ModelOps | Operationalising AI Dr Iain Brown · Scale pilot projects to enterprise level Integrate...

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Copyright © SAS Institute Inc. All rights reserved. ModelOps | Operationalising AI Dr Iain Brown | Head of Data Science, SAS UK & I | Adjunct Professor, University of Southampton

Transcript of ModelOps | Operationalising AI Dr Iain Brown · Scale pilot projects to enterprise level Integrate...

Page 1: ModelOps | Operationalising AI Dr Iain Brown · Scale pilot projects to enterprise level Integrate models with rules for best actions to take, at scale Monitor model effectiveness

Copyright © SAS Inst itute Inc. A l l r ights reserved.

ModelOps | Operationalising AI

Dr Iain Brown | Head of Data Science, SAS UK & I

| Adjunct Professor, University of Southampton

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Over 60% of models developed with

the intention of operationalizing them

were never actually

The “Last Mile”: How to Consistently Extract

Value from Data Analytics

“The inability to integrate analytic solutions into workflows

and achieve frontline adoption is the number one inhibitor to

why data and analytics initiatives fail.”

70% of enterprises view advanced analytics as a critical

strategic priority, but only 10% actually believe they're

achieving it.

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AI Project

Ref: “Hidden Technical Debt in Machine Learning Systems”, Google Inc.

1

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CHALLENGES

NAVIGATING THE CHAOS

Complex analytic ecosystem

Too many choices

TIP OF THE ICEBERG

Poor time to value

Specialized resources

TURNING THE SHIP

Resistance to change

Lack of KPIs

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TIME

VALUE OF ANALYTICS

Prepare Data

Explore Build Models

Rewrite toDeploy Model

Deploy ModelManually

PoorInsights

No GovernanceModel Decay

LOST BUSINESS OPPORTUNITY

ANALYTIC’S LAST MILE

Manual Retraining

Manual Model DeploymentLost Opportunities

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TIME

VALUE OF ANALYTICS

Prepare Data

Explore Build Models

Rewrite toDeploy Model

Deploy ModelManually

PoorInsightsBuild better

models faster

More Data, Intelligent Data

Preparation Automated Model

Deployment

Monitor & Manage Models

Automated Decisioning Model Governance

Improved insights

Realized Business

Value

Ongoing Business impact

No GovernanceModel Decay

ANALYTIC’S LAST MILE

Operationalized AnalyticsFaster, Greater Business Value

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Development – Historical Data

ProblemDefinition

TransformAnd Select

TrainModel

EvaluateModel

RetrainModel

MonitorResults

ServeModel

AccumulateData

DataQualityAnalysis

Production – New Live Data

Data Engineer• Data Preparation• Deployment services• Report administration

Data Scientist• Exploratory analysis• Feature engineering• Model development

Business Manager• Manages campaigns• Domain expert• Evaluates processes

and ROI

ModelOpsFrom the Lab to Production

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Data Replication Required for Model Serving

Model Training – Historical Data

TransformAnd Select

ModelFormulate

ModelValidation

ServeModel

MonitorResults

RetrainModel

AccumulateData

DataQualityAnalysis

Model Serving – New Data

Data Scientist

Data Engineer

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…To Infinity and Beyond

Operationalizing AI

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Build once and deploy rapidly

anywhere

ModelGovernance

Central Repository

Centralise and Deploy

Deployment

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Decisioning

Deployment

Automate high volumeinteractions

Manage decisions

Business ruleand analytical

model execution

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Monitor and Improve

Deployment

Monitor Performance

Improve

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REST APIs

Batch

ContainerStreaming,

Edge Devices

RecodingAlignment

with DevOps

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Study: The AI DividendThe views of AI experts from data scientists to the boardroom

12 focus groups

54 participants

Strong optimism around the

potential of AI, though students were

the most fearful about the future.

Healthcare seen as the

model for ‘AI done right’

AI viewed as a powerful source

of competitive advantage by

business leaders.

Obstacles to consumer trust:

- Unconscious bias and inaccuracy

- Lack of data responsibility and privacy

- Little transparency or explainability

- Disregard of ethics by creators and

businesses

https://www.sas.com/en_gb/whitepapers/artificial-intelligence-searching-for-the-ai-dividend.html

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T EAF

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Machine Learning Model(new)

MemberData

Accurate pre-approvals for PLs

Application Data

Transactional

Behaviour

12months PL

applications

+

Validation Oversight Team

(existing)

+

Robust over time?

Robust under

heavy sampling?

Explain the

unexplainable?

=

Multiple approaches

compared (NN’s, RF’s and

SGB)

Stochastic Gradient

Boosting selected

10%

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VALUE OF MODELOPS

Do not miss opportunities

Drive Additional Business Value

Manage Risk and Compliance

Deliver Insightsat Scale

Gain trust and transparency

Scale pilot projects to enterprise level

Integrate models with rules for best actions to take, at scale

Monitor model effectiveness and decay

Centralized governance of analytic assets