Mobile e a jornada do Consumidor

21
What’s App: 5 Tips for a Successful App Experience

Transcript of Mobile e a jornada do Consumidor

Page 1: Mobile e a jornada do Consumidor

What’s App: 5 Tips for a Successful App Experience

Page 2: Mobile e a jornada do Consumidor
Page 3: Mobile e a jornada do Consumidor

3

It all starts with acquiring customers... not users!

Page 4: Mobile e a jornada do Consumidor

The Global Smartphone Usage is Growing

Smartphone-user in

2016

1,5 Million Apps in Apples

App Store

7,7 Billion Mobile

Devices

7,1 Billion People on the Earth

1,6 Million Apps in Googles

Play Store

Increase of App usage since 2014

2 Bl

70%

Page 5: Mobile e a jornada do Consumidor

Smartphone-Penetration Globally

34,6% 42,8%

52,8%

2013 2014 2015

Page 6: Mobile e a jornada do Consumidor

Smartphone-Penetration Brazil

53% 76%

90%

2013 2014 2015

Page 7: Mobile e a jornada do Consumidor

Share of used OS

15,08%

2,2%

81,02%

0,8% APPLE

WINDOWS MOBILE

ANDROID

Others

Page 8: Mobile e a jornada do Consumidor

How many Brazilians are daily online on their

Mobile devices?

?

? How much % of the total Internet Traffic

is coming from Mobile devices?

Page 9: Mobile e a jornada do Consumidor

How many Brazilians are daily online on their

Mobile devices?

47%

79% How much % of the total Internet Traffic

is coming from Mobile devices?

Page 10: Mobile e a jornada do Consumidor

?

How Much Time are you Spending per Month on Your Mobile Device?

Page 11: Mobile e a jornada do Consumidor

>100h

How Much Time are you Spending per Month on Your Mobile Device?

Page 12: Mobile e a jornada do Consumidor

>100h

“Two in five would rather give up electricity and water than their device”

eMarketer

Page 13: Mobile e a jornada do Consumidor

5 Tips for a Successful App Experience

Page 14: Mobile e a jornada do Consumidor

#1 Set Achievable Marketing Goals

•  Amount of Installs •  Ratings •  Ranking •  Cost-per-Install • Winning new Customers •  Conversion Rate

Page 15: Mobile e a jornada do Consumidor

#2 Focus on App-Store-Optimization

More than

50% of all User

discover Apps via App-Store-Search

Page 16: Mobile e a jornada do Consumidor

#3 Reach your App-Store Position!

•  # Installs • Quality of Ratings •  Right Category

Page 17: Mobile e a jornada do Consumidor

80% of Mobile App Advertising Budgets are being invested for User Acquisition...

Page 18: Mobile e a jornada do Consumidor

Active Installs

Re-Engage Re-Activate

Web2App

Install- Campaigns

Post-Install- Campaigns

#4 Use Specialized Campaigns!

Page 19: Mobile e a jornada do Consumidor

0%

10%

20%

30%

40%

50%

60%

Mes

sagi

ng

Gam

es

Soc

ial

Pho

oto/

Vide

o

Mus

ic

E-C

omm

erce

Edu

catio

n

Med

ia

Don’t Forget to Save For Retention!

Page 20: Mobile e a jornada do Consumidor

Centralized media buying Optimization Full service for Apps

#5 The Right Tech-Partner For your Mobile-Strategy

Page 21: Mobile e a jornada do Consumidor

Muito Obrigado! Mitch Gavril Global Advisory Manager