Minnesota CRS Chapter News

November 2014

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Message from President Tom Slupske………..……..…………………….……...............3 MN CRS Chapter Board of Directors.………………………………..………………..…...….6 MN CRS Chapter Members 2014………….…………………….…..……………..………........7 MN CRS Chapter- Steve Stewart, CRS……………………………………………………..…...13 MN CRS Chapter-Ascension Place Photo……………….…………………………….….….14 Ascension Place…………..……………………………………………………………..……….….…...15 MN CRS Chapter-NAR/CRS Conference Photo…………………………..….….…...….16 Bonfe Home Warranty Photo….………………………………..….………….………….…...…17 CRS: PREGAME PLAN 2015…………………………………………..………………....….….……18 Win-Win Negotiations Techniques…………..……………………………........…...…..….19 MN CRS Chapter Members Survey Question…………………………….........…….…20 . MNAR Education Courses & Events……………………………………………....…….….….21 Liberty Title-Blaine Grand Opening………………………………………………….……..…22 Wells Fargo Home Mortgage………………………………………………………..……..…...….23 Bonfe Home Warranty………………………………………………………………..……….….……25 Sky Definition……………………………..……………………………….……………..………..…....26 Support Our Sponsors…………………………..………………………………...…….………..….27

MN CRS Chapter Newsletter – Table of Contents:

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President’s Message:

What is your pocket speech? Yes, I have a pocket speech. Wait, what is a pocket speech? Toastmaster’s International members are instructed to have a pocket speech ready at all times. A pocket speech is simply a speech you are prepared to give with only a moment’s notice. When you are called on to make a speech in five minutes, there are two things you can do: You can tell the person you can’t do it. Or you can take the job and do your best. After all, REALTORS® need to think on our feet and we should be well-knowledge about the subject. All REALTORS® should have a pocket speech. What should you say? When would you use? Suppose you’re in the grocery store and waiting in line to check-out, behind you overhear a couple discussing if they should place their house on their market. Are you prepared to turn-around, introduce yourself and give reasons why they should give you the opportunity? That is a pocket speech. Scenario #2 but this time a couple is discussing purchasing their first home. Again are you prepared with reasons why they should give you the opportunity to work with you?

Remember, a pocket speech needs to be appealing. You may have only one opportunity to get that appointment so make an impact. Make it sharp and positive.

President’s Message (cont.)

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Just as REALTORS® need to be prepared with a “why use you” pocket speech, CRS members need to be prepared for opportunities when anyone inquires why should I join CRS? Will a CRS designation increase my business? How? Some tips to remember: Prepare. Preparation can help or hinder your delivery. While too much preparation can lead to a speech that will overwhelm the audience, too little preparation can leave a speaker overwhelmed. As with everything in life, the key to speech preparation is moderation. There are two parts to this tip: practice and practice. Write out your talking points to feel ready. You want to craft your speech so there is a clear beginning, middle and end. Limit the “I’m best’ or I’ll work harder for you …”. Even if you are the best nobody will believe you. Make sure your speech is interlaced by a cohesive message or story. When rehearsing your speech, practice it just enough so there will be some spontaneity in your final delivery. Although everyone has a different answer for the magic number of practice hours it takes to deliver a perfect speech, you should practice until you can pick yourself up after stumbling during your speech; yet do not practice so much that you can recite every single word in your speech verbatim. Practice until “It is like a door opens and all the words just fly out of our brain.”

President’s Message (cont.)

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Relax. I know you hear this all the time: Just relax, have fun and you will do fine. There is real science behind this statement. There is a primal part that activates a fight-or-flight tendency. When we are stressed out, that tendency kicks into overdrive. The rational part of your brain must engage your knowledge as best it can when you are in this overdrive state. Therefore, try to remain as calm as possible so the rational part of your brain can kick into action and enable your presentation to go as planned. If you are able to relax, you may even enjoy being in the moment. December is my last month as President of MN-CRS. The December MN-CRS Board of Directors meeting I hand-off responsibilities and challenges to Eric Kodner and his team. Eric was Wisconsin chapter president and will be an excellent president for Minnesota. 2015 will be a challenging transition year for Eric and his team with the proposed reforms of CRS. I know you’ll provide support and patience. Thank you for the opportunity to serve you as your president during 2014. Thomas Slupske MN CRS Chapter President 2014

Minnesota CRS Chapter Board of Directors 2014

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President: Thomas Slupske President Elect: Eric Kodner Secretary: Sandy Maxwell Treasurer: Dar Vosburg Past President: Dan Boman Director: Cindy Bramwell Director: Betty Cole Director: James Geisinger Director: Jason Gorman Director: Dennis Libby Director: Shannon Lindstrom Director: Fred Schramm Director: Stephen Stewart Director: Gary Williams District Representative: Ron Hanger District Representative: Scott Norton District Representative: Melanie Schmidt District Representative: Dinah Sundberg Regional Vice President: Michele Epps MNAR Chief Executive Officer: Christopher Galler MNAR Support Staff: Peg Anderson

Please feel free to contact us with questions and/or ideas for

improvement or if you would like to become a MN CRS Board of Directors member

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MN CRS Chapter Members 2014

Dar Vosbury Sharlene H. Hensrud Connie B. Knutson Beth Iverson Richard A. Norland Dinah B. Sundberg Steven A. Bruggeman Nicole L. Johnsrud Jeff Scislow John R. Rohan Bill Dobbins Dawn M. Schmidt Ronald Mikolai Eva Tangen Kathy Kueppers Jim Geisinger Gary E. Williams Syd Jensen Jim Armstrong Bob Elliot Michael C. Olson Joel D. Oakland Dennis M. Flahave Michael C. Esterley Lisa M. Ash Christopher H. Fellerman Vicky A. Matson Kyle L. Litwin Laurel J. Mahan Brion D. Loftsgard Shawn M. Buryska Stephanie Boegeman Jan Wentland Kale A. Hassan Mary Leizinger Elizabeth L. Cole Karla A. Blomberg Debbie J. Caylor Colleen K. Johnson Jeffery Jasper Thomas L. Herzog James P. Gruver Jeffery J. Joyer Radhey L. Singhal Mary C. Bergman Natalie Miller Tab S. Nesser Mary E. Gores Michael L. Meyer Jim Hughes Marilyn Richter Duane P. Schroeder Candice W. Stabeck Roman J. Cantu Debra J. Richmond-Johnson Kim N. Guild Christy Joyer Mary Miller Kerry Bader Jennifer A. Forliti Gina Dumas Mary F. Gallivan

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MN CRS Chapter Members 2014

Karel Smith Sherri Pearson Carol Hong Steven P. Mollner Dennis A. Mathis Gregg Hartos Paul A. Redlinger Rebecca J. Schaust Mary Krieter Ronald J. Hanger Richard J. Herrmann Jenna Thuening Carol Hesch Dawn D. Ohnstad Lisa Seymour David L. Christensen Lynn W. Mathis Dennis L. Libby Ann J. Finder Thomas Slupske Patrick G. McGill Barry L. Gillespie Bob A. Franseen Valentina P. Yarr Jesse Pastrana Patricia Von Mosch Kimm Pastrana Jamie M. Sathers-Day Jo Ebbert Wilhelmine T. Jacobson Tom E. Blomberg Garry H. Haas Jason Gorman Janis Powers Heather M. Dawe Ken Erickson Mary Jo Franzen Steven G. Ganz Steve Havig Judy Solstad Karen Moe Jenna Thuening Phillip D. Rustad Sue Coulter Delinda M. Beattie Patrick M. McBride Lisa J. Rawson Karen Pavlicek LeRoy J. Bendickson Michael R. Hunstad Gail R. Mirviss Joel Hentges M. Susan Fuhrman Anderson Nancy Middleton Amy Peterson Sandra A. Carlson Thomas Strombeck Kevin S. Miller Deb S. Greene Patricia A. Gould-St. Aubin JoLynn M. Cafferty Michael J. Finstad Michelle Epps Judy E. Jensen

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MN CRS Chapter Members 2014

Jack Brann Duan Sauke Mauritz E. Anderson James L. Bromenschenkel Mary Sommerfeld Jodi A. Laliberte George Bodnia Dee J. Tweed Emily M. Bowers Barbara A. Goerss Scott T. North Garth H. Johnson C.L. Swenson John H. Gellerman Greg Kuntz Gina Y. Willard Randall P. Ryan Mark B. Meixner James W. Sommerfeld Craig E. Murphy Dana K. Ross-Arit Marilyn L. Barnes Charlotte B. McDermott Rick S. Johnson Valerie K. Berg Brenda Eisenmann Sandra Warfield Patricia M. Zuzek Christopher C. Hauck David Prouty John Ampe Lance Lindstrom Shirlee L. Heitz Deborah A. Wallace D. Craig Moen James G. Albers Jaclyn M. Sathers Cathy Carchedi Holly A. Firehammer David A. Foy Jan K. Rome Robert Birkeland Bretta B. Wilbur Yoko Breckenridge Cynthia J. Spiczka Karen E. Littlejohn Brenda S. Schiemo-Smith Michael P. Tierney Bill E. Grunewald Jasminka Chan Joan A. Grunewald Barbara Banner Dean Haagenson William H. Towey Sylvia J. Rogers Stephen D. Stewart Jeff Frederiksen Mina Grams Debra L. Schmitz Robert G. Ebbert L. Robert Faundeen Carol L. Dietman Fritz Ludwig

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MN CRS Chapter Members 2014

Connie J. Caspers Mary Alice J Beevore David T. Abele Aaron J. Thompson Richard P. Hansen Glenn R. Solberg Carol A. Pech Sharon Harris Vannelli Sam H. Fudenberg Donna M. Anfinson Ralph Rooney Sandra J. Lauer Michael A. Williams Jocelyn Allen Jan Rapheal Nancy Adsem Richard O Watland Jeffrey Cameron Linda Akenson Dawn M. Jarl Jim C. Rettinger Steve T. Kraft Betty L. Eischens Susan Wahman Louise Speck Mary DuBois Adamek Linda Christianson Marv Karth Steve Hinrichs Michael J. Kennedy Kary Marpe Brian W. Nelson Jeff Young James V. Sawicki Joe R. Allen Mary C. Hansmeyer Cindy Carlson Debra Flam Nina Karsky Carol M. Cameron Charles C. Brooks Jr. George Farkas Craig M. Dullum Patricia A. Stevens Sherry S. Graham Carl Rudnitski Stan A. Utley Kathy Sawicki Nancy K. Giacomuzzi Judith Odegaard Melanie J. Schmidt Erin D. Johnson Shannon Lindstrom Jeanette S. Nelson Gregory A. Hahn Todd Haigh Janet G. Stevens Kat Kitt John E. Madison Orville F. Fillbrandt Eric Kodner Paul Sigurdson

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MN CRS Chapter Members 2014

Audrey Cole Larry T. Lauer Tim Ehorn Brian J. Leonard Kim Melin Daniel D. Boman Mike C. Klemesrud Sue Johnson Diane M. Bloem Carol Winskowski Bruce K. Larson Diane Holland Dave M. Froyd Brenda Scott Dewayne Bloem Jon Weber Elizabeth Johnson Shelley Crow Colleen J. Ratzlaff-LaBeau Lorraine Smith Thomas G. LaBeau Patricia Lutterman Peggy A. Sparr Mildred L. Bruss Linda A. Johnson Beth Richardson Randy D. Simpson Ann Leviton Patrice Simpson Rachel Huls Debra Casper Chris V. Hanson Gerald E. Otto Sandra A. Maxwell Wendy Carson Jason M. Semler Rosemary A. Knutson Dale L. Hildestad John W. Anderson Fritz Bredenbeck Kevin R. Monson Koleen J. Rosenberg Chad W. Baker Terry Mitchell Susan P. Patterson Cynthia Gillette-Hurd Sean M. McDonald George W. Stickney Cindy A. Bramwell Sandra Russen Sandy Erickson Thomas Edelstein Marge K. Hall Jerome Juelich Faye E. Jacobson Dixie R. Ewing Craig Johnson Bob Reidell Sheryl Bakewell Karen A. Schlaefer Chris Fritch Frederick W. Schramm Lee Maher Rhonda Green

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MN CRS Chapter Members 2014

Clarke T. Goset Neoma K. Peterson Gordon N. Doggett Bonnie Kruger Mary McNaney Jim Eisler Frederick W. Hoelzel Sue Chesley Kathleen L. Cantazaro Wendy J. Uzelac Larry Anderson Barbara Harman Mike D. Jorgensen Steve G. Valeri Mary Sotanski Pagel Fritz Ludwig Please be sure to “Like” the Minnesota CRS Chapter Facebook page at https://www.facebook.com/MinnesotaCRSChapter?ref=hl

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MN CRS Chapter – Steve Stewart, CRS Why do I renew my designation each year?

My goal in real estate has always been to find success, and to continue to raise the bar each year. Once I earned my CRS designation, I knew that I had discovered the best pathway to success and beyond. The return on investment from a financial perspective is incredible. My annual dues to the Council and the Chapter have become the most important, impactful, and effective use of money in my tight ( frugal) budget. Membership entitles me to meet, work with, learn from, network with, and share ideas with some of the top real estate agents in the state and in the country. I have discovered that the more I put into these areas in terms of time and energy, the more I get back. I also have the opportunity to be part of an extensive, effective, and successful referral network involving top agents and quality referrals from around the country. Education is the cornerstone of the CRS designation. Meeting with and learning from some of the finest real estate instructors in the country, and benefiting from top quality webinars and relevant courses has been a great benefit to me in my career. The CRS designation has helped me to get listings (especially in competitive situations) and give me more credibility with my clients. Finally, and perhaps most importantly, membership in the CRS family is priceless. The friendships, support, encouragement, resources, and camaraderie help me to stay on track, to stay confident and positive, and to continue my goal toward a higher degree of success in my real estate career. Why do I renew my CRS membership each year? I hope it's obvious, but if it's not, let's get together for a cup of coffee, and we can talk. Steve Stewart, CRS Past President MInnesota CRS Chapter (2012) CRS Region 13 Vice President (2014, 2015)

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MN CRS Chapter – Ascension Place Photo

Tom Slupske, MN CRS Chapter President 2014, Corein Brown, Ascention Place and Eric Kodner, MN CRS

Chapter President-Elect 2014.

MN CRS Chapter donated $2,000 to Ascention Place via REALTOR-Mingle Charity Event.

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MN CRS Chapter – NAR/CRS Conference in New Orleans 2014

Eric Kodner, MN CRS Chapter President-Elect 2014 Michelle Epps, CRS Regional Vice President

Shannon Lindstrom, MN CRS Chapter President-Elect 2015

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MN CRS Chapter – Board of Directors Meeting – 13th of November 2014

Bonfe Sponsor Presentation

Mark Espersen – Bonfe Home Warranty

www.bonfe.com

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Join us on Tuesday, December 16th, 2014 at 1:00PM Central, for the FREE CRS Members Only webinar, Pregame Plan for 2015, with Ashton Gustafson, CRS. Every New Year begins with a long list of plans and goals, but rarely are they all fulfilled. In this webinar, Ashton will lead you through his strategy for making plans that achieve results. With the right game plan, the modern day real estate agent can increase productivity, clarify purpose, and find fulfillment in their business dealings, relationships, and life. After attending this webinar you will be able to: • Create a targeted plan for a successful 2015 • Manage your business with increased efficiency • Focus more on personal fulfillment • Be a leader for yourself as well as those around you • Plus much more! Meet Ashton...

When you meet Ashton Gustafson, CRS, you will quickly learn he has two passions: challenging the status quo and changing the world as we know it. Fueled by these two passions, Ashton is in the early stages of producing world changing Real Estate, Marketing, Writing and Speaking careers. He currently owns two real estate companies, speaks across the country at numerous events, authors a blog, and is the author of the forthcoming book Let The Music Play: A Manifesto on Making Music With Your Life, Family, and Business.

Ashton has taken the Real Estate industry by storm and is creating quite a buzz while doing it. He's known by many as "The HOMEboy," his trademarked version of a Realtor/Real Estate Agent, and was selected by Realtor Magazine into the 2010 "30 Under 30" class.

REGISTER NOW AT www.CRS.COM

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MN CRS Chapter Members Survey Question

What real estate business educational courses and/or events would you like to be added to the 2015 schedule? Please email Peg Anderson your suggestions at panderson@mnrealtor.com

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12/4 - 8:30am-5:00pm Disclosure Module (3.75 Credits) Financing Module (3.75 Credits) @ Hormel Historic Home, Austin 12/10 - 8:30am-5:00pm Disclosure Module (3.75 Credits) Financing Module (3.75 Credits) @ Ruttger's Sugar Lake Lodge, Cohasset 12/11 - 9:00am-4:00pm Code of Ethics Case Studies II (GRI, 3 Credits; Meets Code of Ethics) & A Guide to Navigating Transactions (GRI, 3 Credits) @ MNAR Office, Edina 12/18 - 1:00pm-3:00pm Agency (1 Credit; Meets Agency Requirement) & Fair Housing (1 Credit; Meets Fair Housing Requirement) @ Grand Arbor, Alexandria View upcoming events at https://portal.mnrealtor.com/eventcalendar.aspx Minnesota Association of REALTORS® 5750 Lincoln Dr Edina, MN 55436 (952) 935-8313 or (800) 862-6097 www.mnrealtor.com info@mnrealtor.com

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Home Warranty by Bonfe The Trusted Name in Home Comfort Serving the Twin Cities Since 1993 Founded in 1993 by current CEO Wally Bonfe A respected name in home services in the Twin Cities for 17 years Heating and Air Conditioning Plumbing Sewer and Drain Cleaning Electrical Appliance Repair Bonfe’s Professional Affiliations Better Business Bureau of Minnesota (BBB) Saint Paul Area Association of Realtors Nexstar Network North American Technician Excellence, Inc. (NATE) We are not a national warranty company. We are a local service company providing home warranties to your clients in our community. One Company…One call… Bonfe… the only local Home Warranty Service in the Twin City Metro Area Mark Espersen Home Warranty Manager MarkE@bonfe.com Bonfe's Plumbing, Heating & Air Service, Inc. Phone: 651-332-6633 Cell: 612-221-9112 Fax: 651-281-0358

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Minnesota CRS Chapter November 2014 Please Support Our Sponsors

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Minnesota CRS Chapter November 2014 Please Support Our Sponsors