MINUTES Posted to CIFFA website May 7, 2015 66th … · I DHL Global Forwarding ... Larry Palmer...

MINUTES

Posted to CIFFA website

May 7, 2015 66th ANNUAL GENERAL MEETING

Mississauga Convention Center

75 Derry Rd W Mississauga, ON L5W 1G3

INDEX

2013-2014 Officers and Directors Record of Attendance

1. Call to Order & Competition Bureau Clause 2. Notice of Meeting 3. Time of Remembrance 4. Minutes of Previous Meeting 5. President’s Address 6. Treasurer’s report 7. Judicial 8. By-Laws 9. Education 10. Seafreight 11. Airfreight 12. Customs 13. Membership & Public Relations 14. Ethics & Standards 15. FIATA 16. Regional Reports

a) Eastern Region b) Central Region c) Western Region

17. Election of the National Board of Directors 18. Appointment of Auditors 19. 67th Annual General Meeting 20. Adjournment

Index

CANADIAN INTERNATIONAL FREIGHT FORWARDERS ASSOCIATION, INC.

170 ATTWELL DRIVE SUITE 480 TORONTO, ON M9W 5Z5

TEL: 416-234-5100 FAX: 416-234-5151 TOLL FREE: 866-282-4332 [email protected] www.CIFFA.com

mailto:[email protected]

http://www.ciffa.com/

MINUTES - CIFFA 66th ANNUAL GENERAL MEETING – MISSISSAUGA, ON - MAY 7, 2015

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OFFICERS AND DIRECTORS

Jeff Cullen President Rodair International

Marc Bibeau Past President OEC Overseas Express Consolidators (Canada) Inc.

Paul Lobas Secretary ITN Logistics Group

Bruce Rodgers Treasurer Schenker of Canada Limited

Gary Vince V.P. I DHL Global Forwarding (Canada) Inc.

Dwayne Hihn V.P. II Manitoulin Global Forwarding

Wendy Trudeau V.P. III FedEx Trade Networks Transport & Brokerage (Canada) Inc.

Larry Palmer Director UPS Supply Chain Solutions

William Gottlieb Director ITN Logistics Group

Paul Glionna Director Universal Logistics Inc.

Paul Hughes Director Agility Logistics, Co.

Troy Cowen Director Maltacourt Global Logistics

Garry Mooney Director Gillespie-Munro Inc.

Paul Courtney Western Region Chair Courtney Agencies Ltd.

Angelo Loffredi Eastern Region Chair Milgram International Shipping

Edna Carr Central Region Chair Trade Link International Ltd.

Gavin Magrath Legal Counsel Magrath’s International Legal Counsel

Ruth Snowden

Executive Director

CIFFA

Stephen McDermott Director, Education and Training CIFFA

Anna Loginova Office Manager/Recording Secretary

CIFFA

RECORD OF ATTENDANCE

First Name Surname Company Affiliation Member Affiliation

Jeff Cullen Rodair International Regular

Paul Lobas ITN Logistics Group Regular

Gary Vince DHL Global Forwarding Regular

Paul Glionna Universal Logistics Inc. Regular

Bruce Rodgers Schenker of Canada Limited Regular

Marc Bibeau OEC Overseas Express Consolidators (Canada) Inc. Regular

Paul Hughes Agility Logistics Co. Regular

Dwayne Hihn Manitoulin Global Forwarding Regular

Larry Palmer UPS Supply Chain Solutions Regular

William Gottlieb ITN Logistics Group Regular


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Troy Cowen Maltacourt Global Logistics Regular

Garry Mooney Gillespie-Munro Inc. Regular

Gavin Magrath Magrath’s International Legal Counsel Associate

Greg Gill (ABH) Oversize Direct Ltd. Regular

Gary Hyde (ABH) Oversize Direct Ltd. Regular

Agnes Mozdzanowski Affiliated Agents en Duouane Ltd. Regular

Benny Pereira Atlas International Freight Forwarding Inc. Regular

Doug Carlson Branson International Inc. Regular

Derrick Sones Cole International Inc. Regular

Atul Roy Cole International Inc. Regular

Mario Mastropasqua Cole International Inc. Regular

Desmond Robinson DSV Air & Sea Inc. Regular

Alex Iu Dimerco Express (Canada) Corporation Regular

James Hudakoc Expeditors Canada, Inc. Regular

Ashok Thomas Global Supply Chain Logistics Inc. Regular

Brett Harris ITN Logistics Group Regular

Naomi Yamanaka Kintetsu World Express (Canada) Inc. Regular

Graham Pickup Kuehne + Nagel Ltd. Regular

Gillian Chang Livingston International Inc. Regular

Cheryl Pye-Finch Locher Evers International Regular

Jay Newell Newell’s Express Worldwide Logistics Ltd. Regular

Vitek Manitius Polimex Forwarding Corp. Regular

Shipra Cheetu Rutherford Global Logistics Regular

Aruna Bhavsar Rutherford Global Logistics Regular

Mark Lipinski Vandegrift Canada ULC Regular

Bill Carter Yusen Logistics (Canada) Inc. Regular

Rashid Syed Unifreight International Ltd. Regular

Esziel Tan Advertek Graphic Solutions Associate

Darryl Horzelenbert Greater Toronto Airport Authority Associate

Scott Collier Greater Toronto Airport Authority Associate

Gary Ogden GTA World Cargo Associate

Lincoln Garraway Hamilton International Airport Associate


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Karan Jit Singh

Mession Road Pilots Distribution Services Ltd. Associate

James Galera Instant Freight Systems Inc. PFF

Sheldon Corber Inter Global Logistics Inc. PFF

Julieta Paule PeroxyChem Environmental Solutions Canada PFF

Ruth Snowden CIFFA

Anna Loginova CIFFA

Stephen McDermott CIFFA

Maureen Jobin CIFFA

Mahesh Khedu CIFFA

Nasy Panahi CIFFA

Remi Crowder CIFFA

Mike Drake CIFFA

Nick Lutz CIFFA

Petra Javornikova CIFFA

Voting Members: 30

Voting Proxies: 3

TIME: 3:45 – 5:00 pm


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DRESS: Business Attire J. Cullen called the meeting to order at 3:45 pm. A. Loginova read the following clause: “This meeting will be conducted in compliance with the provisions of the Competition Act. Meetings will not discuss or take action on any subject related to restraint of trade, price fixing, compensation, reimbursement, rate setting, marketing strategies and any other topics that could be considered anti-competitive.”

1. Call to Order, Roll Call & Call for Proxies

Everyone in attendance was reminded that Regular Members only have one vote per company; Associate Members and PFF’s are not eligible to vote. There were no proxies from the floor. A. Loginova confirmed that there were 30 voting Members present and 3 proxies for a total of 33 votes. The following proxies have been received:

Proxy from Member Company

Accredited Member Representative

Member Representative Designated

Member Company Designated

Skyway International Joseph Brown Zatylny

Christopher Gillespie Gillespie-Munro Inc.

BBE (Braden-Burry Expediting Ltd.)

Heather Stewart Jeff Cullen Rodair International

Courtney Agencies Ltd. Paul Courtney Jeff Cullen Rodair International

Total

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2. Notice of Meeting The Notice has been sent to all Members of the Association in accordance with our By-Laws. 3. Time of Remembrance We will take a moment of silence in memory of those colleagues and friends that have passed away in the course of the last year. In particular we would like to remember: Mark Catto, UPS SCS Montreal and Toronto Brad Mitchell, UPS SCS, Ontario Lynn Allan Wark, Vice President of FedEx Trade Networks, Mississauga And for those whose names are not mentioned here, but who we hold in our hearts and our memories. 4. Minutes of the previous meeting (These are posted on our website under MEMBERSHIP/

Annual General Meeting. http://www.ciffa.com/membership/agm/ )

http://www.ciffa.com/membership/agm/


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Moved by Jeff Cullen

Seconded by Marc Bibeau

Any Discussion No Discussion

All in favour 33

Opposed 0

Abstained 0

Carried

5. President’s Address – J. Cullen Good afternoon everyone and welcome to the 66th annual general meeting of the Canadian International Freight Forwarders Association. I read Ruth’s new blog recently on AGM’s and membership and value and it lead me to think about the association and what leads companies to renew their membership every year. I think part of the answer lies in value creation and CIFFA’s continued focus on our three foundation pillars of advocacy, education and membership. Let’s talk about advocacy first, where the association represents the international freight forwarder here in Canada and on the world stage. Directors and staff are active on many fronts. Last fall Gary Vince, VP I, Ruth Snowden and I met with members of the Canada Transportation Act (CTA) Review board for a bilateral presentation. Following a brainstorming workshop by the national board at its November meeting, CIFFA then made a written submission. The importance of the CTA review cannot be underestimated and the fact that your association was asked to present our position in person and in writing is another milestone in the development of CIFFA’s profile. In our report, CIFFA calls on the Government of Canada to focus on three strategic imperatives:

The development of a national Canadian intermodal transportation strategy which encompasses improved accountability and performance (across ports, and terminals, railroads); an integrated information system or ‘dashboard’ for data; and improved intermodal infrastructure.

The creation of a human capital investment strategy and

The strategic positioning of Canada as a “Cargo Transit Hub”. (I’ll circle back to these in a minute when I talk about our proposed National Symposium)

Sometimes it seems to take forever for our efforts on behalf of the industry to be recognized, but we’ve found that persistence and endurance pay off. In July 2012 we made a written submission to Transport Canada on the Air Cargo Security program. In the ‘Regulatory Impact Analysis Statement’ of the Regulations Amending the Canadian Aviation Security Regulations published in Canada Gazette I in the fall of 2014, Transport Canada in its discussion of consultations states:

The proposed policy was very preliminary, but the high-level concept was generally well received. However, Transport Canada did receive a submission from the Canadian International Freight Forwarders Association Inc. (CIFFA) that urged the Department to consider that third-party service providers should be directly regulated by Transport Canada.

The submission was given careful consideration and led to a significant change in policy direction for the program with respect to third-party service providers, which was reflected in the regulatory proposal presented in the second phase of consultations.1

How gratifying is it to see our industry recognized as influencing policy at this level?! And our activism isn’t only with government. We were again front and center all fall and winter this year when the west coast ports became so congested and carrier schedule integrity went out the window, writing an open letter to carriers and providing timely updates in the daily eBulletin. As Garry Mooney will mention in his Seafreight Report, we’ve raised issues with individual ocean carriers, with carriers as a whole and with terminal operators and railroads.


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Twice this winter CIFFA wrote to federal ministers expressing concerns with strikes at both national railroads. In a letter to Ministers Leitch and Raitt we opened, “In what is becoming almost an annual rite of passage, today we are writing to underline the potentially catastrophic impacts to Canada’s trade, our ports and our economy with the current labour negotiations at both CN and CP and we urge the Government of Canada to take any necessary action to keep the railroads operating.” CN Rail in particular appreciates the strong voice that CIFFA brings to the Minister of Labour in these situations and encourages our participation.

As you’ll hear in Bill Gottlieb’s Airfreight Report, dialogue and engagement has been revitalized with IATA and the national Airfreight Committee, one of three new national committees CIFFA has created this past year. There are many such instances of the continued evolution and strengthening of CIFFA’s engagement with government, carriers, ports and airports, and other associations. Last year the national board of directors realized that we needed to invest in the advocacy side of the association in order to achieve our goals of:

reframing the role of freight forwarders in terms of their value to the public interest; reducing barriers to international trade; creating more visibility for the profession; positioning freight forwarders as the foremost experts in the movement of cargo and

building the reputation and awareness of the industry as a lynchpin of the Canadian economy. Last June Maureen Jobin joined the secretariat as our full time Public Affairs Manager, creating bandwidth and depth of talent needed to tackle more issues on behalf of membership. The results are tangible. When Paul Glionna reports on CIFFA’s education programs you’ll learn more about some of the innovations we are introducing in delivery of our certificate programs and in the development of new offerings. We’ve also noted that our models are changing, with fewer students registering for the certificate program from member firms while more graduates from our college partners earn the certificate. Not to steal Paul’s thunder, we are investing over $100,000 between 2014-2015 in updating our certificate program materials and content. Dangerous goods training, air cargo security training, and the ‘Essentials Workshops’ keep our employees current and our customers ‘in the know’. Members are well represented by an engaged and fully representational national board. We have had some significant natural transition on the board as long term members and contributors take a well-deserved rest, and new directors join the board. At our elections in a moment, you’ll vote on a slate of dedicated volunteers from across the country. I want to circle back here to CIFFA’s work at the Canada Transport Act review, which has lead the board to propose that CIFFA hosts a national symposium in the late spring (April/May) of 2016. Our intention is to bring thought leaders together to help drive “Canada’s Competitiveness in a Global Economy”. Our focus will be on creating an agenda for the future, where Canada embraces a national intermodal strategy and finds opportunity in a strategic positioning of Canada as a “Cargo Transit Hub”. Stay tuned over the next few months as we work with other associations to create the national symposium. As our three Regional Directors report, CIFFA’s successful networking events meet with great support from membership and continue to build community with the excellent work by volunteers and members across the country. Gala dinners like the one tonight are also held in Montreal (June 12th) and Vancouver (October 2). And I’m sure even those of you who weren’t playing for the Maple Leafs are practising your swings in preparation for the Central golf tournament on September 17th. Networking, comradery, and good times are all important aspects of building member value. The association’s investment in a new database and public website will help all of you in your interaction with CIFFA. Like any other significant IT investment and implementation, there has been some debugging since we flipped the switch on Phase 1 and moved five databases into one. The staff at the Secretariat appreciate your patience. With Phase 2 this summer, we will introduce the new Corporate Portal and group registrations – which will be a great help when you’re registering 5 or 6 students for the September certificate programs at one time!


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The new ciffa.com site enhances the prominence and credibility of the CIFFA brand for our constituents, underscoring our key pillars, and supporting the value of CIFFA membership. None of this work would be possible without the foundation of a solid financial position, which you will see in the presentation of the 2014 audited financial statements. I want to thank Bruce Rogers for his guidance and attention to detail as the Treasurer, where every expense is reviewed carefully and where processes and policies are regularly improved. We have a duty to continue our fiscal responsibility by not running deficit budgets, except when we dip into reserves to improve education, host a national symposium or improve infrastructure. Because we have beefed up our bench strength in advocacy and undertaken a strong national representation, Membership Director Paul Lobas will make a motion later this afternoon to increase membership fees for the first time since 2011. I trust that you will recognize the benefits of membership in CIFFA, translate them into value for your organization and support the motion. In closing, my single word is the same as my closing at the 65th AGM …Thanks! Thanks to Ruth Snowden and her team at the Secretariat who run the association. Thanks to our Directors, to our national and regional committee members who volunteer their time, energy and brain-trust to make CIFFA a world class association. And thank you to you, our members.

Thank you – Merci - Danke – Grazie – Xie Xie 謝謝 / 谢谢– Domo ありがとうございます- Gracias

Jeff Cullen President 6. Treasurer’s Report – B. Rodgers Ladies and Gentlemen: The Accounting firm of Collins Barrow of Toronto has audited CIFFA's financial statements for fiscal year ending December 31, 2014. They have provided the Secretariat and the Board with guidance on accounting practices for not-for-profit organizations and we thank them for their professional assistance. I would also like to thank Ruth and the Secretariat for their continued assistance, support and dedication. The final draft of the 2014 financial statements has been duly circulated and approved by your Board of Directors. Printed copies of the final financial statement are available at the AGM, or can be requested from the CIFFA Secretariat via email. The full minutes of this AGM will be posted on the Members Only section of our website by June. As your Treasurer, I am pleased to share with you these strong financial results. CIFFA has maintained a positive cash flow and retained a solid member surplus. 2014 Revenues – 1,833,671 2013 Expenditures – 1,888,633 End of year fund surplus 963,025 In 2014, revenues finished 1.5% ahead of budget, although 5.3% behind 2013. The slight reduction in revenue year over year was due to small declines in administration income, reduced enrollment in our Certificate programs and lower workshop income, primarily due to no eManifest training in 2014. Our expenses came in at 8.2% under budget, but 6.3% ahead of last year. The reason for the operating loss, although better than budget, was due to the investment and implementation of a new data Management system (CRM), a new website, the ongoing upgrade of our educational certificate programs and the re-design of our air and ocean dangerous goods training. The database project and website were capitalized, which improved the financial results relative to budget. Many of the projects are ongoing over the next year and new investments and projects are planned for 2015 and 2016.


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CIFFA revenues continue to be broadly based, with the Secretariat maintaining a disciplined budgeting process, producing monthly profit and loss statements. Approximately 10% of the Member surplus is invested in Canadian equities while the remainder is invested in various guaranteed investment certificates and short-term deposit notes with major financial institutions. Respectfully submitted, Bruce Rodgers Treasurer

Moved by Bruce Rogers

Seconded by Gary Vince


All in favour 33

Opposed 0

Abstained 0

Carried

7. Judicial – G. Magrath

Dear Colleagues, I consider the following legal developments to be of interest to the Membership: Merchant Clause: Members may recall my update on the case of DHL v CMA-CGM from last year, involving a dispute over nearly USD$700,000 in demurrage charges. As I predicted at that time, the favourable result the carrier achieved on preliminary motion (the claim was then settled) has emboldened carriers to press forwarders, among others, for payment on charges that arise during transport when the shipper or consignee are unwilling or unable to pay. Practically speaking, these claims usually involve relatively small sums, and forwarders face a great deal of commercial pressure to pay additional charges even while denying liability; the cost of litigation will almost always outweigh the charges themselves. While a test-case with favourable facts and a large amount in dispute would present an ideal scenario, CIFFA has been active in advocating for a rational and consistent approach and has been working at FIATA to elevate this issue and facilitate a more global response by our industry. In the meantime, some forwarders have adopted a policy of not listing themselves as the notify party on carrier’s bills to avoid being captured as a named agent of the “Merchant”. SOLAS Container Weight Verification: In the spring of 2016 new obligations under the Safety of Life at Sea (SOLAS) Convention come into force. The new rules impose obligations on states to ensure that containers are accurately weighed, and that the weight is verified prior to shipping. The Convention permits two methods for ‘verification’: the first option is an actual check of the container weight, the second is to sum the weights of the individual cargoes and confirm the totals match. It is CIFFA’s belief that the second method is not a reliable verification method, and it further pushes the legal obligation for auditable weight and verification practices onto thousands of Canadian shippers, only the largest of whom are well positioned to meet the obligation. On the other hand, CIFFA believes that verifying the weights of containers at the point of loading is the safest, surest, and most practically efficient course of action. Currently, Transport Canada does not have a clear set of implementation plans, and we will be working


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with Transport and other interested stakeholders to help shape a positive and practical strategy for Canadian businesses. Rotterdam Rules: No additional signatories have been added in the previous calendar year, but my American colleagues assure me that the Rules have ‘bi-partisan support’ and will receive legislative approval perhaps in the next session. Most nations are taking a wait-and-see approach, which is also Transport Canada’s position. All of which is respectfully submitted, Gavin Magrath, Legal Counsel


Seconded by Paul Lobas


All in favour 33

Opposed 0

Abstained 0

Carried

8. By Laws – E. Carr Dear Members; In reviewing our by-laws and attempting to schedule the annual general meeting, it was determined by the board that the provision requiring an annual general meeting in May is somewhat restrictive. Therefore the national board of directors proposes a change to paragraph 7 of the By-Laws to allow the annual general meeting to be held in the first six months following the end of CIFFA’s fiscal year, December 31st. Current: MEMBERS’ MEETINGS 7) Calling a Members' Meeting Member’s meetings shall be held: a) Annually in May; b) at the discretion of the President; and c) on written request of members carrying not less than 5% of the voting rights in accordance with Section 167 of the Act. Proposed MEMBERS’ MEETINGS 7) Calling a Members' Meeting Member’s meetings shall be held: a) Annually within six months of December 31st; b) at the discretion of the President; and c) on written request of members carrying not less than 5% of the voting rights in accordance with Section 167 of the Act.


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The by-laws and their French language translation are available on the CIFFA website under ABOUT CIFFA/ By-Laws http://www.ciffa.com/about/ciffa-by-laws /. Respectfully Submitted, Edna Carr Chair By-Laws Committee Jeff Cullen moved acceptance of this report and that the Membership approves the amendment to paragraph 7 of the By-Laws as circulated for adoption and filing with Industry Canada.


Seconded by Larry Palmer


All in favour 33

Opposed 0

Abstained 0

Carried

9. Education – P. Glionna

Ladies and Gentlemen, this is my Education Report for the CIFFA AGM May 7th, 2015 I am pleased to report that 2014 was another successful year for CIFFA Education. Highlights from 2014 I am very pleased to report on our highlights from 2014. In 2014 the education programs had 1953 students enrolled in all education offerings. This includes Dangerous Goods, Certificate programs, Air Cargo Security and workshops. In 2014, revenues totaled $1,031,682 which slightly exceeded budget expectations for the year. Expenses experienced a decrease of 19% from 2013 and exceeded budget expectations. This will mark the third year in a row where expenses have decreased for the education offerings, and we expect the same in 2015. Some notable results for enrollment in 2014 include:

Participation in the Certificate Program remained steady with 777enrollments in 2014, compared to 763 in 2013.

o This is a combination of CIFFA run courses and College run courses

The new E-learning on-demand for the Certificate programs saw 179 students enrolling compared to 103 in 2013

Participation in Dangerous Goods Programs for Air and Ocean remained stable from 2013, at 415 students enrolled in dangerous goods courses.

Air Cargo Security courses had 419 enrolments which is an increase over 2013.

This financial success allows CIFFA to invest in new training development, improved infrastructure, and the advocacy leadership that members have come to rely on, and in 2015 the focus will be on improving

http://www.ciffa.com/about/ciffa-by-laws


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the certificate program content, and improving all online offerings including Dangerous Goods and Air Cargo Security. I am very appreciative of the continued support of our members in 2014. Being a not-for-profit association, we heavily depend on Member support to fill our programs with participants and because of that support, the CIFFA Education team is able to revise and update current programs, while developing new program offerings. For 2015, we anticipate similar participation numbers overall, as well as the continued support and growth of college institutions offering the CIFFA certificate, we expect a solid 2015. Major Accomplishments in 2014 Below are the major accomplishments that CIFFA has provided for our Members in education:

Competency assessments were completed, detailing the tasks and skills associated with entry level forwarding positions. This assessment has helped CIFFA to improve upon its existing material to ensure our education offerings are relevant to our members.

An increase in enrolments for E-learning on demand (ELOD) within our certificate program has shown that employees of member firms appreciate a flexible study schedule to balance home and work life. ELOD has allowed CIFFA to continue to meet revenue expectations.

Launched brand new online courses for Air and Ocean Dangerous Goods.

Partnerships with Colleges across Canada remain strong. New Colleges offer the CIFFA certificate each year. CIFFA provides guidance, instructor certification, and online exams to ensure educational standards continue to be met.

o CIFFA views this College focused delivery as a positive for members as you will be able to hire College graduates who are also CIFFA certificate holders.

o In 2013, a new CIFFA Certified Instructor (CCI) designation that ensures instructors meet a minimum criteria of experience, knowledge and teaching credentials before they teach CIFFA material.

o In 2014, all colleges were moved to mandatory online exams.

Looking Forward to 2015 CIFFA is dedicating 2015 to implementing new delivery strategies and content creation, after considerable research and analysis in 2014.

Certificate programs

The CIFFA Certificate Program is transitioning to a virtual classroom delivery model. This means that all classroom-based delivery of the CIFFA Certificate and Advanced Certificate Programs will be changed into a blend between online lessons and a live virtual classroom.

o The CIFFA Certificate Programs are currently delivered using the virtual classroom / online method to 70% of our students, and it has been the only method of delivery for the Advanced Certificate Programs since 2013. The majority of CIFFA students are choosing the online delivery method when given the option.

Content improvements – based on the findings of the 2014 competency assessment and thorough subject matter analysis, our existing textbook material is being updated and is scheduled for release in September 2015. These changes will also result in an update to all existing online material related to the CIFFA Certificate program.

Air Cargo Security


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CIFFA will release new Air Cargo Security online courses in 2015. These courses are being created so that any changes from Transport Canada can quickly and easily be added to the course.

New Management Certificate

CIFFA has completed a survey with its members on topics that would benefit new or potential managers in Freight Forwarding. Details on this certificate will be released later in the year, and courses released through 2015 and 2016.

CIFFA continues planning and delivering initiatives that work towards our strategic imperative of “Excellence in Education”. We will continue to develop and deliver education and training initiatives of high quality that are relevant not only to our members, but to others in the international transportation, trade, logistics and supply chain industries. We will continue to develop strategic partnerships with other parties who are like-minded and who can provide benefit to CIFFA and our members. We will continue to be financially responsible. Above all, we will continue to provide value to our members. Special Thanks I am especially thankful of the support that the CIFFA National Board of Directors, under the direction of the President, Jeff Cullen who has provided great support to CIFFA’s education endeavors. Without their ongoing and continuing support and guidance, we would not be the success we are. CIFFA has a great education team in place to manage our education and training initiatives. Stephen McDermott Director of Education and Training, is focused on ensuring that members receive the most current training and education possible while continuing to innovate and provide the best possible learning alternatives. Petra has thrived in her new assignment as a program specialist where she assists in developing our new online course offerings and ensuring all partners have what they need to successfully deliver CIFFA material. Mike and Nasy shoulder the co-ordination and administration duties and support our students and instructors throughout the education year. Respectfully submitted, Paul Glionna Chair, Education

Moved by Paul Glionna



All in favour 33

Opposed 0

Abstained 0

Carried

10. Seafreight – G. Mooney It has been a busy year for your Seafreight Committee. This year we have taken the approach to involve members in all the regions to sit on the Seafreight Committee. The committee now has representatives from Montreal, Toronto, and Vancouver. Meetings are by conference call five times a year and with the addition of these representatives from our major centres issues from across the country are more effectively addressed. There is ongoing discussion on the “Merchant Clause” in marine contracts of carriage and we have seen some carriers making changes in the BL terms and conditions to the definition of a merchant. The most interesting being the definition “Merchant includes the shipper, consignor, consignee, owner and receiver


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of the goods, and the holder of this bill and any other person acting on their behalf”. Such a definition can include anyone named or not named on the contract. Carriers will try and bring all parties they can into any enforcement of payment on charges, fees, detention, etc. including the forwarder. Whether they have a legal position to do so is the question. Unfortunately the cost of a defense in relation to any amounts the carrier may be attempting to collect is often the deciding factor on the forwarder negotiating a settlement. The commercial reality will take precedence over the guilt or innocence of the party involved. CIFFA has been in communication with the FIATA Advisory Body Legal Matters looking for their comments on the clause, which seems to be the same as what most already know. Until there is a true Court ruling these matters will continue to be dealt with through commercial negotiations. The IMO’s Maritime Safety Committee in May of 2014 approved changes to the Safety of Life at Sea convention regarding a mandatory container weight verification requirement. CIFFA is in favour of any requirement that will improve safety however costs must be considered if any such regulation is made mandatory. There is at the present time no indication that we will see mandatory container weighing anytime soon in Canada. And in fact there is no infrastructure in place that could satisfy any such requirement. Container and rail terminals have no capability to weigh containers and there is no indication they will have any time soon. We expect Transport Canada will ultimately get involved over time and some form of legislation may present shippers with little option but to incur additional expense to verify the weight of the cargo they ship. The ILWU labour problems on the U.S. West Coast and resulting congestion had a ripple effect with U.S. import cargo finding its way to Vancouver and Prince Rupert. The increase in volume to Canada, though gladly accepted as additional business for the ports, caused a number of problems for Canadian importers and exporters as the terminals became congested with the additional container volume. Adding to the problem of the increased volume was the interruption of vessel schedules, late arrivals, and in some cases cancelled calls completely. CIFFA was in contact with Port officials, terminal operators, and carriers to try and find solutions on the overflow of cargo and rail delays on cargo moving east. The ongoing problems in Vancouver with container truckers reared its ugly head again with a shutdown of trucking services in Vancouver. Port officials and government presented truckers with a plan to improve conditions for drivers. Two important developments that came out of meetings was the appointment of a Container Truck Commissioner to oversee container trucking issues in Vancouver, police trucking firms to ensure compliance with agreed rates to be paid to drivers, and act as a compliance office for all interested parties. CIFFA was early in the game with a letter to the newly appointed commissioner recommending our involvement on the committee. The inclusion of forwarders on the committee is essential given the volume of container business, both import and export, that are controlled by CIFFA members. Yet again the infamous Low Water Surcharge applied by some carriers operating into Montreal succeeded in frustrating members as they tried to verify the mechanism used to determine the level of the surcharge. CIFFA sent an open letter to carriers citing the lack of consistency as to how this surcharge was applied, what criteria was being used, and how can one carrier claim the need for this surcharge while others did not. Was the water level not the same for everyone? How can you apply a fee scheduled to take place in 30 days when no one can know with any certainty what the water level will be at that time? We continue to face the carrier practice of “downloading” the cost of their administration in new and imaginative fees. The assortment of charges continues to grow with no end in sight. We now have Bunker, Emergency Bunker, Inland Fuel, Low Sulfur Fuel, Bunker Adjustment Factors, Emission Control Area Surcharge, Carrier Security Fees, PSS, ETRS and many more including the most interesting attempt to disguise a clearly revenue generating fee, a Special Administration Fee, which no one has yet to determine its meaning. It would be refreshing to find a carrier that would simply increase their rates, simplify the rate structure, and include all these “factors” as a cost of doing business. Granted fuel and currency will continue to fluctuate and those separate items are widely accepted. But the many other fees that carriers try to disguise as throughput charges when they are clearly a revenue generating factor should be included in the carrier freight rates as part of the cost of doing business.


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CBSA in Vancouver has made a decision to close a satellite office that was used primarily for presenting bond manifests and A8A’s. This office was ideally located and easy access for forwarders and truckers. Marine manifests cannot be presented at Vancouver airport and this closure will force companies to find ways to have documents certified at the main longroom in downtown Vancouver. CIFFA has sent a letter to CBSA expressing our concerns over the closure and what may result in much slower turnaround time for documents and additional costs for couriers to have the documents delivered to the main CBSA office in Vancouver. We hope the CBSA will realize the importance of this satellite office and reconsider its closure. In conclusion I would like to thank the Seafreight Committee members for their involvement and support in addressing the concerns of our industry on behalf of our members. Respectfully submitted, Garry Mooney, Chair, National Seafreight Committee

Moved by Garry Mooney

Seconded by Paul Glionna


All in favour 33

Opposed 0

Abstained 0

Carried

11. Airfreight – W. Gottlieb IATA Relationship – Canadian Air Cargo Program (CACP) Resolution 803 This past year started strongly for the Airfreight Committee, as on June 3, 2015, IATA and CIFFA held the first meeting of the Canadian Air Cargo Program Joint Council (CACPJC). This body was established by IATA five years ago, but has been dormant until last June’s meeting. Issues that CIFFA tabled on the agenda included:

IATA’s notice to CASS participants that going forward there would be a cost to receive CASS data in a useable electronic file. The cost at $ 600.00 annually, is double the cost of annual IATA agency fees.

The need to revise the Financial Criteria for forwarders participating in the CASS and Agency Program, currently requiring an unreasonable expectation that forwarders will annually submit their financial statements to IATA.

The process for forwarders to submit Dangerous Goods Training Certificates, and penalties if forwarders are late in submitting confirmation of compliance with training requirements.

Discussion of CIFFA’s role in advocating for the interests of all its members and the Canadian forwarding community at large, which includes both IATA Accredited Cargo Agents and CASS Associates.

CASS Statistics (CargoIS) CIFFA is requesting an understanding of what CASS information is disseminated/sold by IATA to Airlines and Forwarders, to be used for market intelligence, as CIFFA has received complaints from members that the availability of CASS statistics has put then at a disadvantage when negotiating with airlines.

The CACPJC operates under IATA rules, which caused the above issues to be referred to either a Joint


16

Council Working Group or the Agent Liaison Working Group (ALWG). The former did hold an initial conference call on 13th June, and the latter has yet to meet, so all the items raised by CIFFA have been put in abeyance by IATA. We have been advised that IATA intends to hold both CACPJC and ALWG meetings with CIFFA in mid-June, and it is CIFFA’s hope, that acceptable solutions will be found at that time for these issues. IATA Relationship – CASS CASS continues to be a top priority for IATA and its airline members, who are fixated on “Protecting the Money”. CIFFA has seen attempts globally to reduce billing cycles from twice monthly to weekly, and introduce greater forwarder requirements for financial guarantees and bonds. Meanwhile the reality is that in Canada and globally the collection percentage of the almost 36 billion US dollars of annual CASS turnover is well in excess of 99.99%. For Canada specifically our numbers confirm the high compliance levels of Canadian forwarders and underscore that there is no need for IATA/CASS to apply onerous and unnecessary financial requirements on our industry. Defaults and Terminations - Canada 2014 2013 Number of Agents Defaulted: 1 1 Total Amount Defaulted: USD 1,691.00 USD 14,646.00 Total Amount Recovered: USD 1,691.00 USD 0.00 Total Amount Unrecovered: USD 0.00 USD 14,646.00 Total CASS settlements Area 1 (Canada and Latin America & Caribbean) in 2014 was USD 2.0 Billion compared to USD 1.9 Billion in 2013. IATA Relationship – eAWB / eFreight CIFFA continues to support IATA’s e-commerce initiatives, and has co-sponsored a series of seminars in Montreal, Toronto and Vancouver with IATA and airline partners. Recent IATA statistics show eAWB penetration at 27% globally, and Canada is slightly under this global average. There remains frustration and concern that various airlines due to inadequate legacy systems cannot offer direct connections, cannot accept XML format, or e-AWB usage is not available on certain routes. It is heartening to know that many airlines are tackling such issues by adopting work-a-rounds, such as IATA’s “Single Process”. Under the Single Process, a freight forwarder always sends electronic data to the airline and never delivers a paper AWB with the cargo. Then it is the airline who determines when a paper AWB is needed to be produced, and prints it as required. Having witnessed the embracing of eAWB by many major forwarders and carriers, the challenge ahead is to provide the ability and value proposition, to small to medium forwarders and carriers, in order to grow today’s market penetration. IATA Relationship – Proposed IATA / FIATA Air Cargo Program (IFACP) Subject to FIATA completing its legal review and FIATA legal counsel approving the signing of the IATA/ FIATA Cooperation Agreement. By as early as this summer, jointly FIATA and IATA will begin implementing the new IFACP. Canada has been identified as the first country to undergo this implementation. This will require current Canadian IATA Accredited Cargo Agents to sign the new IFACP Agreement, and a new CASS Agreement, to transition from the current program to the new program. IATA, FIATA, CIFFA and Air Canada in collaboration with airline colleagues have committed their organizations to ensure a successful launch in Canada, and then in stages to bring this new program in force globally as of January 1, 2017.


17

IATA – TACT Tariff Publication Our industry particularly the Air Cargo segment has seen a significant increase in information flow, much feeding off the internet, which has impacted and in some cases replaced traditional means of obtaining information. Always interested in investigating possibilities for members to reduce operating costs, the Airfreight Committee is developing a survey to gather information from our membership on their usage of IATA’s Air Cargo Tariff and Rules manuals (TACT) and how members perceive the necessity of the TACT in their daily air cargo operations. Many of CIFFA's members have questioned, if there still remains a need to spend between C$ 630.00 to C$1210.00 annually to obtain published tariff rates and rules of carriers, when such information is available or should be available, freely from the carrier’s website. We will be seeking your input, please respond to this survey, when it arrives in your email inbox. Transport Canada – Air Cargo Security On November 1, 2014, Transport Canada published in Canada Gazette Part I, the Regulations Amending the Canadian Aviation Security Regulations, 2012 and the Designated Provisions Regulations (Air Cargo). These regulations are based on the 2012 consultations held by Transport Canada and are public facing regulations. The proposed amendments outline the rules of a voluntary program for shippers (known consignors) and third-party service providers such as truckers, warehouse operators, and freight forwarders (certified agents) who wish to screen, transport or store secure air cargo intended to be flown on passenger flights. During the 2012 consultation period, CIFFA submitted comments on the proposed regulations for which Transport Canada acknowledged and gave consideration specifically in regards to Third Party Service Providers in the Canada Gazette Part I publication. In the 4th quarter of 2014, during the 60 day comment period, CIFFA also provided comment on the proposed amendments to the Security Measures Respecting Air Cargo Proposed. These are non-public and security sensitive. The publication of both the public and non-public regulations is schedule for the summer of 2015 (publication) and with a coming into force date of October 2016. The above are applicable for passenger aircraft and for domestic and international movements. Starting in the fall of 2015, existing program participants and other entities within the supply chain such as third party service providers will be able to apply under the new participant categories. Transport Canada has been reaching out to Registered Shippers in the program since January 2014 and this is on-going. Transport Canada is also planning information sessions in select locations across Canada throughout the spring and summer of 2015. These sessions will explain Program changes and their potential impact on air cargo supply chain members. Our Committee Members I would like to thank the CIFFA membership for supporting the Airfreight Committee, we are proud to have a solid cross section of forwarders participating, they include:


18

William Gottlieb ITN Logistics, Montreal (Chair) Marc Bibeau OEC Canada, Montreal Jeff Cullen Rodair International, Toronto Angelo D’Amico Panalpina Inc., Montreal Joanne Edwards Schenker of Canada, Toronto Niki Layonis Gillespie-Munro Inc., Montreal Trish Szalai SDV Logistics Inc., Montreal Kathy Teune DHL Global Forwarding Inc., Toronto Gavin Magrath CIFFA Legal Counsel (Magrath's International Legal Counsel) Ruth Snowden CIFFA, Toronto Maureen Jobin CIFFA, Toronto Respectfully submitted, W. Gottlieb Chair, National Airfreight Committee

Moved by William Gottlieb

Seconded by Gary Vince


All in favour 33

Opposed 0

Abstained 0

Carried

12. Customs – P. Hughes In many ways this year’s report provides a real sense of déjà vu as CIFFA’s Customs Committee continues to be engaged with the Canada Border Services Agency (CBSA) on many of the same topics for the last few years. Our single biggest issue remains HBL eManifest implementation and the moving due date this major initiative will come into effect. My report last year expressed disappointment at the continuing challenge and often frustrating exercise in discussions with CBSA due to their lack of understanding of our business model, and also the impact CBSA decisions have on freight forwarders and all partners within the transportation supply chain. I am very encouraged to say this year represents a positive change over last year. Although many of the issues CIFFA is engaged in with CBSA remain open, CBSA’s commitment and open level of dialogue is extremely encouraging. CBSA recognizes CIFFA as a major stakeholder and values our input as it is a key component to the successful implementation of their eManifest initiative. Under CBSA VP Programs Richard Wex this last year saw the realignment and the new governance structure of the various BCCC Sub-Committees reporting in to the Border Commercial Consultative Committee (BCCC) take place. Their focus is on prioritizing both CBSA and key commercial stakeholders strategic priorities to develop a shared forward agenda, and also more accountability on CBSA’s part to achieve the defined goals within realistic timeframes in partnership with Trade. The BCCC now meets twice a year in Ottawa (October and May), with a mandate on planning for new government and trade-nominated initiatives. A new BCCC Steering Committee has been created and its mandate is on high-level review and planning of the ongoing activities within the various sub-committees. This Steering Committee will also meet twice a year (possibly three times in the beginning).


19

Commercial Projects Sub-committee bundles together the eManifest project implementation and the SWI (Single Window Initiative), the two major CBSA project initiatives on the go. Cargo & Release Sub-Committee replaces the previous Cargo Control & Sufferance Warehouse Modernization. Its focus is on closing off the remaining open issues surrounding warehouse, key ones which affect eManifest implementation, and on looking at ways to streamline the commercial release process at the border. These are the two main Sub-Committees impacting HBL eManifest. Over the last year we have had numerous meetings with both these Sub-Committees, either in person or via conference call, where CBSA and CIFFA review the main concerns and potential solutions to them. CIFFA has repeatedly stated electronic solutions to the open issues along with the necessary regulatory and policy changes required are the only way forward for successful Freight Forwarder electronic HBL submission. Putting manual processes in place as an interim measure on the way to full electronic eHBL will only increase the work required by both CBSA and CIFFA, and result in higher costs to both parties. These main concerns include these two major challenges: removal of cargo from primary terminals in-bond to destuffing warehouses; and release of cargo at primary terminals on Freight Forwarder 8000 series Cargo Control Numbers. CIFFA continues to work very closely with CBSA and there are meetings planned with CBSA in May where we will have further news and timelines to provide to CIFFA members on these important initiatives. CIFFA is also engaging and working actively with all associated trade chain partners as the CBSA changes impact our role with each of them in different ways. These two are not the only BCCC Sub-Committees that CIFFA has representation on; however they are the two most important in terms of immediate impact to our daily business. Another initiative undertaken internally within CIFFA has been the formation of product committees (Air, Customs and Ocean). The Customs Committee is a direct result of CIFFA’s increased interaction with CBSA on many fronts impacting the movement of goods and CBSA’s increasing reliance on EDI data exchange for risk assessment purposes. The Customs Committee through on-going dialogue with regional representatives also provides both operational feedback and strategic direction on CBSA programs to the CIFFA Executive. Our goal is also to engage and identify fellow CIFFA members that may be interested in future participation on the BCCC Sub-Committees. Our Customs Committee has met via conference call 6 times over the last year, with calls running one hour in length. I wish to thank everyone on this committee for their valuable input and dedication:

Naomi Yamanaka, Kintetsu World Express (Canada) Inc. (Mississauga)

Wayne Bibeau, OEC Overseas Express Consolidators (Canada) Inc. (Montreal)

Ted Chazin, Milgram International Shipping (Montreal)

Dan Foran, Cole International Inc. (Vancouver)

Gillian Chang, Livingston International Inc. (Toronto)

Paul Courtney, Courtney Agencies Ltd. (Vancouver) I would also like to thank Maureen Jobin / CIFFA Communications for her excellent support in keeping me on track on the Customs Committee and many other customs-related issues; and to my fellow directors and the Secretariat for all their assistance. I also would like to extend my thanks and gratitude to everyone participating on the eHBL Implementation conference calls and everyone else who has given freely of their time to assist on all the BCCC sub-committees. Last and certainly not least I want to thank Ruth Snowden for her passionate commitment and unwavering support to all issues CIFFA undertakes with CBSA. Ruth has ensured that CIFFA maintains a high profile and continuing excellent relations with senior CBSA management. Respectfully submitted,


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Paul Hughes Chair, National Customs Committee

Moved by Paul Hughes

Seconded by Jeff Cullen


All in favour 33

Opposed 0

Abstained 0

Carried

13. Membership Membership Statistics Mar-2014 Mar-2015 Regular members 243 242 Associate members 142 154 During the 2014 year CIFFA realized a net increase of 11 new members, 1 less Regular and 12 new Associate members. We did lose a number of members in both categories for various reasons such as mergers. The above numbers reflect the net gain/loss.

Over the coming months CIFFA will undertake a revamping of the PFF membership. The goal is to raise the awareness and value of the PFF and at the same time ensure the membership criteria is relevant to today’s Freight Forwarding industry. More on this in the coming months.


21

Over the past year CIFFA has continued serving its members by providing Top-Level Education covering all aspects of our business. CIFFA has committed to continue to raise the bar with our Education programs by investing time and funds to improve delivery, and improve/ update content. Through its extensive advocacy efforts CIFFA continues to be the Voice of Freight Forwarding in Canada. Thousands of hours are spent making sure our interests are heard by taking on Government, NGO's, Conventions, Carriers, IATA and FIATA issues, both nationally and internationally. In addition to the above CIFFA continues to provide its members with guidance in 5 distinct areas, Airfreight, Ocean Freight, Customs, Security & Education. We have a duty to continue our fiscal responsibility by not running deficit budgets, except when we dip into reserves to improve education, host a national symposium or improve infrastructure. Because we have beefed up our bench strength in advocacy and undertaken a strong national representation I hereby put forward a motion to increase membership fees for the first time since 2011. I trust that you will recognize the benefits of membership in CIFFA, translate them into value for your organization and support the motion.

Proposed Increase in Membership Fees

Current fees

Proposed New Fees 2016 Year

Amounts

Regular Freight Forwarding Member

Regular - 1 Province $995.00 $1,145.00 $150

Regular - 2 Provinces $1,395.00 $1,645.00 $250



Associate Member $670.00 $770.00 $100

As we move on to a new year CIFFA will continue its efforts to represent its members at the highest level of professionalism and to deliver the value of membership that CIFFA members have come to expect. Respectfully Submitted Paul Lobas Membership Chair


22

Paul Lobas moved that the annual membership fee increase for the 2016 membership year be approved as presented.

Moved by Paul Lobas

Seconded by Bruce Rodgers


All in favour 31

Opposed 2

Abstained 0

Carried

Paul Lobas moved that this Membership report be accepted as posted.

Moved by Paul Lobas



All in favour 33

Opposed 0

Abstained 0

Carried

14. Public Relations – P. Lobas Print and Online Banner Ads for key CIFFA messages CIFFA actively promoted key offerings, Certificate Program, FCA Gala Dinners, and Membership, to both internal and external audiences in 2014.

Focus Banner Ads Canadian Canadian MM&D

Membership fee increase discussion:

Agnes Mozdzanawski from Affiliated asked why, with having a positive surplus, CIFFA needs

to raise the Membership fees. Paul Lobas advised Members that the increased income from

the proposed fee increase is meant to cover the operation costs of the association. With the

increased emphasis on representation and advocacy, hiring the Public Affairs Manager,

travelling to meetings etc., operating expenses have risen more than normal inflation. The last

increase in membership fees was five (5) years ago and this proposed increase meets normal

increases in operating costs due to inflation and the increased costs of advocacy. The

Member surplus fund is in reserve for any special requirements. Also, CIFFA has invested and

is planning to spend more on major projects: new website and database; certificate programs

revision; new Management Certificate program, all of which will be funded from the reserve.


23

Shipper Sailings

Certificate Program

CDN Sailings: May

CDN Sailings: June

CDN Sailings: July

CDN Sailings: Aug

May/June

Nov/Dec

July 7

Aug 11

ELOD Oct 27

Higher Standard

CDN Shipper: March 7

Jan/Feb

Sept/Oct

Sept 8

FCA CDN Shipper: March 31

CDN Shipper: May 29

CDN Shipper: June 5

CDN Shipper: Sept 4

CDN Shipper: Sept 15

March 24

May 12

Sept 1

CDN Sailings: March

CDN Sailings: April

CDN Sailings: May

CDN Sailings: Aug

Associate Membership

July/Aug

Sept/Oct

Nov/Dec

Mailings:

2014 Membership Certificates in late Jan

FIATA Mailing in April/May:

o FIATA Certificates and Compliance Reminder

The 2014 Membership Directory sent in March

The Forwarder sent in April and October

Membership Renewal Invoices sent in November

2014 Milestones: 1) Gained sponsorship from Saint John Port Authority for

the Toronto and Montreal Grad Events ($1500.00 each) and

the Central Region Boat Cruise ($1500.00)

2) Gained sponsorship from Road Pilots for

the Toronto Grad Event ($2000.00)


24

3) Successfully promoted the CLC Expo + Conference to CIFFA members and non-members alike:

2700 registered participants

Tradeshow presence and attracted large numbers of people

Solicited for membership at the tradeshow floor

4) Professional publication of 2014 CIFFA Membership Directory and both Spring and Fall Issues of The Forwarder Magazine. 5) Produced 2 videos for CIFFA

Scholarship

Freight Forwarder (Eng/FR)

2015 Year-to-Date:

Month Activity

January CLC Expo + Conference (January 28-29): Hosted in Vancouver, CIFFA acted as a Supporting Association for this conference that attracted 2700 attendees. As a Supporting Association, CIFFA had a booth to promote its educational programs, association membership and activities, collected business cards, and distributed copies of The Forwarder and 2014 Membership Directory. We also actively solicited for membership by delivering membership packages to tradeshow exhibitors that are potential members. The booth was successfully manned and represented by 7 CIFFA volunteers. CIFFA moderated 2 panels (1: Intermodal Supply Chains: Creating Realistic Expectations and 2: Read the Fine Print: Risk and Liability in Global Shipping). Each session attracted approximately 150+ participants.

Canadian Shipper, Jan/Feb Issue: Placed the Higher Standard Ad to promote CIFFA and CIFFA freight forwarders.

Scholarship Video: Created script and voiceover for the scholarship video now uploaded at the scholarship page of the new website.

February Worked on the 2015 Membership Directory and collected $37K in advertising.

March 2015 Membership Directory published and mailed out.

Spring Issue of The Forwarder collected $12.7K in advertising revenue.

April Spring Issue of The Forwarder mailed out

Promotion of new event Spring Thaw in Vancouver April 16th


25

2015 National Sponsorship Program:

Respectfully Submitted Paul Lobas

Public Relations Chair4

Moved by Paul Lobas



All in favour 33

Opposed 0

Abstained 0

Carried

15. Ethics & Standards – G. Mooney


26

Dear Members; This year there were no instances of non-compliance to the CIFFA Code of Ethics elevated from the Secretariat to my attention. There were however, six complaints lodged against CIFFA member firms and one complaint against a freight forwarding company that is not a CIFFA member but used the CIFFA Standard Trading Conditions without permission. (CIFFA addressed the misuse of the CIFFA STCs with the non-member company). In this instance, the importer paid very high destination fees on a shipment purchased from China on “C” terms, which were paid in USD. The Secretariat advised the importer to have his shipments re-quoted by a CIFFA member firm, changing his terms to an F term and requesting terminal fees in CAD. We also raised an eBulletin item warning importers to be fully aware of dangers in purchasing on the ‘C’ terms. Of the seven complaints, two were from trucking companies for lack of payment on their invoices after they had moved the shipments. One incident was resolved satisfactorily and the other was sent on collections by the tucking company. Three incidents involved personal effects and individual importers or exporters. One complaint was lodged because of the high charges of examination by CBSA on the export of a car from Canada. After intervention by CIFFA, three complaints were resolved satisfactorily to both parties and the originator of the complaint was pleased. In two cases the incidents were resolved, and the complainants were not particularly satisfied. In two, cases were closed without resolution. In all cases the complaint was legitimate. The member had either failed to communicate fully and in complete transparency with the customer or had not exercised best practises in the handling of the shipment. However, in all cases it was determined that the CIFFA Code of Ethics had not been broken. Respectfully Submitted Garry Mooney Chair, Ethics & Standards




All in favour 33

Opposed 0

Abstained 0

Carried

16. FIATA - M. Bibeau Dear Members, It has been a busy year on all fronts for the National Board. Over the last year we have worked diligently to continue raising the bar in the best interest of membership and the industry. In the month of October, I participated in the FIATA World Congress in Istanbul Turkey, where I was appointed to the airfreight institute (AFI) committee. As of September 2014 the CIFFA Board of Directors nominated and appointed me as the official delegate to FIATA for Canada, under CIFFA. I would like to thank our board and membership for the appointment. At this time, my role and involvement on the committee, along with Mr. Gottlieb, is with the Cargo Agent Modernization Program (CAMP). Mr. Gottlieb has been very instrumental in bringing CAMP to the industry. CAMP is a joint initiative between IATA and FIATA that will be transformational to the industry. It is under final legal review and subject to IATA and


27

FIATA's legal counsel and executive senior management's final approval. We expect an update by September 2015. The expectation is a launch or soft launch Q1 2016 if all legal requirements are met and both parties agree to the joint initiative. I will keep you posted. At the closing gala, with over 1000 guests present, CIFFA and our Canadian constituents, along with FIATA members, were instrumental in raising funds, for Ebola relief. Approximately $100,000 was raised during the evening. My full report was filed with the Board. At the end of March, I attended FIATA HQ session meetings in Zurich with Ruth Snowden, Bill Gottlieb and Chris Gillespie. The sessions were very informative. Most of my time and participation involved the AFI Camp initiative, in final review with our committee, IATA and key stakeholders. We also participated in an open session on the future of FIATA where we discussed how to improve current processes and reinvent the FIATA organization so that it remains relevant to membership and brings value to our industry and stakeholders globally. My full report was filed with the Board. In closing, I would like to thank our President, Jeff Cullen, our National Board of Directors and our regional committees for their continuous efforts and contribution to membership and industry. The board works relentlessly to bring true value to membership, industry and key stakeholders. We have become the voice of industry to government when it relates to key decisions that affect industry and membership. We continue to raise the bar with all our partnerships, government, carriers, ports, airports, trucking, rail, etc. Membership continues to benefit from the dedication and progress we are making. We thank membership for their continued support and participation with CIFFA and the national board. Last but not least I would like to thank, Ruth Snowden, our Executive Director and her dedicated team in the Secretariat at CIFFA headquarters who work relentlessly day in and day out, addressing memberships needs. A special thanks to Ruth and her team for the continued success of the CIFFA office and benefit they bring to membership.

This concludes my report.

Respectively submitted, Marc Bibeau


Seconded by Garry Mooney


All in favour 33

Opposed 0

Abstained 0

Carried

17. Regional Reports a) Eastern – A. Loffredi

Dear Members: I would like to take this opportunity to personally thank all the Member employees that sit on the Eastern Region Committee, without whom our social events could not be as successful as they are today. Angelo Loffredi – Chair - Milgram & Co. Ltd. Jennifer Kennedy - Vice-Chair - Traffic Tech Ellen Kumpic - DHL Global Forwarding


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Marion Violette - Ove Decors Hanna Tatsenko - Milgram & Co. Ltd. Clifford King - Cargo 3000 Maureen Samit - Rodair Int’l Sandra Faraj - Action Customs Brokers Brian Gottlieb - Marsh Canada Carlo Plescia - OEC Group Christian Siviere - Solutions Import Export FCA Eastern Region would like to thank the Members and sponsors in Montreal for their continued support for the FCA events. Without you we would not be able to offer you such a great networking evenings. We are happy to report that 347 members attended and enjoyed a great networking cocktail and awards evening in 2014. The 2015 FCA is scheduled for Friday, June 12th at the Plaza Volare/Crown Plaza Hotel. This is the 1st time that Eastern region hold this event on a Friday and looking forward to a great turnout. GOLF Golf Tournament was held on September 19, 2014. 106 golfers had a gorgeous day on the course and 127 attended the supper. Also some exciting news regarding our gold tournament this year. We have changed location and holding the event at a very popular “Private” club. This year we will be at ELM RIDGE COUNTRY CLUB. Milgram’s CFO is a member there and was able to speak to the club and have Ciffa hold our event there. They were able to match the same prices that were offered by St. Raphael. Again we have rec’d good vibes and our attendance should be very high.

Respectfully submitted,

Angelo Loffredi Eastern Committee Chair


Seconded by Paul Hugh


All in favour 33

Opposed 0

Abstained 0

Carried

b) Central – E. Carr

Dear Members, I would like to take this opportunity to personally thank all the Member employees that sit on the Central Region committee, a dynamic and passionate team, without whom our social events would not have been as successful as they were. The 2015 committee members of CIFFA Central Region consists of:

Edna Carr Central Chair TradeLink International Ltd Paul Glionna Universal Logistics Inc. Amit Arora Gillship Navigation Inc. Joe Chan Rutherford Global Log


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Jaime Parker Niccols Jas Forwarding Worldwide Wendy Trudeau FedEx Trade Networks Vania Gava Marsh Canada Limited Tom McGinn Coast Underwriters Ltd. Ana Da Cunha ITN Logistics Group

Special thanks to all Member firms who allow these people to give their valuable time to the Region and the Association GOLF We had a very successful tournament last year, 2014. Total 143 players, 136 dinners. We played the 18-hole course and had a taste testing for cinnamon whisky that went over well, especially to cope with wind and chilly “tanning” weather. Overall feedback was “thumbs up with another fun filled event. September 17th, 2015 is schedule for another memorable event at Cardinal Redcrest Golf Tournament. BOAT CRUISE The boat cruise was a huge success, total 158 people last year, June 19th, 2014. Was supported by ITN and SDV hence appreciative that they use this CIFFA event as a company function. June 18th, 2015 is schedule for boat cruise, Obsession III, Toronto Harbour. FORWARDERS CELEBRATING ASSOCIATES- May 7th, 2015 at Mississauga Convention Centre. A great deal of time and effort have been invested with the FCA event. Entertainment consists of opening with 3 Ribbon Dancers performing a Panam themed, interactive dancing through the crowd. Cassandra Warner Jazz/Opera band to perform during dinner and New Hollywood for main entertainment. Same format as last year with 13 applicants for the awards, less than previous year hence anticipate “fine tuning” format changes for future FCA. Respectfully submitted, Edna Carr Central Region Chair


Seconded by Troy Cowen


All in favour 33

Opposed 0

Abstained 0

Carried

c) Western – P. Courtney First of all, a big thank you goes to our members for their continued trust in allowing me to continue to serve as their Western Region chair. My primary role over the last year has been to oversee our always successful social events which include our golf tournament, our ‘Forwarders Celebrating Associates’ (FCA) event and our Xmas luncheon. In addition we started a new event this year called the ‘Spring Thaw’ event. This was and we hope will


30

continue to be an upscale after work cocktails event at the Four Seasons Hotel. This proved to be successful and we hope to build on this for next year. This also signalled a big change of venue for us and we are very excited to be holding our FCA and Xmas events at the Four Seasons Hotel in Downtown Vancouver this year. In addition to ensuring that our networking events remain successful, I and our committee get the opportunity to represent CIFFA in many other ways. Some of those include;

The Port Metro Vancouver Board Nominating Committee - I continue to represent the CIFFA on the PMV Nominating Committee. This is an ongoing commitment to ensure a continual renewal of the PMV board and entails about 6 meetings a year.

New West Partnership Summit on Transportation Infrastructure – this was a high profile summit attended by shippers, carriers and trade associations (i.e. CIFFA and yours truly) and hosted by the three Western Premiers in Regina

The CIFFA Western Graduation Event. Our local committee continues to be stable, strong and active. Without the commitment of our committee members our events would not be near a successful so a huge thank you goes to the following individuals and their companies:

Name Company Primary Responsibility

Paul Courtney Courtney Agencies Ltd Chair

Michael McKay W.L. Rutherford Vice Chair, Spring Event and Xmas Luncheon

Martin Bertrand Simard Golf

Brady Erno Fraser Surrey Docks Social

Jeff Haley Bellville Rodair FCA

Madeleine Kersey China Shipping Social/FCA

Garry Mooney Gillespie-Monroe Inc. Social

A huge thank you also goes to our National Board of Directors; Ruth Snowden, our Executive Director; Anna Loginova, our CIFFA Office Manager and the rest of the staff in the CIFFA national office who are always available to give us guidance and make our jobs in the region that much better and easier. Upcoming events CIFFA Golf – Mayfair Lakes – July 9th FCA – Four Seasons – October 2nd Xmas luncheon – Four Seasons – December Respectfully submitted, Paul Courtney Western Region Chair




All in favour 33

Opposed 0

Abstained 0

Carried


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18. Election of Board of Directors The following six directors, have one year remaining on their two year term: P. Hughes, Agility Logistics, Montreal P. Lobas, ITN Logistics, Calgary

D. Hihn, Manitoulin Global Forwarding, Toronto

P. Glionna, Universal Logistics, Toronto

Garry Mooney, Gillespie-Munro Inc., Vancouver

Larry Palmer, UPS Supply Chain Solutions, Montreal The following Regional Directors agree to stand for re-election to a two year term and offer their names in nomination.

Western Region Director: Paul Courtney, Courtney Agencies, Vancouver

Eastern Region Director: Angelo Loffredi, Milgram International, Montreal

Central Region Director: Edna Carr, Trade Link International, Toronto The following Directors agree to stand for re-election to a two year term and offer their names in nomination. M. Bibeau, OEC Overseas Express (Canada) Consolidators Inc., Montreal G. Vince, DHL Global Forwarding, Toronto

J. Cullen, Rodair International, Toronto

Wendy Trudeau, FedEx Trade Networks, Toronto

Bruce Rodgers, db Schenker, Toronto

Troy Cowen, Maltacourt (Canada) Ltd., Toronto There were no nominations from the floor. Jeff Cullen asked the members to ratify the nominations as presented.




All in favour 33

Opposed 0

Abstained 0

Carried


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19. Appointment of Auditors Jeff Cullen moved to appoint Collins Barrow Toronto LLP, Chartered Accountants as the Auditors for the fiscal year 2015 at remuneration to be fixed by the Board of Directors.




All in favour 33

Opposed 0

Abstained 0

Carried

20. 67th Annual General Meeting – June 2016 in Montreal 21. Other/New business and adjournment There being no further business, this meeting is adjourned at 5:10 pm.

Recorded by: A. Loginova, Office Manager/Recording Secretary Posted on CIFFA website: June 2015

Moved by Paul Highes



All in favour 33

Opposed 0

Abstained 0

Carried

MINUTES Posted to CIFFA website May 7, 2015 66th … · I DHL Global Forwarding ... Larry Palmer...

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Transcript of MINUTES Posted to CIFFA website May 7, 2015 66th … · I DHL Global Forwarding ... Larry Palmer...