[2011] eParticipation in Administrative Procedures - Alexander Prosser
Mid-2010 Results of the Electronic Administration and State Reform Ops in Hungary Conference, 29...
-
Upload
bruno-higgins -
Category
Documents
-
view
217 -
download
2
Transcript of Mid-2010 Results of the Electronic Administration and State Reform Ops in Hungary Conference, 29...
Mid-2010 Results of the Electronic Mid-2010 Results of the Electronic Administration and State Reform Ops in HungaryAdministration and State Reform Ops in HungaryConference, 29 April 2010Conference, 29 April 2010
Thanassis ChrissafisThanassis ChrissafiseParticipation Co-ordinatoreParticipation Co-ordinator
DGINFSO-H2DGINFSO-H2ICT for Government and Public ServicesICT for Government and Public Services
http://ec.europa.eu/egovernmenthttp://ec.europa.eu/egovernment
eGovernment in the EU
Basic concepts on the relation of Digital Technologies – Citizens – Public Services
• Gaps in adopting new technologies• Re-definition of public goods and services
(role of government)• Re-definition of policy-making processes• Re-definition of political processes
Gaps in adopting new technologies
• Individuals are faster, followed by private companies; public sector is the slowest
• Social networking technologies vs. institutional protocols
• Civil society vs traditional political organisations (e.g. NGOs vs GOs)
• Risks for “obsolete” public services
• Even greater risk for democratic deficit, if the political system does not adopt and adapt
• But, greater potential for citizens’ involvement– eParticipation
Re-definition of public goods and services (role of government)
• New public eGoods & eServices– PCs, software, broadband, eID, etc to all– European Economic Recovery Plan: 1.5 bil Euros for 100% high speed internet
coverage by 2010 in rural areas (0.5 bil Euros for the “health check” of CAP) – COM (2009) 36 final
• New ways of producing and supplying public goods & services– Public eProcurement, etc (e in front of all services)– From state monopoly of salt in 19th c., to state monopoly of rails, telecoms, air-
transports, in the 20th c., to … re-nationalising banks in the 21st c.!• What should the state provide?
– Public-private partnerships• New organisational models; public sector is NOT a silo;
– Citizen-driven public eServices• Citizens as producers of public services (e.g. noise-level monitoring in Amsterdam airport)
– From one-stop-shop to mobile, personalised, real time service-oriented processes
Re-definition of policy-making processes
• New ways of public decision-making– From tv- and web-casting to deliberations, consultations, argument visualisation, impact
assessments , etc– Informed decisions– EP: eParliament from 2010 (but HU national Parliaments has been a partner in a number of
eParticipation projects)
• Accountability, representation– Who sets the agenda?– Who should definitely have a say?– Who decides what?
• Trust relations between citizens and the state
• From supply of public services to supply of transparent democratic processes– From transactional services to problem-solving decisions– Civil society initiatives– New practices in representative democracy
Lisbon Treaty
The Treaty of Lisbon confirms three principles of democratic governance in Europethree principles of democratic governance in Europe:
Democratic equality: the European institutions must give equal attention to all citizens Representative democracy: a greater role for the European Parliament and greater involvement for national parliaments Participatory democracy: new forms of interaction between citizens and the European institutions, like the citizens' initiative
http://europa.eu/lisbon_treaty/glance/democracy/index_en.htm
Also:
Greater powers for the European Parliament
Transparency in the Council of MinistersNational parliaments and citizens will now be able to see which decisions have been taken by which national ministers in the Council, since all its deliberations on legislative matters will be made public.
More participatory democracy There are already many ways in which European citizens can find out about and take part in the political process of the EU. The newest of these is the citizens' initiative, whereby one million citizens, from any number of member countries, will be able to ask the Commission to present a proposal in any of the EU's areas of responsibility.
eID (eIdentityeID (eIdentity) eID (eIdentityeID (eIdentity)
eDocumentseDocumentseDocumentseDocuments
eProcurementeProcurement eProcurementeProcurement
Services Services DirectiveDirective
Services Services DirectiveDirective
good practicegood practicesharing/exchansharing/exchan
gege
good practicegood practicesharing/exchansharing/exchan
gege
MeasurementMeasurement MeasurementMeasurement Preparatory ActionPreparatory ActionPreparatory ActionPreparatory Action
InclusiveeGovernment
InclusiveeGovernment eParticipationeParticipationEfficiency
Effectiveness
EfficiencyEffectiveness
High ImpactServices
High ImpactServices
KeyEnablers
KeyEnablers
5 Priority Objectives5 Priority Objectives
eGovernmenteGovernmentA Plan for Coherent ProgressA Plan for Coherent Progress
+Lisbon
MinisterialDeclaration
supported by CIP/ICTPSP + IDABC + FP6 RTD
Now
2010
When?
2015time
Political Domain
• Legislation/Elections• Political views & opinions
2011
Social Domain
• Wikipedia• Facebook• YouTube• …???
Who produces value?Who produces value?
Experience Domain• ePractice• MyHealth•… ???
• Continuous opinion stream• Simultaneous multi-lingual debate• Real-time policy making • Digital legitimacy• New governance models
One Government
Back to front integration
NoGovernment
Multiple private services
Silo Government
Low back and front-end
integration
formlessGovernment
Public-private collaboration
High third party
involvement
High government involvement
Low
Low government involvement
Vision on eGovernment:4 scenarios
third partyinvolvement
Issue: A new model of relationship between administrations, citizens and businesses
Main challenges : • User-centric services
Moving from ‘one size fits all' to 'tailor-made, open and customised public services'
• Mobility in the Single Market Closing the missing links for a Digital Single Market (eProcurement, electronic identity, eServices (Services Directive))
Make mobility for businesses and citizens easier
• A sustainable public sector, fit for the 21st Century.Delivering better and smarter public services with fewer resources
Involving the younger generation in the political decision making process for the next generation governance
eGovernment: eServices for EU citizens and businesses
EU added value is brought by launching projects:
• Support Member States to deliver cross-border public services to citizens and businesses through large scale cross-border pilots achieving interoperability
• Borderless eProcurement (PEPPOL)• Mutual recognition of Electronic Identity (STORK)• Support the implementation of the Services directive (SPOCS)
• Support the development of next generation ICT solutions for governance and policy modelling through research
• Support the eParticipation Preparatory Action with the aim of using ICTs to produce better legislation by integrating citizens in the decision-making process
eGovernment: eServices for EU citizens and businesses
EU added value is brought by supporting coordination• Ensuring the exchange of best practices through the
ePractices Website
• Coordinate with the Member States (i2010 eGovernment subgroup) the implementation of the
eGovernment Action Plan
eGovernment: eServices for EU citizens and businesses
A current strong political momentum
November 2009 :
• Adoption of the eGovernment Ministerial Declaration (Malmö 2009)
– Political commitment of all EU Ministers responsible for eGovernment to achieve key priorities by 2015
– Support of the industry with the eGovernment Industry Declaration 2009
– The citizen’s view in the Open (Citizens) Declaration: transparency, participation, empowerment
Malmö Ministerial Declaration
Malmö Ministerial Declaration
User empowerment
User empowerment
Single MarketSingle MarketEfficiency and Effectiveness
Efficiency and Effectiveness
Pre-conditionsPre-conditions
User drivenservices
User drivenservices
TransparancyTransparancy
ParticipationParticipation
Businessmobility
Businessmobility
Citizensmobility
Citizensmobility
Cross-borderservices
Cross-borderservices
Administrativeburden
Administrativeburden
OrganisationalProcesses
OrganisationalProcesses
Carbon footprintCarbon footprint
Key enablesKey enables
Open specifications
Open specifications
InnovationInnovation
Reusable informationReusable
information
supported by CIP/ICTPSP + EIF + FP7 RTD
supported by CIP/ICTPSP + EIF + FP7 RTD
In 2010: Prepare and adopt the eGovernment Action Plan 2011-2015 according to political priorities agreed with MS