Mobile Trends & IT Strategy-Publish

7/30/2019 Mobile Trends & IT Strategy-Publish

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History of Computing cycles

Current Mobile trends

Need for Mobile Strategy

Mobile IT Strategy Approach

TOP Challenges

Possible Solutions

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Source: Gartner, Morgan Stanley Research estimates

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Mobile Internet

usersin first 10 years

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* Notebook PCs include Netbooks. Source: Gartner, Morgan Stanley Research estimates

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* Based on Research by Netmarketshare

0%

10%

20%

30%

40%

50%

60%70%

80%

90%

100%

November,

2011

December,

2011

January,

2012

February,

2012

March, 2012 April, 2012 May, 2012

iOS Android Java ME Symbian BlackBerry Other

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* Based on Forrester 2012 Research

0

50

100

150

200

250

300

350

400

2010 2012 2014* 2016*

11

66105 126

InMi

llions

Year 2010 2016*

SmartphonesTablets

will be in

use with US consumers by 2016.

willbe in use with US consumers by2016.

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* Based on Gartner Research

of businesses will useapplications on tablets to support a

workforce.By 2013

of organizations will support

corporate applications on personal devices.

of mobile professionals will use at least

two mobile devices to access corporatesystems. GOING UP BY 40% TODAY

By 2014

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Bring Personal

relevant

experience

Collaboration

of Mobility and

Web 2.0

B2Capplications

delivering new

channels

Ready for

Enterprise-

grade apps

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Social friendly

Access specific social apps from mobile devices

Access Enterprise Apps

Pick and choose enterprise apps

Unified CommunicationsNeeds ONE device - Phone, email, chat ,video

conferencing, critical enterprise apps

User experience

Mobile User experience WINS customers

Convert some Travel time to Productivity

Ability to access enterprise apps on the move

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Discovery

Design, Develop &Deploy

Control & Audit

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Secure Executive sponsorship forbusiness alignment, direction,issue escalation

Provide Criteria and reporting

methods for measuringbenefits/ROI.

Gather Mobile user inputs early inthe process

Develop Security Policy

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User Segmentation

Inventory of current applications Understand and categorize mobile users

Expand Mobility

Increase Productivity Customer, Internal

Reduce Costs , Improve ROI

Security

Ensure security of Critical data

Secure enterprise app downloads

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Step1Identify users mobile within organization

Step 2 Mobile users Locations ? What Applications?

Step 3 What critical processes need real time data?

Step 4

Current and future needs of mobile user

segments.

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Work Style

Communication Time spent @ Locations

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Laptops

Mobile/Smartphones

Smart pads

Mobile/Remote workforce

IT

Mobility COE

HR ,Purchasing ,Finance

Corporate legal

Business Unit managers

User responsibilities , Privacy restrictions, State/Federal , Product Standards

Promote a set of desirable best practices and compliance.

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User Segmentation

Inventory of current applications

Understand and categorize mobile users

Expand Mobility



Security



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Categorize applications Productive /Knowledge based

Productive

Based

Knowledge

Based

Intranetcorporate

apps

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Real-time access to critical informationPositive impact on Revenues, Cost ,Efficiency for Customer

Timely Response

Assess future Customer needs.

Customerfacing

Internal Business Process Workflows

Empowering Knowledge to employees

Decision Making Support

Track key transactions within workflows

Internal

Processes

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Design

Target business process NOT Legacy applications

Decide on a Mobile Enterprise Application Platform (MEAP) or MDM

Analyze the integration aspects for your existing environment

Build ONCE and support all major mobile devices

Data Security

Develop

Easy and friendly Mobile User Interface

Implement security policies based on user segments

Enforce security standards across development teams

Build Tool Kits for Policy monitoring and enforcement

Incorporate ways to gather ongoing metrics for new applications

Deploy

Educate employees/contractors on Mobile policy guidelines

Gather data on ROI and security threats

Focus on continuous improvement

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Monitor

Control

Improve

Update

Establish governance process for

the Mobile strategy. Review and update the mobile

strategy with changing trends.

Create an ROI template forproviding mobile solutions.

Gather Key performance Metrics toevaluate success.

Review regularly theprinciples/guidelines of usersegmentation.

Clearly define how costs of

mobility to be distributed.

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Devices

Mobile

MiddlewareIntegration

Framework

Development

Environment

ManagementTools

Focus on Business value ratheradapting to multiple devices.

Write once and deploy to many

Faster and lower cost ofdevelopment

Rich Feature integration Seamless connectivity to

backend sources.

Offline/Online Model

Central Management and

Security

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Do you have more than 3 mobileapplications to support?

Do you have more than 2 Mobile

operating systems for users?

Mobile applications need to

integrate with at least 3

disparate backend data sources?

1

2

3

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Completeness of vision

Abilityto

Execute

Syclo

Antenna

SAP

Leaders

Kony

Sencha

Adobe

Jquery

MobileAppcelerator

Visionaries

Challengers

Niche Players

* Source Gartner 2012

Dojo

Apple

GoogleNetbiscuits

Research in Motion

IBM

Spring

Wireless

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User Segmentation

Inventory of current applications

Understand and categorize mobile users

Expand Mobility



Security



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