or because these products support a avorable brand image in the market. Typically, however,

    companies discard these design options as they do not yield high enough cost savings.

    DUpper-Right Quadrant: These products and design alternatives successully balance

    maximized cost savings with customer expectations. Products and designs in this quadrant

    should be prioritized or uture commercialization.

    Cross-Functional Impact o Modular Design

    Dierent modular designs can have varying consequences or unctions across

    the company. These repercussions play a signicant part when deciding on

    the nal modular design. I a company is presented with a number o dierent

    designs to modularize a product, it should review the impact each o these design

    alternatives will have on costs, process eciency, and risks specic to dierent

    departments. The design alternative chosen may not be the most benecial in

    terms o cost savings, but one that minimizes risks across the most areas.

    Companies should establish mechanisms to ensure that repercussions or

    going modular are ully considered or all stakeholders. To track these risks,

    some companies establish simple stoplight risk assessments or each design,

    monitoring potential risk levels by unction. Each department determines

    the acceptable level o risk and tracks parameters. For example, i quality and

    manuacturing risks reach a certain threshold, it triggers a red light status,

    which orces the company to abandon Design X and consider Design Y that has

    acceptable risk levels across departments.

    Cross-Functional Risk Monitoring

    Illustrative

    Quality Risks Engineering

    Risks

    Procurement

    Risks

    Manuacturing

    Risks

    Marketing

    Risks

    Status

    Design X

    Design Y

    SUMMARY

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    IV. EXAMINING MODULAR DESIGN IN DIFFERENT INDUSTRIES

    A modular strategy provides rms with fexibility, agility, and new design

    alternatives. However, modularization should be adopted cautiously. The ability oindividual companies to capitalize on modular design advantages is oten dependent

    on industry-specic dynamics. Provided below are examples o how companies

    across various industries have capitalized on modular design.

    Automobile Industry1

    Modular design helps car manuacturers cut costs and reduce complexity. A good

    example o this comes rom Mercedes-Benzs sports vehicle manuacturing plant in

    Alabama. The vehicles design required them to source parts rom a large number

    o external suppliers and manage a vast supply system. Instead o trying to manage

    this system as a whole, Mercedes-Benz structured the manuacturing process into a

    number o smaller production modules. They outsourced the production modules to

    suppliers, who were ully responsible or manuacturing and delivery. For example,

    the entire drivers cockpit is a separate module produced at a nearby supplier plant,

    under the complete responsibility o the supplier.

    Volkswagen adopted a similar approach or its truck actory in Brazil by making the

    actory available or use by its suppliers. Suppliers procure their own materials and

    manpower to create separate modules, while Volkswagen provides the inrastructure

    and designs the interace between manuacturing units.

    High-Technology Industry2

    In the high-tech industry, product customization is in high demand. For example, Dell

    modularizes its product designs and supply chain to ensure high customization or its

    customers. Customers can choose rom a wide array o modules like motherboards,

    power systems, operating systems, and input devices. The modularity o Dells PCs

    helps them deliver against a wide array o customer wants quickly and eciently.

    Dells made-to-order strategy enables the company to be a supplier o choice or its

    customers.

    Sotware Industry3

    Modular sotware design reers to a design strategy that organizes relatively smallroutines together to compose a system. With signicant modular development, the

    sotware industry has rapidly become decentralized, as smaller companies begin to

    share their technology with outside programmers. For example, Salesorce.com, a

    ast-growing CRM provider, externally published standards or interconnecting its

    1 Garud, Raghu, Arun Kumaraswamy, and Richard N. Langlois, Managing In The Modular Age, Blackwell PublishersLtd. (2002).

    2 Fine, Charles H., Are You Modular or Integral? Make Sure Your Supply Chain Knows, Strategy+Business(Summer 2005).

    3 Marko, John, Sharing Lego blocks: Modular sotware reshapes the computing landscape, The New York Times(5 April 2006).

    EXECUTIVE

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    sotware. This enabled developers inside and outside the company to add powerul

    abilities to its core products and create new ones rom scratch. The ollowing drive

    organizations to apply modular sotware:

    Complex problems can be broken down into simple parts and solved part by

    part, simpliying project management.

    Developers can reuse sotware code written modularly as part o other

    programs, saving time by providing standardization and consistency.

    Construction Industry

    Construction rms regularly apply modular techniques, where a building is built in

    three-dimensional sections (or modules) in an enclosed actory environment.1 Every

    modular building starts with a foor plan design. This plan is divided into smaller

    sections or modules that are constructed separately using existing technologies suchas conventional commercial wall, foor, roo, and ceiling materials. To maximize

    time savings, the site development teams prepare the site and perorm any needed

    on-site construction (a process called concurrent construction). Manuacturers cite

    the ollowing reasons to apply modular design:2

    Time Savings: Modular construction allows or building and site work to

    progress simultaneously, reducing the overall completion schedule by as much

    as 50%.

    Weather Autonomy: Dierent weather conditions do not aect assembly,

    which increases work eciency and avoids damaged building material.

    Supplier Bargaining Power: Large-scale manuacturers can eectively bargain

    with suppliers or discounts on materials.

    Reduced Complexity: Reusing the same plans or modules means that the

    manuacturer has records o the quantity o materials needed or a given job,

    reducing waste and maximizing the use o purchased material.

    Environmental Impact: Modular construction generates less material waste

    and less site disturbances than comparable site-built structures and is more

    environmentally riendly.

    Consumer Packaged Goods (CPG) Industry

    The CPG industry generally implements modular design to introduce greater

    customization in their product oerings. For example, Nike uses modular design to

    empower consumers to choose the component parts, both or aesthetic and unctional

    1 What Is Accelerated Construction?, Comark Building Systems, www.comarkbuilding.com.

    2 Modular Homes Make Sense, www.bobvilla.com.

    SUMMARY

    DESIGNCONCEPT

    DISADVAN

    TAGES

    CONSIDERATIONS

    STEPSANDTIPS

    EXAMPLES

    PERFORMANCE

    http://www.comarkbuilding.com/http://www.bobvilla.com/http://www.bobvilla.com/http://www.comarkbuilding.com/
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    reasons, to compose their own shoes. This enables Nike to serve customers with

    diering preerences equally well.1

    Furthermore, Whirlpool employed modular design to produce a new built-in (opposedto stand-alone countertop) microwave oven with two new cooking modes while

    decreasing costs by 60%. Although the new product line is still evolving, Whirlpool

    reports initial benets o reduced prices o purchased components, increased quality,

    and improved product variation or the new product range.

    The mind-set o modularity allows us to predict the impact o any

    request or change much more quickly than beore. This saves time and

    energy. In our old, non-modular designs, when someone asked us or a

    styling or perormance change, we had to review the entire design. Now we can

    easily see which modules are impacted and provide a response much more quickly

    than beore.

    Jorma MkilWhirlpool Employee and Owner o the Opera Platorm2

    1 Sacks, Danielle, The Fast Company 50, Fastcompany.com , www.astcompany.com/ast50_09/prole/list/nike (11February 2009).

    2 Whirlpool Opera Case Story, Modular Management AB, www.modular.se.

    EXECUTIVE

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    Implementation Steps and Tips

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    OVERVIEW

    While the degree to which companies implement modular design varies, the

    steps taken to implement are airly typical. This section provides an overview o atypical six-step modular implementation process, highlights some o the common

    organizational barriers that companies should watch out or, and outlines a ew

    implementation tips rom experienced companies.

    I. TYPICAL MODULAR DESIGN IMPLEMENTATION PROCESS STEPS

    1. Determine Product(s) to Modularize

    Beore starting the journey to implement modular design, a cross-unctional team,

    composed o individuals rom Marketing and Engineering, initially decides on the

    extent to which the company will employ modular design. This team will drive

    the modular design project orward and needs expertise that will refect the voice

    o the customer as well as the technical capabilities o the organization.

    Some organizations decide to launch a pilot run on a single product to gain

    experience and demonstrate the success o using modular design with a view to

    implement this approach incrementally. Other organizations consider all product

    lines across the company to implement on a large scale. This decision depends

    upon careul evaluation o the individual risk and reward proles or each product

    line.

    2. Dene Customer Requirements

    The second step ensures that designs align with current and uture requirements

    o customers. The cross-unctional team, through primary and secondarymarket research, creates a high-level uture product vision and specication

    requirements. Teams oten use various voice-o-customer tools at this stage, such

    as the quality unction deployment (QFD) matrix, to ensure customer needs are

    well documented.

    1.

    Determine

    product(s) to

    modularize.

    2.

    Dene

    customer

    requirements.

    3.

    Assess

    and select

    technical

    solutions.

    4.

    Identiy

    modules

    and create

    designs.

    5.

    Evaluate

    modular

    design

    alternatives.

    6.

    Implement,

    improve,

    or reject

    modular

    design.

    EXECUTIVE

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    3. Assess and Select Technical Solutions

    Once everyone is aligned on what modular design must achieve rom a market

    standpoint, the cross-unctional team explores the viable design alternatives thatwill meet customer needs and are possible rom a technical standpoint. The team

    should view the product(s) in terms o unctional purpose. By breaking down the

    product(s) into the unctions that satisy distinct customer needs, the team can

    choose the technical solution that delivers against each unction. There may be

    several technical solutions available, depending on technical capabilities, or any

    given unction. When several technical solutions exist, the team chooses the most

    applicable solution based on criteria such as production goals, part number count,

    and material reuse. The outcome o this stage is to create a diagram o a products

    unctional structure (which satises customer needs) and technical solutions

    (that deliver the required unctions).

    4. Identiy Modules and Create Designs1

    This phase identies potential modules based on technical solutions. Teams

    should assess each module by the ollowing criteria: Technology evolution

    Reuse possibility

    Potential cost savings

    Supplier and distributor complexity

    I a single technical solution scores high against multiple criteria, the team

    considers the solution a viable candidate to become an independent module. The

    team then either groups or integrates technical solutions that do not map well

    against the evaluation criteria in the design. (For more inormation on evaluation

    criteria, see Alpha2 case on page 36). Following this analysis, the team should

    identiy and suggest the most relevant modular concepts or review, pairing them

    with some rough specications and structures.

    5. Evaluate Modular Design Alternatives1

    For any modular design, the interaces between modules have a vital infuence

    on the nal products architecture and fexibility. Thereore, it is essential thatteams closely examine each interace and its relation to dierent modules. This

    examination serves as an indicator o the interaces that need improvement and

    guides the modular manuacturing process. Based on the relationship between

    modules and interaces, the team organizes assembly lines or optimal eciency.

    1 Modular Function Deployment, Lean Directions, www.sme.org/cgi-bin/get-newsletter.pl?LEAN&20060609&1& (9 June 2006).

    2 Pseudonym.

    SUMMARY

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    With inormation on modular designs, interaces, and assembly orders in hand, the

    team must assess the ull view o eects each modular design alternative carries

    and create a summary or each alternative. Companies assess each alternatives

    eect on the overall product using the ollowing parameters:

    Quality

    Variation fexibility

    Lead time

    Development costs

    Development capacity

    Production costs

    Service and upgrade possibilities

    6. Implement, Improve, or Reject Modular Design

    In the nal step, the cross-unctional team chooses the most promising design

    alternatives and documents technical inormation, cost targets, planned

    development, and other inormation discovered in the process or each

    alternative. From here, the team chooses to either implement, improve, or reject

    the modular concept. The team assembles a business case to present to senior

    management, which shows that the design alternative can ulll customer needs,

    is technologically possible, and can generate tangible benets. At this step, the

    team should also reach consensus on the metrics strategy or tracking ongoing

    perormance o modular implementation. (See Assessment section on page 43 or

    more inormation on developing a metrics strategy.)

    Pilot Implementation Case Snapshot: ESAB Welding Equipment1

    Company Overview

    ESAB manuactures and supplies welding and cutting equipment, welding ller metals, and welding

    technology. The ESAB group has annual sales o $1 billion and more than 7,000 employees.

    High Complexity

    To supply local regions with local products, ESAB bought a number o geographically dispersed

    SMEs. Due to these acquisitions, ESAB aced increased internal complexity, high part numbers,

    signicant indirect costs, and overlapping projects.

    Implementing Modular DesignTo tackle these problems, ESAB ran a pilot project or a new modularized product platorm, driven

    by a cross-unctional team, to prove the advantages o modularity. The pilot proved successul with

    a 40% reduction in part numbers; a 90% decrease in lead-time production; and a 50% increase

    in product variants. The success encouraged senior management to proceed with implementing

    modular management across the division.

    1 ESAB Welding Case Story, Modular Management AB, http://www.modular.se.

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    Benets o Modular Design

    Through implementing modular design across the division, ESAB achieved the ollowing: 40% reduction in part numbers 50% shorter assembly time Order-to-delivery lead-time reduction rom eight days to one 50% reduction in suppliers 50% increase in product variants

    40% reduction in time to market

    II. ORGANIZATIONAL BARRIERS TO IMPLEMENTING MODULAR

    DESIGN

    Companies that implement modular design on a large scale must undamentally

    change their product and manuacturing architecture. When considering the

    potential roadblocks o modular implementation, companies should be aware o a

    ew key organizational barriers.

    Difculty Achieving Senior Management Buy-In

    To implement modular design, a company requires high initial investment o

    resources, which requires senior management sign-o. Sign-o proves to be the rst

    barrier many companies encounter as uture returns are dicult to guarantee and

    quantiy.

    Resistance rom Business Units

    The decision to use modular design at the corporate level may yield overall cost

    savings and increase product variants. However, particular products may be cheaperto produce using an integrated approach. The corporate center may orce business

    units to employ modular designs or certain products (although more costly to the

    business unit) or the overall benet o the company, which can make divisions o the

    organization resistant to adopt modular design.

    Lack o Knowledge-Sharing Inrastructure

    To enable reuse in modular design, inormation on dierent product and

    manuacturing designs needs to be readily available across the organization.

    Interoperability and mutual substitution between modules are key success actors

    or modular design. Without a centralized inormation-sharing structure, this

    cannot be done eectively.

    Traditional Innovation Culture

    Companies that have a long history o using an integrated design approach where

    whitespace innovation and individual ingenuity are praised and protected may nd

    SUMMARY

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    corporate culture to be a big barrier when implementing modular design. Two ways

    that organizations can resolve this are by rewarding reuse over design novelty and

    implementing modular design gradually, allowing changes to slowly take root.

    Organizational Complexity

    Preparing any company to implement modular design can be dicult. Implementing

    modular design in a large, complex, and/or highly diversied company heightens the

    diculty o coordination. Companies should consider organizational complexity and

    coordination costs when determining the extent to which modular design will be

    successul.

    III. IMPLEMENTATION TIPS FROM EXPERIENCED COMPANIES

    Gain Senior Management Support rom the BeginningGetting senior management involved with production, engineering, and product

    design decisions ensures support or the initiative rom the decision-making ranks

    o the company early on. Temporary setbacks and losses can be dealt with in the

    moment through direct communication with senior stakeholders, instead o creating

    ormal meetings where issues are explained to senior management.

    Communicate Adoption Benets

    To gain buy-in, clearly communicate and amiliarize the business units o the

    long-term advantages o modular design in terms o cost savings and increases in

    eciency.

    Create and Promote Modular Design Knowledge Sharing

    To benet rom time savings, create IT systems that enable divisions to access relevant

    designs rom across the organization. Indicate contact details or the lead designer to

    assist other divisions that may want to employ a particular modular design. Once the

    inrastructure exists or knowledge sharing, usage must be promoted and embedded

    in the workfow across the company. For example, in the design phase o any new

    product, ensure the design team includes a new step o searching internally beore

    creating new designs.

    Provide Training on Modular Design

    Hold continuous training sessions or sta to inorm them o the benets o modular

    design, the resources available to them, and how to apply modular design in their

    particular work streams. Training sessions reinorce the message o modular design

    and keep the issue top o mind.

    EXECUTIVE

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    Limit Implementation Risk While Assessing Benets

    Focus eorts on implementing modular design as a pilot phase or a specic product

    to gain experience in modular design and limit risks o redesign. Use the successes o

    this implementation as a stepping stone to harness buy-in and experience or wider

    implementation across the company.

    SUMMARY

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    Case Examples

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    OVERVIEW

    Executives ace an uncertain economic landscape with mounting cost pressures.

    Against this backdrop, organizations increasingly consider modular design as asolution to achieve cost-eciencies and ancillary benets needed or survival. This

    cost-cutting mind-set may cause companies to neglect consideration o the impact

    that modular design will have on customer perceptions and its eect on business

    activities across the entire organization. Furthermore, specialized engineering

    organizations oten lack the cross-unctional, crossproduct line expertise to ully

    exploit modular benets across the entire company.

    R&D organizations oten all prey to three key downalls in implementation:

    1. Lack o ocus on customer impact

    2. Insucient assessment o cross-unctional impact

    3. Inability to properly assess the ull range o modular possibilities.

    The ollowing case examples detail how three pseudonym companies address each

    o these challenges to successully implement modular design:

    FEATURED SOLUTIONS

    1

    1

    1

    Market-Aligned Modular

    Design

    Beta uses direct voice-o-

    the-customer inormation

    to implement a customer-

    ocused modular redesign

    o a key product line.

    Cross-Functional Modular

    Design Scorecard

    Alpha implements a

    product design scorecard

    to assess the impact o

    various modular designs

    on dierent departments

    and processes across the

    organization.

    Central Product Strategy

    Team

    Gamma establishes a central

    product strategy team that

    possesses broad technical skills

    across product lines to ensure

    that the ull potential o modular

    design synergies are explored and

    captured when introducing a new

    product.

    EXECUTIVE

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    BETAS MARKET-ALIGNED MODULAR

    DESIGN

    Industry: Industrial and Consumer Products Manuacturer

    FY2008 Revenue: US$1 Billion$5 Billion

    FY2008 Employees: 1,0005,000

    Beta makes air conditioners, humidiers, gas urnaces, heat pumps, and other products. Beta

    sells its products through many independent distributors in one main market.

    OVERVIEW

    Beta uses direct voice-o-the-customer inormation to implement a customer-ocused

    modular redesign o a key product line.

    SOLUTION HIGHLIGHTS

    Voice-o-the-Customer Review SessionsThe Beta engineering team proposesmodular design alternatives to marketing and sales teams and customers to balance

    ecient redesign alternatives with market needs.

    SCENARIO

    Faced with a new energy directive, Beta reviews its electrical home appliance product

    range to ensure compliance and also to assess the possibility o cost reductions

    rom implementing modular design. Throughout the review process, the manager

    o product engineering solicits eedback rom commercial peers and customers to

    ensure that the newly modular products are not only more ecient, but also in line

    with customer needs.

    1

    SUMMARY

    DESIGNCONCEPT

    DISADVAN

    TAGES

    CONSIDERATIONS

    STEPSANDTIPS

    EXAMPLES

    PERFORMANCE

    1 Pseudonym.

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    Beta ollows a three-stage implementation approach or redesigning its electrical

    home appliance product line around modularity and customer needs:

    Product Line Redesign Process

    1. Product Line Review

    Engineering reviews

    existing product line

    and designs optimal

    alternatives based on

    cost-efciencies.

    2. Market Alignment

    MeetingsMarketing

    and Sales provide input

    to dismiss or approve

    design alternatives

    based on high-level

    market characteristics.

    3. Customer Review

    Customers are invited

    to review redesign

    alternatives or nal

    judgment on market

    applicability.

    1. Product Line Review

    First, Betas engineering team scrutinizes the electrical home appliance product

    line, breaking each product into subassembly parts. The team categorizes and

    clusters similar parts to provide ull transparency on the various existing

    components across the multiple products. This analysis reveals that the

    electrical home appliance product line had 16 dierent heights, 32 chassis, and

    more than 200 SKUs. Where possible, the Engineering team identies areas

    where SKU rationalization is possible and components can be modularized or

    reuse.

    2. Market Alignment Meetings

    Next, the engineering team holds a series o meetings with Marketing and

    Sales to review product redesign proposals, suggesting the business case or

    optimal cost-eciencies. With in-depth consumer insight, Marketing andSales can immediately dismiss alternatives that are misaligned with customer

    needs at a high level. As a result o these iterative meetings, Beta redesigns

    product alternatives to meet the dual objectives o Engineering and Marketing

    and Sales or driving cost-eciency and maintaining market relevance.

    There is a balance between cost-efciencies and market needs when

    considering modular design. We strive to make our designs as modular

    as possible to drive costs down, but we will always ensure were aligned

    with what the preponderance o our customers want.

    Manager, Product Engineering

    Beta Manuacturing

    1

    1 Pseudonym.

    EXECUTIVE

    SUMMARY

    THEMODULAR

    DESIGNCONCEPT

    ADVANT

    AGES

    AND

    APPLICATION

    CONSIDERATIONS

    IM

    PLEMENTATION

    STEPSANDTIPS

    CASE

    EXAMPLES

    ASSESSINGPOST-

    IMPLEMENTATION

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    3. Customer Review

    Once Beta achieves internal agreement on a uture vision or its electrical home

    appliance product line, the team invites key customers to review the suggested

    changes through rolling one-day sessions. Obtaining direct customer input

    proves to be a key success actor in ensuring that the new modular product line

    does not compromise the customer experience.

    RESULTS

    Armed with commercial team eedback and direct customer input, Betas engineering

    team presents the internal business case to senior management to transition the

    newly designed electrical home appliance line into production. Once the new process

    is signed o and implemented, Beta reduces the number o chassis and heights by

    more than 50%.

    Impact o Modular Design on Electrical Home Appliance Product Line

    Furthermore, Betas modular design reduces overall purchased components by 52%

    and rationalizes production rom two actory sites down to one. Beta also reports

    other ancillary benets such as increased production eciency, lower costs, and

    increased market share.

    ActualNumbers

    Sample Metrics

    Beore Modular Design

    Ater Modular Design

    32

    15 16

    7

    1

    1 Pseudonym.

    Chassis Heights

    SUMMARY

    DESIGNCONCEPT

    DISADVAN

    TAGES

    CONSIDERATIONS

    STEPSANDTIPS

    EXAMPLES

    PERFORMANCE

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    ALPHAS CROSS-FUNCTIONAL MODULAR

    DESIGN SCORECARD

    Industry: Electronics

    FY2008 Revenue: US$15 Billion$30 Billion

    FY2008 Employees: 80,000120,000

    Alpha is a global manuacturer o electrical and distribution equipment. The company has

    operations in Arica, Asia, Europe, the United States, and the Middle East.

    OVERVIEW

    Alpha Company implements a product design scorecard (that requires input rom

    cross-unctional and external stakeholders) to assess the impact o various modular

    designs on dierent departments and processes across the organization.

    SOLUTION HIGHLIGHTSCross-Functional Modular Design ScorecardAlphas new product development

    team creates dierent modular design alternatives or any new product. These

    alternatives are tested using a cross-unctional scorecard across the organization to

    decide which designs to implement.

    SCENARIO

    Alpha recognizes that the potential eciencies that can be gained through modular

    design are usually assessed by a ew key technical stakeholders, which provides a

    limited picture o modular designs total eect on the organization. Major investment

    decisions cannot be made on such a limited view o potential impact. To address this,

    Alpha develops a scorecard that solicits eedback rom multiple internal and external

    stakeholders to test the potential uture impact o implementing dierent modular

    designs across the organization.

    1

    1 Pseudonym.

    EXECUTIVE

    SUMMARY

    THEMODULAR

    DESIGNCONCEPT

    ADVANT

    AGES

    AND

    APPLICATION

    CONSIDERATIONS

    IM

    PLEMENTATION

    STEPSANDTIPS

    CASE

    EXAMPLES

    ASSESSINGPOST-

    IMPLEMENTATION

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    Alphas New Product Development (NPD) process begins and ends with the customer

    in mind and considers existing and uture technical capabilities to orm the design

    vision o a new product. Alpha considers modular design possibilities in the viability

    stage o its NPD process. An overview o this process is presented below:

    New Product Development Process

    1 Market Study Dene target

    market. Identiy

    customer

    preerences.

    2 Design Vision High-level design

    vision is based on

    market studies.

    7 Commence Project Open project or

    commercialization.

    3 Technology Assess current

    and uture

    technological

    capabilities or

    design.

    6 Sign-Of Assemble and

    present internal

    business case.

    4 Viability Invite internal

    and external

    stakeholders to

    dene platorm

    architecture.

    5 Prototypes Develop

    prototypes to test

    on the market.

    During the viability stage, the engineering team targets a certain aspect o a

    products design that has the most potential or modularity. The team assembles up

    to three dierent modular designs that ulll the design vision and are easible rom

    a technological standpoint. The team bases these designs upon the various possible

    combinations o components, materials, and interaces.

    Cross-Functional Modular Design Scorecard

    To assess the impact o each design across the organization, the NPD team uses a

    cross-unctional scorecard. This assessment shows which o the modular design

    layouts will result in the greatest net benet across the organization.

    The NPD team divides the scorecard into specic sections or various departments

    to ll out. The rationale is that the individual departments have the best insight to

    assess the impact each design will have on their own business activity and processes.

    The inormation is not just gathered internally, but also rom external key suppliers.

    Alpha invites suppliers to meetings to share their perspective and experiences

    related to the potential advantages and disadvantages associated with each possibledesign alternative.

    1

    1 Pseudonym.

    SUMMARY

    DESIGNCONCEPT

    DISADVAN

    TAGES

    CONSIDERATIONS

    STEPSANDTIPS

    EXAMPLES

    PERFORMANCE

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    Cross-Functional Modular Design Scorecard

    Illustrative

    Choosing a Design Alternative

    Once the scorecard is ully populated, the NPD team has a clear and ull view along

    various parameters rom across the organization o the benets and red fags attachedto each o the design alternatives. The team chooses the modular design alternative

    that has the most positive implications across the company (and no major negative

    implications) to employ in the new product architecture. This tool helps acilitate

    productive discussions and ensures that all potential risk areas are suraced when

    making decisions. Once a design is selected, Alpha develops a prototype and tests it

    with customers beore moving into the commercialization phase.

    Specic sections are sent to dierent departments across the

    organization. These departments indicate the impact each modular

    design will have on a range o department-relevant metrics.

    Departments communicate the

    implication through answering

    positive, negative, or no change.

    FunctionalResponsibility Metrics Impacted by Modular Design Design A Design B Design C

    ManuacturingCost per production run

    Through rate

    Operations

    and Quality

    Deect rate

    Inventory turnover

    ProcurementNumber o unique components purchased

    Raw materials pricing

    R&DR&D spend as a percentage o sales

    Time to market

    Legal and

    Compliance

    Regulation compliance

    Patent lings

    SupplierDistribution efciency

    Inventory management

    kHealth ri k

    S

    1

    1 Pseudonym.

    EXECUTIVE

    SUMMARY

    THEMODULAR

    DESIGNCONCEPT

    ADVANT

    AGES

    AND

    APPLICATION

    CONSIDERATIONS

    IM

    PLEMENTATION

    STEPSANDTIPS

    CASE

    EXAMPLES

    ASSESSINGPOST-

    IMPLEMENTATION

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    GAMMAS CENTRAL PRODUCT STRATEGY

    TEAM

    Industry: Industrial Manuacturing

    FY2008 Revenue: US$45 Billion$60 Billion

    FY2008 Employees: 80,000120,000

    Gamma makes construction and mining machinery with diesel and natural gas engines.Gamma has plants worldwide and sells its equipment globally.

    OVERVIEW

    Gamma establishes a central product strategy team that possesses broad technical

    skills across product lines to ensure that the ull potential o modular design

    synergies are explored and captured when introducing a new product.

    SOLUTION HIGHLIGHTSBroad-Based Central Product Strategy TeamGammas central team consisting

    o midlevel managers looks across product lines to capture modular design

    synergies.

    SCENARIO

    While R&D and engineering teams are traditionally composed o individuals with

    particular niche expertise in their elds, Gamma realizes that this specialization

    inhibits the ability o individuals to look across product lines to distill modular

    components. Gamma assembles a central team, rom the middle management layer,

    with a broad technical skill set to understand and explore the ull range o modular

    design possibilities that exist across the company.

    1

    1 Pseudonym.

    SUMMARY

    DESIGNCONCEPT

    DISADVAN

    TAGES

    CONSIDERATIONS

    STEPSANDTIPS

    EXAMPLES

    PERFORMANCE

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    Gammas middle management layer o the organization sets the product strategy

    where modular design is initially considered. Product managers, Marketing,

    Product Development, and Engineering at the corporate center comprise the

    product strategy team. These individuals have responsibilities and experience

    across at least two or more product lines. When considering product line strategies,

    this group meets to discuss market characteristics and the product portolio mix

    and also considers opportunities or implementing modular components.

    A View Across Product Lines

    The product strategy team has the visibility and collective expertise to look across

    multiple projects and product lines to identiy optimal cross-business modular

    components. Modular design synergies can initially be captured through two

    primary means: Reusing existing components and incorporating them into a new product

    Creating new components (created or a new product) and making them

    available or use by existing product lines

    Furthermore, as more modules become available through the introduction o new

    products, the central team explores the potential o building a product exclusively

    through dierent congurations o existing modules.

    The illustration below demonstrates the three lenses employed by the team and the

    process at a high level when considering possible modular design synergies.

    Identiying Modular Synergies

    IDENTIFY AND GROUP

    MODULAR COMPONENTS

    EXPLORE RELATIONSHIP

    BETWEEN MODULES

    REASSESS

    OR PROGRESS

    Three Lenses to IdentiySynergies

    Can we make use o existingmodular components andincorporate them into ournew product?

    Can any o the new modular

    components that we createor a new product be usedby existing product lines?

    Ater creating this newproduct, can we createanother product basedsolely on existing modularcomponents and interaces?

    Capture SynergyInormation andCascade to RelevantProduct Line

    Reassess ROIPotential o ProductLaunch

    Yes to AnyQuestion

    No to AllQuestions

    Engine Engine

    Suspension

    Axels Chassis

    CircuitBreaker

    Tires

    Rotor

    Hydraulics Axels

    BrakeSystem

    Hydraulics

    1

    1 Pseudonym.

    EXECUTIVE

    SUMMARY

    THEMODULAR

    DESIGNCONCEPT

    ADVANT

    AGES

    AND

    APPLICATION

    CONSIDERATIONS

    IM

    PLEMENTATION

    STEPSANDTIPS

    CASE

    EXAMPLES

    ASSESSINGPOST-

    IMPLEMENTATION

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    Decisions at the Business Unit Level

    The middle management team cascades the potential opportunities o using

    modular components to the business units. Manuacturing, Purchasing,Engineering, product managers, and Marketing hold business-level group meetings

    to design and create possible interaces. The design decisions are made with the

    inormation about potential modular components in hand.

    The business units have in-depth understanding o their specic product lines and

    markets and are held accountable and incentivized on the perormance o their

    products. As such, Gamma empowers the business units to make the ultimate

    decision whether implementing the suggested modular design synergy proposal is

    economically sound or their area. I the business unit does not leverage the insight

    rom group level, they pursue a design that will be created and produced within the

    business unit, as it is more advantageous rom their specic standpoint.

    Benets o Modular Design

    Since establishing a product strategy group to identiy modular design

    opportunities, Gamma has experienced a wide variety o benets, including

    the ollowing:

    Part number reduction aiding swit inventory management and direct

    cost-eciencies

    Supply chain benets rom reducing the number o suppliers, increasing

    purchase volume, and developing more strategic partnerships Manuacturing eciencies by using shared process planning and

    standardized assembly

    Product quality improvements rom reducing design complexity

    1

    1 Pseudonym.

    SUMMARY

    DESIGNCONCEPT

    DISADVAN

    TAGES

    CONSIDERATIONS

    STEPSANDTIPS

    EXAMPLES

    PERFORMANCE

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    Assessing Post-Implementation

    Perormance

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    Accurately assessing the impact o modular design is pivotal or justiying the high

    initial implementation costs and maintaining ongoing support or the approach.

    Many organizations simply track a ew cost savings metrics to demonstrate that

    initial objectives have been achieved, but struggle to establish a metrics strategy

    that successully evaluates the broader benets gained rom modular design. To best

    assess the impact o modular design, companies should ollow three basic steps:

    1. Establish alignment on what metrics to track.

    2. Capture perormance on these metrics prior to modular implementation.

    3. Evaluate and report metrics post-implementation.

    1. Aligning on Metrics

    The cross-unctional team leading the modular design initiative should solicit

    eedback rom dierent departments to determine the best metrics to track andthe best method or quantiying these metrics. To assess enterprise-wide benets,

    the team should ask leaders in R&D, Procurement, Manuacturing, Marketing,

    and Sales to choose two metrics they believe will show the biggest impact o

    modular design. (See page 46 or a composite table o the most commonly cited

    metrics.)

    2. Establishing a Pre-Implementation Benchmark

    Once all unctions are aligned on the right metrics to track, the lead team must

    ask individual departments to quantiy these metrics or a certain period o time

    prior to modular implementationusually or a quarterly, semiannual, or annual

    period.

    3. Evaluating Post-Implementation Perormance

    Ater the team implements the modular architecture, they compare the compiled

    pre-implementation to post-implementation perormance scores. The modular

    design team then uses these individual departmental perormance scores to

    supplement the metrics that track the initial goals o modular design. The

    team creates a composite dashboard and communicates the results to senior

    management, as well as cascades the success metrics to the rest o the organization

    to drive urther adoption and buy-in.

    EXECUTIVE

    SUMMARY

    THEMODULAR

    DESIGNCONCEPT

    ADVANT

    AGES

    AND

    APPLICATION

    CONSIDERATIONS

    IM

    PLEMENTATION

    STEPSANDTIPS

    CASE

    EXAMPLES

    ASSESSINGPOST-

    IMPLEMENTATION

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    Timing o Assessment and Setting Expectations

    There is no general consensus on an optimal timeline or capturing perormance

    and reporting the impact o modular design. The timing depends on the extent oredesign, organizational complexity, and average product liecycle. Timelines will

    vary signicantly rom industry to industrya CPG companys timeline will dier

    greatly rom an energy company. But regardless o the industry, modular design

    is a major undertaking or most companies and requires airly long time horizons

    to realize benets. As such, executives need to clearly communicate that early

    assessments will most likely not capture the ull benets o modular design. I the

    team does not manage expectations properly, an unavorable early assessment may

    lead to premature abandonment o modular design. Teams must set clear expectations

    when developing a metrics strategy to ensure reporting is not required too early.

    Realizing the Benets o Modular Design at VBG Limited1

    Company Overview

    The VBG Group develops, manuactures, and markets trailer couplings with coupling equipment.

    VBG is also the distributor o VBG th wheel products on the Scandinavian atermarket.

    Fragmented Operations

    To accommodate a highly variable order ow, VBG maintained high inventory levels to cover order

    peaks and oten employed temporary personnel working overtime. VBG had trouble keeping up with

    their competitors in oering the newest customer-requested product eatures, yet struggled with

    too many unique parts. This led to elevated procurement costs and long lead and set-up times in

    manuacturing and assembly.