Yanick LavoieSoftware Programmer

Mobile Technologies

eMaint MXAlex AllenProduct Specialist

Mike BarokProject Manager

What mobile technology brings to you

Overview of MX and MX Live

MX in detail

MX Live in detail

Review of Key Benefits

Open Question and Answer Session

Overview

Handheld computers◦ Ultra portable, ruggedized

◦ Multiple function devices (GPS, Cell Phone)

◦ Smart Phones

2 Types of Connection◦ Wireless

◦ Intermittent connection (wired and

wireless)

What is Mobile Technology?

Symbol MC70

Provided by Brenda Mikesell

Barcoding, Inc.

No need to run back & forth to the

computer terminal Access to work lists at the work site More consistent and accurate work

orders Better inventory control Quicker physical counts and cycle

counts

Brings X3 to the technician, cutting maintenance technician travel time

By saving a 4 minute round trip and 2 minutes at a terminal on 10 jobs a day…

We save 5 hours per week, per technician With 8 technicians, that saves 40 hours per

week

It’s like an extra technician who works for free!

MX is intermittent – batch transfers MX Live is real-time wireless Both offer advantages in productivity Both utilize bar coding to speed data

entry and reduce data errors Each offers other advantages

Device Type Modes of Connection

◦ MX can be used in two ways, a true full batch system, or an occasionally connected client. We will see the difference between both a little later in the slides.

System Overview◦ Here we will quickly go thru the system’s screen giving you an idea of

what MX is capable of today.

◦ Work Order process◦ Inventory Management◦ Batch Uploads - Reconnecting

Since this is a .NET application, all devices running on Windows Mobile 2003 SE or newer will work just fine.◦ Windows Mobile 2003 SE◦ Windows Mobile 5.0◦ Windows Mobile 6.0

True Batch Mode◦ For remote locations where no wireless connection is available. Typically the

user would load the work orders on the PPC, then go out on the field, the data won’t be synchronized with X3 until he comes back and cradles the PPC.

Occasionally connected◦ Up-to-date data as the technician services the assets. The data is updated

whenever the PPC has access to the internet, whether it’s wirelessly or when the user comes back and cradles the PPC just like in the True Batch mode

Common benefits◦ Single data entry, enter it in MX and X3 will automatically update. You will no

longer need to print each work order, handwrite what’s been accomplished on the printed copy and then reenter the data at an X3 computer later.

◦ Better Data Quality in X3 as the information can be read with a barcode scanner.

Two Modes of Connection

Initial Device Setup How to Data Download What should be done Before Performing

a Work Order What should be done After Performing a

Work Order MX handles Unscheduled Work Inventory Section Data Upload

Operation Walk-through

This is a one time operation, it’s needed to UL & DL the Work orders assigned to the technician using the PPC

A quick note so you know the application is password secured and the same X3 user credentials are used to access the device. We use a mobile version of SQL Server to store data on the device and the database file is password protected ensuring a secure data environment.

Select a Period of Time◦ MX Defaults to the last week

but this is easily adjusted to suit the users needs

Preview how many work orders are available

Download the Work Orders to your device

You are ready to start your work and enter data when each job is completed

Clicking on the Work Orders Menu brings you to this filter screen. The Technician can scan an asset’s barcode and see if this particular asset has Work Orders associated with it. They can also chose to see the entire list without filtering it by Asset ID.

A Bar Coding sheet can be used to enter data. Having at hand a bar coded representation of the data you are bound to key in often is a good way to speed up data entry.

Bar Coding Sheet Tip

A list is then displayed. Selecting an item in the list and selecting it’s details will provide the technician with all the information needed to complete the work.

On this tabbed view, Work order details are presented on the first page, the full description of the work on the second, and user definable fields are listed on the third page.

Before Performing a Work Order – Part III

Once the proposed work is completed, the technician selects the Close button, enters the date and an optional comment, checks the closed box and selects Save to close the work order.

Any time a technician responds to a call or handles unscheduled work, they can add a new work order for it. They add this work by clicking on Add New at the list screen.

A tabbed screen similar to the Work Order Screen is brought up but with editable fields allowing you to report the problem. You can also close the unscheduled work order just as you’d do with regular Work Orders.

Issuing Parts Returning Parts Adjusting Inventory Adding Part The Transactions List

Parts can be issued, returned or have it’s inventory count adjusted through that screen

Charges can be against Work Orders or Assets

Parts can be added through the Add Part interface. Enter a Part number, a quick description, where the part is located, the initial on hand count and hit save.

All the transactions are recorded to the handheld device

You can see information on each transaction, including whether it has been uploaded.

You can also access the detail of the transaction would it need to be edited or just consulted

In an occasionally connected scenario the Data Upload will occur automatically when network availability is detected

In Full Batch Mode Select the appropriate Data upload menu option and your data will be uploaded to X3, saving data entry time and reducing errors.

No need to buy wireless infrastructure◦ Of course if it’s already in place at your location you’ll get the advantages

of the occasionally connected scenario

No danger of signal interference Avoid issues with corporate IT wireless

security policy Continued use of handhelds in power

outages

Benefits of Real Time

ConnectionWork Order ManagementInventory ManagementInspection Configuration

No Waiting to view remote work activities

Constantly updated work and inventory lists

Wi-Fi and Cellular capabilities

Hardware neutral – browser based

Display Work Order

Add Work Order

Show My Work Orders

View Equipment WO History

Issue PartsReturn PartAdjust InventoryView Part RecordAdd Part

Inspection Type PMAbility to Select Asset or CabinetReduction of Next Pm IntervalAuto Creation of Corrective Action

Real-time, Live Connection

No installation software required

Greater hardware flexibility

Mobile Inspections

Quicker, Easier Work Order Entry

Brings X3 to the technician

Real-Time or Batch Mode

Wired or Wireless

Better Data Integrity

Better Inventory Control

Mobile Inspections

Key Benefits of MX

By saving a 4 minute round trip and 2 minutes at a terminal on 10 jobs a day…

12 technicians = 60 hours per week saved If we are paying $20/hour for technicians… $20/hr + 55% fringe = $31/hour cost a savings of $1860 per week, or…

And that doesn’t include any of the gains from accuracy or parts personnel time…

$$$

a savings of $96,720 a year

$96,720 savings per year (per 12 technicians, etc.)

Net Profit = Sales Revenue - Costs

Average Profit Margin around 12.47% (Reuters 5 year S&P 500 average *)

this has the same impact as

$775,621 of additional revenue…

* http://www.investor.reuters.com/learn.aspx?ticker=TLM.N&target=%2fstocks%2ffinancialinfo%2fratios%2fprofitmargin&page=learn

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eMaint staff member