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Mobile Health Services-a breakthrough model for serving rural populations
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Transcript of Mobile Health Services-a breakthrough model for serving rural populations
Piramal SwasthyaThe evolution of a breakthrough approach to solve the
rural healthcare delivery problem in India
Piramal eSwasthya is a break-through attempt
first made at Rajasthan, aimed at
democratizing healthcare in India that has now
spread across 7 states.
Using innovative and cost effective technology,
Piramal Swasthya is aimed especially at the
vulnerable sections and seeks to bridge the
access and delivery gap in healthcare.
104 Health informationHelpline
Mobile Healthservices
Telemedicine services
eSwasthya
• Healthcare to
vulnerable groups in
difficult to reach remote
areas
• Access to specialist
care
• Drug prescription
• Local literate women (Pirama Swasthya Sahayikas - PSS) trained and given medical kit and mobile phone
• Screening and diagnostic data shared with central call centre
• Prescription validated by a doctor shared
Piramal Swasthya - augmenting and supplementing public healthcare system to
address availability, accessibility and affordability issues
• 24 x 7 x 365 healthcare informationaccess
• Patient tracking system
• Credible advice on acute minor conditions
• Healthcare predictive analytics
• Screening and diagnosis of chronic conditions
• Promotive care
• Drug dispensation
• Patient tracking
3
The beginning- training primary health care workers
A local literate women from village is short-listed and trained for 21 days to work as Piramal Swasthya
Sahayika (PSS). PSS is trained to collect simple diagnostic information like temperature, blood pressure
etc.
In addition, she learns about preventive medicine, first-aid and customer service. PSS is given a medical kit
and marketing material.
Proudly wearing the colours of health and training to be a
primary health care worker
The initial model of e-swasthya changed and improved over time.
Assam Health Helpline Call Center
104 Call Centers offering healthcare services
Piramal Swasthya - using telecom to bring health information to remote areas
Mobile Health Services in Assam
Village outreach in Telangana
Mobile Health Services in Andhra Pradesh
Mobile Health Services in Rajasthan
Mother & Child health monitoring in remote villages affected by security issues
(terrorist and/or others) or where there are no doctors.
Piramal Swasthya has served 43.7 million beneficiaries till today.
Female beneficiaries including female children
(January 2014 to February 2015)
S.No. Service Area
Total
Number of Female
beneficiaries
0 to 14 years
(Female)
1 Health Helpline – Call Centers 10,60,596 3,17,056
2. Mobile Health Services 5,81,517 5,886
3. Tele Medicine Centers 7,825 1,278
Total female beneficiaries 1 year 16,49,938 3,24,220