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    T ex {x `t~x|z ct yex {x `t~x|z ct ycx~| extt 9 Ut~x | Utztwx{x~| extt 9 Ut~x | Utztwx{Prepared for:Mr. Bashir Hossainr. Bashir HossainCourse InstructorIntroduction to Marketing (MKT 202)Section # 3School of Business AdministrationNorth South University, Dhaka.

    Prepared By:Hossain Ashraf Mehdeeossain Ashraf Mehdee051. 486. 030

    Sami Rahmanami Rahman051. 490. 030

    Kazi Atiqur Rahmanazi Atiqur Rahman051. 476. 030

    Tahsin Ahammadahsin Ahammad051. 530. 030

    Shahriar Ahmedhahriar Ahmed051. 310. 030

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    April 25, 2006

    Mr. Bashir Hossain

    Course Instructor

    Introduction to Marketing (MKT 202.3)

    School of Business Administration

    North South University, Dhaka.

    Sub: Submission of project report.

    Dear Sir,

    For us, it is a great pleasure to submit the project report on Marketing plans for

    Perkins Restaurant & Bakery in Bangladesh. The Report was assigned for better

    understanding of all the essential parts of the Marketing functions & strategy.

    We admit that it would contribute a lot to have better understanding of our

    classroom experience with a practical exposure in the real working arena.

    However, we have faced a number of limitations to prepare the report due to

    scarcity of organized data, time limitation and little knowledge about marketing

    sector. Yet, we have tried our best of ability to complete the project prop-

    erly and to produce a meaningful report within the constraints. Still, if you

    need any elaboration on any issue, that seems to be inadequately explained in

    the report, we shall be glad to oblige.

    We, sincerely hope that the report will obtain your approval.

    Yours truly,

    Hossain Ashraf MehdeeHossain Ashraf Mehdee (051. 486. 030)

    Sami RahmanSami Rahman (051. 490. 030)

    Kazi Atiqur RahmanKazi Atiqur Rahman (051. 476. 030)

    Tahsin AhammadTahsin Ahammad(051. 530. 030)

    Shahriar AhmedShahriar Ahmed(051. 310. 030)

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    Executive Summary 1

    Introduction 2

    Perkins At A Glance 3

    Current Market Situation 7

    SWOT Analysis 16

    Objectives & Issues 18

    Marketing Strategy 19

    Bibliography 24

    TTABLEABLEOFOF CCONTENTONTENT

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    EEXECUTIVEXECUTIVE SSUMMARYUMMARY

    Penetrating in a new geographic market forPerkins Restaurant & Bakery, we The E

    Company are going to launch as a franchisee ofPerkins Restaurant & Bakery in the

    bakery marketplace of Bangladesh. Being one the proud entrepreneurs to launch as a

    franchisee bakery in Bangladesh, we expect to compete successively with the local

    competitors in Bakery market with our wide variety of high quality delicious assort-

    ment of fresh-baked treats, sparkling clean restaurants, personalized service and un-

    surpassed values featured at reasonable prices.

    Our primary marketing objectives of this plan are to achieve the 5% of the bakery

    product market of the Dhaka city. Meanwhile, we will target to occupy the leader po-

    sition in Bakery manufacturer market & to set a new branch in the Chittagong city of

    Bangladesh as well.

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    IINTRODUCTIONNTRODUCTION

    Origin of the Report:

    This general report of Marketing is prepared to fulfill the requirements of the intro-

    duction to marketing course, instructed by our honorable facultyMr. Bashir Hos-

    sain.

    Objectives of the Report:

    To find out the application of the concept of marketing in practicalsituations;To franchise a bakery in our country;

    To describe the overall marketing plan of our bakery.

    Limitations of the Report:

    Scarcity of pertinent information.

    Time Constraint.Lack of experience.

    Lack of knowledge about the functional aspect of Marketing planning.

    Methodology of the Report:

    Search information through the internet;

    Gathered and stored data that were relevant;Made necessary assumptions to explain scenarios;Made recommendation.

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    PPERKINSERKINS AATT A GA GLANCELANCE

    Perkins At A Glance:

    Since 1958 Perkins Restaurants have gained

    a solid reputation for high quality personal-

    ized dining.

    The Restaurant Company currently owns

    and franchises approximately 500 full ser-

    vice Perkins Restaurants and Bakeries in all

    around the world.

    The Perkins system includes 156 company-owned and operated restaurants and

    338 franchised units. More than 50% of Perkins Restaurants are located in

    Minnesota, Pennsylvania, Ohio, Florida and Wisconsin and rest 50% around

    the world.

    In 2003, the company and its franchisees opened 8 new restaurants. Systemwide restaurant sales were $811,000,000.

    The Company and its franchisees employ approximately 25,000, encompassing

    both full and part time positions all around the world.

    Perkins prototype buildings offer flexible development alternatives for tradi-

    tional as well as non-traditional sites. The design incorporates a central kitchen

    and bakery with separate dining wings for increased efficiency and guest satis-

    faction. Prototype buildings can accommodate 150 to 220 seats depending onmarket needs and can be easily expanded when necessary.

    Core menu items at Perkins include its famous pancakes, unique premium

    omelets, juicy USDA choice steaks, and Bread Bowl salads. Perkins menu

    development & innovation ensures that all product offerings recognize & ad-

    dress consumers changing tastes & preferences.

    Perkins in-store bakeries provide a unique point of difference for the restaurant

    chain, serving a mouth-watering selection of premium freshly baked Mammoth

    Muffins, cookies, cakes, pies, cheesecakes and specialty pastries each and

    every day.

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    Perkins Promise of 100% guest satisfaction is the company's commitment to provid-

    ing superior service to all customers each and every day. By analyzing our environ-

    ment and the great satisfaction from the Perkins made us happy to decide and con-

    tribute our money in franchising the Perkins Bakery in our country.

    4

    Franchising Perkins:

    "Perkins" has always meant comfortable, family-

    oriented restaurants. For the franchise owners,

    "Perkins" represents a great opportunity to grow

    and prosper.

    The soundness of their basic concept and the

    ability to adapt to current consumer trends have

    made the Perkins brand dominant for more than

    40 years.

    All franchisees receive personal attention at every levels.

    Perkins is always closely involved with their franchisees, providing a network

    of support systems they feel are necessary for a successful business. Franchisee

    always receives help in site selection and construction management. They pro-

    vide a complete on-site opening team, followed by on-going business consult-

    ing, marketing, training and purchasing. In addition, their research and devel-

    opment efforts are second to none, ensuring the franchisees the best menu in

    the business, including signature items the franchisees can trust.

    And they do everything they can to make sure their franchisees are well pre-

    pared for changes in the marketplace.

    Perkins franchisees share in the benefits of PRISM Management Software, a

    computer package used by all Perkins restaurants. This software provides ad-

    ministrative conveniences from labor scheduling and management to simpli-

    fied purchasing and inventory control.

    For Perkins Restaurants, today's picture is bright and the long-term outlook is even

    better and so we decided to franchise Perkins Bakery and Restaurant and the steps

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    we followed to franchise it is given below:

    Steps taken to Franchise Perkins

    Step 1:

    We submitted the Personal and Financial Questionnaire included in this packet

    evidencing that net worth and liquidity qualifications have been met. No

    money was required at this time.

    Step 2:

    Attended a Pre-Application Seminar held at one of Perkins corporate offices.

    During this one-day meeting, they provide more detailed information about

    services, identify the business relationship and outline their application proc-

    ess.

    Step 3:

    Based on their preliminary review of our qualifications and the geographic

    area in which we are interested, they invited us to submit an application along

    with the $5,000 (U.S.) deposit.

    Step 4:

    Our completed application along with all necessary supporting documents was

    reviewed. Our proposed site was evaluated and approved.

    Step 5:

    Following approval of our application, a Commitment Agreement was issued.

    Upon execution, the balance of the license fee was paid.

    Step 6:

    Prior to commencement of construction, a pre-development meeting was held.

    Company representatives at the meeting include individuals from their Con-

    struction and Operations Departments.

    Step 7:

    After our store open, they will execute our License Agreement. One of their

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    experienced New Store Opening (NSO) Teams will be available then to assist

    our management teams during the pre- and post-opening periods. Their NSO

    Teams will be sent in three waves to ensure effective training and assistance

    throughout the entire opening process.

    Step 8:

    After final construction costs is identified, we will provide them with a final

    cost analysis of our project. They will use the information to assist franchisees

    in estimating costs incurred with opening future Perkins Restaurant & Baker-

    ies.

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    CCURRENTURRENT MMARKETARKET SSITUATIONITUATION

    Market Description:

    For bakery business it is a monopolistic competition market in Bangladesh. Per-

    kinss market planning is to keep the current customers and also to attract the new

    customers by providing them different options. Perkins target customers are the

    final consumers. Along with bakery items we also provide different food option

    such as lunch and dinner package. From these, customers can get every kind of

    food items according to their need.

    Product review:

    Perkins always tries to offer foods, which are supreme in quality, tasty, hygienic

    and attractive looking. They divide their food section in 4 assortments:

    Breakfast:

    Perkins love the sizzle of smoked ham, the cracking of farm fresh eggs, and Mam-

    moth Muffins rising in the oven. We love the secret-recipe buttermilk pancakes

    that were first made us famous back in 1958 by the Perkins. Whipping them up

    right here in our kitchen with only the freshest ingredients like real buttermilk and

    farm fresh eggs. We love bringing a stack to your table, served with our own spe-

    cialty syrups. We serve them with a smile because we know these are the finest

    pancakes you cant get anywhere. Same goes for all our breakfast selections like

    our Potato Pancakes, our elegant Perkins Eggs Benedicts, and our Tremendous

    Twelve platter.

    We're proud everything we serve you is the finest robust coffee, 100% Grade A

    juices, lean ham, real sausage gravy, fresh eggs prepared to order, and, of course,

    fresh-baked muffins and goodies.

    Pancakes PlusOur world-famous pancakes are made-from-scratch with our ownsecret recipe batter and served with our Perkins brand syrups

    (Maple, Apricot, Twinberry and Sugar Free Maple).

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    8

    The Buttermilk FiveFive of our light, fluffy secret recipe buttermilk pancakes.

    Short StackA lighter portion of three buttermilk pancakes. Add fruit topping for a nominal charge.

    Strawberry PancakesFive secret recipe buttermilk pancakes smothered with strawberry

    topping, sprinkled with powdered sugar and a dollop of whipped

    topping.

    55 Plus Fruit PancakesThree secret recipe pancakes smothered with warm Blueberry or Strawberry topping

    and a dollop of whipped topping, sprinkled with powdered sugar.

    Egg Beaters no fat, no cholesterol alternative, available upon request for any of our

    omelets or scrambled egg entrees

    Egg ClassicsServed with hash browns or breakfast potatoes and choice of:

    three buttermilk pancakes fresh-baked Mammoth Muffin

    white, rye or whole wheat toast

    Granny's Country OmeletteAn American food made up with diced ham, onions, American cheese, celery and

    green peppers, topped with a savory cheese sauce. With hashed browns tucked inside

    and out.

    Build Your Own OmeletteStart off with any two ingredients. Want more? Add additional ingredients: Diced

    Ham Sausage Mushrooms Tomatoes American Cheese Swiss Cheese Ched-

    dar Cheese Monterey Jack Cheese Pepper Jack Cheese Bacon pieces Garden

    mix of onion, celery, green peppersEgg Beaters no fat, no cholesterol alternative, available upon request for any of our

    omelets or scrambled egg entrees.

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    Classic Egg FavoritesTwo farm-fresh Grade AA eggs cooked to order and choice of: Hickory-smoked Ba-

    con, Sausage Links, Sausage Patties, and Canadian bacon.

    Perkins Steak and EggsA tender 7 oz. top sirloin steak, seasoned and grilled to order, served with two fresh

    large eggs cooked to order.

    Tremendous TwelveOur hearty breakfast of three large eggs cooked to order, four pancakes, crispy hash

    browns or breakfast potatoes and four bacon strips or sausage links. No accompani-

    ments.

    Mammoth MuffinsBlueberryApple CinnamonCarrot Raisin NutBran or Oat BranCinnamon StreuselLemon Poppy seedBanana NutBoston CreamRaspberry Sour CreamChocolate ChipChocolate Chip Bavarian CreamReduced Fat MuffinSpecialty of the Day

    The Cookie JarChocolate ChipOatmeal Raisin WalnutPeanut Butter Chocolate ChipWhite Chocolate Macadamia Nut

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    10

    PiesHome style Apple Lattice

    Apple, reduced fat

    Banana Cream

    Home style Blueberry Lattice (seasonal)

    Caramel Apple

    Home style Cherry Lattice (seasonal)

    Chocolate French Silk

    Coconut Cream

    Heath

    Crunch

    Lemon Meringue

    Peanut Butter Silk

    Southern Pecan

    Wild berry, reduced fat

    Lunch and dinner items:

    We offer our customers two kind of lunch and dinner package.

    Traditional Bengali lunch package with beverage:

    This package we introduce boiled rice with beef, chicken, mutton, dal, prown curry

    and beverage.

    Chinese lunch and dinner:

    Here people can get pure Chinese lunch and dinner, which contains Chinese rice,

    vegetables, soup, and salad.

    Deserts:

    Blue Ribbon pies

    Pie Shoppe Specialties

    Sweet Touches

    Scoop of different flavored Ice Cream

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    Kids meal:Perky Bear PancakesThree pancakes served with a sprinkling of chocolate chips and

    whipped butter.

    Rainbow Pancakes BreakfastColorful sprinkles and whipped topping on two pancakes with

    two strips of bacon.

    French ToastTwo yummy slices of French bread, coated in a batter of cinna-

    mon and grilled to perfection. Served with two strips of bacon.

    City SlickerOne fresh egg with two crispy bacon strips or sausage links,

    hash browns and choice of toast or pancakes.

    There are more specials items for the kids.Grilled Cheese Sandwich*

    Kid's Cheeseburger

    Kid's Cheese Pizza

    Crispy Tenders Basket

    Mac & Cheese*

    We also offer different types of wedding, birthday, children and picture cakes. Along

    with the special items in breakfast, deserts we also offer different kind of sandwiches,

    pizzas, rolls, burgers, patties and other special items.

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    Food SectionTargeted

    Segments Names Features

    Breakfast

    Kids

    Kids Meal

    The meal is healthy, de-

    signed specially for kids

    and attractively served.

    Teenagers &

    others

    Any of the Breakfast

    Item

    All foods are healthy,

    hygienic and delicious.

    Aged Peoples 1. Egg Classic2. Grannys Country

    Omelet

    3. Sugar free muffins

    and pies

    4. Diet sweets, Diet

    Our breakfasts for agedpeople are cholesterol

    free. They are made with

    less calorie. And there

    are also sugar free items

    along with diet cookies,

    Lunch

    Kids Kids Meal The lunch is healthy, de-

    signed specially for kids

    and attractively served.

    Teenagers &

    others

    Any of the Lunch Item All foods are healthy,

    hygienic and delicious.

    Aged Peoples Item named Build

    your own lunch

    You can choose any

    items you want with

    plain rice or Chinese

    Kids Kids Meal The dinner is healthy,

    designed specially for

    kids and attractively

    served.

    Teenagers &

    others

    Any of the Dinner Item All foods are healthy,

    hygienic and delicious.

    Aged Peoples Item named Build

    your own Dinner

    You can choose any

    items you want with

    Dinner

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    13

    Food SectionTargeted

    Segments Names Features

    Deserts

    Kids Kids Meal The meal is healthy, de-

    signed specially for kids

    and attractively served.

    Teenagers &

    others

    Any of the Desert Item All foods are healthy,

    hygienic and delicious.

    Aged Peoples 1.Special sugar and

    calorie less ice creams

    2.Suger free pies, diet

    cookies and sweets.

    Our special desserts for

    aged people are choles-

    terol free. They are made

    with less calorie. And

    there are also sugar free

    items along with diet

    cookies, sweets and

    Competitive review:

    As it is a monopolistic competition market, there are many competitors. Key competi-

    tors are:

    SHUMIS HOT CAKE:

    Hot cake is a very well known bakery. But they have some limitations. Their main

    highlighted area in business is to make pastries and cakes. They are also very able to

    make different kinds birthday cakes. They follow modern design and ingredients to

    make their cakes and pastries. They use new machinery and they made all of their

    products without hand touch.

    DECENT PASTRYSHOP:

    Decent pastry shop was established in 1982. Though they have some branches in the

    city, their quality of cake and other food items are not fully market winning product.

    KINGSCONFECTIONARY:

    One of the most famous confectionary in the city and also in the country. They are

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    14

    famous for making breads, doughnuts, cakes etc. They also have heavy financial sup-

    port and by this they are trying to capture the market. But recently they are struggling

    to maintain their quality as the mobile court fined them for their bad environment in

    their kitchen.

    HOT BREAD:

    One of the franchised bakeries in the city. The have the reputation and are doing well

    with modern marketing system. They are famous for making breads, doughnuts, cakes

    etc.

    MR. BAKERS:

    One of the franchised bakeries in the city. They are new in our countrys market and

    they are doing very good. They are trying to capture the market by their attractive and

    innovative products.

    Competitors Price Reviews of their different items (in Taka):

    Product Shumis Hot

    Cake

    Decent

    Pastry Shop

    Kings

    ConfectionaryHot Bread Mr. Bakers

    Wedding

    Cake (per

    600 550 600 650 700

    Birthday/

    Picture/

    Children

    cake (per kg)

    1100 1000 1100 1200 1200

    English Cake 70(small) 70(small) 70(small) 70(small) 70(small)

    110(med) 110(med) 110(med) 110(med) 110(med)

    160(big) 160(big) 160(big) 160(big) 160(big)

    Cookies (per

    packet)

    250-600 200-500 200-600 300-700 250-700

    Baby sweet 25-100 25-100 25-100 25-100 25-100

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    Breakfast

    items

    20-150 20-100 20-150 20-250 20-300

    Pancakes 60-300 60-300 60-300 60-300 60-300

    Muffins (per

    piece)

    25-70 20-80 25-80 20-90 20 - 90

    Desert Items 40-250 20-200 40-250 40-350 40-400

    Pastries 10-30 10-30 10-30 10-30 10-30

    Product

    Name

    Shumis Hot

    Cake

    Decent

    Pastry Shop

    Kings

    ConfectionaryHot Bread Mr. Bakers

    Lunch &

    Dinner items

    None None 75-250 None None

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    SWOT ASWOT ANALYSISNALYSIS

    Strength:

    Since 1958 Perkins Restaurants have gained a worldwide solid reputation for

    high quality personalized dining.

    Perkins menu offers consumers a comprehensive breakfast, lunch and dinner

    selection ranging from the traditional to the innovative.

    Early in the morning, while many of others are still sleeping, our bakers are

    busy baking up the delicious assortment of fresh-baked treats that have helped

    make Perkins a most popular restaurant and agreatlocal bakery.

    Perkins will introduce the in-house bake shops in Bangladesh where customers

    can either order or take out a wide array of delectable, freshly baked Mammoth

    Muffins, cookies, cakes, pies, cheesecakes and specialty pastries each and

    every day.

    High quality food, sparkling clean restaurants, personalized service and unsur-passed values promises a memorable dining experience.

    Consistently serving a wide variety of quality foods in a family-oriented envi-

    ronment with genuine care and attention to detail is the foundation of our busi-

    ness.

    Core menu items at Perkins include its famous pancakes, unique premium

    omelettes, juicy USDA choice steaks, Bread Bowl salads, and signature melt

    sandwiches. Perkins menu development and innovation ensures that all productofferings recognize and address consumers changing tastes and preferences.

    Seniors and children also are special at Perkins.

    The chain offers its "Fifty-Five Plus" collection with breakfast, lunch and din-

    ner entrees at special value prices for guests 55 years of age or older.

    Its Kids' Menu has fun foods like bear pancakes, chicken nuggets and pizza

    wheels.

    The Company operates or franchises 494 full-service restaurants.

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    Weakness:

    Prices of different items are relatively higher compared to that of the domestic

    competitors.

    Starting with only 1 (one) outlet in the whole Bangladesh which may not bring

    convenience for the consumers. As a result, target market can not be very

    large.

    Opportunities:

    Perkins restaurants have a new "KidPerks" program with free cookie and

    beverage with the purchase of a kid's meal, as well as toys and interactive

    games to make Perkins restaurants an even more fun place for children and

    families.

    Perkins Guest Experience Program offers monthly draw on sales receipt with

    exciting gifts in cash or in gift cards.

    Perkins gift card which offers much in the similar way a debit card works,

    starts from US$ 10 with which, a customer can buy items from any Perkins

    outlet in the world.

    Effective Marketing in the Target Market can lead to the milestone of Success.

    Promotion of different occasions like: Fathers Day, Mothers Day, Family

    Day, Teachers Dayetc. in the local society can promote the demand of our

    bakery products specially cakes.

    Threats:

    Most product are all bakery oriented. But, the main food of target market is not

    such items.

    Competitors lower price in the local market may cause obstacle to allure

    enough customers.

    Launching of other Franchise Bakery in the local market.

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    OOBJECTIVESBJECTIVES & I& ISSUESSSUES

    Objectives:

    First-year Objectives

    In the first year of our operation, our prime objective is to achieve the 5% of

    the bakery product market of the Dhaka city. Meanwhile, by our effective mar-

    keting & promotional efforts, we will target to occupy the leader position in

    Bakery manufacturer market.

    Second-year Objectives

    In the second year of our operation, our objectives are to penetrate our business

    into new geographic market inside Bangladesh. Doing so, we plan to set a new

    branch in the Chittagong city of Bangladesh & also to earn break-even by the

    end of our second operating year.

    Issues:

    In recent times, major discrepancy had flashed into publics eyes regarding

    manufacturing food items commercially in Bangladesh. Such mal-practitioners

    used to manufacture products in unhygienic environment, adding impure or

    rotten raw materials, poisonous colors, chemicals and marketing products with-

    out manufacturing & expiry dates. Perkins in Bangladesh will bring a new as-

    pect for reliability in Bakery products with its high quality food, sparklingclean restaurants, personalized service and unsurpassed values which is our

    major issue. Besides, we will be putting our innovative & devoted marketing

    efforts to achieve awareness & response.

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    MMARKETINGARKETING SSTRATEGYTRATEGY

    Perkins marketing strategy is normally based on target marketing, market segmenta-

    tion and market positioning. Perkins tries each and every passerby and food lovers to

    attract by their lovely features and outstanding quality. We will try to segment care-

    fully and efficiently. However since we will retain in our high quality their prices of

    foods would be a little cit higher then other food vendors but not beyond people reach.

    Perkins arranges their food basically on time wise (breakfast, lunch, dinner), age wise

    (kids, teenagers, aged people and others), and season wise (Summer, Rainy, Winter).

    Positioning:

    Perkins tries to position themselves as an attractive bakery. We will serve the meal

    according to the order instantly. However, the most powerful attribute of Perkins is

    they would not like to hear any complain about their food quality. We will always

    serve the most fresh and hygienic food and ofcourse instantly.

    Product Strategy:

    Perkins positions their product as nutritious, tasty, hygienic and fresh. We will provide

    the kids the Kid Meal; very healthy, vitamins and protein providing meals with at-

    tractively decorated and served. Aged people will find foods they need with less calo-

    ries, sugar, diet cookies, diet sweets and many more healthy foods. Teenagers and oth-

    ers will find almost everything they want from a restaurant and bakery.

    Pricing Strategy:

    At first the price of all the items will be a little bit more than normal in order to cover

    the cost which we have spend to establish the franchised company. However slowly

    we will be getting down to cheaper and stable price. The pricing strategies of some of

    our products are given below:

    19

    Product Names Prices (in Taka)

    1. Pancakes 90 450

    2. Egg Classics 100 250

    Breakfast items

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    20

    Product Names Prices (in Taka)

    3. Mammoth Muffins 40 90

    4. Cookies 10 550

    5. Pies 45- 90

    6. Breakfast Packages 80 250

    Lunch and Dinner items

    1. Chinese Foods 110 175

    2. Biryanis 75 100

    3. Lunch and Dinner Packages 80 155

    Desserts

    1. Different Kinds of sweets 15 150

    2. Sweet Touches 30 100

    3. Ice-creams (per scoop) 80

    Kids Meal

    1. Perky Bear Pancakes 55

    2. Rainbow Pancakes Breakfast 60

    3. French Toast 50

    4. Kids Lunch and Dinner packages 50 80

    Wedding Cakes (per kg) 750

    Birthday/Picture/Children Cakes 1300

    Cakes 400 - 800

    Sandwiches 35 60

    Burgers 45 90

    Pastries 15 - 40

    Others

    Distribution Strategy:

    As far as Perkins is a click and mortar company, our distribution channel will be di-

    vided into two parts. First part serve in the store and second part will be serving

    online. However online distribution is a bit restricted since we will keep one store

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    21

    only in the first year, customers can order through telephones only because order

    through internet requires a credit card and also is a bit complicated process for our

    home customers. Of course Perkins will be available through the Internet later. At the

    recent time our suppliers will supply foods to the final consumers from the store and

    through the telephone ordering. Obviously we are very much careful about the hy-

    giene of the food.

    Marketing Communication Strategy:

    We will be advising and announcing our messages through some important medias,

    like televisions, channels, billboards, radios, and by sponsoring concerts. People will

    have a very distinctive idea what Perkins is and what are their characteristics, which

    will make them different from other bakeries. At the beginning we will show an infor-

    mative advertisement then we will move onto reminder adds to tick consumers mind

    that we exist.

    Marketing Organizing:

    We will maintain a smooth hierarchy that will reveal our strong structure of our or-

    ganization.

    Chief Marketing OfficerPerkins Restaurant & Bakery

    Sami RahmanSales Manager

    Hossain Ashraf MehdeePromotion Manager

    Tahsin AhammadAdvertising Manager

    Shahriar AhmedProduction Manager

    Atiqur RahmanSupply & QualityControl Manager

    Regional Sales Promotion Analyst Advertising Analyst Production Analyst

    Supply & QualityControl Analyst

    Figure 1: Perkins marketing Organization

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    Promotional Strategy:

    The market is now a day full of promotional activities. Every Company is giving pro-

    motions infect very cautiously. Too much promotion will make customers habituated.

    For example we will give a concession to coffee in summer so that we can earn a mar-

    ginal profit from that or we may make the cold beverage cheaper in winter. Special

    days will contain special offers for peoples.

    Place Scheme:

    We are expecting to open our Perkins outlet at Gulshan Residential area, an aristocrat

    location in Dhaka city, in between Gulshan 1 and 2, which is very much attractive and

    reachable for our target market. The total floor area of our outlet will be 10,000 SFT;

    including our inventory, kitchen and in house bake serve, display and restaurant and

    obviously the kids corner!

    Actions Plan:

    We are expecting that Perkins will be introduced in Bangladesh on July of 2006. We

    will start showing informative advertisements in papers from the middle of June. We

    will launch some special packages (limited) in the starting to attract the new custom-

    ers. Perkins will arrange their product variety according to the seasons. We will divide

    the year in three seasons.

    Summer:

    We would like to have a collection of additional juice and beverage in order to

    make the sweated customer fill a cool touch in their throat. There will be lemonade

    and fruit juices like mango, orange, litchi, water-melon etc. We will give a conces-

    sion on hot drinks; e.g. coffee.

    Rainy:

    The price of hot drinks; e.g. coffee will be a little higher in the rainy season than

    the summer. Some additional juice items of summer will not be available in thispart of year. Many traditional items will be also available at this time.

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    Winter:

    We will add some traditional pies and cakes in this part of year. The price of hot

    drinks will be higher than their usual price in winter season. We will give conces-

    sion on fruit juices and lemonade.

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    BBIBLIOGRAPHYIBLIOGRAPHY

    Principles of Marketing, 1othEdition, Philip Kotler & Gary Armstrong.

    http://google.com.bd

    http://perkinsrestaurant.com

    http://bakeries.com

    http://franchise.com

    http://franchisegator.com

    Mahbub Alam, Sales Manager,Kings Confectionary, Dhanmondi Branch.

    Shayan Shafi, Sales Man,Mr. Bakers, Panthapath Branch.

    Rafiqul Islam, Sales Man,Hot Breads, Baily Road Branch.

    ShumisHot Cake, Panthapath Branch.

    Decent Pastry Shop, Shatmasjid Road Branch.