Mid-Valley Claims Association News Network - June 2014

MidValleyClaimsAssociation

June 2014 Volume XXI • Number VI

www.MidValleyClaims.org

Mid-Valley ClaimsAssociation News Network

Since 1994with the MVCA

The 21st AnnualClaims Conference of Northern CaliforniaAugust 18-20, 2014Hyatt Regency Downtown SacramentoMVCA is a proud “Sponsoring Association”

Plan Now To Attend:at

Papapavlo ’s Mediterranean Bistro

501 N. Lincoln Center, Stockton- see page 5

Plan Now for 2014 CCNC Opening Day "Hitting A Home Run

- Covering All The Bases"August 18-20, 2014

Hyatt Regency Downtown Sacramentowww.ClaimsConference.org

Join us to “Kick-off” a good timeMVCA Golf Tournament

Friday, July 11, 2014

Vehicle Theft Claims Investigations at June MVCA

Friday

June 20,2 014Tom Lepper

Thomas Lepper Assocaites Forensic Consulting

at The Reserve At Spanos Park

http://www.MidValleyClaims.org

2 Mid-Valley Claims Association News Network • June 2014

Mid-Valley Claims

June 2014Volume XXI • Number VI

A s s o c i a t i o n

June 21, 2014 - Luncheon Meeting

“Vehicle Theft Investigation”Tom LepperThomas Lepper Associates- see page 5

July 11, 2014 - MVCA Golf Tournament

August 18-20, 2014 - 21st Annual CCNCwww.ClaimsConference.org

September 19, 2014John Letcher-Tree Arborist

October 17, 2014 - tba

November 21, 2014 - tba

December 19, 2014 - Christmas Luncheon - NO SPEAKER

Updates at:www.MidValleyClaims.org

Luncheon meetings are held the THIRD FRIDAY of each month

at Papapavlo’s in Stockton, except where indicated.

2 - 2014 MVCA Officers & Board of Directors - 2014 Upcoming MVCA Events

3 - President’s Message

4 - Fire Proofing Your Claim - Don’t Get Burned!” CE course at May 16 MVCA

6 -MVCAAN Services Directory - Open Registration for 2014 CCNC

7 Assn News Net Job Connection

8 2014 MVCA Golf Tournament

Register NOW

to Attend!

Mid-Valley Claims Association News Network • June 2014 3

Happy June All! We had a terrific meeting last month. I would like to thank the fabulous Ulises Castellon, with Fire Cause Analysis, for the exciting presentation on, “Fireproofing Your Claim….Don’t Get Burned”. As always, Ulises reviewed actual case studies and kept the group in the “hot seat” during the entire presentation.

For the month of June, we have asked Tom Lepper, with Thomas Lepper Associates Forensic Consulting, to speak our association about “Vehicle Theft Investigation”. Hope you can join us Friday, June 20, 2014

All Members, please mark your calendar for the following date(s):July 11th – MVCA Annual Golf Tournament!!!August 18-20th – CCNC at the Hyatt Regency (Downtown Sacramento)September 19th - MVCA Luncheon - John Letcher - Tree Arborist.Our current MVCA golf committee has been working very hard to make this

year’s Annual Golf Tournament the best ever! I would like to thank two individuals (in particular) that I have been relying heavy on for the planning of this tournament. Please join me in thanking the fabulous Katie Howard, with Sierra Environmental Consulting, and Danielle Dynes, with Sams and Associates, for their extra time and devotion to our tournament this yearJ

“President’s prize” - All members who email, or fax, me the word “COLLISION” prior to the JUNE luncheon will have the opportunity to win the “President’s prize.” You must be at the meeting in order to be included in the drawing.

Your MVCA President,

2013 Mid-Valley Claims Association PresidentFrontier Adjusters • (209) 478-1422 • cell (209) [email protected]

Deena Lucero

MVCA Golf Tournament Just Around The Corner - July 11 “COLLISION” The Word for June 20th MVCA

June 2014 Message from MVCA President Deena Lucero

mailto:[email protected]


“Fire Proofing Your Claim - Don’t Get Burned” at May MVCABy Lynna Harrison, Association News Network, Inc.

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The May 16th Luncheon Meeting for the Mid-Valley Claims Association was a huge success. Ulises Castellon, CPCU, of Fire Cause Analysis kept the attention of the large crowd with his great sense of humor and educated experience in discussing his topic for the day: “Fire proofing your claim - don’t get burned”.

“We must focus on how can we improve!” he stated. Ulises offered-up some practical tips to help claims people with fire-related claims. He said that it’s most important to know your experts and legal counsel, then put your team together. When headed for litigation: pick an attorney familiar with fire claims; and always do scene reconstruction in order to find origin and cause. He also suggested using: Data Collection; 911 tapes (remember they can be deleted in 14 days); Fire Department Observations; and Google Earth.

Ulises gave an in-depth observation of a huge “BAS” (bad A** Fire) of a large high rack storage warehouse. There were two reported fires within minutes of each other. The property owner claimed someone broke in and vandalized his office and set fire with Horse Linament. Fire Cause Analysis proved the fire was started with gasoline and hay bundles that were moved in between fires.

The Pot of Gold drawings were won by the Golden Bear “Golden Girls” at the May 2014 MVCA luncheon meeting.continued page 7

As he is prone to do, Ulises Castellon, CPCU, captivated the crowd with his enlightening and amusing presentation “Fire-Proofing Your Claim - Dont’ Get Burned” at the May luncheon meeting of the Mid-Valley Claims Association.

MVCA President, Deena Lucero, and Vice President, Staci Moreno at the May luncheon meeting.

Ulises always manages to draw a crowd of good folks!


Mold, Asbestos & Lead ConsultingClandestine Lab Investigations

Chris Hintz, CAC REA, CIE

209-366-3684Fax: 866-612-8294

[email protected]

www.SierraEnviro.com

Purchase your monthly lunch, and pay your annual membership dues online, directly, at

MidValleyClaims.org

Or, for payment by cash or check at the door, please make your reservations now with 2014 MVCA Pres./Tres. Deena Lucero:

209-603-5006, or [email protected]

Over 25 years in Business • A+ Rating with the BBBServing: Stanislaus, San Joaquin, Merced,

Tuolumne & Calaveras Counties

Being Prepared Is Having A Team In PlaceWe Want To Be On Your Team!

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at

Papapavlo ’s Mediterranean Bistro

501 N. Lincoln Center, Stockton

Choice of Luncheon Entree Served

Just $22 for paid 2014 Members$28 for Non-Members or No Reservations

This Friday

June 20,2 014Tom Lepper

Vehicle Theft Claims Investigations

at June 20th MVCAJoin the MVCA

Thomas Lepper Assocaites Forensic Consulting

Join the Mid-Valley Claims Association in welcoming Tom Lepper, of Thomas Lepper Associates Forensic Consulting at the next luncheon meeting Friday,

June 20, 2014. Mr. Lepper will discuss Vehicle Theft In-vestigations.

In addition to their automotive expertise, Mr. Lep-per’s firm offers a state-of-the-art Crash Data Retrieval System or CDR. With this system, they are reportedly able to obtain vital information that occurred prior to and after an impact on many popular models.

Mr. Lepper has offered testimony in over 100 matters in the State of California and elsewhere since 1996. He has appeared in deposition, arbitration & mediation, and trial, in civil and criminal court, for both plaintiff and defense, on the behalf of insurance companies, engineering firms, transit authorities, and individuals.

Below is a very brief listing of the appearances Mr. Lepper has made in the last few years.

Please purchase your lunch here now so we have an ac-curate count, or contact MVCA Treasurer Deena Lucero to make reservations for payment by check or cash at the door: 209-603-5006.


Deadline for all submissions for the July 2014 issue is Friday, June 27, 2014

Opening Day for the 21st Annual Claims Conference of Northern California: “Hitting A Home Run - covering all the bases” is fast approaching! This Summer Classic will be held August 18-20, 2014, including a FREE Opening Day afternoon session Monday, August 18th. The total of three day series will take place starting at

4pm Monday, then all day Tuesday and well into Wednesday this year, back at the Hyatt Regency Downtown Sacramento.

“Hitting A Home Run - covering all the bases” is an apropos theme, both in honor of the Baseball “Summer Classic”, and in making the most

Mid-Valley Claims AssnNewsNet Services DirectoryENGINEERS - FORENSICCOMPLERE ENGINEERING GROUP, INC. - Gene Wilkins, P.E.Fire C&O, Property Liability, Thermography, Structural, Combustion Safeguards4230 Kiernan Av., Suite 210 [email protected] • (209) 545-8165Modesto, CA 95356 www.complere.com • Fax (209) 545-8170ENVIRONMENTAL TESTING & CONSULTINGSIERRA ENVIRONMENTAL TESTING & CONSULTING, INC. - Chris Hintz P. O. Box 1563 www.SierraEnviro.com • (209) 366-3684Woodbridge, CA 95258 Fax (866-612-8294FIRE INVESTIGATORS FIRE CAUSE ANALYSIS - Ulises Castellon, CPCUThroughout California, (800) 726-5939 • Fax: (510) 649-3099Nevada, Arizona, Oregon & N. Dakota [email protected] REMOVALNATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909Safe Overspray Removal [email protected] • (800) 345-1269 PROPERTY RESTORATION-CLOTHING SPECIALISTFRSTeam by CUSTOM COMMERCIAL - Jim Nicholas910 Striker Avenue, Suite E (800) 80-SMOKE • (916) 920-0482Sacramento, CA 95834 Fax (916) 920-0483PROPERTY RESTORATION/CONTENTSAMERICAN TECHNOLOGIES, INC. - Barry Metcalf8440 Elder Creek Road [email protected] • (916) 388-2440Sacramento, CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302Elk Grove, CA 95758 [email protected] MANAGEMENT COMPANY - Rodney DayWater, Smoke & Environmental Specialists 2479 Station Dr., Ste B (800) 400-5058Stockton, Ca 95215 [email protected] • Fax (209) 941-0450ROYALTY RESTORATION SERVICES - Kevin Messer/Gaye Bishop1331 Granite Lane [email protected] • (209) 529-3110Modesto, CA 95351 Fax (209) 529-3187

Thank you to all our paid directory listing sponsors

ACCIDENT RECONSTRUCTIONBOSTER, KOBAYASHI & ASSOCIATES - Michael KreutzelmanServing the United States 24 hr. (925) 963-9653 • (925) 447-6495and Overseas Fax (925) 447-6589CONTRACTORS - ASBESTOS/LEAD/MOLD REMEDIATIONAMERICAN TECHNOLOGIES, INC. - Barry Metcalf8440 Elder Creek Road [email protected] • (916) 388-2440Sacramento, CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302Elk Grove, CA 95758 [email protected] ENVIRONMENTAL, INC. - John Moore & the JM TeamPO Box 2189 www.jmenvironmental.net • (916) 726-0304Granite Bay, CA 95746-2189 Fax (916) 726-0340P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut3278 Swetzer Road www.pwstephensinc.com • (916) 212-2962Loomis, CA 95650 [email protected] MANAGEMENT COMPANY - Rodney DayWater, Smoke & Environmental Specialists 2479 Station Dr., Ste B (800) 400-5058Stockton, Ca 95215 [email protected] • Fax (209) 941-0450CONTRACTORS - ELECTRICALTUCKNOTT ELECTRIC CO. - Robert A. Tucknott6850 Regional St. Suite 110 [email protected] • (925) 931-0800Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817CONTRACTORS - GENERAL RESTORATIONBELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302Elk Grove, CA 95758 [email protected] GENERAL CONTRACTOR, INC. - Ken TurnageWe treat your home as if it were our own, www.K2GCinc.com • (925)754-5232and value your time as we do our own. K2GC@comcast .netCONTRACTORS-MICROBIAL REMEDIATIONAMERICAN TECHNOLOGIES, INC. - Barry Metcalf8440 Elder Creek Road [email protected] • (916) 388-2440Sacramento, CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302Elk Grove, CA 95758 [email protected]. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut3278 Swetzer Road www.pwstephensinc.com • (916) 212-2962Loomis, CA 95650 [email protected]

A HUGE Thanks To ALL Our Paid Ad & Listing SponsorsYou make this publication possible!

of a mid-week conference experience, offering a chance to get out of the Northern California Summer heat for a time.

A three-tiered, Continuing Education-accredited (pending) program has been established for a series to be remembered. Class schedules and attendee registration are available on the web site at this time: www.ClaimsConference.org.

While the Tradeshow is sold out for the season, some prime sponsorship opportunties remain available. Strategy is always an important element to the game. Make sure you’re at the top of your game. Swing away! Steal a base to get into scoring position. Catch your hotel reservations, too!

Why bunt when you can hit a home run, covering all the bases?! CCNC 2014 - Aug 18-20, 2014. Be there!

Attendees & Sponsors - Sign-Up for 21st annual CCNC - “Hitting A Home Run - covering all the bases”

http://www.ClaimsConference.org

http://www.ClaimsConference.org


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Next Deadline for submissions is June 27, 2014call 209-229-8240 or fax FAX# 209-229-8328

[email protected]

CLAIMS INDUSTRY PLACEMENTSGary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Indus-try also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to [email protected]. Serving the Insurance Industry since 1995.

TEMPORARY HOUSING/INSURANCE CLAIMS -Assured Relocation is the leading national temporary housing provider for insurance companies. The position is fast paced. We need people with empathy, a sense of urgency, and claims experience using software (Salesforce preferably). Salary/ben-efits/exciting work environment in Menlo Park. Email resume/cover letter to [email protected].

The Mid-Valley Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the MVCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or MVCA. We assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. We reserve the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.MidValleyClaims.org

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For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager

[email protected] • 925.785.7021

They reconstructed the scene, and used before and after pictures. On the 911 tape, the owner said he used fire extinguisher, which they found standing upright. Initially, the Fire Captain saw the second fire burning on his way back to the station. The office was vandalized, papers all over on the desk, with broken glass from the window on top of papers on desk.

Carrier denied the claim. Insured sued for bad faith. They were able to prove the owner was lying. Ulises said “juries don’t like liars”. He also had motive. They did not pay attorney fees and dismissed the case.

Thorough investigation can often uncover the truth on the scene.

May MVCA - Don’t Get Burned!continued from page 4

MidValleyClaimsAssociation

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June 2014 Volume XXI • Number VI

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Mid-Valley Claims Association News Network - June 2014

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