Model of Care in a Comprehensive Sleep Program Dara Vega ... … · • Reengineer care processes...
Transcript of Model of Care in a Comprehensive Sleep Program Dara Vega ... … · • Reengineer care processes...
Model of Care in a Comprehensive Sleep Program
Dara Vega, RN, RCP
Project Manager II, Ambulatory program supervisor, Kaiser Permanente Sleep Medicine Department; Fontana, CA
Objectives: • Identify current challenges in sleep medicine and directions for
the future • Discuss methods of utilizing team-based care to improve the ability
to manage sleep disorders • Define the critical role of emerging technologies to enhance the
delivery of sleep medicine care
Sleep LabsMoving Beyond the Basics
Dara T. Vega, RN, CRTT, RPSGTManager Fontana Sleep CenterSCPMG/Kaiser Permanente
Model of Care in a comprehensive Sleep Program
Type of Potential Conflict Details of Potential Conflict
Grant/Research Support
ConsultantSpeakers’ Bureaus
Financial support
Other
2. I wish to disclose the following potential conflicts of interest:
1. I do not have any potential conflicts of interest to disclose, OR
4. This talk presents material that is related to one or more of these potential conflicts, and the following objective references are provided as support for this lecture:
3. The material presented in this lecture has no relationship with any of these potential conflicts, OR
Conflict of Interest DisclosuresSpeaker: Dara Vega
Objectives
During the course of this program you will:
• You will understand the current challenges sleep Technologists and sleep labs are facing.
• Examine how and where to shift areas of focus in treating patients with sleep disordered breathing issues.
• Learn about one model of care practiced at the Kaiser Permanente Fontana Sleep Center
State of Sleep In America
50‐70 million suffer from chronic sleep loss and sleep disorders
80 to 90% of remain unidentified and undiagnosed
Primary Care physicians seldom ask patients about theirsleep
Trends in Sleep Medicine
HEART ATTACK
INCREASED RISK OF EARLY DEATH
Detrimental Health Consequences
STROKEHigh Blood Pressure
Heart Attack
Economic Impact
Increased Public Awareness
AASM Accredited Sleep Labs
Medicare Spending
HSAT Effect
PSG
1. Financial viability of additional growth of attended PSG labs?
2. Alters the expertise required for techs
HSTHST
4X1X
Sleep Lab Closures
•1‐1‐14 Sleepcare Diagnostics Closing: Cincinnati Based Sleep Disorder and CPAP Center
•1‐1‐13 Sleep Health Centers close 39 labs in New England & Arizona
•12/2011 Irving’s Total Sleep shutters testing sites
•1‐14‐2010 UCI to Close Sleep Center
Blue Print for ChangeInstitute of Medicine
“Executive Summary ." Crossing the Quality Chasm: A New Health System for the 21st Century . Washington, DC: The National Academies Press, 2001 .
Supportive payment & regulatory environment
Organizations that facilitatethe work of patient centered teams
High performing patient centered teams
Outcomes:• Safe• Effective• Efficient• Personalized• Timely• Equitable
Care System
Redesign Imperatives: Six Challenges• Reengineer care processes• Effective use of communication technologies• Knowledge & skills management• Development of effective teams• Coordination of care across the patient conditions,
services, sites of care over time
Future of Healthcare
• Outcomes Based Medicine• Team Based Care
Physician
Patient
Physician
PA RNLVN/MA
RCP/ techs
Patient
Office Visit Office Visits
Web encountersText/Email/Phone
Automated mechanisms
Peri‐operative
Clearance of DOT
What is Sleep Medicine?
Insomniapsychiatry
NarcolepsyRLS
Respiratory Failure Pediatrics
Neuro PulmInsomnia
Respiratory Failure
PediatricsNeonates
Non‐PAP Rx
CPAP follow‐upOSASleep labs
In‐Patient
NarcolepsyRLS
OSA
Kaiser Permanente Experience(Fontana Medical Center)
Network of 8+ Sleep Centers in Southern California
• Serving 800,000+ patients
•Monthly volume:•1000 referrals •3500+ encounters•400 new OSA diagnoses•300 new PAP orders per month
Service Growth
Personnel
Patient Volume (per month)
• 3500+ visits• 5000 telephone• 180 inlab PSG (night)• 20 inlab PSG (day)• 440 HST (diagnostic)• 400+ APAP trials
Personnel• 3 Physicians• 2 Dentist• 1 PA• 1 RN• 7 RPSGT (days)• 9 Rcp (days)• 5 RPSGT/RT (nights)• 1 LVN• 4 medical assistant• 3 Managers (day and night)• 6 Clerical staff• Registry Staff
Ambulatory PSG
Attended PSG
CPAP Follow‐up program
Alternative Therapy Program
Peri‐Operative Program
Insomnia Program
CPAP Clinic
DME Closet
Research
Remote Ambulatory Program
Hypo‐ventilation & Complex sleep disordered breathing
Follow‐up Program
Commercial Driver
Pre‐natal OSA
programProvent
OA Therapy
Dental visits
Winx
Sleep Physician
Consultation
Case Manager
Weight loss program
Sleep Center Services
Pediatrics
Inpatient Hypercapnic Respiratory Failure
Program
Reorganize Sleep Labs to Sleep Centers
• Team Based Practice
• Protocol driven care
• Group appointments
• Using technology to improve efficiencies
Traditional Indications for PSG
OSA(90%)
Pediatric (5%)
Miscellaneous (5%)
Reasons for Attended PSG
OSA(20%)
CSA(15%)
Pediatric(18%)
Hypersomnia(MSLT\MWT)
(8%)
Commercial drivers(6%)
PLMD (4%)
Parasomnias (2%)
Other (2%)
HypoventilationHypoxemia
(25%)
PT SETUP• APPLICATION• IMPEDANCE LEVELS
CollectionTitration
• DIAGNOSTIC• MSLT• MWT• CPAP BIPAP
SCORING• ADULT• PEDIATRICS
PSG
Traditional Technologist Skills
New PSG Technologist Skills
PT SETUP• APPLICATION• IMPEDANCE LEVELS
Enhanced Diagnostics
• Clinical Assessment• Capnography• Transcutaneous Monitoring
Complex Therapy Protocols
• VAPS• ASV• Dead Space Therapy•MATRx / Provent
Role of the Sleep PhysicianTeam Leader
• Interpret Sleep Studies
• Direct consultation for complex patients
• Create a clinical care pathways via protocols for patients to be implemented by case managers
• Build staff capacity
• Build projects often in collaboration with other departments
Roles of Case Management Team
Physician Support• HST Setup• APAP setup• Mask fitting• Remote monitoring• Therapy compliance checks• Maintains equipment• Occasionally communicates physician directed messages to patient (minimal clinical assessment)
Physician Extenders• Patient education (class or individual)• Communicates testing results with patient
• Clinical assessment and clinical decision making
• Referring or triaging to specific services
• Consults directly with sleep physicians
• Communicates directly with referring provider or other non‐sleep dept medical staff.
Task Oriented Clinical Judgment
Team Based Care
• Booking Team• Generalist HSAT Team• Alternative Therapy Team• Insomnia/Shift worker Team• Complex Sleep Disorders Team• In‐Lab Team• Dispensing Team
Complex Sleep Disordered patients
PSG
DX OFCOMPLEX SLEEP
DISORDER
RN/RCP CASE
MANAGERMD
CONSULTMD
CONSULT
DIAGNOSTIC WORKUPPFT’sABGECHOCXR
FOLLOW‐UP•Labs•Adherence to therapy•Oximetry study
FOLLOW‐UP•Labs•Adherence to therapy•Oximetry study
Protocol Driven Care
HSAT Protocol & Workflow
POSITIVE
CLASS OR INDIVIDAUL APPOINTMENT
NEGATIVE
APAP TRIAL Insomnia class MD CONSULT
FOLLOW UP PRN
PRELIMINARY RESULTS BY RCP
IN LAB REFERRAL
REPEAT HSAT
APAP TRIAL with O2 probe for ?
HypoventilationCSA
HSAT Protocol & Workflow
• Patient failed HSAT and strongly request in lab
• Patient on home oxygen and did not disclose
• Patient lives >40 miles away
• Flow and • Abdominal and
thoracic belts flat lined during CSA periods
• AutoPAP trial regardless, to check for high residual AHI, about AHI >15 hr
• History of CHF or narcotics predispose to CSA
HYPOVENTILATIONPROTOCOL• Strongly consider if
initial baseline oxygen saturations are persistently below 90%, look at T90.
• Persistently low saturations during OSA periods with poor recovery (usually below 90%)
• Oximetry probe trial unless on oxygen prior to in‐lab.
• Cancel in‐lab if oximetry >90%
HYPOXEMIA ADDITIONAL REASONS
CENTRAL SLEEP APNEA
• Low oxygen saturations noted during the entire sleep study
• History of oxygen supplementation
HSAT to Attended Sleep Studies Referrals
Encounter Efficiency
Insomnia Background
• Cognitive Behavioral Therapy (CBT) is effective in treating individuals with chronic insomnia, typically delivered in multiple sessions and individually (or small groups.)
• Our challenge is to deliver CBT cost‐efficiently given the high prevalence (30%) in the population.
• Edinger et al (Sleep 2007) revealed 1 session CBT protocol to be reasonably comparable in effectiveness to multi‐session CBT.
• Other studies (Espie, Sleep 2007) showed group format (4‐6 persons) also effective.
• Kaiser Permanente (Fontana MC) – 430K members (129K chronic insomnia)1 Session CBT in Large Group Format
INSOMNIA PROGRAM
BY REFERRAL, SELF REFERRAL OR CASE MANAGER AFTER REVIEWS
AMBULATORY STUDY
INDIVIDUAL CONSULTATIONS BY PA
FOR SPANISH SPEAKING OR PEDIATRICS
CBT CLASS 120 MINUTESINSTRUCTED BY THE PHYSICIAN ASSISTANT
FOLLOW UP CALLSBY PA/LVNINDIVIDUAL
APPOINTMENTS
Technology
Wireless Modem
Fox et al, SLEEP, Vol. 35, No. 4, 2012
CPAP Adherence at 3 months
Outcomes
Impact of case management
• Improved adherence to non‐invasive ventilation from 10% to 90%
• Classroom format for insomnia CBT proven to be cost effective (89% subjective improvement; reduced insomnia medication fills; 25% reduction in primary care office visits 1 yr. after program)
• Primary care physician survey: 100% reported closed‐loop sleep program reduced time spent managing sleep disorders; 88% reported case management program improved care over physician (sleep or primary care physician) management.
Challenges
• Recruiting and training staff
• Quality Improvement
• Continuous education
• Integrating new technologies
• Rapid improvement model
• Patient traffic control
Summary
• Shift Sleep labs to Sleep centers
• Own your own: close looped process
• Move from tasks to care management
• Build skills to partner with patients
Future For Sleep Medicine
Acknowledgements
• Dr. Dennis Hwang, Chief of Service KP Fontana Sleep Center
• Dr. David Quam, Medical Director KP Fontana Medical Center
• KP Fontana Sleep Center
• Rosa Woodrum, RRT, Department administrator
• Julie DeWittte RRT, Assistant Manager
• Cindy Gulley, Physician Assistant
• Jeremiah Chang, Research Associate