MICHAEL S. UNDERWOOD

4715 Hopkins Drive Security Clearance: TS-SCI munderwood777@gmail.com Montclair, VA 22025 (804) 731-8705 CAREER SUMMARY

Senior Aviation Maintenance Manager: Highly accomplished, capable and experienced Aviator, Quality Control Inspector, and Maintenance Manager with over 22 years of honorable military service. A trusted professional with extensive aviation and maintenance experience, selected as a Flight Engineer for the Secretary of the Army, Chief of Staff of the Army, Service Secretaries, United States Ambassadors, Senators, and Foreign Dignitaries. Extensive specialization and experience in international flight coordination, aviation safety, flight operations, contracting, aviation maintenance, and aviation logistics at all levels. Software skills in Microsoft Office Suite, SAP (ERP) Plant Maintenance, Unit Level Logistics System – Aviation Enhanced (ULLS-AE), and the Gulfstream Computerized Maintenance Program (CMP). Professional and proven skill in analytical thinking, presenting ideas, developing plans, and implementation. Strong work ethic with demonstrated ability to provide added value to projects. Excellent written and oral communication skills.

• Contract Office Representative (COR) C37 / C20 Gulfstream

• Government Ground Flight Representative (GGFR) C37 / C20 Gulfstream & UC35 Cessna

• Top Secret - Sensitive Compartmented Information Clearance (TS-SCI)

• Quality Control / Assurance Supervisor • Project Management • Master Resilience Trainer (MRT) • Aviation Maintenance Management • U.S. Passport (no restrictions)

PROFESSIONAL EXPERIENCE

Aviation Maintenance Manager G-550, G-V, G-IV, G-III & CE-560 January 2012–Present Contracting Officer’s Representative USAPAT, Joint Base Andrews, MD 60 Hours per Week Responsible for surveillance of contractor aircraft ground operations as part of an Aviation Program Team. Assist the Command in developing policies and procedures that ensure all operations are conducted in an extremely safe and efficient manner. Directly coordinates and executes the international flight requirements of Executive level military staff and high level dignitaries. Also serve collateral duty as a Contracting Officer’s Representative, responsible for on-site quality management (ISO 9001), logistical support and contract adherence for an executive fleet of eight aircraft (three CE-560’s, two G-V’s, one G-550, one G-IV, and one G-III) and two maintenance support contracts. Directly responsible for a successful team of 38 personnel around the globe.

• Reviews and updates the maintenance Program Objective Memorandum (POM) for the Army’s C-20 and C-37 Fleet annually. • Responsible for the supervision, training, and career progression of 38 personnel. Provided daily supervision of assigned tasks

while reporting completion reports to Commanders around the globe. • Aviation Maintenance Manager for eight executive jets globally with Main Operating Bases in the USA, Hawaii, Germany, and

Afghanistan. • Supervises the Government oversight on Contractor Logistics Support (CLS) contractors as well as submitting Corrective

Action Request (CAR) as needed. • Creates and manages fleet reports for all aircraft using the LOGSA-LIW (Logistics Support Activity – Logistics Information

Warehouse) online web portal for Operational Readiness Reporting. • As an Aviation Safety Officer conducts required inspections and provides training for 38 personnel around the globe. • Works with external vendors to update or modify current contracted plans on subscriptions for unit’s fleet of Executive Jets. • Performs aircrew support operations to include aircraft pre-flight, thru-flight, and post-flight inspections. • Ensures compliance with AR 95-1, AR 700-138, and DA Pam 738-751 that results in 100% safety of flight operations and full

compliance on all Department of the Army level inspections. • Develops, submits, and tracks Air Force Technical Order (AFTO) 103’s on five Gulfstream Executive Jets for DEPOT and

Heavy Maintenance at worldwide locations valued at over $9M annually.. • Leads induction and return to service (RTS) inspections for Gulfstream and Cessna Aircraft at manufacturer service centers. • Creates, updates, finalizes, and reviews Defense Travel System authorizations and vouchers for 38 personnel. • Provides Master Resilience Training (MRT) at the Branch and Division level to over 38 personnel. • Manages aircraft inspections and modifications using Gulfstream’s CMP maintenance portal IAW DA Pam 738-751. • Completes the Contractor Performance Assessment Reporting System (CPARS) annually on the Gulfstream CLS Team. • Administers, updates, and enforces contracts between the US Government and Gulfstream / L3; to include all Statements of

Work (SOW) and Performance Work Statements (PWS). • Manages and forecasts a continuous 10 Year Maintenance Plan on five Gulfstream Executive Jets, forecasting projected Heavy

Maintenance visits through Fiscal Year 2025. 1 of 3

MICHAEL S. UNDERWOOD (804) 731-8705 munderwood777@gmail.com • Supervises and budgets three $5M CLS contracts with Gulfstream on five Executive jets across the globe. • Selected to provide Aviation SME (Subject Matter Expert) knowledge and experience to Program Directors / Managers tasked

with developing the CBA (Capabilities Based Assessment) for the future Army Aviation ERP (Enterprise Resource Planning) solution.

Quality Control Supervisor / Flight Platoon Manager June 2009-January 2012 Unit Safety Officer 2nd/3rd Combat Aviation Brigade, Savannah, GA 60 – 70 Hours per Week Chief advisor to the Commander on all matters concerning aircraft safety of flight while enforcing aviation regulations on over 50 Rotary Wing Helicopters. Provided detailed recommendations towards developing standard operating procedures thereby ensuring all flight operations are conducted with the highest levels of safety. Managed aircraft maintenance and historical records IAW DA Pam 738-751 for over 50 Rotary Wing Helicopters (UH-60, AH-64, CH-47, and OH-58 Airframes) and conducted Quality Assurance Inspections ranging from daily, scheduled, unscheduled, phase, and heavy maintenance inspections.

• Designated to serve in a trusted position as the Quality Control Supervisor tasked with safely deploying the unit to Afghanistan and returning all elements back to Savannah, GA.

• Responsible for the supervision, training, and career progression of 125 personnel and the welfare of their families. Provided daily supervision of assigned tasks while reporting completion reports to Commanders around the globe.

• Senior Quality Control (QC) Technical Inspector on UH-60, AH-64, CH-47, and OH-58 Helicopters within the Task Force. Performed Technical Inspector and Test Flight duties on all airframes within the Task Force to include Scheduled and Unscheduled Maintenance, Aircraft Weight and Balance, and Phase Maintenance Inspection’s.

• Managed the Weight and Balance Program, Aircraft Historical Records, and the Technical Inspector Program for over 50 Helicopters IAW AR 95-1, DA Pam 738-751, TC 3-04.7, TM 1-1500-328-23, and TM 55-1500-342-23.

• Responsible for the health, morale, and welfare of over 125 personnel in Afghanistan during Operation Enduring Freedom. • Supervised the management of the aircraft equipment configuration for over 50 Helicopters using ULLS-AE to ensure 100%

accuracy between the unit and AMCOM’s MCDS (Maintenance Consolidated Database System) database. • Selected to provide maintenance and contract oversight for over 55 civilian contractors as the L3 Contracting Team Quality

Assurance Representative (QAR) for Bagram, Afghanistan. • Selected to be the Task Force Supervisor responsible for 92 personnel and four Helicopters during deployment to Pakistan

providing Humanitarian Relief Efforts to over 4,000 displaced civilians. • Supervised and monitored the Army Oil Analysis Program (AOAP), Modification Work Order (MWO), Product Quality

Deficiency Reports (PQDR), and Report of Discrepancy (ROD) reports for over 50 Helicopters. • Directed the Airworthiness (AWR) Program for over 50 Helicopters and maintained the Library of Record for all applicable

AWR’s, MWO’s, Aviation Safety Action Messages (ASAM), and Safety of Flights (SOF). • Managed correspondence between the QC shop and Aviation Classification Repair Activity Depot (AVCRAD) or the AMCOM

Logistics Assistance Representative (LAR) on all Battle Damage Assessment & Repairs (BDAR) • Implemented a monthly inspection criterion of the units Legitimate Code File (LCF) database as being reported to AMCOM /

MCDS to ensure 100% accuracy. • Awarded the “The Bronze Star” for exceptionally meritorious service in support of Operation Enduring Freedom.

Aviation Team Leader for Plant Maintenance, GCSS-Army July 2004–June 2009 Aviation Subject Matter Expert USA CASCOM, Fort Lee, VA 60 Hours per Week Aviation Subject Matter Expert (SME) serving as the Maintenance Supervisor attached to the Directorate of Combat Development for Enterprise Systems (DCD-ES). Developed aviation equipment and maintenance practices for the Global Combat Support System – Army (GCSS-Army). Revolutionized Army Aviation logistics through a seamless, integrated Enterprise Resource Planning (ERP) system in support of the Army’s future initiatives using SAP’s Plant Maintenance applications.

• Designed, implemented, and demonstrated aviation maintenance procedures as described in DA Pam 738-751 using the Plant Maintenance application in SAP.

• Aviation Team Leader for GCSS-Army during the Aviation Proof of Enablers demonstrations consolidating five use case scenarios into one integrated aviation Safety of Flight maintenance scenario.

• Developed complete aircraft structures for the UH-60, AH-64, CH-47, and OH-58 series helicopters in SAP (GCSS-Army) using the LCF database information from AMCOM / MCDS.

• Managed a team of five military and 20 civilian members in evaluation gaps and risk mitigation of the SAP Mobile Defense Solution (MDS) for use by both aviation and ground units in GCSS-Army.

• Successfully developed and validated AR 95-1 and DA Pam 738-751 requirements for GCSS-Army and the MDS applications. • Conduct numerous high level briefings and demonstrations to Senior / Managing Directors on the capabilities of the GCSS-

Army Plant Maintenance solution for aviation and ground units. • Designed the operational readiness reporting processes for aviation maintenance in GCSS-Army IAW AR 95-1, AR 700-138,

and DA Pam 738-751.

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MICHAEL S. UNDERWOOD (804) 731-8705 munderwood777@gmail.com • Developed a standardized aircraft structure design in GCSS-Army utilizing the Work Unit Code structure for all DA Form 2410

(TB 1-1500-341-01) Tracked Components. • Integrated over 95% of Army Aviation Forms and Records listed in DA Pam 738-751 into the SAP solution for GCSS-Army. • Authored and developed an implementation strategy to incorporate the aircraft inventory (DA Form 2408-17) process into

GCSS-Army. • Provided analysis and expertise to 21 detailed interface objects between GCSS-Army, Test, Measurement, & Diagnostic

Equipment (TMDE), AOAP, and the future Aircraft Notebook (ACN). • Mapped over 2,000 ULLS-AE data elements and associating 43 Army maintenance roles to over 200 business transactions

within GCSS-Army. • Integrated over 12,000 Time Change and Condition Change Components (DA Form 2410 items) into the Plant Maintenance

application in GCSS-Army. • Designed the business processes for the issuance and completion of ASAM’s, SOF’s, and other Directive Maintenance Action

messages for Army aircraft with GCSS-Army. • Successfully developed and demonstrated a full fleet scenario for an Army Aviation Battalion covering maintenance, quality

control, production control, and the commander’s dashboard applications to Senior Leaders, Program Directors, and Managers at the Worldwide Aviation Logistics Conference annually.

EDUCATION • Bachelor of Science Degree, Liberal Arts (Magna Cum Laude) – Excelsior College (2014) • Associates Degree, General Studies – Central Texas College (2006)

GOVERNMENT CERTIFICATES AND TRAINING

• Currently enrolled in Acquisition Lifecycle Logistics Certification Course DAWIA (Defense Acquisition Workforce Improvement Act) Level I with Defense Acquisition University

• ENG 101 – Defense Acquisition University: Fundamentals of Systems Engineering (June 2015) • LOG 101 – Defense Acquisition University: Acquisition Logistics Fundamentals (May 2015) • ACQ 101 – Defense Acquisition University: Fundamentals of Systems Acquisition Management (April 2015) • Gulfstream G-V/550 Maintenance Update Course – Flight Safety (March 2014) • US Army and University of Pennsylvania Master Resilience Trainer Course (December 2013) • US Military District of Washington Company Commander and First Sergeant Course (April 2013) • G550 Recurrent Flight Engineer Course – Flight Safety (April 2013) • Defense Contract Management Agency – Government Ground Representative Course (January 2013) • General Emergency Training Initial – Flight Safety (February 2012) • Gulfstream G-V/550 Maintenance Initial Course – Flight Safety (February 2012) • High Altitude Physiological Training Course (January 2012) • UH-60 Advanced Maintenance Manager Course (June 2004) • Advanced Noncommissioned Officer Common Core Course – Commandant’s List (June 2004) • Aviation Accident Prevention Course (July 1999) • UH-60 Helicopter Repairer Supervisor Course – Honor Graduate (March 1999) • UH-60 Helicopter Repairer Course (May 1993) • CLC 106 Defense Acquisition University – Contracting Officer Representative with a Mission Focus • CLC 206 Defense Acquisition University – Contracting Officer’s Representatives in a Contingency Environment • CLC 222 Defense Acquisition University – Online Training for Contracting Officer’s Representative • CLM 003 Defense Acquisition University – Overview of Acquisition Ethics • CLR 101 Defense Acquisition University – Capabilities Based Planning • RQM 110 Defense Acquisition University – Core Concepts for Requirements Management • Certificate Training for the Composite Risk Management Operational Course • Defense Travel Services training for Programs & Policies – Travel Card Program • Defense Travel Services training for Programs & Policies – Travel Policies • Defense Travel Services training for Program & Policies – City Pair Program • Defense Travel Services training for DTS Travel Documents (DTS 101) • Defense Travel Services training for Programs & Policies – U.S. Government Rental Car Program

FLIGHT EXPERIENCE: Crew Chief (CE) & Flight Engineer (FE)

TOTAL TIME: 1,500 Hours; UH-60A (322), UH-60L (659), C-37A G-V (304), C-37B G-550 (215) http://www.linkedin.com/pub/michael-underwood/11/a76/1b2/ 3 of 3