Ministry of Electronics & Information Technology National...

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Ministry of Electronics & Information Technology

National Informatics Centre Kerala State Centre

K-SWIFT Single Window Interface for Fast & Transparent Clearance

A Joint Initiative of KSIDC, Govt. of Kerala & National Informatics Centre

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KSWIFT www.kswift.kerala.gov.in

Kerala - Single Window Interface for Fast and

Transparent Clearance (K-SWIFT ) for doing ease of

doing business using ICT tools by integrating all the line

departments using open API to bring under common

platform.

It is an unified integrated platform for entrepreneurs to

apply for all requisite clearances to start industry without

any procedural delays in getting statutory clearances

from various authorities concerned throughout the life

cycle of projects.

http://www.sagara.kerala.gov.in/

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• Single Point Contact for Entrepreneurs across multiple

departments

• Common Application form (CAF) across multiple departments

with unique identification number.

• Eliminating multiple point of contacts with

Departments/Agencies

• Online tracking of Applications and approval within fixed Time

limit.

• Real time notifications and Alerts via eMail, SMS & Dash

board.

• Parallel process to expedite grant of clearance.

• Automated Fees calculation by the System against each

Service.

• Deemed approval beyond set timeline of 30 days

• Integrated payment through eTreasury and Federal bank

gateway

• Downloadable Digital Approvals

• A One Stop repository for all Govt. notifications for Investors /

Enterprises.

• Digital Composite License binding on all Departmenst with a

validity period of 5 years.


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Integrated Departments / Agencies

KSWIFT

F&B

F&R

EI

KSEB

KSPCB

TCP

LSG

F&W

KWA

M&G

LABOUR

SEIAA • Investors can apply to 14 Government

Departments /Agencies 24*7 through

KSWIFT Portal

• Common Application Form and one

time payment designed for obtaining

approvals from multiple Departments/

Agencies



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Integrated 14 Departments / Agencies grouped into 3

Single Sign On (ICT Depts. having On line Appl.)

1. Electrical Inspectorate

2. Pollution Control Board

3. Factories & Boilers

4. Labour

5. Mining &Geology

6. Fire & Rescue

7. State Environment Impact Assessment Authority (SEIAA)

Web Services (ICT Depts. sharing the Data)

1. KSEB

2. KWA

User Interface (Non ICT Depts. )

1. Town Planning

2. LSGD (Urban)

3. LSGD (Rural)

4. Forest

5. GWD



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Service Mapping

SL

No Department Service

1 Factories &

Boilers

Permit for Constructing

Factory Licence

Boiler Registration

2

Fire & Rescue

Consent to Establish

Consent to Operate

3 Electrical

Inspectorate

Electrical Scheme Approval

Issue of Safety Certificates

4 KSPCB Consent to Establish

Consent to Operate

5 T & CP Layout Approval

6 LSGD (Urban)

Building Permit

Development/Redevelopment

Permit

Municipality Licence

7 LSGD

(Panchayat)

Building Permit

Development/Redevelopment

Permit

Panchayat Licence

SL No Department Service

8 Labour

Department

Registration of Shops and

Establishments

Registration for Contract Labour

Registration for Building and Other

Construction Workers

Registration for Inter State Migrant

Workmen

9 Mining & Geology Quarrying Permit For Ordinary

Earth Removal

10

SEIAA Environmental Clearance

Forest & Wildlife Licence for Sawmill and other

wood based industrial units

11 Legal Metrology Registrations and Licences

12 KSEB Electricity Connection (LT/HT)

13 KWA New water connection

14 Ground Water Ground water investigation

Pumping test



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Process flow



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Call Centre for

Filing

Entrepreneur

Register

Login

Questionnaire

Dept. List

CAF

Enterprise Details

File Upload

Apply

e_Payment

Dept. 1

Dept. 2

Dept. 3

Dept. N

Deemed License

Composite Certificate

Clearance / Permit

Monitoring Cell

Ap

plic

ati

on

pu

sh

ed

to

re

sp

ec

tive

Dep

ts.

Entrepreneur

Verification

Inspection

Approval

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Home Page



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ONLINE COMMON

APPLICATION FORM

ESTABLISHED SET OF STD

OPEARTING PROCEDURES

ONLINE SINGLE WINDOW

CLEARANCE MECHANISM

SPECIFIC TIMELINES FOR

CLEARANCE

REMOVAL OF

DISCREATIONARY POWERS

EXTENSIVE DELEGATION OF

APPROVAL AUTHORITY

BETTER COVERAGE FOR

LAND UTILIZATION

2 DOCUEMNST TO OBTAIN TRADE

LICENSE & ELECTRICTY

CONNECTION

PARALLEL PROCESSING BY

DEPTS

PROVISION FOR THRID PARTY

CERTIFICATION

INTORIDUCTION OF SPOT

REGISYTRATION UNDER 5

LABOUR LAWS

INTRODUCTION OF SELF

CERTIFICATION

LICENCES & APPTROVALS IN

30 DAYS

ISSUE OF LICENSE FOR 5 YEARS

PROVISION FOR DEEMED APPROVALS


Features


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1. Multiple Applications and Multiple Clearances

2. Separate Application for each service

3. Time Limit not enforced

4. No Single Window Service Mechanism

5. Prospective Entrepreneurs not aware of various clearances for

different industrial projects

6. Application process depends upon inter dept. Clearances.

7. Manual Payment Systems and multiple Payment modes

8. Multiple Visits to Various Departments

Manual system


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Benefits


Single Level of approval

provides Single point of contact

Deemed Approval to reduce delays

Stages and timeline defined

Pre-cleared industrial sites

Graphical Reports & MIS for Management

Online Business Query Interface

Land Bank Information

Real time status tracking through SMS, Email &

Inter-department communication Mechanism

Know your clearances

Online submission through CAF

One time document submission with CAF

Advisory in start of each stage

Multiple statutory payments in one go

through Online Payment Gateway

Paperless filling

Online processing

Cash less, paperless, contactless


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BENEFITS TO INVESTORS



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BENEFITS TO OFFCERS


E-application form

Roll based dashboard

E-alert/notice board, send clarificatioon

Application trend

Stage wise dept status

DSC MIS reports


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UNIQUE FEATURES



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Advantages


TRUST • A transparent platform to deliver Government to citizen services by reducing unwarranted

human interface for creating conducive environment for Industry

Single Touch

• KSWIFT is a simple entrepreneur friendly web portal that enables potential investors to get on line Clearances/Licences/Permits from concerned departments with ease and simplicity

Transparent

• A portal that provides real time status update on the clearance process with detailed inputs on stage wise clearance and processing time lines. Verification of clearance process ensured at all points of time by both officials and third party

Statement

• A comprehensive set of reports containing list of clearances, clearances status, clearance flow, details of projects etc, can be generated at any point of time

Quality

• The portal plays an ideal role in meeting the demands of the entrepreneurs and will be critical in improving the Ease of Doing Business environment of the State .The system will ensure world class quality service towards ensuring considerable gains for the entrepreneurs

Comprehensive

• A Single integrated portal across multiple departments/agencies along with a Common Application Form and integrated payment mechanism thereby reducing investor hassles


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BPR


To enable an easy commencement and operation of business entities, 7 Acts and 10 Rules were amended to simplify the clearance procedures

Introduce CAF

Uniform integrated platform for filing application at a single point.

Integrated all line Depts. using ICT tools

1. The Kerala Panchayat raj Act, 1994

2. The Kerala Municipality Act, 1994

3.The Kerala Lifts and Escalators Act ,2013

4.The Kerala Groundwater (Control &

Regulation) Act 2002

5. The Kerala Head Load Workers Act, 1978

6. The Kerala Shops & Commercial

Establishment Act, 1960

7. The Kerala State Single Window Clearance

Boards & Industrial Township Area

Development Act , 1999

Amendments to ACTS


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Various trainings and handholding session

for capacity building.

In training along with live demo users can

be provided with manuals.

The manuals can be made available in the

web portal for any time reference.

Capacity Building



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Implementation

14 LINE DEPARTMENTS

35 SREVICES

Around 5000 users are accessing the system

Legal issues – Act modified

Around 3000 users have been trained

More than 15 series of training conducted



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Implementation



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Challenges

To bring clearances of various departments

under one roof

To identify various approvals applicable to various industries

To develop end to end digital solution for all stakeholders(Investors& Officers)

To Overcome the resistance of Internal & External users,to adopt digital interface

Poor infrastructure

Poor internet penetration


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System Operational procedures SOP


SL.NO DEPARTMENTS

1 LSGD URBAN

2 LSGD PANCHAYAT

3 GROUND WATER

4 TOWN & COUNTRY PLANING

5 FOREST & WILD LIFE

6 ENTERPRENEUR

END


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1. Login as Administrator


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Office

Employees

OF

Directorate & District Admin

Service


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Click


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Click


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Click


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Click


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Quick verification Verification of

12 check lists

Within 5 days if not verified , the

application will be deemed

Quick verification done applications

will be enabled for further action


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View Application form


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Clarification document


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Applicant Attached Documents List


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New Clarification

History of reply

Send reply


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New Clarification

History of reply

Send reply Uploading any docs if needed


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Login


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Uploading any docs if needed


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Login


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New Clarification

History of reply



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New Clarification

History of reply



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New Clarification

History of reply



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New Clarification

History of reply


View uploaded permit


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New Clarification

History of reply



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New Clarification

History of reply


Once entered, it will be available in the entrepreneur home page


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New Clarification

History of reply


If the payment is not paid , the status will be


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New Clarification

History of reply


Application will be disabled , Once payment made it will be enabled for taking action


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New Clarification

History of reply



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Login

Admin - [email protected]

Verification – lsg_ver

Inspection lsg_ins

Approval lsg_apr

Passwordis 1

http://demo.kswift.kerala.gov.in/


mailto:[email protected]

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SIGNUP/LOGIN QUESTIONAIRIE Clearance Req.

Dept. List CAF

ENTERPRISE

DETAILS

UP LOADDING

FILES

REGSITRATION FEE

DEPT WISE SERVICES EPAYMENT

NOC


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Photo, Signature & Aadhaar

must be JPEG files

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After the first Login, System will

prompt to change the Password.

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41 Questions

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Application Fee: One time Payment for a Project

Rs. 200/- for Capital Investment below 15 Cr and

all others Rs.500/-

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1.Non-ICT Dept: Once the Fee remittance is completed, the System will automatically push the Application to the respective Depts. and the Depts will start the Application process and complete it on or before the Time line specified by the Govt.

2. ICT Dept: Once the Fee remittance is completed, the already submitted application will electronically move in the respective Dept. ICT environment and complete the process on or before the Time line specified by the Govt.

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If the Permit / Clearance is not issued by a Dept. with in the Time Line, then the system will alert the respective Monitoring Committee and the Monitoring Committee will issue Deemed Licence with respect to that Service.

Once all the Depts. has issued the Clearance / Permit, then the respective Monitoring Committee’s will issue a Composite Certificate to the Applicant.

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Demo site http://demo.kswift.kerala.gov.in

Demo user for KSWIFT - LSGD

• verification first level – lsg_ver

• Inspection – sec.level – lsg_ins

• Approval thirrd level – lsg_apr

• Admin [email protected]

Password is 1 for all


http://demo.kswift.kerala.gov.in/





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Send your

feed back

using this

option


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Thank You all for

your kind patience

M. Kasthuri

Senior Technical Director & Scientist-F

National Informatics Centre

(Kerala State Centre)

Thiruvananthapuram

[email protected]



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