Microsoft Unified Communication - Exchange Server 2010 Outlook Web App Presentation
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Transcript of Microsoft Unified Communication - Exchange Server 2010 Outlook Web App Presentation
Exchange Server 2010 Outlook Web App
NameTitleMicrosoft Corporation
The Right Tool for the Job
Exchange Enterprise Topology
Enterprise Network
ExternalSMTP
servers
Edge TransportRouting and
AV/AS
Phone system (PBX or VOIP)
Client AccessClient
connectivityWeb services
Hub TransportRouting and
policy
Web browser
Outlook (remote user)
Mobile phone
Outlook (local user)
Line of business application
Unified Messaging
Voice mail and voice access
MailboxStorage of
mailbox items
• View conversations in context• Hide repeated information
• View all messages• Take action on conversations
Conversation View
• See and set presence
• Chat using instant messaging (IM)
• Start a chat from anywhere
• IM log in from multiple locations
• Presence throughout Outlook Web App
IM and Presence
Unified Messaging CardVoice mail is now an attached MP3 fileInline playerTranscription is visible
Nickname Cache• Names shared
across mobile and the Web
Search and Filter
• Search− Current folder− Current and sub-folders− All folders− Advance search
• Filter− Default options− User-selected− Use with search
Favorites FoldersFavorites folders are easily accessibleYou can add any folder to favoritesEven add search folders for common searches
Protected E-mailView Information Rights Management (IRM) e-mailSend IRM-protected e-mail
Protected Voice MailProtected voice mail access (Icon identified)Streamed audio means no attachments (Internet
Explorer only)Forwarding of the message is
disabled
Online ArchiveAccess your archive from the WebArchive in the folder listTreat like any other folder
Delegate AccessAccess delegated inboxInbox shows up in folder listAccess is controlled by inbox owner
Side-by-Side CalendarsMultiple personal calendarsAdd a shared calendarView calendars side-by-side
Delivery Reports
• See whether a message was delivered− Happens at the
transport role− Not the same as
a read receipt
• Results:− Pending− Rejected− Unknown− Transferred
MailTipsBenefits• Early warning system
− Out of office− External recipient− Reply all on BCC− Moderated DL− Restricted recipient− Lots of recipients
• Know what you can’t do− Restricted DL− Message size− Mailbox full
Examples • Avoid heavy server load• Prevent policy violations• Custom MailTip
Browser Support
Calendar Sharing
• Share calendars internally or externally
• Trust can be set by user or by domain
• Once trust is set, everything is transparent
• Admin control is provided
Calendar Sharing
Exchange Server 2010Exchange Server 2010
Admin sets up trust with Microsoft Federation Gateway
Microsoft Federation GatewayContoso Inc. Fabrikam Inc.
Admin sets up trust another organizationUsers can now see calendars from other organizations
Intranet Internet Intranet
SMS Sync• Send/Receive SMS text messages from Outlook Web
App • View SMS conversations• Archive and search old SMS, or restore to phone
SMS Messaging
SMS Provider
TextMsg
User sends text message from Outlook to recipientUser creates an account with service providerUser configures Outlook to use service provider
RecipientUser
How does the recipient respond?
Cell NetworkInternet
SMS Sync
Exchange Server 2010
SSL
SSL
1) OWA sends a text message to Exchange Server2) Exchange ActiveSync® (EAS) connection used to send SMS to user’s phone Benefits:• User can use Outlook Web App, Outlook, and Outlook Mobile to respond• SMS messages are backed up on the server• Recipients can respond to messages• User can switch “screens” while still seeing all their messages
3) User’s cell phone sends the SMS to the recipient4) Recipient responds to the SMS 5) All SMS are sent to Exchange through EAS for all “screens”
TextMsg
Recipient
User
IntranetInternetCell Network
Recap
• Outlook Web App for Internet Explorer, Firefox, and Safari
• Conversation view• Ignore/Move conversation• Virtual list view• Presence• Instant messaging• Nickname cache• Unified Messaging card• Calendar sharing
• Side-by-side calendar view• Message tracking• SMS Sync• Favorites folders• Advanced search• Archiving• Distribution group creation• Information Rights
Management• Delegate access
Session Takeaways
• Outlook Web App is cross-browser compatible
• Outlook Web App now enables even more Unified Communications scenarios
− SMS− Instant messaging− Voice mail− Calendar sharing
• Outlook Web App extends desktop productivity to the Web
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, Exchange ActiveSync, Forefront, Internet Explorer, Outlook, and other product names are or may be registered trademarks and/or trademarks of Microsoft Corporation in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE
INFORMATION IN THIS PRESENTATION.