MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems...

11
A different approach Michael Douglas Head of Resilience & Continuity Services Royal Bank of Scotland

Transcript of MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems...

Page 1: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008

A different approach

Michael DouglasHead of Resilience & Continuity Services

Royal Bank of Scotland

Page 2: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008

Today

� Where have we come from?

� The need for change

� Our approach

Page 3: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008

Where have we come from?

Page 4: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008

Our strategy

Page 5: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008

Executing the strategyOur Four Pillars

• People

The people upon who we rely to serve our customers

• Property

The properties which house these people

• Technology

The technology we rely on to support processing our customers needs and requirements

• Supply chain

The suppliers critical to supporting service for our customers

Page 6: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008

The need for change

Page 7: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008
Page 8: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008
Page 9: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008

Our Approach

Page 10: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008

Some of our areas of focus

o Built in quality & compliance

o Automation

o Metrics

o Scenarios

Page 11: MICHAEL DOUGLAS - presentation.pptx [Read-Only]Glasgow Commonwealth 2012 London Olympics; Systems Incident Games 2010 Climate Camp; Icelandic Volcano; Delhi Commonwealth Games 2008

Thanks for listening

I welcome any questions


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