MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company,...

41
www.economy.ae MINISTRY OF ECONOMY SERVICES GUIDE 2017 Commercial Affairs Sector Commercial Registration Department

Transcript of MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company,...

Page 1: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

www.economy.ae

MINISTRY OF ECONOMYSERVICES GUIDE 2017Commercial Affairs Sector

Commercial Registration Department

Page 2: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

4 - 31

32 - 43

44 - 53

54 - 55

56 - 57

58 - 59

60 - 61

62 - 63

64 - 65

66 - 67

68 - 69

70 - 71

72 - 73

74 - 75

76 - 77

78 - 79

INDEX

Ministry of Economy's OfficesEmirate

02 626 0000

04 358 1811

06 528 5333

06 754 7979

02 613 1111

04 314 1555

06 528 1222

06 747 1333

Chapter One: Foreign Companies

Chapter Two: Joint Stock Companies

Chapter �ree: Individual’s Companies

Chapter Four: Individual’s Companies

Commercial Agency’s Entry

Renew the Commercial Agency’s Entry

Note in Commercial Agencies Entry

Cancellation of Commercial Agency

(Inquiry) Certificate of not Registering in Commercial Agencies Entry

Official Extract From Registration Sheet

Present Dispute to commercial agencies committee

Request for inspection the trespass of Commercial Agency

Circular application to Customs and other departments

To Whom It May Concern Certificate

Certificate of replacement of commercial agency registration certificate

Duplicate copy of agency contract or any other documentAbu Dhabi

Dubai

Sharjah

Ajman

Telephone Fax Emirate

07 228 0099

06 766 4426

09 222 0041

03 766 4880

07 227 8000

06 766 4426

09 223 3330

03 765 5268

Ras Al Khaimah

Um Al Qaiwain

Fujairah

Al Ain

Telephone Fax

Page 3: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

The customers happiness and the establishment of a positive working environment in our Ministry are both top priorities and ultimate goals we

look forward to achieving.We are committed to adopting various initiatives for developing an innovative work system and services that exceed

the expectations of customers and make them fully satisfied and happy.

His Excellency Eng. Sultan bin Saeed Al MansooriMinister of Economy

Page 4: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

5

Chapter One

MOE SERVICES GUIDE 2017

Foreign Companies

Page 5: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

8. �e average duration of completing the service

60 minutes.

76

Foreign Companies License Foreign Companies License

Plan Ministry of labor/ Ministry of Interior/ Department of Economic Development/ Municipality.

Website of Ministry: www.economy.ae

Foreign Investors.

1. Duplicate copy of reservation commercial name certificate / primary consent of competent authorities that contains the required activity of branch.2. Official certificate issued by competent authority in the state that establish the company, which contains “Date of commencement”, name of company, legal form, name of owners, company's activity and capital.3. Resolution of administrative department to open branch or office, exercise the activity in the state, and legal authorization issued in favor of company's representative of applicant.4. Duplicate copy of agency's contract between the company and local agent.5. Duplicate copy of agent's I.D. if it’s a nature person or owner of individual company, if the agent is juridical person, it shall attach a copy of trade license, name & nationality of shareholders issued by competent authority in the emirate of registering the company.

Service requirements

Issue primary approval for the company valid for 4 months to allow the company to complete its procedures at the competent authority.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

9.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Service limits

Linkage to other services

Times of providing the service

Fees AED 5000 - Pay online through E-Dirham.

Local Competent Authority / Department of Economic Development / Municipality.

Issue an initial approval certificate of four months that it ends with the issuance of the license from the local authority. If four months have passed and the license has not been issued, the fees will be paid back.

24 hours during 7 days a week.

1. Use (http:// services.economy.ae//MOEintranet) to log in the electronic system for the branches & offices of foreign companies.2. Verify the accuracy of inserted data & attached document that shall match with the original. 3. Make sure that the company has no commercial agent in accordance with the provisions of commercial agencies law thereof ,through submit inquiry request upon the approved form to the commercial companies Dept. in the ministry. 4. Accept the request after paying the prescribed fees, or refuse the same, in this case it shall send a letter to the company through the electronic system indicating the reasons of refusal.5. Issue the primary approval to be submitted to the competent authority upon the ministry's approved form, which is valid for 4 months (the company shall have no right to exercise the work through it) with taking into account paying new license fees in case of expiry, and the company will not obtain license from the competent authority.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Page 6: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

15 minutes.

98

Registration Foreign Companies Registration Foreign Companies

Plan Department of Economic Development / Municipality.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

�e establishment shall log in ministry website for registration within (1) month as from the date of issuing the license by competent authority with providing the following:1. Duplicate copy of competent authority license.2. Duplicate copy of authorization given to in-charge manager and attested upon rules, and a copy of his passport.3. Bank Guarantee upon the certified form issued by applicable banks in the state amounting (AED 50.000), and may be renewed automatically upon order of Minister of Economy.

Service requirements

�e company shall submit registration to the ministry during 1 month as from issue date of license from the competent authority.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Linkage to other services

Times of providing the service

Fees AED 10000 (Pay through E-Dirham)

Local Competent Authority / Department of Economic Development / Municipality.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOE intranet) to log in to the electronic system for the branches & offices of foreign companies.2. Verify the accuracy of inserted data & attached document that shall match with the original. 3. Make sure that the company has no branches registered in ministry's register to ensure link all company's branches in the state with One registration number. 4. Accept the request after paying the prescribed fees, or refuse the same, in this case it shall send a letter to the company through the electronic system indicating the reasons of refusal.5. Issue registration certificate valid for 1 year and it is renewed annually every year.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Issue a registration certificate for one year.

Page 7: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

1110

Renewal of Registration Foreign Companies Renewal of Registration Foreign Companies

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

9. Service limits

8. �e average duration of completing the service

15 minutes.

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

�e application shall be submitted upon the prepared form, before the expiry date of registration, with attaching the following documents:1. Duplicate copy of competent authority certificate.2. official certificate that newly issued by competent authority in the country of where the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial institutions and insurance companies.3. Balance Sheet and final accounts of end fiscal year of the branch, in case of having many branches, it shall submit combined balance sheet of all branches.4. Duplicate copy of UAE central bank license for banks and financial institutions.5. Duplicate copy of insurance license for insurance companies and related professions.6. If the agent is artificial body, shall provide duplicate copy of trade license, name of shareholders issued by competent authority.

Service requirements

�e application shall be submitted every year to renew the company's registration upon the prescribed form before the expiry date of registration with attachments.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

Service description

Linkage to other services

Times of providing the service

Fees AED 10000 (Pay through E-Dirham)

Local Competent Authority.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOEintranet) to log in to the electronic system for the branches & offices of foreign companies.2. Verify the accuracy of inserted data & attached document that shall match with the original. 3. Accept the request after paying the prescribed fees, or refuse the same, in this case it shall send a letter to the company through the electronic system indicating the reasons of refusal.4. Issue renewal registration certificate valid for 1 year and it is annually renewed.

Procedures & steps of providing service

Issue a registration certificate for one year and it is annually renewed.

Page 8: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

1312

Amend Data in the RegisterForeign Companies

Amend Data in the RegisterForeign Companies

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

9. Service limits

8. �e average duration of completing the service

15 minutes.

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

�e application shall be submitted upon the prepared form , within (1) month as from the date of amendment date with providing the following:1. Name of company: Certificate of reservation commercial name issued by competent authority • Official certificate issued by competent authority in the country where the company is established • Amendment appendix of power of attorney contract • Consent of UAE central bank for banks and financial institutions • Consent of insurance department for insurance companies and related professions • Statement from bank of issuing the bank guarantee reporting to amend the name of the company of previous guarantee, or issuing new bank guarantee.2. Legal Form: Certificate from competent authority in the country where the company is established. • Consent of UAE central bank for banks and financial institutions, and consent of insurance department for insurance companies and related professions.3. Company address in the home country: Certificate from competent authority in the country where the company is established.4. Address of company branch in UAE: Lease contract with taking into account exemption the company from applying amendment application in case of changing the name of the property.5. Bank Guarantee: New bank guarantee from any bank operating in UAE.6. Branch activity: add , remove, change and amend: Consent of competent authority in the state.• Consent of UAE central bank for banks and financial institutions.• Consent of insurance department for insurance companies and related professions.7. Capital: Certificate from competent authority in the country where the company is established.8. Local Agent: Duplicate copy of power of attorney contract that enter between company and agent.• Duplicate copy of agent identity card if it’s a nature person or owner of individual Establishment, if the agent is artificial body, it shall attach copy of trade license, name & nationality of shareholders issued by competent authority in the emirate of registering the company.• Contract of termination the agreement/ letter contains terminating the previous contract.9. Names of Company Owners: Commercial register, Memorandum of association, or articles of association.10. Manager of company branch in UAE or regional manager: Authorization issued by home country of the new manager • Duplicate copy of passport • Consent of UAE central bank for banks and financial institutions • Consent of insurance department for insurance companies and related professions.

Service requirements

�e application shall be submitted every year to renew the company's registration upon the prescribed form before the expiry date of registration with attachments.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

Service description

Linkage to other services

Times of providing the service

Fees AED 2000 (Pay through E-Dirham)

Local Competent authority in the emirate.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOEintranet) to log in to the electronic system for the branches & offices of foreign companies.2. Verify the accuracy of inserted data & attached document that shall match with the original. 3. Accept the request after paying the prescribed fees, or refuse the same, in this case it shall send a letter to the company through the electronic system indicating the reasons of refusal.4. Re-print registration certificate/renewal if required, with add note of amendment company's certificate. 5. if the amendment subject is for the name of the company, it shall publish the announcement in any local newspaper issued in Arabic language only once, and the application will be accepted in the register after 1 week of publishing date. 6. In case of change bank guarantee, the modified guarantee is written upon letter sent to the bank issued the guarantee, and submitted to the company's representative with attaching original of issued guarantee.

Procedures & steps of providing service

Issue a certificate with the required amendment that have the same registration expiration date.

Page 9: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

15 minutes.

1514

Re- RegistrationForeign Companies

Re- RegistrationForeign Companies

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

Any company has been cancelled administratively, may request to be re-registered subject to the following conditions:1. All required recent documents must be submitted when licensing.2. Submit bank guarantee upon the approved form. 3. Pay all required fees payable by the branch/ office.

Service requirements

Any company has been cancelled administratively, may request to be re-registered.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Linkage to other services

Times of providing the service

Fees AED 15000 (Pay through E-Dirham)

Local Competent Authority / Department of Economic Development / Municipality.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOEintranet) to log in to the electronic system for the branches & offices of foreign companies.2. Verify the accuracy of inserted data & attached document that shall match with the original. 3. Accept the request after paying the prescribed fees, or refuse the same, in this case it shall send a letter to the company through the electronic system indicating the reasons of refusal.4. Re-print registration certificate/renewal of previous period. First Case: Cancel license of the company by the competent authority:Submit required documents for licensing, and the application is considered as new license with new registration number.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Issue a registration certificate for one year and it is annually renewed.

Page 10: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

8. �e average duration of completing the service

60 minutes.

1716

Sale / Merge Foreign CompaniesFirst Case

Sale / Merge Foreign CompaniesFirst Case

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

1. Resolution of administrative Board of two companies.2. Certificate / statement from competent authority in the country where the two companies are established that states merging the companies.3. Duplicate copy of appendix to amend agent’s contract upon the new situation, or terminating the contract and submitting the new contract.4. Official certificate from the competent authority in the country where the company is registered its new entity that contains: Name of the company • Legal Form • Capital of company • Names of company's owners • Activities of company.5. Duplicate copy of Authorization granted to incharge manager and his passport.6. Original of registration certificate/ renewal in the ministry register for branch (s).7. Duplicate copy of Certificate of reservation a commercial name / primary approval from competent authority, with stating the required activity if resulted from selling / merge, amendment of trade name or activity.8. Pay selling / merging fee amounting (AED 15.000). through e- Dirham of the main address of company in UAE, but for other branches, if available, the amendment shall be through changing and paying amendment fees for each branch.

Service requirements

Company registered in the ministry and has been sold / merged with another company that registered in the ministry which result in selling / merging one of the companies, or new company with new legal entity.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

9.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Service limits

Linkage to other services

Times of providing the service

Fees AED 15000 - Pay online through E-Dirham.

Local Competent Authority / Department of Economic Development / Municipality.

Issue a registration certificate for one year and it is annually renewed in the same date.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOEintranet) to log in to the electronic system for the branches & offices of foreign companies.1. Verify the accuracy of inserted data & attached document that shall match with the original.1. Give the company announcement form that approved to be published in any local newspaper issued in Arabic language only once.1. Provide bank guarantee for each branch amounting (AED 50.000) from any operating banks in the state, or provide the ministry with bank's letter indicating update of previous guarantee's data and include the same to the new name. 1. After 2 weeks of publishing announcement, the application will be accepted after making sure paying the prescribed fees, modify company's data in the record of old registration number & delete the other with take into account that the trade name of branches matches with company that just being sold / merged. 1. Re- issue registration/ renewal registration of branches / offices in case of expiry date the registra-tion. In the event of issue the same, shall pay new prescribed registration fees of (AED 10.000) per branch/ office that expired its registration in the record with mentioning in the certificate sale/merge. 1. In case of provide new bank guarantee, the modified guarantee is written upon letter sent to the bank issued the guarantee, and submitted to the company's representative with attaching original of cancelled guarantee. 1. In the event of refuse the application, shall send a letter to the company through the electronic system indicating the reasons of refusal.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Page 11: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

8. �e average duration of completing the service

60 minutes.

1918

Sale / Merge Foreign CompaniesSecond Case

Sale / Merge Foreign CompaniesSecond Case

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

1. Resolution of administrative Board of two companies.2. Certificate / statement from competent authority in the country where the two companies are established that states merging the companies.3. Official certificate from the competent authority in the country where the company is registered and resulted from selling/merge that clarifies: Company name • Legal Form • Capital of company • Names of company's owners • Activities of company.4. Duplicate copy of Authorization granted to incharge manager and his passport.5. Original of registration certificate / renewal in the ministry's register for branch (s) in case of amend the trade name.6. Pay selling/merging fee amount of (AED 15.000) through E- Dirham of the main address of company in UAE, but for other branches, if available, the amendment shall be through changing and paying amendment fees for each branch.7. Duplicate copy of Certificate of reservation a commercial name / primary approval from competent authority, with stating the required activity if resulted from selling /merge, amendment of trade name & activity).

Service requirements

Company registered in the ministry and has been sold / merged with another company that Not- registered in the ministry, and the registered company is resulted from sale / merge.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

9.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Service limits

Linkage to other services

Times of providing the service

Fees AED 15000 - Pay online through E-Dirham.

Local Competent Authority / Department of Economic Development / Municipality.

Issue a registration certificate for one year and it is annually renewed in the same date.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOEintranet) to log in to the electronic system for the branches & offices of foreign companies.2. Verify the accuracy of inserted data & attached document that shall match with the original.3. In case of change the trade name, give the company announcement form that approved to be published in any local newspaper issued in Arabic language only once.4. Provide bank guarantee for each branch amount of (AED 50.000) from any operating banks in the state in case of change the trade name, or provide the ministry with bank's letter indicating update of previous guarantee's data related to the new name. 5. After 2 weeks of publishing announcement, the application will be accepted after making sure paying the prescribed fees, modify company's data in the record & re-issue registration/ renewal registration if required. In the event of expiry the registration at the time of issue, shall pay prescribed renewal registration fees amount of (AED 10.000) for each branch/ office that its registration expired in the record with mentioning in the certificate sale/merge.6. In case of provide new bank guarantee, the modified guarantee is written upon letter sent to the bank issued the guarantee, and submitted to the company's representative with attaching original of cancelled guarantee.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Page 12: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

8. �e average duration of completing the service

60 minutes.

2120

Sale / Merge Foreign CompaniesThird Case

Sale / Merge Foreign CompaniesThird Case

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

1. Duplicate copy of Certificate of reservation a commercial name / primary approval from competent authority, with stating the required activity.2. Resolution of administrative Board of two companies.3. Certificate / statement from competent authority in the country where the two companies are established that states merging the companies.4. Amendment appendix of local agent contract upon the new situation, or terminat-ing the contract and submitting the new contract.5. Official certificate from the competent authority in the country where the company is registered that contains: Name of the company • Legal Form • Capital of company • Names of company's owners • Activities of company.6. Copy of Authorization granted to incharge manager.7. Original of registration certificate/ renewal in the ministry register for branch (s).8. Pay selling/merging fee amounting (AED 15.000). �rough E-Dirham of the main address of company in UAE, but for other branches, if available, the amendment shall be through changing and paying amendment fees for each branch.

Service requirements

Company registered in the ministry and has been sold / merged with another company that Not- registered in the ministry which non -registered company is resulted from sale / merge.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

9.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Service limits

Linkage to other services

Times of providing the service

Fees AED 15000 - Pay online through E-Dirham.

Local Competent Authority / Department of Economic Development / Municipality.

Issue a registration certificate for one year and it is annually renewed in the same date.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOEintranet) to log in to the electronic system for the branches & offices of foreign companies.2. Verify the accuracy of inserted data & attached document that shall match with the original.3. Give the company announcement form that approved to be published in any local newspaper issued in Arabic language only once.4. Provide bank guarantee for each branch amounting (AED 50.000) from any operat-ing banks in the state.5. After 2 weeks of publishing announcement, the application will be accepted after making sure paying the prescribed fees & modify company's data in the record upon branches' registration number of previous company. 6. Re-issue registration/ renewal registration in the event of expiry the registration. At the time of issue, shall pay prescribed renewal registration fees amount of (AED 10.000) per branch/ office that expired its registration in the record with mentioning in the certificate sale/merge.7. In case of provide new bank guarantee, the modified guarantee is written upon letter sent to the bank issued the guarantee, and submitted to the company's representative with attaching original of cancelled guarantee.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Page 13: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

8. �e average duration of completing the service

60 minutes.

2322

Sale / Merge Foreign CompaniesFourth Case

Sale / Merge Foreign CompaniesFourth Case

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

1. Duplicate copy of Certificate of reservation a commercial name / primary approval from competent authority, with stating the required activity.2. Resolution of administrative Board of two companies.3. Amendment appendix of local agent contract upon the new situation, or terminat-ing the contract and submitting the new contract.4. Official certificate from the competent authority in the country where the company is registered that contains: Name of the company • Legal Form • Capital of company • Names of company's owners • Activities of company.5. Copy of Authorization granted to incharge manager.6. Original of registration certificate/ renewal in the ministry register for branch (s).7. Pay selling/merging fee amount of (AED 15.000) through e- Dirham of the main address of company in UAE, but for other branches, if available, the amendment shall be through changing and paying amendment fees for each branch.

Service requirements

Company has many branches / offices registered in the ministry and have been sold / merged with another company that Not- registered in the ministry.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

9.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Service limits

Linkage to other services

Times of providing the service

Fees AED 15000 - Pay online through E-Dirham.

Local Competent Authority / Department of Economic Development / Municipality.

Issue a registration certificate with amendments and it is annually renewed.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOEintranet) to log in to the electronic system for the branches & offices of foreign companies.2. Verify the accuracy of inserted data & attached document that shall match with the original.3. Give the company announcement form that approved to be published in any local newspaper issued in Arabic language only once.4. Provide bank guarantee for each branch amounting (AED 50.000) from any operat-ing banks in the state.5. After 2 weeks of publishing announcement, the application will be accepted after making sure paying the prescribed fees with cancelling registration number of sold branch or office from the data of registered company record and grant new registra-tion number in the name of purchased company. 6. Issue new registration certificate with mentioning in the new certificate the sale procedure.7. In case of provide new bank guarantee, the modified guarantee is written upon letter sent to the bank issued the guarantee, and submitted to the company's representative with attaching original of cancelled guarantee.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Page 14: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

8. �e average duration of completing the service

15 minutes.

2524

Freezing RegistrationForeign Companies

Freezing RegistrationForeign Companies

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

Any company may freeze the registration of one or all its branches/offices operating in the UAE for a period 1-3 consecutive years, with condition of fulfillment the following:1. provide the Ministry with a resolution of Administrative Board, or from the author-ized person with clarifying the required period to freeze and reasons of freeze.2. Not available employees are sponsored by company, from competent authorities whether Ministry of labor or Residence Department as the case may be.3. Submitting an evidence states that the company is freezing its registration at compe-tent authority.4. Pay registration fees of the period that required freezing.5. Submit original certificate of registration/ renewal to the Ministry.

Service requirements

freeze the registration of any company or one of its branches/offices operating in the UAE for a period of 1-3 consecutive years.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

9.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Service limits

Linkage to other services

Times of providing the service

Fees Pay freezing fees upon the required period during (3) years as maximum, amounting (10000) per year pay through E-Dirham.

Local Competent Authority / Department of Economic Development / Municipality.

Issue a registration certificate with amendments and it is annually renewed.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOEintranet) to log in to the electronic system for the branches & offices of foreign companies.1. Verify the accuracy of inserted data & attached document that shall match with the original.1. Accept the request after paying the prescribed fees, or refuse the same, in this case it shall send a letter to the company through the electronic system indicating the reasons of refusal.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Page 15: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

8. �e average duration of completing the service

30 minutes.

2726

Cancellation in the Register Cancellation in the Register

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

A decision to delete the company from the register shall be issued if any company decides to stop its operations in the state , and shall submit an application to the Minis-try in the concerned emirate , that approved by company's administrative body or its representative, and attach with the following documents:1. Original registration/renewal certificate issued by the Ministry.2. An evidence of termination local agent's contract.3. An evidence of announcement of publication in two local newspapers, one of them should be published in Arabic language once a year regarding the claim of creditors or other interested parties to submit its objections within one month as from the date of the announcement.Knowing that the bank guarantee will not be released unless after cancellation announcement is published in local newspapers.

Service requirements

If any company is decided to stop its operations in the UAE, shall submit application clarifying the same approved from administrative Dept. of the company or its representative with attaching documents.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

9.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Service limits

Linkage to other services

Times of providing the service

Fees AED 100 (pay through E-Dirham).

Local Competent Authority / Department of Economic Development / Municipality.

Issue a registration certificate with amendments and it is annually renewed.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOEintranet) to log in to the electronic system for the branches & offices of foreign companies.2. Verify the accuracy of inserted data & attached document that shall match with the original.3. Verify the registration validity in the record when submitting cancellation application, or pay the prescribed fees to renew registration and delay fees if required.4. Give the company announcement form that approved to be published in 2 local newspapers at least one of them issued in Arabic language.5. Inform the competent authority about the application.6. Issue bank guarantee after publication in the newspapers upon letter sent to the bank issued the guaran-tee, and submitted to the company's representative with attaching original of cancelled guarantee.7. After 1 month of publishing announcement, the application will be accepted & issue cancellation decision after 1 month of date of publication. Remarks:1. �e company shall fulfill all announcement procedures during its valid registration period in the ministry, or shall pay all payable fees of renewal and pay delay fees in case of failure of publication during that period.2. In the event that the company is desirous of not taking cancellation procedures to re-open the branch, the application is considered as the following: 2-1. In case of not cancelling the license by the competent authority: - Submit renewal registration application upon the approved form.- Submit the prescribed bank guarantee.- Pay fees and fines if available. - Issue renewal registration certificate in the record for the previous periods.2-2. In case of cancelling the license by the competent authority: - �e application shall be used as new license with attaching all new required documents and giving the company new registration number.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Page 16: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

15 minutes.

2928

Official Extract from Data Official Extract from Data

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

1. Submit application upon the system.2. Pay fees of official extract amounting AED 100.

Service requirements

Application for data or copy of company's file.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Linkage to other services

Times of providing the service

Fees AED 100 (Pay through E-Dirham)

Local Competent Authority / Department of Economic Development / Municipality.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOE intranet) to log in to the electronic system for the branches & offices of foreign companies.2. Make sure of paying prescribed fees.3. Give the company required extract.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Issue a registration certificate for one year and it is annually renewed.

Page 17: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

10 minutes.

3130

To Whom It May Concern Certificate To Whom It May Concern Certificate

Plan N/A.

Website of Ministry: www.economy.ae

Companies, individuals (locals & foreign investors) & clearance offices.

1. Submit application upon the system.2. Pay fees of official extract amounting AED 100.

Service requirements

Issue to whom it may concern certificate of company's information.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Linkage to other services

Times of providing the service

Fees AED 100 (Pay through E-Dirham)

Local Competent Authority / Department of Economic Development / Municipality.

7:30 a.m. – 2:30 p.m.

1. Use (http:// services.economy.ae//MOE intranet) to log in to the electronic system for the branches & offices of foreign companies.2. Make sure of paying prescribed fees.3. Give the company required extract.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Issue a registration certificate for one year and it is annually renewed.

Page 18: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

33

Chapter Two

MOE SERVICES GUIDE 2017

Joint Stock Companies

Page 19: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

15 Days.

3534

Study the Establishment of Joint Stock Company Study the Establishment of Joint Stock Company

Plan N/A.

Website of Ministry: www.economy.aeCustomer service center in all ministry's offices in the state.

Investors and legal offices.

1. �e number of company founders shall not be less than (2) founders with the excep-tion of one person’s company which must be owned by a legal UAE citizen.2. Company shares should not be offered to public.3. �e capital shall not be less than (2 Million) Dirham.4. Nominal value of company share shall not exceed AED 100 and not less than (1) dirham.5. In the case of in-kind capital share entry, evaluating them by experience person appointed by the ministry will be required.6. �e number of founders/ shareholders not to exceed (200).7. �e Emirati proportion of the company concerned should not be less than 51%.8. Obtain the approvals from other parties according to the nature of the activity required to be practiced.9. A written declaration from each member of the Board of Directors clarifying the names of the companies they worked in as presidents, vice presidents, or a member of the Board of Directors or Managing Director, and the date of their employment. (In the case that the Council has been appointed to the Memorandum of association and statute, otherwise it should be submitted at the election later).

Service requirements

Submit the application to establish private joint stock company.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Principally.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Linkage to other services

Times of providing the service

Fees AED 5000 (Pay through E-Dirham)

Local Competent Authority / Department of Economic Development / Municipality.

7:30 a.m. – 2:30 p.m.

Fill out the application through E-Services.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

Determining the limited service in the event of the expiration of the service provided according to a certain time (Issue a registration certificate for one year).

Page 20: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

5 Days.

3736

Announcement of establishing joint Stock Company Announcement of establishing joint Stock Company

Plan N/A.

Customer service center.

Investors.

1. Certificate of deposit capital Certificate of deposit of capital in one of the banks operating in the country.2. �e Memorandum of Association shall authenticated by the Notary Public and the Company's Articles of Association as approved by the Assembly.3. Constituent General Assembly Meeting Minutes approved by the President of the Assembly or the Board, according to the circumstances, the collector of votes, the meeting rapporteur and the external auditor.4. Adoption of obtaining Initial public offering capital fully by the external auditor.

Service requirements

A procedure that entails issuing a ministerial decision to enable the company to obtain trade licenses.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Linkage to other services

Times of providing the service

Fees Announcement fees: AED 1000. 20000 Fees of publishing the official instruments of joint-stock companies (Pay through E-Dirham )

Local Competent Authority / Department of Economic Development / Municipality.

7:30 a.m. – 2:30 p.m.

Fill out the application, Follow-up customer service center.

Commercial Affairs sector / Commercial registration department

Procedures & steps of providing service

N/A.

Page 21: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

3938

Registration of Joint -Stock Company Registration of Joint -Stock Company

Plan N/A.

Customer service center.

Private joint-stock or its agents.

1. Copy of company’s trade license.2. Any document confirmed that the company pays the fees of publishing the ministe-rial resolution of announcement the establishment with attaching Memorandum of association and articles of association in the official Gazette.

Service requirements

A certificate proving that the company had completed the legal requirements for establishment.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card

1.

2.

3.

4.

5.

6.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Commercial Affairs sector / Commercial registration department

9. Service limits

8. �e average duration of completing the service

10 minutes.

10.

11.

12.

Linkage to other services

Times of providing the service

Fees AED 10000 (Pay through E-Dirham)

Local Competent Authority / Department of Economic Development / Municipality.

7:30 a.m. – 2:30 p.m.

Fill out the application through E-Services.

Issue a registration certificate for one year.

Service Card

7. Procedures & steps of providing service

Page 22: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

4140

Renew Registration of Joint -Stock Company Renew Registration of Joint -Stock Company

Plan N/A.

Customer service center.

Private joint-stock or its agents.

1. Original copy of company's trade license.2. Names of the Board of DirectorsRemarks:It shall impose a fine amounting (AED 500) monthly, with maximum AED 5000 yearly, in case of submitting the application in the day following the expiry date of registration certificate / renewal registration in the joint stock register, with taking into account if the expiry date will be on the official holiday, the fine will calculate as from the end of following day of expiry date or official holiday.

Service requirements

Renew the registration of company in joint-stock companies.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card

1.

2.

3.

4.

5.

6.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Commercial Affairs sector / Commercial registration department

9. Service limits

8. �e average duration of completing the service

10 minutes.

10.

11.

12.

Linkage to other services

Times of providing the service

Fees AED 5000 (Pay through E-Dirham)

Local Competent Authority / Department of Economic Development / Municipality.

7:30 a.m. – 2:30 p.m.

Fill out the application through E-Services.

Issue a registration certificate for one year, and it is yearly renewed.

Service Card

7. Procedures & steps of providing service

Page 23: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

4342

Amendment to the Articles of Association of Joint Stock Companies

Amendment to the Articles of Association of Joint Stock Companies

Plan N/A.

Customer service center.

Private joint-stock or its agents.

1. Submit an application to the ministry for approving to convene the General Assembly meeting, with coordination with ministry to fix the date.2. To amend the statute of the company, the General Assembly must be notified under a special decision, with a majority of 75% of the shares represented in the meeting.First: Capital increase:1. Original minutes of meeting.1. Deposit certificate of capital increase- In case of increase by subscription.1. Certificate from company auditor stating that capital increase was in accordance with the decision of the General Assembly and the Commercial Companies law- In case of increase by subscription.Second: Capital decrease:1. Notify the ministry about the Board of Directors report and the auditor's report for their decision to reduce the capital.1. Determine the procedure to reduce the capital.1. �e General Assembly minuets of meeting. �e decision to be taken with a majority of 75% of the shares represented in the meeting.1. Publish of the Assembly's decision in two daily newspapers, one of them Arabic publication, in order to invite creditors to submit their objections within 30 days starting from the date of publishing.1. Certificate from company auditor stating that capital decrease shall not result in decreasing the shares of the UAE nationals to less than fifty one percent (51%) of share of the capital.

Service requirements

Announce the amendments to Articles of Association upon ministerial decision issued in this regard, to enable the company to modify the commercial register at competent authorities.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card

1.

2.

3.

4.

5.

6.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Commercial Affairs sector / Commercial registration department

9.

Service limits 8.

�e average duration of completing the service

N/A.

10.

11.

12.

Linkage to other services

Times of providing the service

Fees AED 2000 (Pay through E-Dirham)

5 Days.

7:30 a.m. – 2:30 p.m.

Fill out the application, Follow-up customer service center.

Service Card

7. Procedures & steps of providing service

Local Competent Authority / Department of Economic Development / Municipality.

Page 24: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

45

Chapter Three

MOE SERVICES GUIDE 2017

Individual’s Companies

Page 25: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

4746

Publishing the Official Instrument (Memorandum of Association) of Limited Liability Companies

Publishing the Official Instrument (Memorandum of Association) of Limited Liability Companies

Plan Ministry of Interior / Department of Economic Development / Municipality.

Customer service center.

Companies , UAE nationals & foreigners.

1. Copy of primary consent of local competent authority.2. Copy of Memorandum of Association attested by Ministry of justice.

Service requirements

Publish Memorandum of Association of limited liability company which its partners shall not be less than 2 partners, and the shares of UAE nationals not less than 51%.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card

1.

2.

3.

4.

5.

6.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Commercial Affairs sector / Commercial registration department

9.

Service limits 8.

�e average duration of completing the service

Issue a registration certificate for one year, and it is yearly renewed.

10.

11.

12.

Linkage to other services

Times of providing the service

Fees AED 3000 (Pay through E-Dirham)

10 minutes.

7:30 a.m. – 2:30 p.m.

Fill out the application, Follow-up customer service center.

Service Card

7. Procedures & steps of providing service

Local Competent Authority / Department of Economic Development / Municipality.

Page 26: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

1. Copy of primary consent of local competent authority.2. Copy of Memorandum of Association attested by Ministry of justice.

4948

Publishing the Official Instrument of Simple Limited Partnership & General Partnership

Publishing the Official Instrument of Simple Limited Partnership & General Partnership

Plan Ministry of Interior / Department of Economic Development / Municipality.

Customer service center.

Companies , UAE nationals & foreigners.

Service requirements

Publish official instrument of simple limited partnership which the shares of UAE nationals not less than fifty one percent, and general partnership which shall be totally 100 % owned by UAE nationals.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card

1.

2.

3.

4.

5.

6.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Commercial Affairs sector / Commercial registration department

9.

Service limits 8.

�e average duration of completing the service

N/A.

10.

11.

12.

Linkage to other services

Times of providing the service

Fees AED 2000 (Pay through E-Dirham)

10 minutes.

7:30 a.m. – 2:30 p.m.

Fill out the application, Follow-up customer service center.

Service Card

7. Procedures & steps of providing service

Local Competent Authority / Department of Economic Development / Municipality.

Page 27: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

5150

Amend Official Instrument of (Memorandum of Association) of Limited Liability Companies, Simple Limited Partnership &

General Partnership

Amend Official Instrument of (Memorandum of Association) of Limited Liability Companies, Simple Limited Partnership &

General Partnership

Plan Ministry of Interior / Department of Economic Development / Municipality.

Customer service center.

Companies , UAE nationals & foreigners.

Publish appendix of Memorandum of Association related to limited liability compa-nies, Simple limited partnership & General Partnership.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card

1.

2.

3.

4.

5.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Commercial Affairs sector / Commercial registration department

9.

Service limits 8.

�e average duration of completing the service

N/A.

10.

11.

12.

Linkage to other services

Times of providing the service

Fees AED 1000 (Pay through E-Dirham)

10 minutes.

7:30 a.m. – 2:30 p.m.

Fill out the application, Follow-up customer service center.

Service Card

7. Procedures & steps of providing service

Local Competent Authority / Department of Economic Development / Municipality.

1. Letter issued from competent authority to the ministry stating the approval of publishing appendix of Memorandum of association.2. Copy of appendix of Memorandum of Association attested by Ministry of justice.

Service requirements6.

Page 28: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

5352

Open Branch of Limited Liability Companies, Simple Limited Partnership & General Partnership

Open Branch of Limited Liability Companies, Simple Limited Partnership & General Partnership

Plan Ministry of Interior / Department of Economic Development / Municipality.

Customer service center.

Companies , UAE nationals & foreigners.

Publish contract of opening branch of limited liability companies, Simple limited partnership & General Partnership.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card

1.

2.

3.

4.

5.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department

Service description

Commercial Affairs sector / Commercial registration department

9.

Service limits 8.

�e average duration of completing the service

N/A.

10.

11.

12.

Linkage to other services

Times of providing the service

Fees AED 1000 (Pay through E-Dirham)

10 minutes.

7:30 a.m. – 2:30 p.m.

Fill out the application, Follow-up customer service center.

Service Card

7. Procedures & steps of providing service

Local Competent Authority / Department of Economic Development / Municipality.

Letter from local competent authority to open the branch (initial approval).Service requirements6.

Page 29: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

55

Chapter Four

MOE SERVICES GUIDE 2017

Commercial Agents

Page 30: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

7 working days.

5756

Commercial Agency’s Entry Commercial Agency’s Entry

Plan None.

Website of Ministry: www.economy.ae

National institutions and companies.

1. �e agent shall be from UAE nationality (establishment or company owned by 100 % UAE nationals).2. He shall have valid trade license.3. Agency contract, distribution or exclusive representation contract with agent and shall be attested by official bodies, with attaching legal translation into Arabic Language if the contract is in Foreign Language. (�e contract shall contain name and address of parties, exclusiveness, and place of activity, products and services, Trade name of products, approval to register the contract, period of contract, attestation and certification).4. Attach identity card of local agent.5. Attach authorization signature of owner or authorized manager to signature.6. Fill out agency registration application upon prepared form at ministry.

Service requirements

Issue registration of commercial agency in commercial agencies record.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Service description

Linkage to other services

Times of providing the service

Service Fees (If any) AED 10000 (Pay through E-Dirham)

None.

7:30 a.m. – 2:30 p.m.

1. Submit the application online at Ministry's website.2. Pay required fees in case of approval.

Procedures & steps of providing service

Valid for one year.

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 31: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

One working day.

5958

Renew the Commercial Agency’s Entry Renew the Commercial Agency’s Entry

Plan None.

Website of Ministry: www.economy.ae

Owners of registered agencies in commercial agencies register at Ministry of economy.

1. Submit the application online.2. Attach previous registration certificate.3. Attach valid trade license.4. Attach authorization signature of owner or authorized manager to signature.

Service requirements

Issue renewal certificate of commercial agency.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Service description

Linkage to other services

Times of providing the service

Service Fees (If any) 4000 AEDFine applicable in case of delay (400 AED per month) (Pay through E-Dirham).

None.

7:30 a.m. – 2:30 p.m.

1. Submit the application.2. Pay required fees.

Procedures & steps of providing service

Valid for one year.

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 32: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

7 working days.

6160

Note in Commercial Agencies Entry Note in Commercial Agencies Entry

Plan None.

Website of Ministry: www.economy.ae

Owners of registered agencies in commercial agencies register at Ministry of economy.

1. Submit the application online.2. Attach previous registration certificate.3. Attach valid trade license.4. Attach authorization signature of owner or authorized manager to signature.5. Attach the documents that clarify the required amendment of Agency.

Service requirements

Issue certificate to amend, delete or add a commercial agency.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Service description

Linkage to other services

Times of providing the service

Service Fees (If any) AED 10000 (Pay through E-Dirham)

None.

7:30 a.m. – 2:30 p.m.

1. Submit the application.2. Pay required fees.

Procedures & steps of providing service

Issue a certificate of amendment and should apply to renew when not valid.

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 33: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

One working day.

6362

Cancellation of Commercial Agency Cancellation of Commercial Agency

Plan None.

Website of Ministry: www.economy.ae

Owners of registered agencies in commercial agencies register at Ministry of economy.

1. Submit the application online.2. Attach previous registration certificate.3. Attach valid trade license.4. Attach signature of commercial agent.

Service requirements

Issue a notice of cancellation the commercial agency from commercial agencies record.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Service description

Linkage to other services

Times of providing the service

Service Fees (If any) None.

None.

7:30 a.m. – 2:30 p.m.

1. Submit the application online.2. Issue notice cancellation.

Procedures & steps of providing service

Issue the certificate upon request of the commercial agency.

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 34: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

One working day.

64

(Inquiry) Certificate of not Registering in Commercial Agencies Entry

(Inquiry) Certificate of not Registering in Commercial Agencies Entry

Plan None.

Website of Ministry: www.economy.ae

All Categories.

Fill out the application upon prepared form at ministry.Service requirements

Look for registered or not registered agency in commercial agencies register.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017

Service description

Linkage to other services

Times of providing the service

Service Fees (If any) AED 200 (Pay through E-Dirham)

None.

7:30 a.m. – 2:30 p.m.

1. Submit the application online.2. Pay required fees.

Procedures & steps of providing service

Issue inquiry certificate with unlimited validity.

65MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 35: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

One working day.

6766

Official Extract from Registration Sheet Official Extract from Registration Sheet

Plan None.

Website of Ministry: www.economy.ae

All Categories.

1. Submit the application online.2. Pay required fees.

Service requirements

Copy of certificate of registered agency describes the validity & soundness of registered data in the register.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Service description

Linkage to other services

Times of providing the service

Service Fees (If any) AED 200 (Pay through E-Dirham)

None.

7:30 a.m. – 2:30 p.m.

1. Submit the application online.2. Pay required fees.3. Receive the extract.

Procedures & steps of providing service

None.

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 36: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

4 months.

68

Present Dispute to Commercial Agencies Committee Present Dispute to Commercial Agencies Committee

Plan None.

Committee location (Administration Dept.).

Commercial agents and commercial clients.

�e complaint shall be submitted by detailed memorandum containing the reasons of complainant, then refer the same to the other party to reply and defense with clarify-ing its reasons, after completing the reply it may present the same to the committee.

Service requirements

Application submitted to commercial agencies Committee to consider any dispute arises because of registered commercial agency.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017

Service description

Linkage to other services

Times of providing the service

Service Fees (If any) AED 12000 received from the applicant (Pay through E-Dirham).

None.

7:30 a.m. – 2:30 p.m.

Submit application of dispute. Procedures & steps of providing service

None.

69MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 37: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

Two weeks and coordinate with local authorities in the emirate.

7170

Request for Inspection the Trespass of Commercial Agency

Request for Inspection the Trespass of Commercial Agency

Plan None.

Website of Ministry: www.economy.ae

Owners of registered agencies in commercial agencies register at Ministry of economy.

1. Submit written complaint by commercial agent with attach the evidences that supported its claim and determine the address of violated entity.2. �e complaint shall be submitted to the ministry office in the emirate place of the complaint.3. Coordinate with local authority in the emirate to determine the date of leaving inspectors (inspector from competent authority and inspector from ministry), and coordinate with complainant agent.4. After inspection, it shall prepare process server, proof the fact, and determine the date of following the ministry to settle the matter.5. Bring the parties together to settle the matter amicably, if not possible, the agent may receive copy of process server upon official letter if they desire to refer the same to judiciary department.

Service requirements

Request for inspection all violated authorizes of commercial agency law that trespassed on registered agencies.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Secondary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017 MOE SERVICES GUIDE 2017

Service description

Linkage to other services

Times of providing the service

Service Fees (If any) 2000 AEDAdditional inspection 1000 AED (Pay through E-Dirham).

Competent local Authorities (Dept. of Economic Development).

7:30 a.m. – 2:30 p.m.

1. Submit the application online.2. Check documents.3. Pay required fees.

Procedures & steps of providing service

None.

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 38: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

9. Service limits

8. �e average duration of completing the service

One working day.

72

Circular Application to Customs and Other Departments Circular Application to Customs and Other Departments

Plan None.

Website of Ministry: www.economy.ae

Owners of registered agencies in commercial agencies register at Ministry of economy.

Submit official application signed by concerned person.Service requirements

�e commercial agent submitted his application to inform Customs about his registered agency to prevent enter the products except upon his way.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

7.

10.

11.

12.

MOE SERVICES GUIDE 2017

Service description

Linkage to other services

Times of providing the service

Service Fees (If any) AED 200 (Pay through E-Dirham)

None.

7:30 a.m. – 2:30 p.m.

1. Submit the application online.2. Submit letter signed & stamped by commercial agent.

Procedures & steps of providing service

None.

73MOE SERVICES GUIDE 2017

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 39: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

74

To Whom It May Concern Certificate To Whom It May Concern Certificate

Plan None.

Website of Ministry: www.economy.ae

Owners of registered agencies in commercial agencies register at Ministry of economy.

Submit official application signed by concerned person.Service requirements

Letter clarifies the data of commercial agency.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

MOE SERVICES GUIDE 2017

Service description

75MOE SERVICES GUIDE 2017

9. Service limits

8. �e average duration of completing the service

One working day.

7.

10.

11.

12.

Linkage to other services

Times of providing the service

Service Fees (If any) AED 200 (Pay through E-Dirham)

None.

7:30 a.m. – 2:30 p.m.

1. Submit the application online.2. Pay required fees.3. Receive To Whom It May Concern.

Procedures & steps of providing service

None.

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 40: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

76

Certificate of Replacement of Commercial Agency Registration Certificate

Certificate of Replacement of Commercial Agency Registration Certificate

Plan None.

Website of Ministry: www.economy.ae

Owners of registered agencies in commercial agencies register at Ministry of economy.

Submit official application signed by concerned person.Service requirements

Issue certificate of replacement from commercial agencies register.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

MOE SERVICES GUIDE 2017

Service description

77MOE SERVICES GUIDE 2017

9. Service limits

8. �e average duration of completing the service

One working day.

7.

10.

11.

12.

Linkage to other services

Times of providing the service

Service Fees (If any) AED 200 (Pay through E-Dirham)

None.

7:30 a.m. – 2:30 p.m.

1. Submit the application online.2. Submit a letter signed by concerned person.

Procedures & steps of providing service

None.

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department

Page 41: MINISTRY OF ECONOMY SERVICES GUIDE 2017...the company is established including name of company, legal form, company activities (every 3 years), excluding branches of banks, financial

78

Duplicate Copy of Agency Contract or Any Other Document

Duplicate Copy of Agency Contract or Any Other Document

Plan None.

Website of Ministry: www.economy.ae

Owners of registered agencies in commercial agencies register at Ministry of economy.

Submit official application signed by concerned person.Service requirements

Issue copy of any document available at agency's file.

Categories of concerned customers

Channels of obtaining the service

Category of service

Kind of service

Supplementary.

Procedural.

Service Card Service Card

1.

2.

3.

4.

5.

6.

MOE SERVICES GUIDE 2017

Service description

79MOE SERVICES GUIDE 2017

9. Service limits

8. �e average duration of completing the service

4 working days.

7.

10.

11.

12.

Linkage to other services

Times of providing the service

Service Fees (If any) AED 100 (Pay through E-Dirham)

None.

7:30 a.m. – 2:30 p.m.

1. Submit the application online.2. Submit signed & stamped letter. 3. Pay required fees.

Procedures & steps of providing service

None.

Commercial Affairs sector / Commercial registration department Commercial Affairs sector / Commercial registration department