Create The Internet

of Your Things

André Ekas

CTO, Microsoft Services Western Europe

June 19th 2015

Business leadership imperatives

Increase

revenue with

existing assets

Reduce

costs and

inefficiencies

Create

new business

models

Realizing the digital business“Digital business is the creation of new business designs by blurring the digital and physical worlds, promising an unprecedented convergence of people, business, and things.”

FORBES, 2014

+ +

“What makes digital business different from e-business is the integration of things, connected and intelligent, with people and business.”

FORBES,

2014

ThingsPeople Business

Legacy Operational Systems

Digital business transformationand the importance of things

• Limited visibility

• Lack of shared data

and insights

• Minimum efficiency

Enterprises with

disparate assets:

Things

Enterprise

Legacy Operational Systems

Digital business transformationand the importance of things

• Increased visibility

• Improved efficiency

• Shared data and

insights

Enterprises with

connected assets:

Enterprise

The Internet of Things

Giving Cities a Lift – with Predictive Maintenance

“We wanted to go beyond the industry standard of preventive maintenance, to offer predictive and even preemptive maintenance, so we can guarantee a higher uptime percentage on our elevators.”

Andreas SchierenbeckThyssenKrupp Elevator CEO

Source: https://www.youtube.com/watch?v=SGXTWLQ76jI

What is the Internet of Things (IoT)?

Connectivity Data AnalyticsThings

…noisySo many options

…confusingSo many possible decisions

…bigSo many devices and so much data

The Internet of Things can seem…

How (where) do we get started?

Who can really help us?

Do we need to start over?

Should we wait?

What technology do we need?

Why the Internet of Things matters

Redefine customer service

Open new business opportunities

Build competitive edge

Gain insight and agility

Microsoft’s view

The Internet of Things starts with your things

Build on the infrastructure you already have

Add more devices to the ones you already own

Get more from the data that already exists

Stop just running your business. Start making it thrive. Start realizing the potential of the Internet of Your Things.

1 Analyze later, after compiling

and standardizing disjointed data

to make analysis possible.

2 Analyze data in segments due to

data fragmentation, potential storage

limits, and finite processing power.

1 Analyze now using data automatically

compiled in standard formats and

compatible with familiar tools.

Power BI

HD Insight

2 Analyze Big Data from the entire

system to identify trends and

opportunities for improvement.

With

Intelligent

Systems

Service

With

fragmented

solutions

Engineer better products

Build more intelligent transportation systems

Reduce maintenance costs by

receiving notifications when

preventative maintenance is needed

before equipment breaks down

Respond to and resolve traffic

incidents and maintenance needs

faster by integrating sensors, license

plate reading systems, cameras, and

social network data

Alleviate the hassle of city parking

by providing citizens with an easy

view of parking availability

throughout the city and automatic

payment systems

Increase revenue and incentivize

off-peak travel by implementing

dynamic toll and fare pricing based

on license plate readings

Create more

value with

toll and fare

management

Simplify

the parking

experience

Increase

traffic system

efficiency

Optimize

fleet and asset

management

xx!

The customer

win buswhen the user can win the

bus network (or vice versa)

This is the bus traveler story.

Starts with the planning of the

trip, being notified he should

leave his current position to

pick the next bus that brings

his friends.

The app is the bus ticket. At

the end of the trip the user

can provide feedback, get

badges and incentives

The driver

my bus is

your homehow a bus driver loves his job

From the moment the day begins

to the bus park, the tablet is his

tool, he should carry it

everywhere.

It gives him a complete overview

of the bus and daily routines.

Provides a reactive and predictive

perspective on his routines.

At the end of the day he can

assess his performance, compare

with others and improve it.

The engineer

impec busmy bus shines like a star

The bus engineer needs to provide

all the maintenance on the fleet.

He needs to know the history of

each bus and feedback from the

drivers.

The system will help him providing

all the information, tasks and

performance assessments

Smart City: Transform operations and infrastructure

Efficient

Smart devices and assets that

help drive efficiencies up and

operational costs down.

Connected

Connected systems that

enable information and ideas

to flow across city functions

and among people.

Empowering

Empower city employees with

rich information and insights

for better decision making.

The EDGE – Deloitte

Building and

Employee

Persona’s

interact for best

performance &

productivity

Insights fueled by

PowerBI to support

property and facility

managers

Digital boards to

promote and raise

sustainability amongst

occupants

Mobile app for

employees to interact

with the building

Connected Digital InsuranceThe story

Jack is a property manager who

after a major leak in one of the

buildings his company manages

discovers a new service from

contoso that allows him to

instrument his buildings and get

proactive repairs and predictive

maintenance in return for a

subscription.

We see how Jack engages with a

growing ecosystem of sensors,

devices and service providers all

of whom are accredited by

Contoso and form part of an

extensible and scalable network

supporting this shift from

premiums to prevention

subscriptions.

Treat patients more effectively wherever they are

With

in-house

solution

With

Intelligent

Systems

Service

1Explain patient problems over the

phone when the doctor isn’t on site and

increase the risk of error in transmission.

1Access secure patient data remotely,

see vitals in real time, and change

prescriptions to minimize errors.

2Analyze patient data segments from

fragmented sources when you need a

holistic view of patient history.

?

2Analyze historical patient data

accessible from one place to gain a

holistic view of the patient.

WHO

CDC

EMR

1

Services help you make sense of the data:

Microsoft Azure IoT servicesAzure Machine Learning | HDInsight | Power BI

Microsoft Azure IoT services:

Bringing the Internet of Things to life

Transform

your businessEnable

innovationImprove

efficiency

Things produce data…You have things…

Other devices & line-of-business assets

Windows devices

Improve efficiency

Collect and secure large amounts of data from your assets in the cloud for analysis

Monitor and track the health of your assets to reduce costs

Connect disparate line-of-business assets to automate and improve business processes

Things

Create operational intelligence to improve performance and decision-making

Apply historical data to new problems to successfully predict future behavior and trends

Analyze data from multiple sources in near real time to drive revenue

Enable innovation

Things

Leverage advanced analytics to create new business

models and revenue streams

Create insights for the right people in your company

to access and act on

Convert the raw data from your “things” into

actionable insights and business results.

Things

Transform your business

The right strategy

Generate new

insights to

create new

business value

Combine the

data you

already collect

Expand by adding new devices, assets, services, and data

Utilize services

and the cloud

to jump-start

your efforts

Start by

connecting the

devices and LoB

assets you

already have

CUSTOMER

DATACENTER

SERVICE

PROVIDER

MICROSOFT

AZURE

CONSISTENT

PLATFORM

• Global scale

• Enterprise-grade

• Comprehensive

• Hybrid cloud

• People-centered experiences

Microsoft Cloud

Platform

In conclusion

Let’s work together to transform to a digital business with the Internet of Your Things

Microsoft and our partners have the technology and the experience to make it a reality

The Internet of Things is happening now

“If you went to bed last night as an industrial

company, you’re going to wake up this morning as

a software and analytics company,” GE Chairman

and CEO Jeff Immelt, October 2014

• Learn more about how to create the Internet of Your Things

• Ask us to see if you qualify for the IoT Quick Starts program

• Explore Microsoft Azure IoT services today at www.InternetofYourThings.com

www.InternetofYourThings.com

Appendix

Create the Internet of Your Thingswww.InternetofYourThings.com

CHALLENGE

Rockwell Automation is the world’s largest industrial

automation and information firm with 22,500

employees and customers in more than 80 countries.

Rockwell Automation wanted to transform the way

they do business in the oil and gas industry by

bringing the data generated by even the most

remote assets into the cloud and using advanced

analytics to provide unprecedented business

insights.

o Improves access to production and supply

chain data worldwide, reducing downtime

costs by as much as $300,000 per day

o Modernizes transaction data by replacing a

paper-based system with immediate electronic

records

o Enables data insights that help customers

orchestrate everything from deliveries to

equipment maintenance

BENEFITSSOLUTION

Rockwell Automation created a solution to monitor

expensive capital assets and use that data to improve

operational efficiency, drive better performance

and enable innovation. Based on Microsoft Azure

Internet of Things services, the solution collects,

integrates, and organizes sensor data from remote

equipment across global supply chains to support

real-time insight, predictive analytics, and preventive

maintenance.

ROCKWELL AUTOMATION

Fueling the oil and gas industry

with IoT

“What we’re talking about is delivering a degree of

collaboration and visibility unheard of in the

oil and gas industry.”

Doug WeberBusiness Manager, Remote Application Monitoring

Create the Internet of Your Thingswww.InternetofYourThings.com

CHALLENGE

Lido Stone Works, a MSP of high-end stone

installations for architectural firms worldwide,

wanted a more automated production environment

so that it could improve efficiency, as well as

remote assistance to reduce downtime.

o Boosts revenue by 70% and increases

productivity by 30% with automated,

streamlined solution

o Improves manageability and saves €400,000

(US$524,000) annually in travel costs

o Increases business volume and results in 67%

growth in workforce

o Better connectivity empowers innovation

BENEFITSSOLUTION

Lido teamed with Breton to connect Windows

Embedded-based machines on the factory floor with

back-end servers running Windows Server and a

Microsoft SQL Server database. The solution uses

ASEM remote assistance software and Windows

Azure to connect Lido’s machines and servers to

Breton’s control center.

LIDO STONE WORKS

Crafting stone on the

Internet of Things’ cutting edge

“With the manufacturing solution from Breton and

Microsoft, we can create new roadways and be creative

and different. It empowers us to celebrate new visions in

stone—there’s nothing we can’t do.” Eliot Mazzocca

President

Create the Internet of Your Thingswww.InternetofYourThings.com

Kaiser Permanente is the largest integrated health

care provider in the United States with 9.5 million

health plan members, 181,900 employees, 37

hospitals, and 611 medical offices. Kaiser Permanente

wanted to increase patient engagement and

convenience while enabling more efficient tools for

clinicians by using mobile technologies to provide

remote monitoring choices for patients in their

homes.

o Enhance patient care and safety through near

real-time, remote monitoring of vital signs

and automated alerts

o Expects to reduce outpatient visits for routine

checks and reporting of vital signs

o Provide better insight into patient data,

improving the efficiency and workflow for

nurses, dieticians, and other staff

Working with Cognizant, a leading provider of IT

solutions, Kaiser Permanente is testing a remote

patient monitoring system based on Microsoft Azure

Internet of Things services. The solution securely

connects to smart phones and devices such as blood

pressure and glucose meters in patients’ homes, and

integrates the data with a program prescribed by a

Kaiser Permanente clinician.

KAISER PERMANENTE

Anytime, anywhere patient care

CHALLENGE BENEFITSSOLUTION

Kaiser Permanente

Create the Internet of Your Thingswww.InternetofYourThings.com

The US convenience store industry has 151,000

stores and posted $696 billion in sales in 2013. Kwik

Chek is a service-oriented family of convenience

stores with 43 locations in Texas. The company

wanted to transform its business and take customer

service to the next level by replacing conventional,

manual point-of-service (POS) processes with

cashless mobile payment for consumers and a

hosted, cloud-based, device independent POS

solution in the stores.

o Increases customer loyalty with improved

convenience and personalized service with

digital offers

o Operational efficiencies transform business

operations quickly and affordably, connecting

stores with the mobile commerce platform

within four hours

o Cuts customer time at fuel pumps by up to 40%

and improves safety with cashless payment

Kwik Chek turned to P97 Networks to build a solution

based on Microsoft Azure IoT services and Dynamics

AX that connects POS apps running in stores and on

mobile phones with the cloud and existing

infrastructure such as fuel pumps and ERP systems.

Customers can use phones to locate stores, pay

securely, and receive reward points and targeted

digital offers. Kwik Chek leverages the cloud-based

POS system for quick, reliable transactions and

advanced analytics.

KWIK CHECK

Premium gas: IoT transforms the

retail fuels industry

“The mobile experience and loyalty program create a

one-to-one relationship between us and our customers.

Having a customer’s data really helps us offer them the best

possible service, customized to their preferences and needs. Kevin Smartt

CEO

CHALLENGE BENEFITSSOLUTION

Create the Internet of Your Thingswww.InternetofYourThings.com

Leading global manufacturer ThyssenKrupp Elevator

maintains more than 1.1 million elevators worldwide,

including those at some of the world’s most iconic

buildings. ThyssenKrupp wanted to better compete in their

industry by offering dramatically increased uptime, taking

preventative maintenance a step further to predictive and

even pre-emptive service.

o Increases reliability through predictive

maintenance and rapid, remote diagnostic

capabilities

o Reduces costs for ThyssenKrupp and their

customers

o Rich, real-time data visualization

o Data continually feeds into dynamic

predictive models

o Two-way flow of data enables diagnostics

mode and remote elevator commands

ThyssenKrupp teamed up with Microsoft and CGI to create

a connected asset monitoring system based on Microsoft

Azure IoT services including Azure Machine Learning and

Power BI for Office 365. The solution connects thousands of

sensors and systems in its elevators to the cloud and draws

this data into a dashboard available on PCs and mobile

devices for a real-time view of key performance indicators.

THYSSENKRUPP

Moving upward: using IoT to

identify new revenue streams

“We wanted to go beyond the industry standard of

preventative maintenance, to offer predictive and even

preemptive maintenance, so we can guarantee a higher

uptime percentage on our elevators.”ANDREAS SCHIERENBECK

CEO

CHALLENGE BENEFITSSOLUTION

A diverse ecosystem of partners and solutions