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T ex {x `t~x|z ct yex {x `t~x|z ct ycx~| extt 9 Ut~x | Utztwx{x~| extt 9 Ut~x | Utztwx{
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T ex {x `t~x|z ct yex {x `t~x|z ct ycx~| extt 9 Ut~x | Utztwx{x~| extt 9 Ut~x | Utztwx{Prepared for:Mr. Bashir Hossainr. Bashir HossainCourse InstructorIntroduction to Marketing (MKT 202)Section # 3School of Business AdministrationNorth South University, Dhaka.
Prepared By:Hossain Ashraf Mehdeeossain Ashraf Mehdee051. 486. 030
Sami Rahmanami Rahman051. 490. 030
Kazi Atiqur Rahmanazi Atiqur Rahman051. 476. 030
Tahsin Ahammadahsin Ahammad051. 530. 030
Shahriar Ahmedhahriar Ahmed051. 310. 030
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April 25, 2006
Mr. Bashir Hossain
Course Instructor
Introduction to Marketing (MKT 202.3)
School of Business Administration
North South University, Dhaka.
Sub: Submission of project report.
Dear Sir,
For us, it is a great pleasure to submit the project report on Marketing plans for
Perkins Restaurant & Bakery in Bangladesh. The Report was assigned for better
understanding of all the essential parts of the Marketing functions & strategy.
We admit that it would contribute a lot to have better understanding of our
classroom experience with a practical exposure in the real working arena.
However, we have faced a number of limitations to prepare the report due to
scarcity of organized data, time limitation and little knowledge about marketing
sector. Yet, we have tried our best of ability to complete the project prop-
erly and to produce a meaningful report within the constraints. Still, if you
need any elaboration on any issue, that seems to be inadequately explained in
the report, we shall be glad to oblige.
We, sincerely hope that the report will obtain your approval.
Yours truly,
Hossain Ashraf MehdeeHossain Ashraf Mehdee (051. 486. 030)
Sami RahmanSami Rahman (051. 490. 030)
Kazi Atiqur RahmanKazi Atiqur Rahman (051. 476. 030)
Tahsin AhammadTahsin Ahammad(051. 530. 030)
Shahriar AhmedShahriar Ahmed(051. 310. 030)
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Executive Summary 1
Introduction 2
Perkins At A Glance 3
Current Market Situation 7
SWOT Analysis 16
Objectives & Issues 18
Marketing Strategy 19
Bibliography 24
TTABLEABLEOFOF CCONTENTONTENT
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EEXECUTIVEXECUTIVE SSUMMARYUMMARY
Penetrating in a new geographic market forPerkins Restaurant & Bakery, we The E
Company are going to launch as a franchisee ofPerkins Restaurant & Bakery in the
bakery marketplace of Bangladesh. Being one the proud entrepreneurs to launch as a
franchisee bakery in Bangladesh, we expect to compete successively with the local
competitors in Bakery market with our wide variety of high quality delicious assort-
ment of fresh-baked treats, sparkling clean restaurants, personalized service and un-
surpassed values featured at reasonable prices.
Our primary marketing objectives of this plan are to achieve the 5% of the bakery
product market of the Dhaka city. Meanwhile, we will target to occupy the leader po-
sition in Bakery manufacturer market & to set a new branch in the Chittagong city of
Bangladesh as well.
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IINTRODUCTIONNTRODUCTION
Origin of the Report:
This general report of Marketing is prepared to fulfill the requirements of the intro-
duction to marketing course, instructed by our honorable facultyMr. Bashir Hos-
sain.
Objectives of the Report:
To find out the application of the concept of marketing in practicalsituations;To franchise a bakery in our country;
To describe the overall marketing plan of our bakery.
Limitations of the Report:
Scarcity of pertinent information.
Time Constraint.Lack of experience.
Lack of knowledge about the functional aspect of Marketing planning.
Methodology of the Report:
Search information through the internet;
Gathered and stored data that were relevant;Made necessary assumptions to explain scenarios;Made recommendation.
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PPERKINSERKINS AATT A GA GLANCELANCE
Perkins At A Glance:
Since 1958 Perkins Restaurants have gained
a solid reputation for high quality personal-
ized dining.
The Restaurant Company currently owns
and franchises approximately 500 full ser-
vice Perkins Restaurants and Bakeries in all
around the world.
The Perkins system includes 156 company-owned and operated restaurants and
338 franchised units. More than 50% of Perkins Restaurants are located in
Minnesota, Pennsylvania, Ohio, Florida and Wisconsin and rest 50% around
the world.
In 2003, the company and its franchisees opened 8 new restaurants. Systemwide restaurant sales were $811,000,000.
The Company and its franchisees employ approximately 25,000, encompassing
both full and part time positions all around the world.
Perkins prototype buildings offer flexible development alternatives for tradi-
tional as well as non-traditional sites. The design incorporates a central kitchen
and bakery with separate dining wings for increased efficiency and guest satis-
faction. Prototype buildings can accommodate 150 to 220 seats depending onmarket needs and can be easily expanded when necessary.
Core menu items at Perkins include its famous pancakes, unique premium
omelets, juicy USDA choice steaks, and Bread Bowl salads. Perkins menu
development & innovation ensures that all product offerings recognize & ad-
dress consumers changing tastes & preferences.
Perkins in-store bakeries provide a unique point of difference for the restaurant
chain, serving a mouth-watering selection of premium freshly baked Mammoth
Muffins, cookies, cakes, pies, cheesecakes and specialty pastries each and
every day.
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Perkins Promise of 100% guest satisfaction is the company's commitment to provid-
ing superior service to all customers each and every day. By analyzing our environ-
ment and the great satisfaction from the Perkins made us happy to decide and con-
tribute our money in franchising the Perkins Bakery in our country.
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Franchising Perkins:
"Perkins" has always meant comfortable, family-
oriented restaurants. For the franchise owners,
"Perkins" represents a great opportunity to grow
and prosper.
The soundness of their basic concept and the
ability to adapt to current consumer trends have
made the Perkins brand dominant for more than
40 years.
All franchisees receive personal attention at every levels.
Perkins is always closely involved with their franchisees, providing a network
of support systems they feel are necessary for a successful business. Franchisee
always receives help in site selection and construction management. They pro-
vide a complete on-site opening team, followed by on-going business consult-
ing, marketing, training and purchasing. In addition, their research and devel-
opment efforts are second to none, ensuring the franchisees the best menu in
the business, including signature items the franchisees can trust.
And they do everything they can to make sure their franchisees are well pre-
pared for changes in the marketplace.
Perkins franchisees share in the benefits of PRISM Management Software, a
computer package used by all Perkins restaurants. This software provides ad-
ministrative conveniences from labor scheduling and management to simpli-
fied purchasing and inventory control.
For Perkins Restaurants, today's picture is bright and the long-term outlook is even
better and so we decided to franchise Perkins Bakery and Restaurant and the steps
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we followed to franchise it is given below:
Steps taken to Franchise Perkins
Step 1:
We submitted the Personal and Financial Questionnaire included in this packet
evidencing that net worth and liquidity qualifications have been met. No
money was required at this time.
Step 2:
Attended a Pre-Application Seminar held at one of Perkins corporate offices.
During this one-day meeting, they provide more detailed information about
services, identify the business relationship and outline their application proc-
ess.
Step 3:
Based on their preliminary review of our qualifications and the geographic
area in which we are interested, they invited us to submit an application along
with the $5,000 (U.S.) deposit.
Step 4:
Our completed application along with all necessary supporting documents was
reviewed. Our proposed site was evaluated and approved.
Step 5:
Following approval of our application, a Commitment Agreement was issued.
Upon execution, the balance of the license fee was paid.
Step 6:
Prior to commencement of construction, a pre-development meeting was held.
Company representatives at the meeting include individuals from their Con-
struction and Operations Departments.
Step 7:
After our store open, they will execute our License Agreement. One of their
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experienced New Store Opening (NSO) Teams will be available then to assist
our management teams during the pre- and post-opening periods. Their NSO
Teams will be sent in three waves to ensure effective training and assistance
throughout the entire opening process.
Step 8:
After final construction costs is identified, we will provide them with a final
cost analysis of our project. They will use the information to assist franchisees
in estimating costs incurred with opening future Perkins Restaurant & Baker-
ies.
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CCURRENTURRENT MMARKETARKET SSITUATIONITUATION
Market Description:
For bakery business it is a monopolistic competition market in Bangladesh. Per-
kinss market planning is to keep the current customers and also to attract the new
customers by providing them different options. Perkins target customers are the
final consumers. Along with bakery items we also provide different food option
such as lunch and dinner package. From these, customers can get every kind of
food items according to their need.
Product review:
Perkins always tries to offer foods, which are supreme in quality, tasty, hygienic
and attractive looking. They divide their food section in 4 assortments:
Breakfast:
Perkins love the sizzle of smoked ham, the cracking of farm fresh eggs, and Mam-
moth Muffins rising in the oven. We love the secret-recipe buttermilk pancakes
that were first made us famous back in 1958 by the Perkins. Whipping them up
right here in our kitchen with only the freshest ingredients like real buttermilk and
farm fresh eggs. We love bringing a stack to your table, served with our own spe-
cialty syrups. We serve them with a smile because we know these are the finest
pancakes you cant get anywhere. Same goes for all our breakfast selections like
our Potato Pancakes, our elegant Perkins Eggs Benedicts, and our Tremendous
Twelve platter.
We're proud everything we serve you is the finest robust coffee, 100% Grade A
juices, lean ham, real sausage gravy, fresh eggs prepared to order, and, of course,
fresh-baked muffins and goodies.
Pancakes PlusOur world-famous pancakes are made-from-scratch with our ownsecret recipe batter and served with our Perkins brand syrups
(Maple, Apricot, Twinberry and Sugar Free Maple).
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The Buttermilk FiveFive of our light, fluffy secret recipe buttermilk pancakes.
Short StackA lighter portion of three buttermilk pancakes. Add fruit topping for a nominal charge.
Strawberry PancakesFive secret recipe buttermilk pancakes smothered with strawberry
topping, sprinkled with powdered sugar and a dollop of whipped
topping.
55 Plus Fruit PancakesThree secret recipe pancakes smothered with warm Blueberry or Strawberry topping
and a dollop of whipped topping, sprinkled with powdered sugar.
Egg Beaters no fat, no cholesterol alternative, available upon request for any of our
omelets or scrambled egg entrees
Egg ClassicsServed with hash browns or breakfast potatoes and choice of:
three buttermilk pancakes fresh-baked Mammoth Muffin
white, rye or whole wheat toast
Granny's Country OmeletteAn American food made up with diced ham, onions, American cheese, celery and
green peppers, topped with a savory cheese sauce. With hashed browns tucked inside
and out.
Build Your Own OmeletteStart off with any two ingredients. Want more? Add additional ingredients: Diced
Ham Sausage Mushrooms Tomatoes American Cheese Swiss Cheese Ched-
dar Cheese Monterey Jack Cheese Pepper Jack Cheese Bacon pieces Garden
mix of onion, celery, green peppersEgg Beaters no fat, no cholesterol alternative, available upon request for any of our
omelets or scrambled egg entrees.
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Classic Egg FavoritesTwo farm-fresh Grade AA eggs cooked to order and choice of: Hickory-smoked Ba-
con, Sausage Links, Sausage Patties, and Canadian bacon.
Perkins Steak and EggsA tender 7 oz. top sirloin steak, seasoned and grilled to order, served with two fresh
large eggs cooked to order.
Tremendous TwelveOur hearty breakfast of three large eggs cooked to order, four pancakes, crispy hash
browns or breakfast potatoes and four bacon strips or sausage links. No accompani-
ments.
Mammoth MuffinsBlueberryApple CinnamonCarrot Raisin NutBran or Oat BranCinnamon StreuselLemon Poppy seedBanana NutBoston CreamRaspberry Sour CreamChocolate ChipChocolate Chip Bavarian CreamReduced Fat MuffinSpecialty of the Day
The Cookie JarChocolate ChipOatmeal Raisin WalnutPeanut Butter Chocolate ChipWhite Chocolate Macadamia Nut
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PiesHome style Apple Lattice
Apple, reduced fat
Banana Cream
Home style Blueberry Lattice (seasonal)
Caramel Apple
Home style Cherry Lattice (seasonal)
Chocolate French Silk
Coconut Cream
Heath
Crunch
Lemon Meringue
Peanut Butter Silk
Southern Pecan
Wild berry, reduced fat
Lunch and dinner items:
We offer our customers two kind of lunch and dinner package.
Traditional Bengali lunch package with beverage:
This package we introduce boiled rice with beef, chicken, mutton, dal, prown curry
and beverage.
Chinese lunch and dinner:
Here people can get pure Chinese lunch and dinner, which contains Chinese rice,
vegetables, soup, and salad.
Deserts:
Blue Ribbon pies
Pie Shoppe Specialties
Sweet Touches
Scoop of different flavored Ice Cream
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Kids meal:Perky Bear PancakesThree pancakes served with a sprinkling of chocolate chips and
whipped butter.
Rainbow Pancakes BreakfastColorful sprinkles and whipped topping on two pancakes with
two strips of bacon.
French ToastTwo yummy slices of French bread, coated in a batter of cinna-
mon and grilled to perfection. Served with two strips of bacon.
City SlickerOne fresh egg with two crispy bacon strips or sausage links,
hash browns and choice of toast or pancakes.
There are more specials items for the kids.Grilled Cheese Sandwich*
Kid's Cheeseburger
Kid's Cheese Pizza
Crispy Tenders Basket
Mac & Cheese*
We also offer different types of wedding, birthday, children and picture cakes. Along
with the special items in breakfast, deserts we also offer different kind of sandwiches,
pizzas, rolls, burgers, patties and other special items.
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12
Food SectionTargeted
Segments Names Features
Breakfast
Kids
Kids Meal
The meal is healthy, de-
signed specially for kids
and attractively served.
Teenagers &
others
Any of the Breakfast
Item
All foods are healthy,
hygienic and delicious.
Aged Peoples 1. Egg Classic2. Grannys Country
Omelet
3. Sugar free muffins
and pies
4. Diet sweets, Diet
Our breakfasts for agedpeople are cholesterol
free. They are made with
less calorie. And there
are also sugar free items
along with diet cookies,
Lunch
Kids Kids Meal The lunch is healthy, de-
signed specially for kids
and attractively served.
Teenagers &
others
Any of the Lunch Item All foods are healthy,
hygienic and delicious.
Aged Peoples Item named Build
your own lunch
You can choose any
items you want with
plain rice or Chinese
Kids Kids Meal The dinner is healthy,
designed specially for
kids and attractively
served.
Teenagers &
others
Any of the Dinner Item All foods are healthy,
hygienic and delicious.
Aged Peoples Item named Build
your own Dinner
You can choose any
items you want with
Dinner
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13
Food SectionTargeted
Segments Names Features
Deserts
Kids Kids Meal The meal is healthy, de-
signed specially for kids
and attractively served.
Teenagers &
others
Any of the Desert Item All foods are healthy,
hygienic and delicious.
Aged Peoples 1.Special sugar and
calorie less ice creams
2.Suger free pies, diet
cookies and sweets.
Our special desserts for
aged people are choles-
terol free. They are made
with less calorie. And
there are also sugar free
items along with diet
cookies, sweets and
Competitive review:
As it is a monopolistic competition market, there are many competitors. Key competi-
tors are:
SHUMIS HOT CAKE:
Hot cake is a very well known bakery. But they have some limitations. Their main
highlighted area in business is to make pastries and cakes. They are also very able to
make different kinds birthday cakes. They follow modern design and ingredients to
make their cakes and pastries. They use new machinery and they made all of their
products without hand touch.
DECENT PASTRYSHOP:
Decent pastry shop was established in 1982. Though they have some branches in the
city, their quality of cake and other food items are not fully market winning product.
KINGSCONFECTIONARY:
One of the most famous confectionary in the city and also in the country. They are
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famous for making breads, doughnuts, cakes etc. They also have heavy financial sup-
port and by this they are trying to capture the market. But recently they are struggling
to maintain their quality as the mobile court fined them for their bad environment in
their kitchen.
HOT BREAD:
One of the franchised bakeries in the city. The have the reputation and are doing well
with modern marketing system. They are famous for making breads, doughnuts, cakes
etc.
MR. BAKERS:
One of the franchised bakeries in the city. They are new in our countrys market and
they are doing very good. They are trying to capture the market by their attractive and
innovative products.
Competitors Price Reviews of their different items (in Taka):
Product Shumis Hot
Cake
Decent
Pastry Shop
Kings
ConfectionaryHot Bread Mr. Bakers
Wedding
Cake (per
600 550 600 650 700
Birthday/
Picture/
Children
cake (per kg)
1100 1000 1100 1200 1200
English Cake 70(small) 70(small) 70(small) 70(small) 70(small)
110(med) 110(med) 110(med) 110(med) 110(med)
160(big) 160(big) 160(big) 160(big) 160(big)
Cookies (per
packet)
250-600 200-500 200-600 300-700 250-700
Baby sweet 25-100 25-100 25-100 25-100 25-100
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Breakfast
items
20-150 20-100 20-150 20-250 20-300
Pancakes 60-300 60-300 60-300 60-300 60-300
Muffins (per
piece)
25-70 20-80 25-80 20-90 20 - 90
Desert Items 40-250 20-200 40-250 40-350 40-400
Pastries 10-30 10-30 10-30 10-30 10-30
Product
Name
Shumis Hot
Cake
Decent
Pastry Shop
Kings
ConfectionaryHot Bread Mr. Bakers
Lunch &
Dinner items
None None 75-250 None None
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SWOT ASWOT ANALYSISNALYSIS
Strength:
Since 1958 Perkins Restaurants have gained a worldwide solid reputation for
high quality personalized dining.
Perkins menu offers consumers a comprehensive breakfast, lunch and dinner
selection ranging from the traditional to the innovative.
Early in the morning, while many of others are still sleeping, our bakers are
busy baking up the delicious assortment of fresh-baked treats that have helped
make Perkins a most popular restaurant and agreatlocal bakery.
Perkins will introduce the in-house bake shops in Bangladesh where customers
can either order or take out a wide array of delectable, freshly baked Mammoth
Muffins, cookies, cakes, pies, cheesecakes and specialty pastries each and
every day.
High quality food, sparkling clean restaurants, personalized service and unsur-passed values promises a memorable dining experience.
Consistently serving a wide variety of quality foods in a family-oriented envi-
ronment with genuine care and attention to detail is the foundation of our busi-
ness.
Core menu items at Perkins include its famous pancakes, unique premium
omelettes, juicy USDA choice steaks, Bread Bowl salads, and signature melt
sandwiches. Perkins menu development and innovation ensures that all productofferings recognize and address consumers changing tastes and preferences.
Seniors and children also are special at Perkins.
The chain offers its "Fifty-Five Plus" collection with breakfast, lunch and din-
ner entrees at special value prices for guests 55 years of age or older.
Its Kids' Menu has fun foods like bear pancakes, chicken nuggets and pizza
wheels.
The Company operates or franchises 494 full-service restaurants.
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Weakness:
Prices of different items are relatively higher compared to that of the domestic
competitors.
Starting with only 1 (one) outlet in the whole Bangladesh which may not bring
convenience for the consumers. As a result, target market can not be very
large.
Opportunities:
Perkins restaurants have a new "KidPerks" program with free cookie and
beverage with the purchase of a kid's meal, as well as toys and interactive
games to make Perkins restaurants an even more fun place for children and
families.
Perkins Guest Experience Program offers monthly draw on sales receipt with
exciting gifts in cash or in gift cards.
Perkins gift card which offers much in the similar way a debit card works,
starts from US$ 10 with which, a customer can buy items from any Perkins
outlet in the world.
Effective Marketing in the Target Market can lead to the milestone of Success.
Promotion of different occasions like: Fathers Day, Mothers Day, Family
Day, Teachers Dayetc. in the local society can promote the demand of our
bakery products specially cakes.
Threats:
Most product are all bakery oriented. But, the main food of target market is not
such items.
Competitors lower price in the local market may cause obstacle to allure
enough customers.
Launching of other Franchise Bakery in the local market.
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OOBJECTIVESBJECTIVES & I& ISSUESSSUES
Objectives:
First-year Objectives
In the first year of our operation, our prime objective is to achieve the 5% of
the bakery product market of the Dhaka city. Meanwhile, by our effective mar-
keting & promotional efforts, we will target to occupy the leader position in
Bakery manufacturer market.
Second-year Objectives
In the second year of our operation, our objectives are to penetrate our business
into new geographic market inside Bangladesh. Doing so, we plan to set a new
branch in the Chittagong city of Bangladesh & also to earn break-even by the
end of our second operating year.
Issues:
In recent times, major discrepancy had flashed into publics eyes regarding
manufacturing food items commercially in Bangladesh. Such mal-practitioners
used to manufacture products in unhygienic environment, adding impure or
rotten raw materials, poisonous colors, chemicals and marketing products with-
out manufacturing & expiry dates. Perkins in Bangladesh will bring a new as-
pect for reliability in Bakery products with its high quality food, sparklingclean restaurants, personalized service and unsurpassed values which is our
major issue. Besides, we will be putting our innovative & devoted marketing
efforts to achieve awareness & response.
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MMARKETINGARKETING SSTRATEGYTRATEGY
Perkins marketing strategy is normally based on target marketing, market segmenta-
tion and market positioning. Perkins tries each and every passerby and food lovers to
attract by their lovely features and outstanding quality. We will try to segment care-
fully and efficiently. However since we will retain in our high quality their prices of
foods would be a little cit higher then other food vendors but not beyond people reach.
Perkins arranges their food basically on time wise (breakfast, lunch, dinner), age wise
(kids, teenagers, aged people and others), and season wise (Summer, Rainy, Winter).
Positioning:
Perkins tries to position themselves as an attractive bakery. We will serve the meal
according to the order instantly. However, the most powerful attribute of Perkins is
they would not like to hear any complain about their food quality. We will always
serve the most fresh and hygienic food and ofcourse instantly.
Product Strategy:
Perkins positions their product as nutritious, tasty, hygienic and fresh. We will provide
the kids the Kid Meal; very healthy, vitamins and protein providing meals with at-
tractively decorated and served. Aged people will find foods they need with less calo-
ries, sugar, diet cookies, diet sweets and many more healthy foods. Teenagers and oth-
ers will find almost everything they want from a restaurant and bakery.
Pricing Strategy:
At first the price of all the items will be a little bit more than normal in order to cover
the cost which we have spend to establish the franchised company. However slowly
we will be getting down to cheaper and stable price. The pricing strategies of some of
our products are given below:
19
Product Names Prices (in Taka)
1. Pancakes 90 450
2. Egg Classics 100 250
Breakfast items
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20
Product Names Prices (in Taka)
3. Mammoth Muffins 40 90
4. Cookies 10 550
5. Pies 45- 90
6. Breakfast Packages 80 250
Lunch and Dinner items
1. Chinese Foods 110 175
2. Biryanis 75 100
3. Lunch and Dinner Packages 80 155
Desserts
1. Different Kinds of sweets 15 150
2. Sweet Touches 30 100
3. Ice-creams (per scoop) 80
Kids Meal
1. Perky Bear Pancakes 55
2. Rainbow Pancakes Breakfast 60
3. French Toast 50
4. Kids Lunch and Dinner packages 50 80
Wedding Cakes (per kg) 750
Birthday/Picture/Children Cakes 1300
Cakes 400 - 800
Sandwiches 35 60
Burgers 45 90
Pastries 15 - 40
Others
Distribution Strategy:
As far as Perkins is a click and mortar company, our distribution channel will be di-
vided into two parts. First part serve in the store and second part will be serving
online. However online distribution is a bit restricted since we will keep one store
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21
only in the first year, customers can order through telephones only because order
through internet requires a credit card and also is a bit complicated process for our
home customers. Of course Perkins will be available through the Internet later. At the
recent time our suppliers will supply foods to the final consumers from the store and
through the telephone ordering. Obviously we are very much careful about the hy-
giene of the food.
Marketing Communication Strategy:
We will be advising and announcing our messages through some important medias,
like televisions, channels, billboards, radios, and by sponsoring concerts. People will
have a very distinctive idea what Perkins is and what are their characteristics, which
will make them different from other bakeries. At the beginning we will show an infor-
mative advertisement then we will move onto reminder adds to tick consumers mind
that we exist.
Marketing Organizing:
We will maintain a smooth hierarchy that will reveal our strong structure of our or-
ganization.
Chief Marketing OfficerPerkins Restaurant & Bakery
Sami RahmanSales Manager
Hossain Ashraf MehdeePromotion Manager
Tahsin AhammadAdvertising Manager
Shahriar AhmedProduction Manager
Atiqur RahmanSupply & QualityControl Manager
Regional Sales Promotion Analyst Advertising Analyst Production Analyst
Supply & QualityControl Analyst
Figure 1: Perkins marketing Organization
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22
Promotional Strategy:
The market is now a day full of promotional activities. Every Company is giving pro-
motions infect very cautiously. Too much promotion will make customers habituated.
For example we will give a concession to coffee in summer so that we can earn a mar-
ginal profit from that or we may make the cold beverage cheaper in winter. Special
days will contain special offers for peoples.
Place Scheme:
We are expecting to open our Perkins outlet at Gulshan Residential area, an aristocrat
location in Dhaka city, in between Gulshan 1 and 2, which is very much attractive and
reachable for our target market. The total floor area of our outlet will be 10,000 SFT;
including our inventory, kitchen and in house bake serve, display and restaurant and
obviously the kids corner!
Actions Plan:
We are expecting that Perkins will be introduced in Bangladesh on July of 2006. We
will start showing informative advertisements in papers from the middle of June. We
will launch some special packages (limited) in the starting to attract the new custom-
ers. Perkins will arrange their product variety according to the seasons. We will divide
the year in three seasons.
Summer:
We would like to have a collection of additional juice and beverage in order to
make the sweated customer fill a cool touch in their throat. There will be lemonade
and fruit juices like mango, orange, litchi, water-melon etc. We will give a conces-
sion on hot drinks; e.g. coffee.
Rainy:
The price of hot drinks; e.g. coffee will be a little higher in the rainy season than
the summer. Some additional juice items of summer will not be available in thispart of year. Many traditional items will be also available at this time.
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Winter:
We will add some traditional pies and cakes in this part of year. The price of hot
drinks will be higher than their usual price in winter season. We will give conces-
sion on fruit juices and lemonade.
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BBIBLIOGRAPHYIBLIOGRAPHY
Principles of Marketing, 1othEdition, Philip Kotler & Gary Armstrong.
http://google.com.bd
http://perkinsrestaurant.com
http://bakeries.com
http://franchise.com
http://franchisegator.com
Mahbub Alam, Sales Manager,Kings Confectionary, Dhanmondi Branch.
Shayan Shafi, Sales Man,Mr. Bakers, Panthapath Branch.
Rafiqul Islam, Sales Man,Hot Breads, Baily Road Branch.
ShumisHot Cake, Panthapath Branch.
Decent Pastry Shop, Shatmasjid Road Branch.