Middle East Logistics Research Project
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Applied Research Project LOGISTICS CHALLENGES IN THE MIDDLE EAST Submitted in partial fulfillment of the requirement of Global Masters in Business Administration (GMBA) Global Logistics & Supply Chain Management Specialization Submitted By: Under the guidance of Sreemoy Das -GDEC08GLM112 Dr. Rajiv As Professor-SPJCM
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A problem based project on understanding key issues between the 3PL providers and ABB as well as a general overview of logistics shortcomings in Middle East region. Used the primary and secondary research to gather information .Used analysis tools & methods to bridge the gap between the customer and supplier
Transcript of Middle East Logistics Research Project
Applied Research Project
LOGISTICS CHALLENGES IN THE MIDDLE EAST
Submitted in partial fulfillment of the requirement of
Global Masters in Business Administration (GMBA) Global Logistics & Supply Chain Management Specialization
Submitted By: Under the guidance ofSreemoy Das -GDEC08GLM112 Dr. Rajiv As Professor-SPJCM
LOGISTICS CHALLENGES IN THE MIDDLE EAST
POWER PLANTS
POWER AUTOMATION
POWER SYSTEMS
ROBOTICS
•BUSINESS CASE The Company has been facing regular issues on managing and handling products with the third party logistics that are in contract with ABB.There have been continuous effort s from the management to eliminate the specific issues related to logistics. Thus, to improve customer satisfaction and meet customer requirement there is a need to reduce the logistics challenges
.
Define Measure Analyze Improve Control
Customer complaint on the wrong document (invoice)
K
Key Objectives:
Study the Inbound & Outbound processes at ABB from point of view of both ABB and 3PL provider
To provide recommendations to reduce the logistics Challenges
Define Measure Analyze Improve Control
Problem :Logistics Challenges at ABB
PROCESS MAP
•DEFINE - Beginning With an IdeaI’ve got an idea. Will it make a difference?
Define Measure Analyze Improve Control
Absence of Synergized Process
Mapping Across Industry
Absence of Synergized Process
Mapping Across Industry
Infrastructure Issues
Infrastructure Issues
Inadequate Training
Inadequate Training
Communication Gaps-3PL Offices
Communication Gaps-3PL Offices
On time Delivery
On time Delivery
Y=f(X1, X2, X3, X4, X5, X6, ...)
Y= Logistics issues in Middle East
MEASURE PROBLEMS FACED BY 3PL PROVIDERS:
Define Measure Analyze Improve Control
MEASURE PROBLEMS FACED BY COMPANY:
Define Measure Analyze Improve Control
DEFECT CONTRIBUTORS
Define Measure Analyze Improve Control
ANALYSIS
Define AnalyzeMeasure Improve Control
GAP ANALYSISStep 1:Present Situation
Step 2:Defined the desired future
Step 3:Define the gap
RECOMMENDATIONS
Define AnalyzeMeasure Improve Control
•Introduction of Checklist:
RECOMMENDATIONS
Define Measure Analyze Improve Control
•VITAL SIGNS: -Introduction of a key performance indicator
Freight KPI1. Number of Air and Sea shipments per month2. Air-Sea average transit time per month3. Air-Sea average time to receive documents from company4. Air-Sea average time for clear and customs per monthWarehousing KPI 1. Total number of import shipments per month2. Total CBM (cubic meter) per month3. Total number of sales per month4. Number of minutes taken to create outbound shipment
Upper Control Limit
No. of D
efects(Y)
Upper Specified Limit
Fiscal Week(X)LowerSpecified Limit
Define Measure Analyze Improve Control
CONCLUSION- THE ROAD AHEAD.
Cargo rail is the ideal solution to the problems faced by industry in GCCADVANTAGES•SPEED OF DELIVERY, •GREEN INITIATIVE •RELIABLE •LOW COSTIf rail line is built from dry port and the cargo assembly point to the distribution centre, and connecting all emirates, this initiative by GCC would help GCC grow at a faster pace, IT would also reduce dependencies on trucking industry and also would help industry in reducing cost and faster delivery to the customer,
