YEAR IN REVIEW2011

MARYLAND/PENNSYLVANIA

Each day at our medical clinics men and women arrive despondent and desperately seeking care, but leave renewed and touched as we bear witness to miracles of healing and hope. At our core, Mission of Mercy seeks to restore dignity by sharing God’s mercy with those we serve. We actively seek to transform lives by being an instrument of “healing through Love” …God’s Love.

The economic downturn, some would say recession, continued in 2011 bringing newly uninsured to seek out our services. On several occasions, our

staff and volunteers served as many as 110 patients in a single day. Those without appointments lined up as early as 2 or 3 in the morning to see a physician or dentist. Over the past year in the Maryland/Pennsylvania region we treated more than 9,200 medical patients, performed more than 3,800 critical dental procedures and dispensed more than 17,500 free prescription medications.

At the same time, as a result of the continuing economic crisis, available funding for non-profits declined significantly. Specifically, in 2011 Mission of Mercy experienced a 35% drop in donations. In response to these funding limitations, Mission of Mercy implemented staffing and payroll reductions that have taken effect in 2012. All of our adjustments have been implemented so as to minimize the negative impact on patients. With fewer clinic days, however, we fear a widening gap in our ability to meet the overwhelming needs of our patients.

Despite all this, Mission of Mercy continues to witness miracles and healing through Love by relying on the contributions and giving of others to sustain our work. The combined generosity of our community partners, foundations, donors, volunteers and healthcare organizations gives life to our mission of healing through Love and the restoration of dignity to all those entrusted to our care.

We look forward in 2012 to continue to provide innovative care by adding more physical therapists and volunteer dentists. As always, funding is essential to carry out the work that God has called us to do in His communities.

Thank you again for your compassion and generosity of spirit. We could not do what we do without you!

Dr. Michael Sullivan, Chief Medical Director

DEAREST FRIENDS,

Thanks to the generosity of a capacity building grant from the Ausherman Family Trust, Mission of Mercy was able to undertake an eight-month strategic planning process, facilitated by outside professionals, which included our local stakeholders and national board of directors.

During this process, our core values were identified as:

The resulting strategic plan (adopted by the board of directors in November 2011), reaffirmed our focus on providing mobile healthcare primarily by volunteer health professionals, to serve the increasing demand of the uninsured working poor.

In addition, our mission statement was reviewed and updated and a five-year vision statement was adopted. Mission of Mercy will continue to:

faith-based character of our work.

Mission of Mercy as an organization is energized by our planning process and we are eager to attain our strategic goals, such as:

STRATEGIC PLANNING FOR THE FUTURE

SERVICES PROVIDED IN 2011

18,000FREE PRESCRIPTIONS

9,420FREE MEDICAL VISITS

3,800FREE DENTAL PROCEDURES

822FREE DENTAL VISITS

300+FREE EXPECTANT

MOTHER CHECK-UPS

As a result of the Strategic Planning process, Mission of Mercy developed the updated Mission Statement:To restore dignity and “healing through Love” at mobile clinics, providing free healthcare and medications to all who come.

CHILDREN ...................3%

ELDERLY ......................7%

ADULT FEMALE .... 52%

ADULT MALE .......... 38%

53% MINORITY 98% UNINSURED 70% CHRONICALLY ILL

OUR PATIENTSThe restoration of dignity – treating patients with respect and compassion – has been at the core of Mission of Mercy’s work since our inception. We recognize that at any given moment hundreds of sick and hurting individuals in our communities are desperately seeking medical care, feeling hopeless with no place to turn, often going without the medical attention they need. Mission of Mercy ensures that those in need of services are cared for whether it is with free medical visits, free dental, free prescription medications or, in some severe cases, free surgery.

- The pain she experienced each day led to severe migraines. Uninsured, unable to work and

without the funds to visit a private dentist, she struggled to care for the problem on her own, using nearly an entire bottle of over-the-counter pain medication each day. Her condition led to difficulty with her equilibrium, and as a re-sult she was unable to bend over and perform basic tasks around the house, including getting her daughter ready for school. The situation escalated to the point where she had to make the heart-breaking decision to send her daughter to live with relatives in a nearby city.

Tracy’s life changed the day she visited the volunteer dentists at Mission of Mercy.

Mission of Mercy was able to treat the oral infection and, over several subsequent visits, performed the many dental procedures she so desperately needed in order for her health to improve.

Tracy is now free of pain, happily employed as a nursing home assistant and reunited with her daughter. She credits the dedicated and loving volunteers at Mission of Mercy with her new life.

“ I was really in pain and you all took your time to help me with no pay. In this world, it’s hard to find people that will give of themselves. You are all points of light for God.”

—HEATHER W.

YEAR IN AND YEAR OUT—VOLUNTEERS SPREAD THE LOVE Being healthy and feeling loved are two of the most basic human instincts. As the medical home for our patients, our volunteers not only work with patients to help them manage their conditions, they also provide a deeper and more meaningful kind of one-on-one caring.

More than from all types of medical backgrounds donated their time and expertise in 2011. Our family of medical volunteers last year included 28 physicians, 58 nurses and technicians, 8 pharmacists, and 22 dentists/dental hygienists.

A medical background is not needed to help spread the love at Mission of Mercy. More than volunteers coordinate clinic set-up, register patients and record data, pull and prepare patient records, schedule follow-up appointments, serve as fundraisers and provide essential interpreting services and educational materials.

Each year we rely heavily on our community’s generosity and support. Pro bono and in-kind services include donated clinic facilities, surgical procedures, medical equipment and supplies, prescription medications, lab and hospital imaging services. In addition, an enormous number of volunteer hours are gifted by physicians, nurses, pharmacists, lab technicians, interpreters and clinic volunteers, all who work together tirelessly and joyfully to provide our services.

To become a Mission of Mercy volunteer or donor, please call the Mission of Mercy office today at 301-682-5683 to learn how you can help, or email us at main@amissionofmercy.org.

In 2011 Mission of Mercy experienced

a 35% decrease in funding.

Despite these circumstances, we continue to cause

miracles and healing through

Love by relying on the generosity and giving of others to sustain our work.

SUPPORT & REVENUE 201 1

Public Contributions $281,152

Grants 256,999

Special Events – Net 70,773

Other Revenue 1,521

Donated Volunteer Services 642,284Donated Rx, Supplies & Equipment Donated Facilities Donated Lab, X-Ray, etc.

EXPENSES 201 1

Medical & Dental Program $1,150,003

Management & General 185,678

Fundraising 181,225

MISSION OF MERCY

MOBILE CLINIC PROGRAM - FINANCIAL SUMMARYFISCAL YEAR ENDING JUNE 30, 2011 (UNAUDITED)

WE’D LIKE TO RECOGNIZE THE FOLLOWING DONORS AND FOUNDATIONS FOR THEIR SUPPORT OF $1,000 OR MORE IN 2011...Affordable GlassAlexander Stewart, MD FoundationAmerican Legion Post 202Ausherman Family Foundation, Inc.Ausherman Family TrustMr. and Mrs. Joseph D. BakerMr. and Mrs. Richard J. BaldwinBaltimore Women’s Giving CircleBB&TMr. Joseph BellMr. and Mrs. Richard M. BernsteinMr. and Mrs. Peter F. BlanchardMr. and Mrs. Carl J. BowenMr. and Mrs. Nelson L. BowmanBrook Hill United Methodist ChurchMr. and Mrs. Robert J. BrownByrd Dental Health Center, LLCThe Marian and George

Creel Family FundMr. and Mrs. Thomas M. CallahanMr. and Mrs. L. Michael CaltriderCardiology CenterCarroll Eye CareCarroll Hospital CenterCatholic Community of

St. Francis XavierChaney Valuation Advisors, LLCCIGNA FoundationCommunity Foundation

of Frederick CountyMr. and Mrs. Paul N. CritchfieldCVS CaremarkDelaplaine Foundation, Inc.Direct Relief InternationalMr. and Mrs. Eugene S. DomalskiDrees Homes/Ausherman HomesMrs. Patricia M. EllisEmergent BioSolutionsEvangelical Reformed

United Church of Christ

Fairview ChapelFaith Baptist ChurchFoodPro CorporationFountain Rock Management Corp.Frederick County Medical SocietyFrederick Memorial HospitalFrederick Presbyterian ChurchG. Frank Thomas Foundation, Inc.Mr. and Mrs. Michael GalvinGladhill FurnitureMr. Thomas GriffinMr. and Mrs. Darrell GuytonHeating World, Inc.Mr. Dale HeitzigCol. and Mrs. John J. Hickey, Jr.Mr. Richard HillHolly Hills Country ClubHuonggiang Lucie Tran TrustMr. and Mrs. Robert M. JonesMr. and Mrs. Timothy KahneKaiser Foundation Health Plan of

the Mid-Atlantic States, Inc.Mr. Phillip A. KennedyMs. Mary KilbourneKiwanis Club of Frederick, Inc.Mr. and Mrs. Edmund KoenkeDr. and Mrs. Henry W. KonerkoMr. and Mrs. Gary W. LieneschMr. and Mrs. Donald C. LintonM&T Investment GroupMark A. Pitts, DDS, PAMr. and Mrs. John T. MayerMrs. Ann H. McCarthyMiss Kathleen L. McClintockMrs. Joanne McClureMcPherson & AssociatesDr. and Mrs. James J. McPhillipsMeadow Brook Golf CourseMidAtlantic Farm Credit, FLCAMr. and Mrs. Daniel C. Milbocker

Mrs. Beth MillerMonocacy Valley ChurchNorthminster Prebysterian ChurchMr. and Mrs. Michael A. PerezMrs. Harriet B. PerrelliDr. Constance A. PriceProgress-Immanuel United

Presbyterian Church GenerationQuality Health FoundationDr. and Mrs. Magin QuiambaoRager, Lehman and Houck, PCMr. and Mrs. Donald RippeonRobert C. Hoffman TrustMr. and Mrs. Paul J. RockDr. and Mrs. Larry D. RomaneMs. Sharon RudySAIC - Frederick, Inc.Ms. Jeanne E. SchenoDr. Mark ShulmanShulman, Rogers, Gandal,

Pordy, & Ecker, P.A.Silicon Valley Community

FoundationMr. and Mrs. George A. SnyderMr. and Mrs. Edward J. SonbergSovereign Military Order of

Malta Federal AssociationSt. Bartholomew’s Roman

Catholic ChurchSt. John the Evangelist

Roman Catholic Church St. Peter’s Catholic ChurchMr. and Mrs. Stan E. StigdonMr. Martin J. SullivanDrs. Michael & Gianna SullivanTaylorsville United

Methodist ChurchThe Ashland FoundationThe Auxiliary of Frederick Elks # 684The Dresher Foundation, Inc.

The Foundation for Spirituality and Medicine, Inc.

The Frank & Josephine Lancelotta Foundation, Inc.

The Frederick Business Properties Company

The John J. Leidy Foundation, Inc.The Joseph D. Baker Fund, Inc.The Kahlert Foundation, Inc.The Lawrence L. and Julia Z.

Hoverter Charitable FoundationThe Shared MinistryThe TJX Foundation, IncThe Traffic Group, IncThomas M. Martin TrustMr. and Mrs. Steven TroelschTyco Electronics Matching

Gift ProgramUnited ConcordiaUnited Way of Central

Maryland-Baltimore Co.United Way of the Capital RegionDr. and Mrs. Nayan J. VaywalaMs. Gina T. VespignaniMr. and Mrs. David WallaceMr. John H. Walsh, IIIWeinberg and Miller LLCMr. and Mrs. Gregory P. WelshMr. and Mrs. Robert A. WhiteWhiting-Turner HeadquartersWilliam E. Cross Foundation, IncMr. and Mrs. Thomas D. WitzelMr. Thomas P. WolfWomen’s Giving Circle of

Frederick CountyWood-Mizer Products, Inc.Mr. and Mrs. George A. YezulinasMr. and Mrs. Michael S. YoungYTI - MechanicsburgRev. Peter Zorjan

Every effort has been made to ensure the accuracy of this list; however, if you find that your name is incorrect, or not listed, please let us know and we will be happy to correct our records. If you wish your gift to be anonymous, please let us know.

“ On a given day we may have 35-40 scheduled patients and an additional 25-30 walk-ins. The walk-in demand is so high that we may have walk-ins lined up at 2 or 3 in the morning and sometimes even the night before they sit outside in their car for the dental services.”

—DR. MICHAEL SULLIVAN

TEEING UP TO HELP MISSION OF MERCY

GETTYSBURG TOURNAMENT “DRIVES” THE MISSION HOMEEach year, for the past 15 years, volunteer Wayne Warthen has been chairing a golf tournament held in Gettysburg, PA to benefit the patients of Mission of Mercy. What started as a tournament among friends has grown into a benefit that raises over $25,000 annually. The 2011 event was hosted by Meadowbrook Golf Course.

SAVE THE DATE: The Gettysburg Golf Tournament will be held on September 12, 2012. Please contact Wayne Warthen at: 301-447-3913.

MISSION OF MERCY GOLF CLASSIC SCORES A HOLE-IN-ONEDespite a few mulligans and some putts that fell short of the hole, the Mission of Mercy Annual Golf Classic at Holly Hills Country Club in Ijamsville, MD scored a hole-in-one by raising more than $60,000 to support our work in Maryland and Pennsylvania.

A record 88 golfers participated in this year’s event, which included Par 3 Hole-in-One, Closest to the Pin and Longest Drive challenges, as well as lunch and a post-tournament sit-down dinner. There were also several team and individual awards, guest gift bags, and raffle items.

We are especially grateful to the event’s generous sponsors for their support:

Special thanks to Darrell Guyton of Morgan Kelly Construction, who served as the Golf Committee chair, for his efforts to make the Golf Classic a resounding success!

SAVE THE DATE: The 2012 Golf Classic will take place again on June 18, 2012 at Holly Hills Country Club. If you are interested in participating in the event, please contact Jennifer Charlton, Executive Director, at 301-682-5683 or email jcharlton@amissionofmercy.org.

BB&TMid-Atlantic Farm CreditMorgan KellerMatanSpecialized EngineeringCarroll Hospital CenterShulman Rogers Gandal Pordy & Ecker P.A.

Paul RockFrederick Regional Health System

Henry W. KonerkoBuffalo Wild WingsHDR Architects

LACING UP THEIR WALKING SHOES TO BENEFIT MISSION OF MERCYSince 2006 Mission of Mercy has been one of the selected charities to receive funds from the Walk for a Healthy Community, a 5K walk underwritten by Highmark Blue Shield. Jim and Audrey Miket have coordinated the event during this entire time (2006-2011), raising nearly $50,000 for Mission of Mercy and bringing hundreds of walkers and sponsor to participate.

Our unending gratitude goes out to Jim and Audrey for their valued dedication in supporting Mission of Mercy, thereby helping us serve the medical needs of the uninsured in the community.

TAKING A TURN ON THE DANCE FLOOR AT ANNUAL GALA Scrumptious hors d’houvres, delectable desserts and a warm ambience…the 13th annual Mission of Mercy Gala once again delighted crowds with a memorable evening full of elegance.

The black-tie optional event, held at The Grand Tremont in Baltimore, MD boasted a live and silent auction, live music, gourmet fare and, of course, dancing.

Monies raised from the evening benefitted our mobile clinics throughout the Maryland and Pennsylvania region.

SAVE THE DATE: The 2012 Gala will be held at the Bethesda Marriott on November 17, 2012. Look for information soon!

PUTTING THEIR BEST FOOT FORWARD...

A LOOK TO THE FUTURE As I sit here writing to you I realize that I have been called to serve as Executive Director of Mission of Mercy here in the Maryland and Pennsylvania region. Little did I know when David Liddle turned to me at the end of my first interview and said, “Now go home and pray about it” that I would do just that and come up with the answer I didn’t know I wanted—this was everything I was looking for!

God has a plan and in His infinite wisdom, His timing is perfect! I am so honored to be a part of Mission of Mercy and to contribute in this way, and I look forward to serving beside you. Please know that I am just a phone call away and available to hear your ideas and concerns as we continue to provide healing through God’s Love to those in our communities most in need.

Through God’s Love,

Jennifer Charlton, Executive Director

Jennifer Charlton brings extensive marketing and communications experience, as well as organizational leadership, that will provide strength and direction for Mission of Mercy in the Maryland and Pennsylvania region. Her passionate commitment to Mission of Mercy preceded her coming on board and will continue through her vision as Executive Director.

Jennifer comes to Mission of Mercy from Charlton Communications Consulting, where she served clients in the federal government, private enterprise and non-profit arenas. Jennifer currently serves as a Commissioner and Past President of the Frederick County Commission for Women, and as a board member for the Weinberg Center for the Performing Arts. She also serves as an adjunct faculty member for the international training and development company Landmark Education (Washington, D.C.), where she leads the Self-Expression and Leadership Program.

In addition, Jennifer is serving as the local Director of The Challenge at Musket Ridge tournament for the LPGA’s Symetra Tour – on the Road to the LPGA. Serendipitously, based on the Needs Assessment performed by the Community Foundation of Frederick County, the Commission For Women voted in early 2012 (Jennifer abstained from that vote) to donate a portion of the tournament proceeds to Mission of Mercy. Jennifer’s commitment to making a difference in the community will serve us well at Mission of Mercy.

“Mission of Mercy saved my life, and I’m so grateful. Without them I wouldn’t be alive... I wouldn’t be alive, if I hadn’t been able to come here.”

—JANNA SPENCE, PATIENT

HELP US CONTINUE OUR MISSION OF MERCYAt Mission of Mercy there are no demeaning questions and no proof of poverty. Instead we simply offer tender care and gentle words that convey to our patients that they are more than just a statistic.

Because our services are provided free of charge – without any funding from government sources – we depend entirely on support from our volunteers, businesses, foundations and people like you to make possible our life-saving work.

We appreciate your continued partnership in 2012 and beyond. Please use the enclosed envelope to send in your tax-deductible contribution or donate online at AMissionofMercy.org/donate

HOW YOU CAN CONTRIBUTE:

Personal GivingEmployer Matched Giving

Legacy GivingGrants

Event Participation

DONATE NOWAMISSIONOFMERCY.ORG/DONATE

Mission of Mercy22 South Market Street, Suite 6DFrederick, MD 21701-5572

TAX ID# 86-0704883

Faith, Hope, Love...but the greatest of these is love.I CORINTHIANS 13

301 - 682 - 5683 AM I SS IONOFM ER CY.ORG