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Miraggio Supreme Standards
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MIRAGGIO SUPREME STANDARDS THE RE-OPENING CONCEPT Miraggio Thermal Spa Resort Health & Safety Protocol
Transcript of Miraggio Supreme Standards
MIRAGGIO SUPREME
STANDARDS
T H E R E - O P E N I N G CO N C E P T
Miraggio Thermal Spa Resort
Health & Safety Protocol
Miraggio Thermal Spa Resort...
handles very carefully all the Health and Safety aspects.
Our priority is to provide high-quality standards that meet Guest expectations.
KEEPING
YOU SAFE
HEALTH AND SAFETY STANDARDS
MIRAGGIO SUPREME
STANDARDS
TESTING FOOD SAFETY
TOUCHLESS PARTNERSWIDE SPACES
Wide indoor and outdoor spaces,
an enormous beach and veranda dining
options at every restaurant, optimize social
distancing
• 136.000 sqm territory surrounding our premises
• Secluded awarded beach
• Large private gardens
• Large rooms and suites (39 m2 minimum space)
• Private verandas or terraces for every suite
• 6 restaurants and 4 bars with terrace
• In-room dining options, room service
• 4 outdoor swimming pools
• 48 private pool suites
WIDE SPACES
MIRAGGIO SUPREME
STANDARDS
TE
ST
ING
MIRAGGIO SUPREME
STANDARDS
TESTING OUR GUESTS AND EMPLOYEES
• Guests’ entrance is allowed only with negative test results
• Diagnostic testing performed weekly for employees
• Non-invasive, touchless temperature measuring devices at all entrances
• Doctor available within resort premises
TOUCHLESS
ENTERING
Automatic sensor doors
Elevators with automatic
doors
CHECKING-IN
QR Code - Application
Tablet
Traditional
KEYLESS
Enter the room with
your keycard
MIRAGGIO SUPREME
STANDARDSA safe journey is also
PARKING
Self Parking
Valet parking
TOUCHLESS
MIRAGGIO SUPREME
STANDARDSA safe journey is also
DIAL SERVICE
Virtual concierge at 261
WhatsApp Chat
Application Chat
INFO SCREENS
Application to download
TV with info in-room
Monitors in elevators
MENUS
Virtual Menus in App
Menus available online
In-room dining options
FO
OD
SA
FE
TY
ENHANCED FOOD SAFETY STANDARDS
Frequent sanitisation of all restaurant facilities
Reduced seats availability to enlarge distance between tables
Employee PPE and training
Food safety management system
Spacious restaurant capacity ensures social distancing
Open-air spaces in all restaurants
Digital menus available in application and restaurant monitor
Restaurants certified with ISO22000:2005
MIRAGGIO SUPREME
STANDARDS
Strong Partnerships to guarantee our compliance
• EUROCERT• TÜV AUSTRIA• WHO• GOVERNMENT HEALTH AUTHORITIES
PARTNERSHIPS
MIRAGGIO SUPREME
STANDARDS
Staff Trainingthrough e-learning and in small groups to hygiene protocols, food
safety, environmental sustainability and COVID-19 awareness
Keeping you safe
The way we do it...
THE MIRAGGIO SUPREME STANDARDS
IN EVERY STEP OF YOUR JOURNEY
TH
E P
RO
TO
CO
L
MIRAGGIO SUPREME
STANDARDS
PROCEDURES DISINFECTION SIGNAGE TRAINING
Check-in procedures with safe distances or application/tablet use
Disinfection of all surfaces frequently
Hands-free sanitisation stations
Employee PPE and training
Disinfection of all cardkeys, POS and ATM machines
Visible safety signage
MIRAGGIO SUPREME
STANDARDSRECEPTION
Deep cleaning of guest suites
Turndown service only upon request
Linen change upon request
Disinfection of all surfaces daily
Employee PPE and training
MIRAGGIO SUPREME
STANDARDSROOMS
Sanitized sunbeds and beach towels
A minimum 4 m distance between each umbrella
Frequent deep cleaning
500 m long Blue Flag beach, in an unspoilt environment
Mobile App/touchless beach service
MIRAGGIO SUPREME
STANDARDSBEACH
Reduced capacity to enlarge distance between sunbeds
3000 sqm of outdoor pool areas
48 private pool suites
Frequent deep cleaning
MIRAGGIO SUPREME
STANDARDS
POOLS
Wide terrace in every restaurant and bar
Less seats to ensure secure table distance
6 restaurants and 4 bars
Frequent deep cleaning
MIRAGGIO SUPREME
STANDARDSFOOD & BEVERAGE
Digital menus available
Thorough sanitisation of all kitchen utensils
Use of appropriate cleaning products and disinfectants
In-room dining options
MYRTHIA THERMAL SPA
Frequent Sanit isat ion
High-standard cleaning products
Reservations required to control crowds
Employee PPE and training
SP
A F
AC
ILIT
Y
MIRAGGIO SUPREME
STANDARDS
KID
S'
CL
UB
FREQUENT DISINFECTION
4-12 year-old children | Free of charge
WIDE OUTDOOR SPACES
Operation with reduced capacity
More outdoor activities for children
ANIMATRONICS PARK
Safe amusement for children oudoors
MIRAGGIO SUPREME
STANDARDS
MIRAGGIO
APPLICATION
FREE DOWNLOAD
MIRAGGIO SUPREME
STANDARDS
Use our App
to contact us
to view all info related to your stay
to browse our menus
to order SPA services
and to do so much more...
QUALITY DEPARTMENT
FRONT OFFICE
Dial 99
DOCTOR
Dial 497
MEET
THE TEAM
COVID-19
RESPONSE
TEAM
MIRAGGIO SUPREME
STANDARDS
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#mymiraggio& see your photo featuring our social media!
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MIRAGGIO SUPREME
STANDARDS
https://www.miraggio.gr/en/covid-19
MIRAGGIO SUPREME
STANDARDS
T H E R E - O P E N I N G CO N C E P T
Miraggio Thermal Spa Resort
Health & Safety Protocol
