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Transcript of Millennial Advisors Working With and Working As the Millennial Generation Niki Weight, University...
Millennial Advisors Working With and Working As
the Millennial GenerationNiki Weight, University Advising
Taylor Adams, ASTE- College of Ag
Alternate View to “Generation Me”
“In general, we found little reason to conclude that the average member of Generation Me is dramatically different from members of previous generations.”
~Trezesniewski & Donnellan
Multigenerational Workforce
Generation Y - Ages 11-32(Born 1980-2002)
Generation X - Ages 33-48(Born 1965-1979)
Baby Boomers - Ages 49-67(Born 1946-1964)
Generation Group Work
Millennials in the Workplace
Technology Driven
Multi-Taskers Team Players
LifestyleBalance
Risk-Takers Threats & Praises
Serving Students Together
Generational Awareness
Don’t Stereotype
Don’t be Offended
Utilize Strengths
Millennial Advising for
Adult LearnersRecognizing adult learners’ needs and utilizing our
strengths to help them succeed.
Adult learners at USUIn Fall 2012, there were approx. 21,495 students
attending USU (excluding out of state and international sites).
1,662 (7%) students are 31 years or older
3%
14%
83%
Generation Breakdown of RCDE Students
N=6682 (Excludes International and Out of State Sites)
Baby Boomer Students (n=198)
Generation X Students (n=953)
Generation Y Students (n=5531)
0%1% 3%
97%
Generation Break Down of Main Campus Students (N=14,813)
Traditionalist Students (n = 1)
Baby Boomer Students (n = 87)
Generation X Students (n = 423)
Generation Y Students (n = 14302)
1. Remove Stereotypes& Preconceptions
“Older students, rather than their younger counterparts, display those learning characteristics which traditionally higher education has purported to be striving to develop”
Harper & Kemper, p 220, 1986
2. Understand Barriers to Adult Learners
Situational
Multiple Responsibilitie
s
Prior Negative Learning
Experience
Dispositional
Time Concerns
Perfectionism
Institutional
Rules
Instructors/Other
Students
Difficult Reenrollment
Policies
3. Understand Their Specific Learning Processes
Desire for control/underst
anding
Memorizing information
requires more time
Need more practice,
orientation, and study skills
Have previously
learned materials
Strategies to Best Serve Adult Learners
1. Ensure Customer Service Practices Accommodate Adult Learners Needs
• Respect Adult Learners• Give Accurate Information • Give them your Undivided Attention (don’t
multitask) • Extend Office Hours• Have a Child Friendly Office• Respond quickly to their questions (e-mail)
2. Develop Advising Practices Tailored to Adult Learners
Suggestions/Personal Experiences
References Baily, C. A. (2007). Advising adult learners. In L. Huff & P. Jordan
(Eds.), Advising Special Student Populations (pp. 11-24). NACADA.
Greenberg, E. H., & Weber, K. (2008). Generation we, how millennial youth are taking over America and changing our forever. Emeryville, CA: Pachatusan.
Peck, L.G. & Varney, J. (2009). Advising IS teaching: Providing adult learners with strategies for self- advocation Retrieved –August 8, 2012- from NACADA Clearinghouse of Academic Advising Resources Web site: http://www.nacada.ksu.edu/Clearinghouse/M02/Adult-Learner.htm
Richardson, J. T. E., & King, E. (1998). Adult students in higher education: Burden or boon?. Ohio State University Press, 69(1), 65-88.
Judy, B. E., & Leanne, C. (2004). Multigenerational nurses in the workplace. Journal of Nursing Administration, 34(11), 493-501. Retrieved from http://www.letthelearningbegin.com/documents/pdfs/mg workers.pdf
References cont. Gursoy, D., Maier, T. A., & Chi, C. G. (2007). Generational
differences: An examination of work values and generational gaps in the hospitality workforce. International Journal of Hospitality Management, 27, 448-458. doi: 10.1016/j.ijhm.2007.11.002
Spiro, Cara. (2006, November 1). Generation Y in the workplace. Defense AT &L. (2006). Retrieved August 10, 2012 from http://www.thefreelibrary.com/Generation Y in the workplace.-a0155789907
Pooley, E. (2005). Kids these days.. Canadian Business, 78(12), 67-68.
Twenge, J. M., & Campbell, S. M. (2008). Generational differences in psychological traits and their impact on the workplace. Journal of Managerial Psychology, 23(8), 862-877. doi: 10.1108/02683940810904367
Trzesniewsk, Kali. Donnellan, M.. (2010). Rethinking ‘‘generation me’’: a study of cohort effects from 1976–2006. Perspectives on Psychological Science. , 5(1), 58–75.