Michigan Department of Community Health Director James K. Haveman Strategic Use of the Rear-View...

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Michigan Department of Community Health Director James K. Haveman Strategic Use of the Rear-View Mirror on the Integration Highway Lessons Learned: Benefits, Exchanges, Enrollment July 29, 2014 Lynda Zeller, Senior Deputy Director Behavioral Health & Developmental Disabilities Administration

Transcript of Michigan Department of Community Health Director James K. Haveman Strategic Use of the Rear-View...

Michigan Department of Community Health

Director James K. Haveman

Strategic Use of the Rear-View Mirror on the Integration Highway

Lessons Learned: Benefits, Exchanges, Enrollment

July 29, 2014Lynda Zeller, Senior Deputy Director

Behavioral Health & Developmental Disabilities Administration

Where We Are TodayBenefits & Funding StructuresPhysical Health and Behavioral Health General Population(Mild-Moderate BH)

Specialty Behavioral Health & Developmental Disabilities

Managed Care-Medicaid

(Majority in managed care plans=except NH-LTC)

-Competitively Bid-13 Medicaid Health Plans-Multiple plans within regions-Includes Mild/Moderate BH-Model consistent for 17 years

-CMH First Opportunity through regional PIHP-PIHP Sole Sourced-10 Regions-Shared Risk, A-87 -1915 (b)(c) concurrent-CMH SMI, SUD, DD, SED Services

Healthy Michigan Plan (Medicaid Expansion)ABP-SPA & 1115

-Repeat items above-Added: Savings Acct, Personal Incentives, Contributions

-Repeat items above-Added: Broader addiction & recovery services

Non Medicaid Funds -Michigan Marketplace (Exchange-EHB include BH)

-SUD federal, state, local (SUD Coordinating Agency merging with PIHP)-CMH state, local, federal SMI, DD, SED

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Where We Are Today Exchanges, Expansion

• Michigan Health Insurance Marketplace (Exchange) www.michigan.gov/difs – 4 Plan Levels, as many as 12 companies

• Healthy Michigan Plan (Expansion)– Began April 1, 2014– Unique model (incentives for healthy behaviors,

health account contributions, etc.)– Enrollment April to early July – 322,000– September 30 goal met in July– www.michigan.gov/healthymichiganplan

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Where We Are TodayInformation Exchange & Analytics

• Health Information Currently– Electronic Health Records

• All 46 CMH use EHR for clinical record real time• All 46 submit claims data to statewide data warehouse

– Care Connect 360 Analytics • Analyzes claims/encounters both physical and

behavioral health – individual and population level

– Health Information Networks & Exchange• www.mihin.org • Behavioral Health – Physical Health Meaningful Use

Cases

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• Provide access to available data in order to:– Improve care coordination and case management– Report chronic conditions– Measure results statewide

• Outcomes• Effectiveness of care• Quality• Performance• Population health

– Improve risk and outcome management– Support forecasting 5

“Care Connect360”Claims Analytics - Physical & CMH

SCREEN SHOT- CARE CONNECT 360- Demographic Information and Chronic Conditions

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Federal

MDCH Data Hub

Medicaid

MSSS

State LABS

Doctors & Community Providers

HIE QOs(Qualified sub-state HIEs)

MI HIN Network of Networks:

Data Warehouse

Copyright 2012-2014 Michigan Health Information Network

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Health Plan QOs (more coming)

Single point of

entry/exit for state

Pharmacies (more coming)

State-wide Shared Services

Virtual QOs

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Checking the Rear View MirrorWhy & How Did We Get Here?

• Looking Back and Learning– Pre Specialty Carve Out Through CMH

• Medical Model-HMOs – Lacking Specialty Service• Large Institutions – State & Community• Narrow Community Service Continuum (SMI, DD, SED)

– Pre Marketplace (Exchange), Parity• CMH only provider for both SMI and

Mild-Moderate/general uninsured population• Indigent funding (state, local, federal) grant structured,

& limited for CMH and SUD Coordinating Agency Services

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Our Next Stop on the Highway(2014-2015)

• MI Health Link (Medicare-Medicaid Dual Demo)– Integrated Care “Model 4” –Build on Carve Out– http://www.michigan.gov/mdch/0,4612,7-132-2939__293

9__2939-259203--,00.html

• Health Information Networks & HI Exchanges– Uniform Consent Format (Paper and Electronic)– Behavioral Health CCD (FIRST!)– Behavioral Health & DD Use Cases (ADT, Autism)

• Health Homes (2703) SMI, Co-Location• State Innovation Model Implementation

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Intended Use of the Rear View Mirror2014-2015

– Looking back, is there now more or less:• Recovery systems and orientation?• Trauma informed systems?• Access to physical health care (SMI, SUD)?• Inpatient recidivism (physical and behavioral health)?• Dollars getting to service? (medical loss)• Gaps between PIHP and Medicaid Health Plans?• Integration between CMH and PH providers?• Gaps between SUD and MH services?• Success managing chronic illness (diabetes, etc.)?

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Our Next Big Destination 2018-2019Michigan’s Blueprint For Health Innovation

(State Innovation Model Product)

Better

Health

Better

Care

Lower

Cost

• Fewer early deaths• Less chronic disease and obesity• Improved mental health and reduced substance abuse• Healthy babies• Healthy child development• Adequate nutrition and exercise• Reduced health disparities

• Access to a patient-centered medical home• Person-centered care• Coordinated care• Fewer hospitalizations and emergency department visits• Reduced administrative complexity

• Constraining the rise in health insurance premiums• Reduced expenditures by payers due to a healthier

population and reduced administrative complexity• Slowing the rate of spending increase through better

utilization and efficiency

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Planning The Trip

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Plan

(2013- 2014)

Test

(2015-2018)

Disseminate

(2018-2019)

• Establish transformation governance

• Engage stakeholders

• Select pilots• Refine testing

strategies

• Execute plan in pilot sites

• Engage stakeholders• Create state

level infrastructure

• Evaluation

• Scale up and disseminate model successes

• Engage stakeholders

• Evaluation

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Accountable Systems Of Care• Provider network – comprehensive medical, behavioral, social for defined population• Share financial risk and rewards – performance based• Support primary care transformation & infrastructure development• Create systems that coordinate complex care• Share resources for greater efficiency• Link with Community Health Innovation Regions for better performance outcomes

Destination Highlights

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Community Health Innovation Regions• Engage all relevant stakeholders for a collective impact of

improved health outcomes, including public health, business, payers, providers, community members, community development, philanthropy

• Address strategic priorities of the community/prosperity region

• Link to Accountable Systems of Care to integrate healthcare delivery, social care, and prevention and wellness activities

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Destination Highlights

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Intended Use of the Rear View Mirror

– Looking back, is (are) there now more or less:• Disparity in health status from social determinants?• Incentives and payment structures that encourage

cross system accountability for population health?• Consumer satisfaction?• Positive trends in morbidity statistics for special

populations (SMI, SUD)?• Administrative complexity within and across system

components?• Of all 2014-2015 Rear View Check Items (Slide 10)?

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Vision & Mission Our Guide On The Integration Highway

Our vision is to improve the experience of care, improve the health of populations, and reduce per capita costs of health care.Our Mission is to protect, preserve, and promote the health and safety of the people of Michigan with particular attention to providing for the needs of vulnerable and under-served populations.

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Lessons LearnedBenefits, Exchange, Expansion

• Service-Funder Grids are a great first step• Learn the differences: EHR, HIE, Analytics• Model, model, model to anticipate how new

services interface, duplicate, impact others• After the new benefit begins:

– Expect gaps and confusion and address quickly– Use personal stories as your “flashlight”– Balance detail and big picture measures– Celebrate improved access and health status!