Module 2Flight Changes

• Uncheck facility• Name Changes• Flight changes• Emergency returns• Missed departure

Contents

Uncheck facility

• Once checked in tickets cannot be changed.

• However an Uncheck facility is available up to one day before departure via the Call centre only - subject to opening hours.

• Uncheck fee – UWCI - charged per person per sector.

• Name change fee charged per name per booking.

• Same name must be used on all sectors.

• No changes if checked in however can be unchecked via Call centre for a fee.

• Changes can be done via Web and Call centre up to 4 hours before dept or Airport up to 40 minutes before.

• Some exceptions apply – see name change scenarios.

Name changes

• Flight change fee charged per person per sector plus any fare difference – Seasonal and selected route rates apply.

• Time, date and route can be changed.

• No changes if checked in however can be unchecked via Call centre for a fee.

• Changes can be done via Web and Call centre up to 4 hours before dept or Airport up to 40 minutes before.

Flight changes

• Death or sudden life threatening illness of immediate family member.

• Letter of proof – Change flight free of charge for passenger and travelling companion(s)

• No letter of proof – Change flight and charge fare difference only (waive flight change fee). Advise the passenger to send a letter of proof to Ryanair Customer Services department for a full refund of the fare difference paid.

Emergency returns

• Available to passengers who arrive to the ticket desk up to one hour after flight departure.

• Move to next available flight subject to a missed departure fee of €110 per person per sector.

• Passengers who arrive later than one hour after departure will be required to pay for a new ticket.

Missed departure