Microsoft Cloud Services

Walter BenjaminRegional Technology ManagerMicrosoft Global Accountswalterbe@microsoft.com

Services Transformation

“SaaS”Service Delivery

“SOA”Service

Composition

“Web 2.0”Service

Experience

“Live” “Online” On-premisesMost Flexibility and

ControlOrganizations

Subscriptions/Licenses

Uniform ServiceIndividuals/SOHOAd-supported/Subscriptions

BrowsersPCs Phones

Cloud Based Services

Consumer or SOHO

focused offering

“Desk-less” offering for users with

limited needs

Enterprise software

delivered as a service

Rich, enterprise software

providing the most

capability

User Managed IT /Partner Managed

Provided by Microsoft

Provided by Microsoft (or a partner) Run by

Customer

Power of Choice: Software + Services

Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners

Business Productivity Online Suite

Microsoft Online Services

Feature Overview

•5GB (default) up to 25GB Mailbox•Outlook and Web Access•Anti-Virus/Anti-Spam•Shared Calendars, Contacts & Tasks•Active Sync Mobile Devices•Blackberry Device Support*•Compliance Archiving*

• 250MB storage allocation per user • Collaboration• Portal• Enterprise Content Management• Search• Business Process Forms• Platform & Extensibility

•Web Conferencing•Small group collaboration to large events•Desktop sharing, chat, question manager•Training support and virtual breakout rooms•VOIP or PSTN voice support•Live 360 degree panoramic video

• Instant Messaging and Presence• Group IM• Address Book Search• Distribution List Expansion• File Transfer• 1:1 Audio and Video

* Optional capabilities at additional cost

Why Customers are Embracing the Cloud

The bottom line: Early adopters are finding serious benefits, meaning that cloud computing is real and warrants your scrutiny as a new set of platforms for business applications.” – Forrester, August 2009

“By 2012, 20% of businesses will own no IT assets.”

Gartner, Gartner Highlights Key Predictions for IT Organizations and Users in 2010 and Beyond, January, 2010

Survey of 318 customers on satisfaction with SaaS noted “top 3 pros were no in-house maintenance(57%), shorter rollout(49%), usable anywhere via internet(46%).”

Burton Group, “Gartner and Burton Group SaaS Surveys: Same High-Level Findings, Different Conclusions.” Craig Roth July, 2009.

Standard and Dedicated Versions

•Multiple customers, one architecture• Customer needs rapid deployment• No seat limit• Cost efficiency a key focus

• Single customer per architecture• Businesses greater than 5,000 seats•Optimize for 20,000+• Customer needs most server features

Standard

Dedicated

User Segmentation

• Web access only• Limited Exchange, SharePoint capabilities• Smaller mailbox size• Lower cost

• Rich client Outlook connectivity with web access• Full Exchange Online, SharePoint Online capabilities• Larger storage• Active Sync device support

Information Worker

Deskless Worker

Highly Secured DatacentersBusiness Class Reliability and Security Delivering highly secure, private, and reliable

computing experiences based on sound business practices

Authentication to Data

Separate Data Networks

Virus Scanning

Application Level Counter-measures

Application Authentication

System Level Security

Intrusion Detection System

Firewalls

Filtering RoutersKey Features• Geo-redundant datacenters• N+1 architecture• 9 layers data security• CyberTrust certified• Secure access via SSL• ITIL/MOF operational practices• 24x7x365 support• Backed by 99.9% uptime SLA

Microsoft’s Cloud Strategy = Choice

•Microsoft DDT-E + Alliance

•LOB Apps•Comm Apps•Exchange, Sharepoint

•Servers•Hypervisors•Hardware (x86)

•Rack Space•Maximum ASP•SingTel•HP

• Sharepoint• Exchange• Unified

Communications

WindowsAzure

CloudHosters Cloud

Private CloudTraditional

Infrastructure

Standardize

Dynamic Data

Center Hosters

Dynamic Data

Center Enterprise

Virtualize

Windows &

Azure

Automate

Microsoft Services

Off-Premise

On-Premise

Microsoft Online Services

Introducing Microsoft Office Web Apps

• Online, lightweight extensions to Word, Excel, PowerPoint and OneNote

• Available via Windows Live, MS Online, and Office 2010 VL

Word Web App

Excel Web App

PowerPoint Web App

OneNote Web App

Microsoft Confidential

How can we help?Test Drive Microsoft Offerings:• Microsoft BPOS

http://www.microsoft.com/online/products.mspx

• CRM Onlinehttp://crm.dynamics.com

• Windows Azurehttp://www.microsoft.com/windowsazure/offers/

1. Assist with Your Cloud Strategy

microsoft.com/cloudservices

2. Work with you on

evaluations

3. Drive Successful Deployments• Microsoft Consulting• Strong Microsoft Global

& Local Partnerspinpoint.microsoft.com

© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after

the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.