Mobile Solutions Drive Fleet Efficiencies, Compliance and Retention
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Transcript of Mobile Solutions Drive Fleet Efficiencies, Compliance and Retention
Mobile Solutions Drive Fleet Efficiencies, Compliance and Retention
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
Table of contents
3 INTRODUCTION
4 FLEET INEFFICIENCIES
8 STREAMLINING COMPLIANCE
10 RETAINING AND ATTRACTING DRIVERS
12 SAFETY AND SECURITY ARE TOP CONCERNS
14 FLEET MANAGEMENT SOLUTIONS FROM SAMSUNG
16 CONCLUSION
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
IntroductionThe transportation industry is notorious for
lagging behind new technologies. But as
it faces a multitude of challenges including
driver shortages, uncertain fuel costs and
strict Department of Transportation (DOT)
requirements, companies are increasingly
turning to the newest mobile solutions to
streamline internal processes and boost
operational efficiency.
These new technologies allow managers
to track driver performance and uncover
inefficiencies in the system or with driver
habits. They’re cutting down on clerical
errors on the road and in the office by
incorporating paperless documentation,
and allowing for real-time compliance and
safety tracking.
Some companies already use dashboard-
mounted software solutions to link drivers
with dispatch and produce reports on
driving hours and vehicle conditions. Using
tablets, fleet managers can instantaneous-
ly update drivers on detours, reroute them
around heavy traffic, and route them to
preferred fuel vendors.
This eBook looks at how comprehen-
sive mobile solutions can transform the
way transportation moves—and help
companies retain drivers in a time of
severe shortages.
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
4
Fleet Inefficiencies
CHAPTER 1
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
5
E ach year, 9.2 billion tons of freight
moves within the United States,
thanks to nearly three million
heavy-duty trucks, three million truck
drivers and 37 billion gallons of diesel fuel.1
A typical line-haul fleet spends 20% to
30% of its time idling over the course of
year, and in some fleets, trucks spend
up to 40% of the time with the engine
running but not moving.2 Bad directions
and traffic congestion mean more wasted
fuel and time. Pedal-to-the-metal starts
hike fuel costs too, with the difference in
fuel usage between a good driver and a
bad driver 20% or more.3
Then there’s the cost of dealing with
logbooks. Truck drivers spend an average
of 110 hours per year completing paper
logbooks. Management spends 51 million
hours reviewing and storing hard copy
log records, and the fleet’s back office
spends an average of three minutes per
logbook, per day reviewing for accuracy
and completeness. Total annual cost of
paperwork compliance: More than $63.3
million per year.4
Considering those numbers, the im-
portance of digitally gauging the fleet’s
performance and streamlining operations
becomes clear. Even a small efficiency
gain can pay off big over the long haul.
EVERY YEAR IN THE U.S.
& WE CAN BE MORE EFFICIENT ABOUT IT
by
consuming
9.2B tons
of freight is moved
3Mheavy-duty trucks
37B gallons
of diesel fuel
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
6
Telematics is changing the landscape
That’s where telematics—the use of
wireless devices and “black box” tech-
nologies to transmit data and commu-
nications in real time back to the fleet
operator—comes in. Targeted navigation
increases efficiency and safety for drivers
and cargo by providing real-time updates
to approved routes, allowing drivers to
bypass road closures and traffic conges-
tion, while geofence capabilities can direct
vehicles to the correct entry gate and
loading dock.
For fleet managers, telematics offers a
single solution to reduce operational costs.
By linking to truck cabs and fleet logistics,
it streamlines communications and gives
real-time reports of progress and com-
pliance with regulations. Managers can
track hours of service—and monitor safety
habits behind the wheel.
For maintenance, vehicle sensors can
alert drivers to engine problems and
other diagnostic issues, while informing
routing centers when the vehicle is out of
service and repair centers with proactive
schedule alerts. By capturing vehicle
diagnostics, the maintenance staff can
optimize performance and assess the
useful life of the vehicle.
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
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FOR DRIVERS:• Increase efficiency
• Increase safety
• Increase job satisfaction
FOR FLEET MANAGERS:• Reduce operating costs
• Track hours of service
• Monitor safety habits
FOR MAINTENANCE:• Optimize vehicle performance
• Schedule alerts for repair centers
THE BENEFITS OF TELEMATICS
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
8
Streamlining Compliance
CHAPTER 2
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
9
Drivers not only have to consider
road conditions, fuel levels and
delivery deadlines; they also must
adhere to DOT requirements and reg-
ulations from the Federal Motor Carrier
Safety Administration (FMCSA).
Newer electronic alternatives are making
compliance easier than ever while also
cutting down on errors. For example,
paper logbooks can be unintentionally in-
complete and overly reliant on the driver’s
memory. Mobile fleet technologies, like
tablets, allow drivers to easily and immedi-
ately input data into one simple form that
contains all the necessary information.
Roadcheck complianceThese technologies work for Roadcheck
compliance, as well. In fact, Comply365’s
mobile platform, installed on Samsung
Galaxy tablets, prevents the kind of mistakes
that resulted in almost 19% of inspected
trucks being taken out of service in 2014.
More than 46% of out-of-service violations
related to hours-of-service tracking, and
another 21% related to a lack of shipping
papers for hazardous materials.5 These
types of paperwork snafus can be cleaned
up using new mobile technologies.
Electronic logging devicesThe future is coming. By December 16,
2017, companies will be required to use
electronic logging devices (ELDs) in truck
cabs. Mobile tablets and smartphones are
more flexible than systems hardwired into
the cab, because drivers can use them for
inspections, updates and communication
wherever they are.
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
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Retaining and Attracting Drivers
CHAPTER 3
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
11
T he American Trucking Association
anticipated a shortage of 48,000
drivers by the end of 2015. Fleet
companies must find a way to retain the
drivers they have, but over the past few
years, the for-hire truckload driver turnover
rate has been over 90%.1
Investing in innovative technologies can
attract new talent. Mobile technology can
increase connectivity for these remote
employees, who often feel disconnect-
ed, by allowing them to virtually attend
company meetings and town halls while
also improving daily communication.
Companies can make driving more inter-
esting by using telematics data to set up
inter-company gamification based on driving
efficiencies, or set up reward systems for
the drivers who bring in the most efficiencies.
In confronting driver shortages and
turnover, companies can’t neglect the
more personal benefits mobile devices
provide to drivers. Samsung’s KNOX™
security platform allows drivers to use
the mobile device for personal use, while
protecting business applications in a secure
container. With this unique platform from
Samsung, company-issued tablets can be
used for entertainment and communication
during driver downtime without compromis-
ing the security of business applications.
Operator preferencesIn a 2014 National Retail Systems Inc. poll
of thousands of truck drivers, respond-
ents ranked new equipment in the top five
reasons they were attracted to their jobs.6
Rugged mobile devices are favorites for
truckers and trucking companies because
they’re easy to use and can handle web-
and app-based content.
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
12
Safety and Security Are Top Concerns
CHAPTER 4
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
13
I t’s important that mobile devices serve
multiple functions. For instance, the
advanced security and management
features of Samsung KNOX make it the
ideal Android platform for deployment
in the transportation industry. Samsung
KNOX offers a seamless and intuitive
dual-persona platform for situations
when a single Samsung device is used
for both work and play. Samsung KNOX
Workspace, with its secure container-
ization feature, provides users—and
managers—reassurance that their
personal applications and data are safe
and separate from their work data.
Because these mobile devices aren’t in
hand while the operator is driving, they
aren’t a distraction, which increases driver
safety. And if lost or stolen, Samsung
mobile devices can be remotely wiped—a
critical feature for on-the-go employees.
KNOX SECURITY
Keeps data secure
Locks mobile device while vehicle is in motion
Allows remote wiping of lost devices
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
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Fleet Management Solutions from Samsung
CHAPTER 5
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
15
On the road, just any mobile device won’t do the job. In a 2012 study conducted
among logistics and warehouse managers, durability and uptime were the top
characteristics considered when evaluating commercial mobile devices.7 Fleets
need devices that provide robust performance in demanding environments.
Samsung has a number of solutions well suited for fleet needs.
Samsung Galaxy TabletsThese sleek, stylish and powerful mobile devices feature powerful Super AMOLED® displays, ultra-fast processing, a full ecosystem of enterprise apps and built-in security.
Samsung KNOX technologyThis defense-grade mobile security platform is built into Galaxy devices to provide security at the hardware, OS and application levels.
PeopleNet partnershipTogether, PeopleNet and Samsung offer an off-the-shelf mobility solution that allows fleets to deploy proprietary company apps, approved third-party programs and PeopleNet software on the same Samsung device.
IntelliSkin™ vehicle mounts from RAM® MountsMolded, ruggedized docking contacts are designed for repetitive docking and undocking common in fleet applications. IntelliSkin offers a GDS connection to any GDS dock for port replication and charging and is tailored for Galaxy smartphones.
Samsung Galaxy S SmartphonesThese enterprise-ready, powerful smartphones with Samsung KNOX security will mobilize your workforce in the field and beyond. The Galaxy S7 and S7 Edge have built-in fast and wireless charging and IP68 water and dust resistance.
Samsung Galaxy Note SmartphonesProductive wherever, whenever, these smartphones boast a 5.7-inch display for easy multi-window viewing, an S Pen for simple navigation, and seamless integration with your ecosystem.
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
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LEARN MORE
ConclusionIt’s a brave new world in fleet management.
The old paper method is inefficient and poten-
tially damaging to fleet companies because of
small documentation errors that can result in
fines and vehicles being taken off the road.
But Samsung has the products and all-around
solutions to help drivers stay safe and in com-
pliance while increasing their job satisfaction;
to streamline and simplify management; and to
improve processes for maintenance. They’re
solutions that are transforming the way trans-
portation moves.
MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION
17
About SamsungAs a global leader in enterprise mobility and information technology, Samsung provides a
diverse portfolio of enterprise technologies including smartphones, wearables, tablets, digital
displays, hospitality TVs, zero clients and printers.
We put the business customer at the core of everything we do by delivering comprehensive
products, solutions and services across diverse industries including transportation, retail,
healthcare, hospitality, education and government.
Learn more about Samsung transportation solutions.
Sources1 “Reports, Trends & Statistics,” American Trucking Associations, October 2015. http://www.trucking.org/ATA%20Docs/News%20and%20Information/Reports%20Trends%20and%20Statistics/10%20 6%2015%20ATAs%20Driver%20Shortage%20Report%202015.pdf2 “7 Ways to Cut Idling Costs,” Truckinginfo, June 2013.
http://www.truckinginfo.com/article/story/2013/07/7-ways-to-cut-idling-costs.aspx 3 “Protect Your Truck, Trucker & Bottom Line,” Levant Power. http://levantpower.com/trucking/4 “Safety: The Trucking Industry’s New Frontier,” PeopleNet, 2009. https://www.peoplenetonline.com/wp-content/uploads/2014/09/Safety_BP.pdf 5 “CVSA Roadcheck 2014: Facts-at-a-Glance,” Commercial Vehicle Safety Alliance, March 2015. http://www.cvsa.org/programs/documents/op_airbrake/2014/Roadcheck-2014-Results-Summary-FINAL.pdf 6 “NRS Survey Finds Solutions to Truck Driver Job Shortage,” National Retail Systems. https://www.nationalretailsystems.com/2014/08/27/nrs-survey-finds-solutions-truck-driver-job-shortage/7 “Are Smartphones and Tablets Suitable for Use in Warehouse and Distribution Center Operations?,” a study conducted by Peerless Research Group on behalf of Logistics Management, October 2012. https://www.nationalretailsystems.com/2014/08/27/nrs-survey-finds-solutions-truck-driver-job-shortage/
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