Microsoft // enable Service Provider Event Presentation
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Transcript of Microsoft // enable Service Provider Event Presentation
Smartly Manage Your Lync Solution
UCAnalytics
Analytics and Reporting for
MS Lync
Lync Monitoring Requirements
User Adoption
Costs / Billing
QoE / Capacity Planning
Employee Productivity
DASHBOARD• Configurable
Layout• Real Time
Snapshot• Dynamic Charts• Single Click
Reporting
REPORTS• Automated• Standard Templates• Report Builder• Comprehensive
Filtering
Lync Monitoring Requirements
User Adoption
Costs / Billing
QoE / Capacity Planning
Employee Productivity
Daily / Monthly / Annual Reports
Call Type Summary Chart
Voice VC and AC
IM
Lync Monitoring Requirements
User Adoption
Costs / Billing
QoE / Capacity Planning
Employee Productivity
Enhanced QoE Report Field
Selection, SIP Trunks and Gateways
MOS Chart
MOS Alarms
Lync Monitoring Requirements
User Adoption
Costs / Billing
QoE / Capacity Planning
Employee Productivity
Performance Reports
Inbound Handling and Call Statistics Chart
Ring Time Alarms IM Transcripts
Lync Monitoring Requirements
User Adoption
Costs / Billing
QoE / Capacity Planning
Employee Productivity
Costs by Service Provider / Reseller /
End User
% Mark-up on Call Costs
Cost Alarms and Extension Monthly Budget
Lync Monitoring Requirements
Real Time Presence / Availability
Availability Chart Reports including login / logout and
duration per status
Hosted Lync and UC Analytics
Increase ARPURevenue from Call CostsMulti – Tenancy SupportComprehensive Security PoliciesBranded Portal / Reports