Middleware Solution - TRIAX · Middleware Solution Offering guests services on multiple devices...

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triax.com Middleware Solution Offering guests services on multiple devices “Just like home” experience Consistent interface on all devices Easy access to services and hotel staff Direct contact with guests before, during and after the stay. Intuitive and easy to use Content Management System (CMS). Proven reliable and future-proof solution. Improved opportunity for additional revenue per room per stay. Flexible cloud based solution suiting any needs and requirements over time HAPPY GUESTS HAPPY STAFF HAPPY HOTEL We make your hotel customers and their guests happy Hotels are driven by customer satisfaction and optimising revenue per room per stay. We deliver this by providing tailored services throughout the entire guest journey. AVAILABLE ON MULTIPLE DEVICES

Transcript of Middleware Solution - TRIAX · Middleware Solution Offering guests services on multiple devices...

Page 1: Middleware Solution - TRIAX · Middleware Solution Offering guests services on multiple devices “Just like home” experience Consistent interface on all devices Easy access to

triax.com

Middleware SolutionOffering guests services on multiple devices

“Just like home” experienceConsistent interface on all devicesEasy access to services and hotel staff

Direct contact with guests before,during and after the stay. Intuitive and easy to use Content Management System (CMS).

Proven reliable and future-proofsolution. Improved opportunity for additional revenue per room per stay.Flexible cloud based solution suiting any needs and requirements over time

HAPPY GUESTS HAPPY STAFF HAPPY HOTEL

We make your hotel customers and their guests happyHotels are driven by customer satisfaction and optimising revenue per room per stay.We deliver this by providing tailored services throughout the entire guest journey.

AVAILABLE ON MULTIPLE DEVICES

Page 2: Middleware Solution - TRIAX · Middleware Solution Offering guests services on multiple devices “Just like home” experience Consistent interface on all devices Easy access to

TRIAX provides the hospitality sector with a unique platform to deliver superior guest services. Our platform is perfectly suitable for both refurbishment, system update and new builds, operating on pure IP or a combined IP and Coax infrastructure.

Profit from the right Middleware Solution

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Copyright © 2017 TRIAX. All rights reserved. The TRIAX Logo and TRIAX, TRIAX Multimedia

are registered trademarks or trademarks of the TRIAX Company or its affiliates.

All specifications in this brochure are subject to change without further notice.

YOUR BENEFITS

Fit into any environment, from hotel refurbishing to new build fulfilling your customers´ needs and requirements over time. Cost efficient due to low cabling requirement.Hybrid solution, which can be delivered as pure IP, or a combined IP/Coax solution.Reliable and easy to configure, install and operate via browser interface. Combine the middleware solution with a TRIAX Service Agreement and get access to help and support during setup and installation and after sales service.Cloud based solution supporting multiple devices.

HOTEL BENEFITS

Possibility of monetising through offering billable products via eg. Room Service. Increased customer relation and number of contact points (sales channels) per guest. Proven and reliable solution increasing opportunity for additional revenue per room per stay. Intuitive and simple back-office and CMS management, improving direct communication, marketing and direct sale to guests before, during and after the stay. Redundant cloud solution with opportunity for 24/7 surveillance and automatic software maintenance. Full PMS Integration.

Contact usFor more information and detailed contractual terms, please contact your local TRIAX Sales Representative or see more on www.triax.com.

triax.com

• TV/VOD• Radio• TV guide

• Hotel information• Messaging• Wake Up

• Weather forecast• Room service/shop... and much more

All services are available on both TV, laptop and mobile devices during the stay. Prior to the arrival, the hotel can send individual recommendations and offerings to guests. After the stay, the middleware solution enables the hotel to carry out customer surveys, request ratings, run retention, loyalty programmes and much more.

We offer a wide range of standard services. However, our unique platform is prepared to operate with customised services, fulfilling any need a hotel may have to serve guests.