MKT524 Lectures 2-3 Strategic Marketing Planning Part A

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    STRATEGIC MARKETING

    PLANNING

    What is planning?

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    Planning is preparing for tomorrow.

    It involves decisions on: where one wants to be tomorrow and

    how one is going to get there

    What is Strategic marketing planning?

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    It is the process of analysing opportunities,

    choosing objectives, developing strategy,

    formulating annual marketing plan/programsand carrying out implementation and control.

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    There are:

    long-range plans and short range plans

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    Short range plans cover in great detail

    the targets and programs for the

    immediate future, usually for a year.

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    Long-range plans are concerned with

    five or more years away and address

    themselves to broader issues in much

    more general terms.

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    STRATEGIC MARKETING

    PLANNING PROCESS

    The process can be sub-divided into

    seven steps.

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    Step 1: Environmental Analysis or

    Situational Analysis.

    Step 2: Overall Mission or Purpose and

    Vision

    Step 3: Setting Specific Objectives

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    Step 4: Strategies

    Step 5: Development ofAnnual Action Plan/tactics

    Step 6: Implementation

    Step 7: Control/Evaluation

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    Step 1: Environmental Analysis orSituational Analysis.

    This step should deal with business researchand SWOT analysis (i.e. strengths,

    weaknesses, opportunitiesand threats)

    Here you need to also conduct:

    -market analysis-competitors analysis

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    Opportunities and Threats Analysis in the

    External Environment Opportunities:

    One of the major purposes of environmentalanalysis is to identify new opportunities in the

    external environment.

    A company marketing opportunity can bedefined as:

    An attractive arena for company marketing

    action in which the company would enjoy acompetitive advantage

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    The key to a company marketing opportunity

    lies in the question of whether the specific

    company can bring more to its environmentalopportunity than its potential competitors.

    This opportunities should be classified

    according to their:-attractiveness and

    -the success probability that the company

    would have with each opportunity.

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    Threats: Some of the developments in the

    external environment represent threats.

    An environmental threat can be defined as: A challenge posed by an unfavourable trend

    or development in the environment that

    would lead, in the absence of purposefulmarketing action to erosion of the

    companys position.

    These threats should be classified accordingto their seriousness and probability of

    occurrence.

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    Strengths/Weaknesses in InternalEnvironmental Analysis

    It is one thing to identify attractiveopportunities in the environment, it isanother to have the necessary competenciesto succeed in these opportunities.

    Each business needs to evaluate itsstrengths and weaknesses periodically.

    In general, the company has to monitor keymacro-environmental forces such as:

    demographic, economic, technological,political, legal, and social factors that affectits business.

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    It must also monitor significant micro-

    environmental actors such as:

    Customers, competitors, distribution channels,suppliers that affect its ability to earn profit in

    the market place.

    In addition to the current situation the analysisshould cover:

    -future situation, and

    -any local problems and opportunities whichare expected to come up during the period

    under review

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    Step 2: Overall Mission/Purpose and

    Vision

    Based on the analysis in Step 1, thecompany should now set the overall

    mission/purpose and vision for its

    business operations.

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    THE FIRMS MISSION AND

    VISION A mission statement should answer the

    question What is our business? and

    A vision statement should answer the

    question What do we want tobecome?

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    According to Jonathan Swift

    Vision is the art of seeing things invisible

    The very essence of leadership is that you have to

    have vision.

    You cant blow an uncertain trumpet says

    Theodore Hesburgh

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    Having clear vision will provide foundation

    for comprehensive mission statement

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    A mission statement revealsthe long-term vision of anorganisation in terms of:

    what it wants to be and

    whom it wants to serve

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    It describes an organisations:

    Creed statement purpose

    customers

    products or services markets

    philosophy and

    basic technology

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    The fundamental questions are:

    Who are we and what should we do?

    What activities should we engage in?

    What products or services do we want

    to provide? In what kinds of markets and

    technology do we want to be involved

    in?

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    Who should our customers be and

    why should they buy our products

    and/or services?

    What if anything, should we do that

    is distinctive or better or otherwise

    different from other organisations?

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    Importance of Mission and

    Vision Statements Unity of purpose within the organization

    Basis for allocating resources

    Establish organizational climate Focal point for direction

    Useful for Translating objectives into work

    structure Cost, time and performance parameters

    assessed and controlled