MilestoneCustomer – student liaisonShort presentation on my strategy how to approach the costumer.And disseminate information

Customers

•CCP•Síminn

Courtesy of http://www.ccpgames.com/en/public-relations/press-kit

Courtesy of http://www.Siminn.is

Customer needs/agenda

•Understand there goals.•Differ from the two costumers.

-CCP: marketing.-Síminn: technical.

Liasioning

•Make sure all participants in the project get the right information.

•Be ready.•Responsible for getting orders to CCP.

Courtesy of http://gsliaisonindia.com/contact_us.html

Challenging

•CCP is a tough customer.•Employ, tactics somewhat similar EVE

online economics.•„As cheap as possible•Due to limited budget

Courtesy of http://fortnightlitpress.wordpress.com/2011/01/29/challenge-accepted/

Countermeasures

•Good reasoning.•Cost breakdown.•Risk assesments.•Good follow up an constantly pushing for

things to be ordered.

Information

•Emails with customers and Skyward team.

•Phonecalls.•Disseminate important information to the

team via daily scrum meetings.•The wiki on the project page.