MIS First Lecture

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    System

    System is collection of components which

    work together in order to achieve system goal

    ( The over all purpose of system is the goal of

    system).

    Components of System are

    Input, Processing and Output

    Example: Cybernetic System

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    What is an Information System(IS)?

    An Information system cab be defined technically as

    a SET OF INTERRELATED COMPONENTS THAT

    COLLECT( or Retrieve), PROCESS, STORE, AND

    DISTRIBUTE INFORMATION TO SUPPORT DECISIONMAKING AND CONTROL IN AN ORGANIZATION. In

    addition to supporting decision making,

    coordination, and control, information system may

    also help managers and workers analyze problems,visualize complex subjects, and create new products.

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    Fundamental Roles of IS in Business

    1. Support Business Processes

    2. Support Decision Making

    3. Support Competitive

    Advantage

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    The Components of IS

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    Key System Applications in the

    Organization

    Because of DifferentInterests, Specialties,

    and Levels in anOrganization, there

    are different kind ofInformation Systems.

    No Single system canprovide all theinformation an

    Organization needs.

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    Types of Management & Information

    Systems

    Strategic Level

    Management Level

    Knowledge Level

    Operational Level

    Senior

    Managers

    Middle

    Managers

    Knowledge & Data

    Workers

    Operational

    Managers

    Sales and Marketing Manufacturing Finance Accounting Human Resources

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    Six Major Types of Systems

    1- ExecutiveSupport SystemESS

    2- ManagementInformation

    Systems MIS

    3- Decision SupportSystemsDSS

    4- Knowledge WorkSystems

    KWS

    5- Office

    AutomationSystems

    OAS

    6- TransactionProcessing Systems

    TPS

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    Executive Support Systems ESS

    5-Year sales trend forecasting

    5- Year Operating Plan

    5-Year budget forecasting

    Profit planning

    Manpower planning

    Strategic Level Systems

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    Management Information Systems MIS

    Sales Management

    Inventory Control

    Annual Budgeting

    Capital Investment Analysis

    Relocation Analysis

    Management Level Systems

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    Decision Support Systems DSS

    Sales Region Analysis

    Production Scheduling

    Cost Analysis

    Pricing/ Profitability Analysis

    Contract Cost Analysis

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    Knowledge Work Systems KWS

    Engineering Workstations

    Graphic Workstations

    Managerial Workstations

    Knowledge Level Systems

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    Office Automation systems OAS

    Word Processing

    Image Processing

    Electronic Calendars

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    Transaction Processing Systems TPS

    Machine Control ( Order Tracking, Order Processing, Sales & Marketing,Plant Scheduling, Material Movement Control, Manufacturing)

    Securities Trading ( Cash Management and finance)

    Payroll Processing (Account payable, Account receivable, and Accounting)

    Compensation (Training & development, employees record Keeping, andHuman resources)

    Operational Level Systems

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    Characteristics of Information Systems

    ESS Aggregate data,external; internal

    Graphics;Simulations;

    interactive

    Projections;Response to queries

    Senior managers

    DSS Low-volume data;analytical models

    Interactive;

    simulations; analysis

    Special reports;

    decision analyses;

    response to queries

    Professional; staff

    managers

    MIS Summarytransaction data;high-volume data;

    simple models

    Routine reports;

    simple models; low-level analysis

    Summary and

    exception reports

    Middle Managers

    KWS Designspecifications;

    knowledge base

    Modeling;

    simulations

    Models; graphics Professional

    technical staff

    OAS Documents;scheduling

    Document;scheduling;

    communication

    Documents;schedules; mail

    Clerical workers

    TPS Transactions; events Sorting; listening;merging; updating

    Detailed reports;

    lists; summaries

    Operations

    personnel;

    supervisors

    Type of System Information

    Inputs

    Processing Information

    Outputs

    Users