Mobile technologies landscape and

opportunity for CSOs in Cambodia

HEALTH | TECHNOLOGY | SUSTAINABILITY

Channe SuyProduct Owner, InSTEDD iLabSEA

February 7, 2014

About Channe Suy• Almost 10 year of

experience working in technology design and development

• Master degree in Computer Application from Bangalore University, India

• Co-Founded ShareVision, Snadai

• Blogger and tech community fan

• A serious cat loverchanne@instedd.orgTwitter: s_channe

overview

We design and use open source technology tools to help partners enhance collaboration, share knowledge and improve information flow so partners can better deliver critical services in their communities. o

ur

nic

he

projects

Our approach facilitates collective action by local

partners, and is being successfully applied globally.

ArgentinaBangladeshCambodiaChina

HaitiIndonesiaKenyaLaos

MexicoMozambiqueRwandaGhana

ThailandUSAVietnamZimbabwe

Mobile phone penetration in Cambodia

“It is estimated that there are 19 million mobile

phones in Cambodia – 1.3 phones for each of

the country’s 15 million people.

Currently, only more than two million

Cambodians are connected to the internet.”

Source: Southeastern Globe magazine, November 11,

2013

Many existing tools & open source tools

Getting Started – What aspects to consider?

Problem driven, instead of technology driven

1

Getting Started – What aspects to consider?

• Who is your end user? (the one who will use the system)

• How will they use the system?

• What would be the learning curve for them?

• What device do they have?

2

Getting Started – What aspects to consider?

• Who is your end user? (the one who will use the system)

• How will they use the system?

• What would be the learning curve for them?

• What device do they have?

2

Getting Started – What aspects to consider?

Is the system infrastructure scalable?

3

Getting Started – What aspects to consider?

Cost for starting and ongoing

Example: server, hardware, SMS, call, staff, support and maintenance, etc.

4

Getting Started – What aspects to consider?

Contact point when your system is down (local vs international)

Ex: 1hr or 1 week to get it fixed or up and running again.

5

Start with field testing and start small

Validate design assumption

Get end user feedback

Example: MObile Technology for Improved Family planning

phone-based intervention to

support post-abortion

contraception for clients at four Marie Stopes

clinics in Cambodia.

Maries Stopes International

Cambodia - MOTIF

Example: mobile technology in labor rights

Toll-free IVR line that helps factory

workers understand about

their rights, health, and safety through call quiz.

ILO’s Better Factory

Program- Outstanding

Workers

Example: SMS reporting system for malaria cases

Strengthening Malaria

Surveillance in Cambodia.

Reporting malaria cases from the

community

Malaria Consortium –

Malaria Surveillance

and Alert

Example of project applied mobile technologyWeekly

infectious disease

reporting – Health centers

Health center is the grassroots health clinic of MoH. Real time

infectious disease detection and

response is very crucial to connect

from health center.

Example: improve the stock management of malaria treatment drugs

A bi-weekly update on their

stock levels through SMS is a window into the

current stock situations

throughout the health centers.

Inventory Alert Tool for Malaria

Stock – National Center

for Malaria Control & CHAI

Recommendations

• Understand your users/target groups

• Validate the design earlier• Local tech partners• Collaborate with private sectors

Upcoming: InSTEDD Innovation Camp

To register: ilabsea@instedd.org

Innovative tech for women

to celebrate International Women’s Day

February 28, 2014

ilabsoutheastasia.org