Mobility for banking

© 2011 SAP AG. All rights reserved. 1Confidential

Mobility for Banking

April, 2011


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Successful banking organizations . . .

Grow market share

provide each customer with unique and differentiating products and services and enable profitable growth

Have better cost-to-income ratio

Making good decisions and managing finance and risk

Understanding and anticipating dynamic customer needs

Streamlining core banking processes

Increase customer satisfaction and profit margin

They do it by…


Mobility accelerates business

• connect to enterprise data• consume information• control your business

Mobility enables you to anytime, anywhere

Marketing

Customer

Operations Sales

Service

Executive

IT

Mobilecommerce

Loan approvals

Bill payment

Time and expenseSocial media

……..


Enable mobile banking and payments on user devices of choice

Access new markets and customer groups

Empower customers with information anywhere, anytime

Harness the power of mobility in banking organizations

Reduced operational costs Increased revenues and profits

Result Result Result

Higher customer satisfaction rates than the competition


Bank operations

Enable mobile banking and payments on user devices of choice

Mobility improves customer service and delivers profitable results

Service

Empower customers with mobile banking information anywhere, anytime

Sales and marketing

Access new markets and customer groups with new products and services

Reduce operational cost by diverting customers from assisted channels to a mobile self-service channel

Let customers transfer money to existing bank or approved non-banking consumers

Enable customers to make bill payments and loan repayments

Let customers quickly check account transactions and payment information and receive individual alerts from any mobile device

Let corporate customers use mobile devices to manage cash position and release wire transfers

Allow customers to buy mobile- based products and services without visiting a bank branch

Provide microfinance-related services to under-banked or un-banked consumers


And your IT department will thank you

Core business processes supported inside and outside the enterprise

Comprehensive mobile platform for businesses and consumers

Connected to SAP and non-SAP software and data sources

Ability to extend mobile apps or build your own on top

Flexible

Safe access at all times for mobile devices

Management and security throughout the entire device lifecycleSecure

Extended and enhanced use of SAP software

Integration with SAP applications

Secure provisioning and management of employee/contractor owned devices

Increase ROI

Why? You’ll mobilize the business AND lower IT costs

Leader in MDM for 9th year in IDC Worldwide Mobile Device Management Enterprise 2010-2014 Forecast 2009 Vendor Shares Report, August 2010.

Afaria v6.0 – Ranked as a leader in the “Forrester Wave: Mobile Device Management Solutions, Q2 2009” report, Forrester Research, Inc., April 2009

Thank You!

Mobility for banking

Business

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