__________________________________ “Voluntary Product Accessibility Template” and “VPAT” are registered

service marks of the Information Technology Industry Council (ITI) Page 1 of 16

Micro Focus Accessibility Conformance Report

International Edition

VPAT® Version 2.3 (Revised) – April 2019

Name of Product/Version: NetIQ Identity Manager 4.8

Product Description: Identity Manager is a comprehensive identity management suite. It

provides an intelligent identity framework that leverages your existing IT assets and new computing models like Software as a Service (SaaS) by reducing cost and ensuring compliance across physical, virtual, and cloud environments. You can retain control at the enterprise level by managing, provisioning, and deprovisioning identities within the firewall and extending to the cloud. Through streamlined user administration and processes, Identity Manager helps organizations reduce management costs, increase productivity and security, and comply with government regulations.

Report Date: 22-Oct-2019

Contact Information: accessibility@microfocus.com

Evaluation Methods Used: Conformance Levels were determined using evaluation

processes that may include proprietary test processes, skilled accessibility testers and guidance from DHS Trusted Tester Program.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included In Report Web Content Accessibility Guidelines 2.0 Level A (Yes )

Level AA (Yes )

Level AAA (No )

Web Content Accessibility Guidelines 2.1 Level A (Yes )

Level AA (Yes )

Level AAA (No )

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

(Yes )

EN 301 549 Accessibility requirements suitable for public procurement

of ICT products and services in Europe, - V2.1.2 (2018-08) (No )

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Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.

Partially Supports: Some functionality of the product does not meet the criterion.

Does Not Support: The majority of product functionality does not meet the criterion.

Not Applicable: The criterion is not relevant to the product.

Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Criteria Conformance

Level Remarks and Explanations

1.1.1 Non-text Content (Level A)

Partially Supports

Text equivalents are provided for most of the non-text elements. However, there are a few exceptions. For example ,

User image does not have alternative text.

In the ‘Applications’ web page, images do not contain alternative text.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Not Applicable This product does not use audio and video content.

1.2.2 Captions (Prerecorded) (Level A)

Not Applicable This product does not use captions

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Criteria Conformance

Level Remarks and Explanations

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Not Applicable

This product does not use audio description or media alternative

1.3.1 Info and Relationships (Level A)

Partially Supports

Info and relationships are conveyed in text. However, there are a few exception. For example,

Create User form does not convey the message to an assistive technology that fields marked with an asterisk character (*) are mandatory.

Labels for a few fields marked with an asterisk character (*) are missing.

Popup in pages like Groups, Request does not convey message through assistive technology for few fields with asterisk character(*)

1.3.2 Meaningful Sequence (Level A)

Supports

The sequence of the content on the product’s pages does not affect the meaning of the page when used by an assistive technology.

1.3.3 Sensory Characteristics (Level A) Not Applicable Sensory characteristics are not used in this product for user instructions

1.4.1 Use of Color (Level A)

Partially Supports

In most cases, color-coded information also conveyed in text. However, there are a few exceptions.

Links indicated by blue text.

Errors indicated by red color text

Table headers in grey color

1.4.2 Audio Control (Level A)

Not Applicable This product does not use audio control, as there is no audio content.

2.1.1 Keyboard (Level A)

Partially Supports

Most of the functions can be performed only by using the keyboard. However, there are a few exceptions. For example,

Items in list boxes, search icons, a few text boxes, and specific objects in dropdown fields in the Teams and Dashboard user interfaces.

Change of widget location in the Dashboard and Groups

2.1.2 No Keyboard Trap (Level A)

Partially Supports It is possible to focus a component and move the focus away from that

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Criteria Conformance

Level Remarks and Explanations

component to a good extent by using the keyboard. However, there are exceptions.

In case of Configure Dashboard > Edit Widget configuration's sub-page, the focus fails to move away even when x (Exit icon) is clicked.

In sub-pages/pop-up windows such as ‘About’ dialog, the keyboard loses the focus and mouse click becomes mandatory to close the window

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Partially Supports

Character Key Shortcuts are not available by default but end user can create the Character Key Shortcuts. User can place/pin that to dashboard. Once created shortcuts are available for all.

2.2.1 Timing Adjustable (Level A)

Supports Time limit set is adjustable

2.2.2 Pause, Stop, Hide (Level A)

Not Applicable This product does not contain any moving, blinking, scrolling, or auto-updating content

2.3.1 Three Flashes or Below Threshold (Level A)

Not Applicable The product does not contain anything related to flashes.

2.4.1 Bypass Blocks (Level A)

Not Applicable The product does not contain any functionality where Bypass Blocks mechanism is required.

2.4.2 Page Titled (Level A)

Partially Supports

Most of the web pages are titled but a few frames are not titled. For example, Identity Applications, the Tasks page frames, Workflow Wizard creation do not have a title.

2.4.3 Focus Order (Level A)

Supports The product keeps the focus order in place for users.

2.4.4 Link Purpose (In Context) (Level A)

Partially Supports Links are provided with text. However, there are a few exceptions in Application, Request page

2.5.1 Pointer Gestures (Level A 2.1 only)

Does Not Support Pointer Gestures not supported in the product

2.5.2 Pointer Cancellation (Level A 2.1 only)

Does Not Support This product does support Pointer Cancellation.

2.5.3 Label in Name (Level A 2.1 only)

Partially Supports Label is associated with many visual components except few. For example, in Teams and Users page.

2.5.4 Motion Actuation (Level A 2.1 only)

Not applicable

This product does not use any sort of motion detection devices.

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Criteria Conformance

Level Remarks and Explanations

3.1.1 Language of Page (Level A)

Does Not Support Language attribute is not used.

3.2.1 On Focus (Level A)

Partially Supports

Change of context is not initiated for most of the components when they are focused, excluding the following:

Date Picker initiates a context change on focus

A few Drop-down boxes initiate a context change

3.2.2 On Input (Level A)

Partially Supports

Supports with exceptions Behavior change of pages advised to the users in most of the cases. However, there are a few exceptions like ,

Workflow Wizard creation procedural pages

3.3.1 Error Identification (Level A)

Partially Supports

Text error messages are normally displayed in almost all cases with a few exceptions.

On a few pages, the screen reader does not read all the error messages when they are displayed

3.3.2 Labels or Instructions (Level A)

Partially Supports

Labels are available for most of the elements. However, there are a few exceptions. For example,

Request History page have a missing label for few components

Labels are missing in a few forms such as Create Role and new Separation of Duties.

4.1.1 Parsing (Level A)

Supports

4.1.2 Name, Role, Value (Level A)

Partially Supports

All interface components can programmatically support the use of assistive technologies with a few exceptions. For reference, see the remarks from Criteria 3.3.2, 2.4.2, and 2.4.4.

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Table 2: Success Criteria, Level AA

Criteria Conformance

Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Not Applicable This product does not contain any audio content.

1.2.5 Audio Description (Prerecorded) (Level AA)

Not Applicable This product does not contain any audio content.

1.3.4 Orientation (Level AA 2.1 only)

Partially Supports

In some languages, the navigation panel that appears on the left side of the installation program for Identity Reporting appears truncated. You might not be able to see all of the Navigation panel names.

1.3.5 Identify Input Purpose (Level AA 2.1 only) Partially Supports

Input Purpose is available as part of auto complete programmatically. However, there are few exceptions. For example ,

When input search filed returns a list for selection, automation completion through keyboard become difficult

In addition, selection of items from the list is challenging through keyboard.

1.4.3 Contrast (Minimum) (Level AA)

Partially Supports

Contrast ratio is supported in this product for most of the components on product’s web pages. However, there are a few exceptions. For example,

Contrast ratio of a few normal size texts is less than 4.5:1, where the color is mostly grey.

Table headers contrast is less than 4.5:1 due to background and foreground color contrast

1.4.4 Resize text (Level AA) Supports

1.4.5 Images of Text (Level AA)

User can change the visual presentation of some elements such as,

User cards, header and footers, form controls, and table highlights.

This product is not supporting the change of font, size of text in pages through any direct link or control.

1.4.10 Reflow (Level AA 2.1 only)

Partially Supports Content presented in a column; in case of browser zoom scale to 400%.

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Criteria Conformance

Level Remarks and Explanations

However, there are few exceptions. For example,

Keyboard trap in few pages

Missing Focus area

1.4.11 Non-text Contrast (Level AA 2.1 only)

Partially Supports

Contrast ratio is supported in this product for most of the components on product’s web pages. However, there are a few exceptions. For example,

Contrast ratio of a few normal size texts is less than 4.5:1, where the color is mostly grey.

Table headers contrast is less than 4.5:1 due to background and foreground color contrast.

1.4.12 Text Spacing (Level AA 2.1 only) Supports

1.4.13 Content on Hover or Focus (Level AA 2.1 only) Partially Supports Supported with mouse pointers but few images fails to provide information on hovering.

2.4.5 Multiple Ways (Level AA) Supports Navigation mechanism is available in the Dashboard Home page, which links to all application pages

2.4.6 Headings and Labels (Level AA) Partially Supports

The product takes care of headings and labels in most of the pages. However, this list does not include some of the pages containing forms. For example, Teams, Groups and Users page.

2.4.7 Focus Visible (Level AA) Supports Keyboard focus is visible across the pages.

3.1.2 Language of Parts (Level AA) Partially Supports

The product support multiple languages. By using an assistive technology, a user can access the text in different languages. However, there are few exceptions. For example, the Lang attribute is not programmatically available in the few pages

3.2.3 Consistent Navigation (Level AA) Supports The product provides consistent navigation in the web pages

3.2.4 Consistent Identification (Level AA) Supports This product takes care of consistent identification of functional components in the web pages.

3.3.3 Error Suggestion (Level AA) Partially Supports

Input error suggestions are provided in most of the cases in the product. However, there are few exceptions as described in For WCAG Level A 3.3.1 Error Identification.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Partially Supports The product checks the data entered by users for input errors and provides them

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Criteria Conformance

Level Remarks and Explanations

the opportunity to correct the specified data. However, there a few exceptions. For example,

Assistive technology fails to read a few error messages on some pages even though error messages are displayed as text

4.1.3 Status Messages (Level AA 2.1 only)

Does Not Support

Status Messages are displayed but in most of the cases the assistive technologies with screen reader cannot identity them.

Revised Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision Partially Supports

The product support the use of assistive technology screen readers by blind and visually impaired users. For more information, see the following:

WCAG Level A 1.3.1 Info and Relationships

WCAG Level A 2.1.1 Keyboard

WCAG Level A 2.1.2 No Keyboard Trap

302.2 With Limited Vision Partially Supports

The product support text resizing (as described in WCAG 2.0 AA 1.4.4 Resize text). Contrast control is also possible with exceptions. However, there are a few exceptions .For reference, see the following:

WCAG Level A 1.4.1 Use of Color

WCAG Level A 2.1.2 No Keyboard Trap

302.3 Without Perception of Color Partially Supports The product support the use of assistive technology screen

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Criteria Conformance Level Remarks and Explanations

readers. Alternative text is also available for most of the screens where web content is subject to perception of color with a few exceptions. For reference, see the following:

WCAG Level A 1.4.1 Use of Color

WCAG Level AA 1.4.3 Contrast (Minimum)

302.4 Without Hearing Not Applicable

302.5 With Limited Hearing Not Applicable

302.6 Without Speech Not Applicable

302.7 With Limited Manipulation Partially Supports

The product support keyboard operations. However, there are a few exceptions. For reference, see the following:

WCAG Level A 2.1.2 No Keyboard Trap

WCAG Level A 3.2.1 On Focus

WCAG Level A 3.2.2 On Input

302.8 With Limited Reach and Strength Partially Supports

The product support keyboard operations. Use of mouse also supported. However, there are a few exceptions. For reference, see the following:

WCAG Level A 2.1.2 No Keyboard Trap

WCAG Level A 3.2.1 On Focus

WCAG Level A 3.2.2 On Input

302.9 With Limited Language, Cognitive, and Learning Abilities

Partially Supports

The product supports the use of assistive technologies. Accessibility and compatibility features of this software is 508-compliant HTML with exceptions. For example see,

WCAG Level A 4.1.2 Name, Role, Value

WCAG Level A 1.1.1 Non-text Content

WCAG Level AA 2.4.6 Headings and Labels

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Chapter 4: Hardware Notes: This product does not fall under the category of Hardware as per ITC.

Criteria Conformance Level Remarks and Explanations

402 Closed Functionality

402.1 General

402.2 Speech-Output Enabled

402.2.1 Information Displayed On-Screen Not Applicable

402.2.2 Transactional Outputs Not Applicable

402.2.3 Speech Delivery Type and Coordination Not Applicable

402.2.4 User Control Not Applicable

402.2.5 Braille Instructions Not Applicable

402.3 Volume

402.3.1 Private Listening Not Applicable

402.3.2 Non-private Listening Not Applicable

402.4 Characters on Display Screens Not Applicable

402.5 Characters on Variable Message Signs Not Applicable

403 Biometrics

403.1 General Not Applicable

404 Preservation of Information Provided for Accessibility

404.1 General Not Applicable

405 Privacy

405.1 General Not Applicable

406 Standard Connections

406.1 General Not Applicable

407 Operable Parts

407.2 Contrast Not Applicable

407.3 Input Controls

407.3.1 Tactilely Discernible Not Applicable

407.3.2 Alphabetic Keys Not Applicable

407.3.3 Numeric Keys Not Applicable

407.4 Key Repeat Not Applicable

407.5 Timed Response Not Applicable

407.6 Operation Not Applicable

407.7 Tickets, Fare Cards, and Keycards Not Applicable

407.8 Reach Height and Depth

407.8.1 Vertical Reference Plane Not Applicable

407.8.1.1 Vertical Plane for Side Reach Not Applicable

407.8.1.2 Vertical Plane for Forward Reach Not Applicable

407.8.2 Side Reach Not Applicable

407.8.2.1 Unobstructed Side Reach Not Applicable

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Criteria Conformance Level Remarks and Explanations

407.8.2.2 Obstructed Side Reach Not Applicable

407.8.3 Forward Reach Not Applicable

407.8.3.1 Unobstructed Forward Reach Not Applicable

407.8.3.2 Obstructed Forward Reach Not Applicable

407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach

Not Applicable

407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward Reach

Not Applicable

408 Display Screens

408.2 Visibility Not Applicable

408.3 Flashing Not Applicable

409 Status Indicators

409.1 General Not Applicable

410 Color Coding

410.1 General Not Applicable

411 Audible Signals

411.1 General Not Applicable

412 ICT with Two-Way Voice Communication

412.2 Volume Gain

412.2.1 Volume Gain for Wireline Telephones Not Applicable

412.2.2 Volume Gain for Non-Wireline ICT Not Applicable

412.3 Interference Reduction and Magnetic Coupling

412.3.1 Wireless Handsets Not Applicable

412.3.2 Wireline Handsets Not Applicable

412.4 Digital Encoding of Speech Not Applicable

412.5 Real-Time Text Functionality Not Applicable

412.6 Caller ID Not Applicable

412.7 Video Communication Not Applicable

412.8 Legacy TTY Support

412.8.1 TTY Connectability Not Applicable

412.8.2 Voice and Hearing Carry Over Not Applicable

412.8.3 Signal Compatibility Not Applicable

412.8.4 Voice Mail and Other Messaging Systems Not Applicable

413 Closed Caption Processing Technologies

413.1.1 Decoding and Display of Closed Captions Not Applicable

413.1.2 Pass-Through of Closed Caption Data Not Applicable

414 Audio Description Processing Technologies

414.1.1 Digital Television Tuners Not Applicable

414.1.2 Other ICT Not Applicable

415 User Controls for Captions and Audio Descriptions

415.1.1 Caption Controls Not Applicable

415.1.2 Audio Description Controls Not Applicable

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Chapter 5: Software

Criteria Conformance Level Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA See WCAG 2.x section See information in WCAG 2.x section

502 Interoperability with Assistive Technology

502.2.1 User Control of Accessibility Features Supports

The product inherits the following accessibility features of the host operating system:

Sticky Keys

Filter Keys

ToggleKeys

MouseKeys

Serial Keys

Onscreen Keyboard

502.2.2 No Disruption of Accessibility Features Supports

502.3 Accessibility Services

502.3.1 Object Information Partially Supports

Most of the information is available to the assistive technologies. However, there are exceptions. For example,

Labels of a few fields are not available in forms such as Create Role and Create User.

Images on the Applications page do not have alternative text.

502.3.2 Modification of Object Information Partially Supports

Modification of state and properties of an object by assistive technology is supported to a limited extent. The following modifications are supported:

Resizing of text in page content except images.

Changing the style of header and footer

Role settings.

502.3.3 Row, Column, and Headers Partially Supports

In most of the data tables, the column headers identified properly by assistive technology. However, there are a few exceptions. For example,

Page 13 of 16

Criteria Conformance Level Remarks and Explanations

Column headers are not properly identified in the Permission and Request History data tables (by screen reader)

The screen reader does not announce the summary of tables in the Team Management and Dashboard user interfaces.

502.3.4 Values Partially Supports

Values of the objects are available in most of the scenarios and recognizable through assistive technology. However, there are a few exceptions. For example, an assistive technology cannot

Read frame titles on a few occasions.

Recognize the values of a few text boxes and buttons.

502.3.5 Modification of Values Partially Supports

The product almost supports all modification of values through assistive technology and keyboard. However, there are a few exceptions. For example,

On selection, Data Picker changes the context which makes the keyboard access challenging.

502.3.6 Label Relationships Partially Supports

Using assistive technology, Label relationships traced and identified. However, there are a few exceptions. For example, the screen reader does not:

Announce the required/mandatory fields in few forms.

Read few errors, warnings, and confirmation messages

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Criteria Conformance Level Remarks and Explanations

502.3.7 Hierarchical Relationships Partially Supports

The product supports the criteria through assistive technologies but with a few exceptions. For example, when a form is filled, the context change occurs while using the search and drop down boxes

502.3.8 Text Partially Supports

Most screens in the product have accessible text. However, there are few exceptions. For example, the screen reader does not read the text from the textboxes on a few pages.

502.3.9 Modification of Text Partially Supports

This product supports the modification of the text in the forms through assistive technologies. For example,

Modification of selected items from the dropdown box not supported through the keyboard, observed in the pages containing forms.

502.3.10 List of Actions Partially Supports

The product allows assistive technology to execute the available actions on objects but with a few exceptions. For example,

Any actions that popup a subpage, the keyboard loses the focus on a few elements or objects and assistive technologies fail to identify a few actions.

Keyboard traps as mouse click becomes mandatory to close the elevated page.

502.3.11 Actions on Objects Partially Supports Refer the remarks of 502.3.10 List of Actions criteria.

502.3.12 Focus Cursor Partially Supports The product provides well-defined onscreen indication for assistive technologies to track

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Criteria Conformance Level Remarks and Explanations

the focus. However, there are a few exceptions. For example,

List items, column headers, and sorting elements do not have visible focus in the Teams page and a few other forms.

Web page such as ‘About’ does not receive focus upon loading.

Title in few pages not focused.

502.3.13 Modification of Focus Cursor Does Not Support Focus cursor modification not supported using assistive technology.

502.3.14 Event Notification Partially Supports

Most of the event notification is available to assistive technologies. However, there are a few exceptions. For example, The screen reader does not read the error and warning messages on a few form pages

502.4 Platform Accessibility Features Not Applicable Keystroke functionality and audio components are not part of the product.

503 Applications

503.2 User Preferences Partially Supports User, allowed set preferences in few pages on display of data in the tables.

503.3 Alternative User Interfaces Not Applicable

503.4 User Controls for Captions and Audio Description

503.4.1 Caption Controls Not Applicable This product does not contain

audio content

503.4.2 Audio Description Controls Not Applicable

504 Authoring Tools

504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)

Not Applicable The product is not an authoring tool

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

504.2.2 PDF Export Not Applicable

504.3 Prompts Not Applicable

504.4 Templates Not Applicable

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Chapter 6: Support Documentation and Services

Criteria Conformance Level Remarks and Explanations

601.1 Scope

602 Support Documentation

602.2 Accessibility and Compatibility Features Does Not Support Documentation do not lists and explains accessibility and compatibility features.

602.3 Electronic Support Documentation Supports

602.4 Alternate Formats for Non-Electronic Support Documentation

Partially supports The product documentation is available in 508-compliant HTML.

603 Support Services

603.2 Information on Accessibility and Compatibility Features

Supports

Customer support and technical support in the call centers and service centers are available to support the product.

603.3 Accommodation of Communication Needs Supports

The following support is available:

Online and email support for customers with hearing disabilities.

Phone support for customers with visual disabilities

Legal Disclaimer

THE INFORMATION AND MATERIALS PROVIDED IN THIS DOCUMENT ARE “AS IS” WITHOUT WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Micro Focus further does not warrant the accuracy and completeness of the information or materials on this document. The information shall not be construed as product specifications for purposes of any warranty of compliance with product specifications in a given contract or order.

Voluntary Product Accessibility Template® and VPAT® are registered trademarks of the Information Technology Council (ITI).