Modul 5 - Passengers with reduced mobility (PRM`s)

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Module 5 Passengers with reduced mobility (PRM’s)

Transcript of Modul 5 - Passengers with reduced mobility (PRM`s)

Page 1: Modul 5 - Passengers with reduced mobility (PRM`s)

Module 5Passengers with reduced

mobility (PRM’s)

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• Passengers with reduced mobility• Assistance dogs• Personal care attendant• Special medical items• Booking Oxygen• Pregnancy Regulations

Contents

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Passengers with Reduced Mobility

• Max 4 special assistance passengers per flight.

• Assistance provided free of charge.

• Passengers must pre-book assistance at the time of reservation or can be requested on day of departure subject to availability.

• Mobility and medical equipment is carried free of charge.

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Sample Boarding Card

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Airport Assistance Voucher

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• 4 Assistance dogs permitted for carriage

in the cabin on the following routes:• All Intra EU/EEA flights• All Domestic flights

• Assistance dogs are not accepted on flights to/from Morocco.

• All dogs must be properly documented to travel.

• Assistance should be pre booked via Ryanair.com or by calling the Special Assistance line.

Assistance Dogs

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A personal assistant is required to accompany a disabled person when it is evident that the

person is not self-reliant and this could pose a risk to safety.

The attendant must be an able bodied adult and pay the fare applicable at time of making

reservation.

Personal Care Attendant

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• Carriage of Special Medical Items

• Portable Oxygen Concentrator• Portable Dialysis Machine• CPAP machines etc…

• Passenger needs to contact the Ryanair special assistance line to request Fit to Fly letter and/or Baggage Waiver letter as required.

Special Medical Items

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Baggage waiver/Fit to Fly letter

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• Can only be requested by calling Special assistance line up to 7 days before departure.

• Max 1 reservation per flight.

• €100/£100 per booking – non refundable.

• Medical clearance form signed by doctor and validated by Ryanair required to travel.

Booking Oxygen

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Oxygen – Medical clearance form

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Pregnancy Regulations

Single Birth

0 – 28 weeks

No requirements

28 – 36 weeks

FR Fit to Fly letter/

Doctors Cert

Over 36 weeks

No travel permitted

Multiple Birth

0 – 28 weeks

No requirements

28 – 32 weeks

FR Fit to Fly letter/

Doctors Cert

Over 32 weeks

No travel permitted

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Pregnancy Regulations