Mike Partica November 13th, 2008 Orlando, Florida The Future of Car Hire.
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Transcript of Mike Partica November 13th, 2008 Orlando, Florida The Future of Car Hire.
Mike ParticaNovember 13th, 2008Orlando, Florida
The Future of Car Hire
Agenda
•Car Hire Fundamentals
•Opportunities for Change
•Important Points with Change
•CN View and Process Tree
•Shaping the Future
Basic Car Hire Fundamentals
3. Ensure fair Distribution of work required.
•Three purposes of Car Hire and Car Hire Rules
2. Encourage Asset Utilization
1. Compensate Equipment Owner
Car Hire Rules
All current and future car hire rules should respect these basic fundamentals.
3. Ensure fair Distribution of work required.
2. Encourage Asset Utilization
1. Compensate Equipment Owner
Car Hire Rules
Change methodologies for compensating equipment owner.
Example: Move to/from mileage compensation methodology.
Opportunities for Change
3. Ensure fair Distribution of work required.
2. Encourage Asset Utilization
1. Compensate Equipment Owner
Car Hire Rules
Develop new processes that would improve asset utilization.
Example: Change the process to highlight situations of poor asset utilization to allow for improvement.
Opportunities for Change
3. Ensure fair Distribution of work required.
2. Encourage Asset Utilization
1. Compensate Equipment Owner
Car Hire Rules
Each and everyday, Challenge the work required.
Example: Eliminate a manual process through the use of automation.
Opportunities for Change
Opportunities for Change
•Take a step back and look for opportunities.
•The right opportunities can be anywhere in the process.
•Changes may be required in more than 1 area.
•Keep in mind that Car Hire is a downstream process from other industry processes.
•A key change may be in another area.
•Don’t limit yourself to processes in Car Accounting to improve the Car Accounting process.
Challenge the status quo. Ask questions.
Towers of Hanoi
1. Move blocks from the peg on the left to the peg on the right.
2. You may not move more than 1 block at a time.
3. You may not place a larger block on a smaller block.
Towers of Hanoi
15 moves later…
Towers of Hanoi
1. Move blocks from the peg on the left to the peg on the right.
2. You may not move more than 1 block at a time.
3. You may not place a larger block on a smaller block.
Towers of Hanoi
• Known as a recursive problem.
The solution to move 1 block to another tower requires the solution to move a smaller tower to another tower.
• Solution requires 2N-1 moves.
4 blocks = 15 moves
5 blocks = 31 moves
30 Blocks = 1,073,741,823 moves
• Extremely important to know why you are moving each block.
• You don’t want to be guessing or trying to memorize.
Each additional block is a added level of complexity. Similar to today’s business processes.
Towers of Hanoi
Let’s try the game again…
Towers of Hanoi
1. Move blocks from the peg on the left to the peg on the right.
2. You may move more than 1 block at a time.
3. You may place a larger block on a smaller block.
Towers of Hanoi
1 move later…
Towers of Hanoi
1. Move blocks from the peg on the left to the peg on the right.
2. You may move more than 1 block at a time.
3. You may place a larger block on a smaller block.
Towers of Hanoi
1. Move blocks from the peg on the left to the peg on the right.
2. You may move more than 1 block at a time.
3. You may place a larger block on a smaller block.
IMPORTANT:
• Be on the lookout for rule changes!
• They can have a significant impact to what you do (or need to do)
The key to the successfully changing Car Accounting today is to find a way to precisely cut into the process where there would be minimal car hire and systems impact.
Understanding the past is important…
•The Car Accounting process of pay and wait dates back to the late 1800’s when Railroads started interchanging cars in order to avoid trans-loading merchandise.
•1st draft of Per diem rules were accepted around 1887.
•Computer systems did not exist to communicate to an owner when one foreign railroad delivered their cars to another foreign railroad.
•Over the years many complex and integrated systems have been written with millions of lines of code to manage the Car Accounting aspect of railroading.
Car Accounting – A deeply embedded Railroad process.
ShortlinesCar
Accounting
Car Management
Intermodal
Demurrage
Marketing
Costing
Mechanical
Field Reporting
• Improved Asset Utilization
• Reduced Costs
• Improved Service
Today’s Challenges:
• Data and agreement interpretations
• System maintenance, design and tuning.
• Data Integrity Issues
• Exceptions
• Foreign Carrier and Owner Actions
Potential Benefits:
We need to look at the tree to cut costs and improve efficiency.
CN’s Simplified Car Accounting Process Tree
•The basic Car Accounting process is made up of several branches.
•Each branch contains several sub-branches for different areas or items:
•Payable
•Receivables
•Railcar, Intermodal Units
•Original Payment
•Adjustment Payments
•Original Reclaims
•Supplemental Reclaims
•Counter Reclaims
•Counter to Counter Reclaims
Private Mileage
Compensation
Time Payment Process
Claim Process
Car Hire Switching
(Rule 5)
Non-Automotive
Loading Delay
Reclaim (R
ule 22)
Automotive Loading
Delay Reclaim (Rule
22)
Interchange
Dispute Process
Revenue Empty
Reclaim (Rule 4)
Damaged &
Defective Reclaim
(Rule 7 & 8)
Cash Payments /
Collections
Reclaim Validation
& Special Reclaims
Mileage Payments
Switch Bill Process
A lot of opportunities exist within the Car Accounting tree.
Industry working on implementing the DDCTS system
AAR Technical Advisory group investigating possibility of automating using an existing AAR process.
A CN View - Branch by Branch approach…
Automating reclaims will eliminate need for reclaim validation. Specials will never go away.
Implementing a centralized time process would eliminate all time claims.
Is it possible to link existing switch bill process to the TOL rule 5 at the industry level?
Industry has implemented RCH for Car Hire in September
Need to develop a process to dispute interchanges to point out operation problems.
Private Mileage
Compensation
Time Payment Process
Claim Process
Car Hire Switching
(Rule 5)
Non-Automotive
Loading Delay
Reclaim (R
ule 22)
Automotive Loading
Delay Reclaim (Rule
22)
Interchange
Dispute Process
Revenue Empty
Reclaim (Rule 4)
Damaged &
Defective Reclaim
(Rule 7 & 8)
Cash Payments /
Collections
Reclaim Validation
& Special Reclaims
Mileage Payments
Switch Bill Process
Industry will eventually adopt a centralized time process.
Railroad Proposal
Shaping the Future
•Don’t rely on others to fix things.
•Make proposals, follow-up and drive change.
•We all play a role in shaping the future.
EAMWC TAG
SOMC
Subscriber Vote
Rule Changed!
Key Contacts for Rule Change Proposals
Equipment Assets Management Working Committee (EAMWC)
Secretary:
Jim Pinson ([email protected])
919-651-5047
Chairperson:
Deby Murphy ([email protected])
402-544-1809
Conclusion
•Changing an old process is not easy
•Many pitfalls
•Must understand where we are and how we got here to help map out where we want/need to go.
•Expecting significant change in the Car Accounting process within the next 5 years
•Everybody should be involved in improving the current process.
Questions?