MMOWA PROJECTS (PTY) LTD Security... · 2019-05-06 · Page 2 of 14 Reg. No. 2015/022137/07...
Transcript of MMOWA PROJECTS (PTY) LTD Security... · 2019-05-06 · Page 2 of 14 Reg. No. 2015/022137/07...
We Secure Businesses
COMPANY PROFILE
MMOWA PROJECTS (PTY) LTD
Page 1 of 14
Reg. No. 2015/022137/07
CONTENTS
PAGE NO:
1. Executive Summary 2
2. Vision 2
3. Mission Statement 3
4. Objectives 3
5. Company Values 3
6. Policy Statement 3
7. Our Target Market 4
8. Our Core Business 4
9. Services Rendered 4
10. References 5
11. Potential Clientele 5
12. Our Responsibility 6
13. Organogram 6
14. Our Staff 6-7
15. Our Security Personnel 7
16. Why Mmowa Projects 8-10
17. Our Philosophy 10
18. Security Guards Services – 24/7 (365) 10-11
19. Professional Security Officer 11
20. Company Code of Ethics 11
21. Recruitment 12
22. Our Standards 12
23. Contacts And Operational Area 13
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Reg. No. 2015/022137/07
EXECUTIVE SUMMARY
Mmowa Projects (Pty) Ltd has been founded in Witbank, South Africa with Reg. No:
2015/022137/07. The Company set out itself to be one of a leading contract security firm in
the mining, corporate, industrial, commercial, and construction industries. The Company is
a hundred percent black-owned Company aiming at providing a full security solution to
individuals, business and communities. Built on the premise that security and safety in our
country is in a downward spiral, Mmowa Projects (Pty) Ltd strives to be a major contributing
factor in correcting this trend. Our offices are based in eMalahleni, Mpumalanga.
The Company provides quite a number of unique specialized services which include
uniformed guarding services, executive protection as well as event security management.
The Company surpasses our competition in meeting the standards of what a security guard
company consists of in the industry today. As a security provider we provide much more
than to deter, detect and report. We have a big vision of being the most admired and
market leader in provision of total security solutions. Starting with small communities,
Mmowa Projects promises to deliver an unparalleled service which will lead us to achieving
this goal.
At Mmowa Projects, we care about our customers and their business. We focus on detail
that will bring your company to the forefront in your industry. At Mmowa Projects, we will
add value to your company by providing you more than a deterrent; we will provide that
first impression and customer service that will set your company ahead of your competition.
We know what it takes to keep you and your business safe, but more importantly, we know
how to add value to your company by providing superior customer service and attention
to detail. We take ownership of every customer’s company and property.
The focus at Mmowa Projects is providing customized security solutions and services, and
not just manpower of security personnel, to be utilized by the client.
VISION
The Company’s vision is not only to provide security with cutting edge protection and loss
prevention services which is unique in the field of private security firm, but also to become
an African leader private and corporate security services, by providing innovative and
tailor made solutions that deliver value for its customers. We are aiming at growing
continually as a company. This will be achieved effectively with direct management and
control of the company business. Our staff has an integrated approach in planning and
providing Security and Safety to our clients. Our endeavour is to relieve our clients of all their
security anxieties so that they can enjoy a carefree life. Our customer’s desires are a
command for us and we leave no stone unturned in fulfilling our commitments. We achieve
total asset protection through our integrated programmed approach.
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MISSION STATEMENT
Mmowa Projects’ mission is to continuously initiate new benchmarks and standards within
the security industry. Mmowa Projects’ mission is to:
• Provide high-quality, affordable contract security solutions
• Create and cultivate long-term relationships with clients
• Respond immediately to the changing needs of our clients
• Achieve complete customer satisfaction
• Improve our services continuously
• Maintain professional relationships with our dedicated guards by encouraging
ongoing communication to achieve the highest standard of performance
OBJECTIVES
To provide high quality professional services to customers
To provide employment to the entire community of the region, and being the best
professional service provider to the entire region.
To maintain good relationship and communication with our customers in service
provided by our company.
COMPANY VALUES
We are committed in providing excellent customer service whilst satisfying our clients’
requirements in the most efficient and effective manner. We also aim at maintaining dignity
and confidentiality in working with our clients. To foster knowledge and help our clients
grow professionally while we appreciate and pride ourselves for being the chosen service
provider by our clients. The experience gained and opportunity given to us is always noted
and highly appreciated. Thus we maintain the following:
CORE VALUES:
• Service before self
• Respect for the law
• Respect for people
• Commitment to professionalism
• Honesty and Integrity in all we say and do
POLICY STATEMENT
Mmowa Projects’ objectives are to promote and the true understanding of quality service
and workmanship at all levels within the company. It is with this commitment that we ensure
that our client requirements are satisfied and their expectations and needs are realized.
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OUR TARGET MARKET
Our target market is in the following areas:
Mining Sectors
Corporate Businesses
Private Estates/Houses
Eskom Stakeholders
Government, and
Private & Public Work Related Sectors
OUR CORE BUSINESS
Our core business is security service provisions. We provide a comprehensive security
solution to the mining sectors, industrial business sectors and institutions, and government
departments.
SERVICES RENDERED
We have also established ourselves as a preferred security company for many of the
leading corporate businesses in and around Mpumalanga Province. Our comprehensive
range of services to our clients is as follows:
Guarding and security related services
Providing Security Crowed Management
Manpower Security and Staff Supply
Providing Security for special Events
Providing Security for Monthly and Daily Basis
Providing CCTV Monitoring System,
Providing Escorting Protection,
Providing Body Guarding,
Providing Armed & Unarmed Guarding,
Providing Dog Unit, and
VIP Protection
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REFERENCES
NO. COMPANY NAME CONTACT PERSON CONTACT NO PROJECT SECURED
1 EMALAHLENI LOCAL
MUNICIPALITY
MR. N. RAPOLAE Tel: 082 685 5209 Security Provision
PREVIOUS OPERATIONS
2 SAND BLATECH MR. JOSEPH MOKOENA Tel: 079 400 8388 Security Provision
CURRENTLY IN OPERATIONS
3 OCTAVIAN PROJECTS MR. DAVID MAKHURA Tel: 012 653 7112 Security Provision
CURRENTLY IN OPERATIONS
4 SHUMBA MINING MR. DOUG Tel: 079 889 7449 Security Provision
CURRENTLY IN OPERATIONS
5 FORTIS HOTEL
(WITBANK)
MRS. LARAH - MANAGER TEL: 081 472 7533
013 656 6424
Security Provision
CURRENTLY IN OPERATIONS
6 DEPARTMENT OF
AGRICULTURE,
FORESTRY & FISHERIES
MR. DAVID KGOMO TEL: 012 319 7037
082 253 2767
Security Provision
CURRENTLY IN OPERATIONS
POTENTIAL CLIENTELE
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OUR RESPONSIBILITY
Our role is to take responsibility on performance on our services so as to meet and exceed
our client’s expectation. Above all, we strive to uphold quality and integrity in doing things
right the first time.
ORGANOGRAM
OUR STAFF
Our staff is highly trained and skilled in ensuring the protection of our clients, their families
and their assets. All staff will be trained in the security field as well as firearm proficiency to
ensure their own safety as well as improve our company offering to our customers. We
know that our staff represent our company on a daily basis and our code of ethic,
company policies and procedures will ensure that they are presentable, efficient and at all
times ready to serve our clients. Within legal requirements, our employees will go to all
lengths to protect and serve our clients and their communities.
All our officers are trained to protect our customers, their loved ones, their properties and/or
their possessions using any means necessary. They will always ensure that they abide by the
law, as well as the code of ethics set by the company to ensure the safe and responsible
use of the tools given to them to provide a safe environment for those who they protect.
MANAGING DIRECTOR
TP KOMANE
GENERAL MANAGER
PJ MPHAHLELE
PROJECTS MANAGER
MAHLATSE THUBAKGALE
OPERATIONS MANGER
ANNAH KOMANE
MARKETING DIRECTOR
SIPHO MHLANGA
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We strongly believe that our guards are the backbone and therefore, their performance
and personality reflect upon our Standards. To ensure that the guards match up to the high
Standards in quality, all our guards have to undergo a selection process where they are
screened for their qualities of intelligence, interest, courtesy, integrity and motivation and
individuals who can operate under stressful situation and communicate well.
Our officers have been skilled in completion of investigation and police reports and will
ensure that customers have maximum assistance throughout this process.
OUR SECURITY PERSONNEL
Fortis Hotel
Dept. of Agriculture, Forestry & Fisheries
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WHY MMOWA PROJECTS?
At Mmowa Projects, all of our security guards are carefully chosen based on their level of
professionalism, commitment, aptitude and skill. Our guards are carefully chosen and
intensively prepared. They also undergo a complete and thorough security background
check.
Our intensive preparation and training for the security officers ensure their ability to be
employed in the corporate office buildings and reception areas. Their training
encompasses hypothetical and practical work that focuses on: customer service, public
relations, surveillance techniques, fire, health and safety.
Added values of using our security guard from Mmowa Projects are:
No minimum hours restriction. We can provide you with security coverage all hours,
days or nights only depending on your security needs. This ranges from uniformed security
guards to customer service representatives or receptionist.
Our security guards will be suitably dressed for your work place, office building or
reception.
We believe that image is everything and a first impression is a lasting one and each
of our employees will strive to represent your company and take pride in what you do.
Our CCTV Surveillance & Access Control
Security Solutions for the Mining & Corporate Industry.
Many organizations need temporary security services from time to time. Whether you need
emergency security services, event security services or help covering for a planned
employee vacation or unanticipated sick time.
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Mmowa Projects installs and maintains camera surveillance systems to suit even the
most demanding of business requirements.
Electric Fencing Solutions
An electric fencing system consists of electric wires carrying electric pulses that provide a
non lethal repulse shock to an intruder or animal in game containment applications. This will
result in an alarm activation notifying of a perimeter breach.
Advantages
Easy installation on existing wall or fence, or as a stand alone perimeter fence.
Provides a physical barrier that delays intrusion time
Provides an electric shock to repulse an intruder
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Acts as a psychological barriers deter intrusion attempts
Provides a high level of detection capabilities
Low maintenance costs
Easy to operate
Cameratron offers a solution for every electric fence application from residential to
commercial sites ensuring the best advice and quality of installation.
Our services range from new installations to maintenance plans making sure that your
electric fence operates in good working order giving you the peace of mind that your
family, valuables and property are safe.
24hrs Response Unit:
POLICY STATEMENT
It is Mmowa Projects (Pty) Ltd’s objectives to promote the true understanding of quality
service and workmanship at all levels within the company. It is with this commitment that
we ensure that our clients’ requirements are satisfied and their expectations and needs are
realized.
SECURITY GUARD SERVICES – 24/7 (365 DAYS)
Our guard services are available 24 hours a day for all types of businesses. We provide
services for companies ranging from property management firms to construction and
mining sites.
Mmowa Projects is capable of providing security guards at a moments notice. Our
employees are customer-oriented professionals, fully uniformed and equipped with the
necessary tools to get the job done right. Our guard force is well trained in security policy
and procedures. In addition, they are trained to provide superior customer service, making
an outstanding first impression with your customers. We train our security guards to do more
than deter, detect and report. We train them to be a concierge, receptionist, and
We have a 24hrs special
response unit for our
clients.
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representative of your company. Each officer has a chain of command reaching to the
executive vice president of our company.
Each client can expect their guards to receive regular checks by our company executives
and managers. This helps ensure our clients receive the services promised and more.
At Mmowa Projects, our goal is complete customer satisfaction. We do whatever it takes to
make our clients happy with our service and to recommend our services to others.
PROFESSIONAL SECURITY OFFICER
A security officer is a uniformed professional, fully trained and knowledgeable of all post
orders, operation logs, procedures, practices and site layout. The security guard protects
property against thievery, arson, property damage, and terrorism. This officer in also trained
in customer service. He or she is on site to provide a concierge service as well as deter,
detect and report any incidents which may occur.
COMPANY CODE OF ETHICS
Our company makes every effort to ensure the following code of ethics:
Respect for our clients, their communities and their assets as well as those of the general
public.
Look presentable at all times.
Always be prepared for action.
Ensure the speediest and most effective response to all client queries.
Bribery, anti-trust actions, and insider trading will not be tolerated under any
circumstances.
With priority being focused on our clients, our officers will go to all lengths to ensure the
safety of the public.
Mmowa Projects will always allow for the opportunity to increase the diversity of their
business.
Financial procedures have been implemented to ensure the highest level of corporate
governance.
Our Company adopts a zero-tolerance attitude toward abuse of drugs and alcohol
and our employees are randomly selected to undergo tests.
Our business is dedicated to eradicating crime from communities and will assist S.A.P.S.,
community forums or any other security initiatives in order to achieve this goal.
As part of our social responsibility campaign, Mmowa Projects will be present at
selected community events.
All employees will act in a professional manner which is representative of our company
as a brand, its ethics and standards.
Locking devices.
Alarm installations CCTV installations.
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RECRUITMENT
Adapting to the special needs of our client’s and individualizing our services is our
company policy. Hence guards are recruited for each post, keeping in mind the
personality and profile desired by the client. Our essential recruitment criteria are as follows:
Must be physically fit and mentally robust.
Minimum height should at least be 5’6.
Should be minimum matriculate but intermediates are preferred and age in the
span from 21 years.
Must have reliable references in security industry.
OUR STANDARDS
Mmowa Projects has set new standards in security and facility management industry. A
correct blend of skills and resources, developed and perfected by our team has enabled
us through an expert team reputes of professionals to provide unparalleled and intensive
service to the prime segments of Government Institutions, Eskom, Hospitals, Corporate
Houses, Hotels, Industries, small businesses and large business sectors.
Our Company brings the industry a professional standard of services. We teach our staff
that they are the eyes and ears of the client. Whilst our full products and services list can be
found below, Mmowa Projects offers a wide range of security solutions for homes,
businesses and individuals. We pride ourselves in providing a premium service, executed at
the highest levels.
Our policy does not allow us to supply guards at random. We insist that they should be first
inducted as a viable team for the kind of operation they are placed for.
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CONTACTS AND OPERATIONAL AREA
Regional & Operational Areas:
Office No. 2 Glamis Court
No. 18 Cnr. Elizabeth & Rhodes Str. eMalahleni, 1035
+2713 656 1922
+2782 436 3215
+2786 630 7349
[email protected] www.mmowaprojects.co.za