Mobile Internet Moscow

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Mobile Internet Usage Moscow, Russia – Spring 2011 A survey by Mobiety in partnership with Data Insight and EastWest Digital News

description

Key findings: 52% of respondents use mobile Internet several times per day or “almost all the time”, 27% once or twice per day 29% started using mobile Internet less than 1 year ago Mobile Internet is used mostly for information (50%) and communication (45%) purposes. 66% of respondents visit mobile or non mobile sites, 37% check emails, 33% use instant messaging, 33% use other mobile apps, 25% download music, games or videos. Methodology: This mobile web survey was initiated with SMS invitations. SMS invitations were sent to subscribers immediately after they topped up their mobile account via QIWI offline payment terminals. With a response rate reaching 0.84%, 312 forms were submitted from 14 to 16 April 2011 in Moscow. As a reward, 10 rub. ($0.35) were added to the participants’ account.

Transcript of Mobile Internet Moscow

Page 1: Mobile Internet Moscow

Mobile  Internet  Usage  

Moscow,  Russia  –  Spring  2011  

A  survey  by  Mobiety  in  partnership  with  Data  Insight    and  East-­‐West  Digital  News  

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This  mobile  web  survey  was  ini>ated  with  SMS  invita>ons.  SMS  invita>ons  were  sent  to  subscribers  immediately  aBer  they  topped  up  their  mobile  account  via  QIWI  offline  payment  terminals*.    

Invita>ons  contained  a  link  to  the  online  survey  form  and  to  informa>on  about  the  reward  for  par>cipa>on.  

*  Prepaid  service  dominate  in  Russia  with  offline  payment  terminals  as  a  popular  payment  means.  With  these  machines,  one  can  pay  such  things  as  mobile  phone  and  u>lity  bills,  taxes,  and  fines  as  well  as  pay  for  purchases  made  at  e-­‐commerce  sites.  QIWI  is  the  largest  operator  with  144,000  terminals  virtually  ubiquitous  in  Russia.  

Methodology  

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Response  rate:    (submiVed  forms/invita>ons  sent)  

Number  of  ques>ons:  

Average  >me  to  complete  the  form:  

Percentage  that  used  mobile  to  complete  the  form:  

312  forms  were  submiVed  from  14  to  16  April  2011  in  

Moscow.    As  a  reward,  10  rub.  ($0.35)  were  added  to  

the  par>cipants’  account.  

Survey  details  

0.84  %  

58  %  

6  minutes  

17  

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Gender  

Males  

Females  

What  is  your  gender?  

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Age  How  old  are  you?  

81%  of  respondents  were  aged  18  -­‐  34.  

Under  17  

18-­‐24  

25-­‐34  

35-­‐44  

45+  

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Devices  used  Devices  used  to  submit  the  quesRonnaire.  

58%  used  a  mobile  phone.  Page  6  /  19  

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Usage  frequency  

Daily  usage  among:  •     smartphone  owners  –  85%  •     feature  phone  owners  –  66%  

How  oSen  do  you  use  mobile  Internet?  

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Few  experienced  users  

29%  started  using  mobile  Internet  less  than  1  year  ago.  

When  did  you  start  using  mobile  Internet?  

<  1  year          1-­‐2  years        2-­‐3  years      3-­‐5  years      >  5  years            Don’t          ago                          ago                            ago                          ago                              ago          remember  

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Triggers  &  drivers  

*Other:  •     Was  in  need  of  naviga>on  and  search  (6%)  •     Installed  an  app  that  required  connec>on  (5%)    •     Learned  of  it  from  ads  and  decided  to  try  it  (5%)  

Why  did  you  start  using  mobile  Internet?  

I  got  new  phone  with  easy  Internet  connec>on  

I  had  no  other  Internet  connec>on  

It  just  happened  

I  needed  to  stay  connected  constantly  

Friend  advice  

Other  reason*  

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Triggers  &  drivers  

On  average,  2.3  ac>vi>es  per  user.  

For  what  acRviRes  do  you  use  mobile  Internet?  

Visi>n

g  mob

ile  

sites  

Visi>n

g  no

n  mob

ile  site

s  

Checking  e-­‐m

ails  

Dow

nloading  

music,  video,  

images,  gam

es…  

Instant  m

essaging  

Surfing  

Using  other  

mob

ile  app

s  

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Triggers  &  drivers  For  what  purpose  do  you  primarily  use  mobile  Internet?  

Find  informa>on  on  the  go  

Communicate  with  friends  

Pass  the  >me  

Naviga>on,  traffic  

Get  news  

Check  emails  

Check  updates  in  social  networks  

Other  purpose  

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Ubiquitous  usage?  

On  average,  mobile  Internet  is  used  in  3.8  places.  

Number  of  places/points  of  usage  

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Ubiquitous  usage?  Where  or  when  do  you  use  mobile  Internet?  

At  the  office  

At  home    

Outdoors  

In  public  transport  

In  cafés,  restaurants  

In  a  car  

On  vaca>on  

In  the  countryside  

While  shopping  

At  school  or  university  

On  business  mee>ngs  

On  business  trips    

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Primary  place  of  use  

When  one  uses  mobile  Internet  at  school/university,  

school/university  tends  to  be  the  primary  place  (66%)  of  

use.  

At  school  or  university  

At  home    

At  the  office  

Outdoors  

In  a  car  

In  public  transport  

In  cafés,  restaurants  

In  the  countryside  

Other  

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Paying  for  data  

Among  daily  users:  •     97%  have  subscrip>on  •     81%  pay  per  Mb  •     64%  gave  others  answers  

What  payment  opRon  do  you  use  to  pay  for  data?  

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Another  mobile  Internet  

•  48%  use  WiFi  for  their  mobile  phones  (75%  among  

WiFi-­‐enabled  phone  owners)  

•  20%  at  home  

•  14%  at  the  office  •  36%  in  cafés  (with  free  hot  spots)  •  only  2%  pay  for  access  

•  63%  use  other  gadgets  with  wireless  Internet  connec>on:  notebook  (53%),  netbook  (15%),            tablet  (8%),  other  (5%).  

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Data  Insight  is  a  leading  Russian  Internet  research  agency.  

Exper>se:    

•     E-­‐commerce  market  reports      

•     E-­‐commerce  news    •     E-­‐commerce  adver>sing  

•     Startups  and  investment  funds:  the  card  market    

•     Online  polls      

Your  contact:  

Fedor  Virin  and  Boris  Ovchinnikov,  founders  

[email protected]  +7  495  7254946  

About  Data  Insight  

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Mobiety  uses  innova>ve  approaches  for  mobile  Internet  

polls  and  surveys.  

Mobiety’s  clients  can:  

•     Design  ques>onnaires  with  a  user-­‐friendly  online  tool  •     Reach  poten>al  respondents  via  SMS  

•     Top  up  respondents’  accounts  immediately  

•     Publish  results  and  export  data  easily  

Your  contact:      Mikhail  Zarin,  founder    [email protected]      +7  964  528  77  45  

About  Mobiety  

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This presentation was prepared in association with East-West Digital News, the first comprehensive English-language online resource dedicated to Russian IT industries.

Site contents: Daily news – Expert analysis – Market data – In-depth studies – Industry events... and a variety of professional business tools designed to improve business communication between Russian and international market participants at all levels.

www.ewdn.com