Mobile Website and Digital Marketing for Becker Professional Education

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Becker Professional Education Mobile Website, Digital Marketing

description

An overview of Becker’s digital marketing efforts including mobile sites, paid and organic search, banner campaigns, social media, and most recently behavioral and retargeting.For more than 50 years, Becker Professional Education has been a global leader in exam review and continuing education for accounting, finance and project management professionals. With the shift towards mobile, learn how Becker worked with Duo Consulting to develop a mobile strategy including website integration, content strategy and key performance. Join Yasmeen Schuller and Jaime Smith to learn how they were able to integrate a mobile strategy into the existing platform, along with a review of other digital marketing efforts.

Transcript of Mobile Website and Digital Marketing for Becker Professional Education

Page 1: Mobile Website and Digital Marketing for Becker Professional Education

Becker Professional EducationMobile Website, Digital Marketing

Page 2: Mobile Website and Digital Marketing for Becker Professional Education

Surfing Mobile

• Who is Becker?

• Why we made mobile a

priority

• Mobile Project

• After launch - results

• Mobile considerations &

next steps

• Digital Marketing – Social,

Paid, Behavioral Marketing

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Becker Professional EducationBecker is a global leader in exam preparation and continuing professional education, guiding nearly half a million individuals in the fields of Accounting, Finance, and Project Management.

Becker’s CPA Exam Review.

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Why mobile became a priority

• The number visitors accessing

the CPA website via mobile

devices nearly quadrupled from

2009 to 2010.

• CPA candidates began enrolling

using their mobile devices.

• Becker began selling mobile apps

for the Flashcards product.

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Website needed to be accessible on mobile devices to:Improve user experience for those using mobile devices

Improve page views average per user

Decrease bounce rates (those on mobile devices leaving after 1

click)

Increase web-based sales using mobile devices

Website support of mobile devices reflective of company’s

commitment to mobile

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Mobile Design

• Simple navigation-focused design.

• Larger buttons to ensure accuracy navigating.

• Courses & Products, Schedules are the highest priority based on mobile analytics.

• Design & best practices = Simplify• Simplify creative design• Simplify content

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Mobile Website Development

• Existing CMS in place with thousands of pieces of

content = huge value

Don’t waste it!

• Utilize existing CMS to manage content in a familiar

environment

• Quickly create mobile content pages based on existing

pages

• Create mobile specific content fields that override base

content if populated

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Launch

- Simple subdomain

m.becker.com

m.stalla.com

- Files live in a separate directory structure for

flexibility, but are published from the same CMS

files for easy management

- Global redirects from main site to mobile site

for mobile devices based on incoming user agent

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Challenges with Google Analytics

Google Analytics now recommends using server

side page tracking code for mobile sites

versus the standard Javascript snippet.

eCommerce tracking:

Server side page tracking code + JavaScript

snippet

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Metadata and Search Considerations

becker.comFull Site

m.becker.com

Search results

Website indexed

MobileRedirect

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Results: Comparing April, 2010 to April, 2011 April, 2010

April, 2011

Up 50% Up 10% Down 7%

Mobile revenue increased by 376%

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Mobile Considerations and Next StepsjQuery vs. Flash

Current website incorporates Flash elements on

homepage and informational guides

throughout the website.

Flash doesn’t work on iPhone, iPad

New redesign replaces most of the Flash with

jQuery interactive elements throughout the

site.

Mobile advertising and paid search test to begin

this summer.

Integrate test of QR codes with tracking to

determine usage/user acceptance.

Each new page that rolls out needs a mobile

version.

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Digital MarketingInitiatives and Results

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Social Media

Facebook Facebook EventsTwitterYouTubeLinkedIn

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Questions?