Mobile Applications Survey Executive SuMMary

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    F e b r u a r y / M a r c h 2 0 0 9

    Pc b: I Cpi Wih:

    Mobile applications survey

    executive suMMary

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    When faced with life-saving decisions or navigating the multitude of challenges of daily

    operations, is your jurisdictions public safety personnel and rst responders equipped to

    communicate and share mission-critical data effectively? This is the question Emergency

    Managementset out to answer when we surveyed emergency management and public

    safety professionals on their current technology and intelligence capabilities.

    Mobile applications are having a profound impact from facilitating interoperable com-

    munications to better situational awareness for incident management and rst response.Bottom line is that the continuing advancement and effective use of technology creates a

    safer environment and overall better public service.

    Whether its the instant querying of a criminal background on scene, EMS crews transmit-

    ting patient vitals to prepare a hospital, or real-time location mapping of an ofcer in need,

    mobile applications are a lifeline when success or failure offers only seconds to respond.

    In February 009, Emergency Managementposed a series of questions to its readership

    to get a baseline understanding of at what level their jurisdictions have deployed mobile

    applications to give their command staff, rst responders and other key stakeholders

    immediate communication resources and real-time access to vital data.

    Nearly 350 responses were captured from across the country. The aggregate is presented

    in this summary.

    IntroduCtIon

    This Web-based survey was completed by a random sampling of police and re chiefs,

    rst responder management, emergency medical service workers and other IT professionals

    across the state, local and federal sectors. The targeted population was given approximately

    two weeks to respond, and received email communications directing them to the onlinequestionnaire.

    All aspects of this survey including questionnaire development, deployment and report

    preparation have been executed by Emergency Management.

    Survey PartICIPatIon

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    3

    1. Hs jisici/gc pl bil pplicis bl ss ccss issi-ciicl ?

    2. Wh ps f bil pplicis h b pl b jisici/gc?

    (Pls chck ll h ppl.)

    exeCutIve Summary

    ys

    76.1%

    n

    23.9%

    3

    a sigic 76% f hs sif h hi jisici/gclgs bil pplicis f icccss issi-ciicl .

    76%

    nl h-fhs, 74% fsps, si h h pi pf bil pplici pl is i pblic sf i.

    3/4

    74.2% Pblic Sf (Plic, Fi, emS)

    55.5% egc opis

    35% Ggphic Ifi Sss

    19.9% vi Sillc Fs

    17.2% Ispcis (Bilig, Hlh, mic, eil)

    7.1% Hlh H Sic Cswk

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    3. Wh ps f ics s b jisici/gcs pls ccss bil pplicis?(Pls chck ll h ppl.)

    4. C sps i jisici/gc ccss Hz f picl lci bil ics

    wih hig g hgh ispchs?

    Lpps, 89%, is h pi iclg b sp jisici/gcis ccss bil pplicis.

    89%

    f hs s cc h ic ccss hz wih hig ccispchs is ilbl i hi jisici/gc. Hw, h 39% hccss his p f sc.

    40%

    88.7% Lpps

    58% Sphs/BlckB ics

    50.8% L mbil ris

    ys

    39.5%

    d' Kw

    21.3%

    n

    39.2%

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    5

    5. C sps' phsicl lci ig ici b ck sigl sc i egc opis C ispch c?

    6. C emS psl si pi icl hspils sig bil pplicis ics?

    a sigic 63% c cksp phsicl lcis siglsc ig ici f l-isc g.

    63%

    f hs s if h emS ps

    c cic i l-i i bilchlgis si pi hspil pls.

    31%

    n

    63%

    d' Kw

    12.5%

    ys

    24.5%

    n

    34%

    d' Kw

    35.6%

    ys

    30.5%

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    Government Technologys Emergency Management is published by e.Republic, Inc.100 Blue Ravine Road, Folsom, CA 95630 Phone: 800.940.6039 Fax: 916.932.1470 www.emergencymgmt.com

    This survey has been conducted in partnership with:

    ABOUT SPRINT NEXTEL

    Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to con-

    sumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative

    technologies, including two wireless networks serving nearly 53 million customers at the end of the rst quarter 008; industry-leading

    mobile data services; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone.

    F ifi, isi www.spi.c.