MI5-ADVERTISING STRATEGY PROMOTION 2

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    Promotion &

    Advertising

    Plan

    Stphane GELY - 2010

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    Elements of the Promotion Mix

    Advertising

    Ingredientsof the

    PromotionMix

    Public Relations

    Personal Selling

    Sales Promotion

    Direct Markteting

    Internet MarketingStphane GELY - Effectiv 2011 2

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    Corporate Image

    Advocacy Advertising

    Typesof

    Advertising

    Pioneering

    Competitive

    Comparative

    ProductAdvertising

    InstitutionalAdvertising

    1. ADVERTISING

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    Are you Push or Pull ?

    ProducerRetailers or

    WholesalersConsumers

    StimulusProducer marketing activities

    Demand Demand

    ProducerRetailers or

    WholesalersConsumersMark. activities Mark. activities

    Push

    Pull

    Stphane GELY - Effectiv 2011 4

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    Push Strategy Example

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    Push Strategy Example

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    The Basic Model of Communications

    Transitive Model

    Sender

    AdvertiserMessage and

    Medium

    Media Mix

    Receiver

    Target Audience

    Encoding

    AgencyDecoding

    Feedback

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    Adverstising Objectives

    InformingReminding

    Persuading

    TargetAudience

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    From Marketing

    Strategyto

    Advertising

    Strategy

    Creative Brief

    Message Planning

    Marketing & Communication

    Plans & Strategies

    Creative Strategy &

    Message Execution

    Big Idea

    Copywriting

    Design & Production

    Objectives Vs. Effects

    Copy Testing

    Performance Results

    Message Evaluation

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    Step 1The Creative Briefing

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    Prepared by the account planner for the creativeteam

    Summarizes the basic marketing & advertisingstrategy

    Clarifies the strategy & key execution details

    Provides direction to the creative team to develop acreative concept

    The Creative Brief

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    The Creative Brief

    The Key Points

    Background on product/company

    Problem or Objectives

    Target audience and key insights

    Brand position

    Communication objectives

    Key promise and benefit statement

    Media considerations Creative direction

    Budget

    Timeline Stphane GELY - Effectiv 2011 12

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    Step 2

    Creative StrategyTo translate the objectives

    in creatives advertising

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    a. The Big Idea

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    The Big Idea

    Concept or central theme

    of the Campaign

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    Ex. NikeJust Do It

    Good creative concepts have longevity

    and cross many markets.

    The Big Idea

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    Creative strategy : UNIQUE SELLING PROPOSITION

    (USP)

    Translates brand positioning into a compelling

    message.

    Objective is Memorability

    Convince cons. to purchase our services/products

    A proposal suggested for acceptance

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    Creative strategy : USP

    Design effective USPs

    Biggest Benefits:

    Unique:

    Fix An Industry "Pain Point" Or "Performance Gap

    Be Specific And Offer Proof

    Summarize Into One Clear And Concise Sentence:...

    Transposable into all marketing materials

    Deliver On Your USP's Promise

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    Creative strategy : USP

    Examples

    Package Shipping Industry

    Pain - I have to get this package delivered quick!

    USP - "When it absolutely, positively has to be there

    overnight."(FedEx)

    Food Industry

    Pain - The kids are starving, but Mom and Dad are too

    tired to cook!USP - "Pizza delivered in 30 minutes or it's free."

    (Dominos Pizza)

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    Creative strategy : USP

    Examples contd.

    Real Estate Industry

    Pain - People want to sell their house fast without

    loosing money on the deal.

    USP - "Our 20 Step Marketing System Will Sell YourHouse In Less Than 45 Days At Full Market Value

    Jewelry Industry

    Pain - The market hates paying huge 300% mark-ups

    for jewelry.USP - "Don't pay 300% markups to a traditional jeweler

    for inferior diamonds! We guarantee that your loose

    diamond will appraise for at least 200% of the purchase

    price, or we'll buy it back."Stphane GELY - Effectiv 2011 20

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    b. Creative strategy approaches

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    Advertising conveys

    BeliefsImages

    Meanings Feelings

    Transformational advertising

    So, It must make the product use experience

    Richer- More ExcitingWarmer- More Enjoyable

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    1. ADVERTISING

    Transformational advertising example

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    Creative Strategy Approaches

    Head and Heart

    more rational,

    cognitive (thinking)objectives

    more emotional,

    affective (feeling)objectives

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    News

    Price

    Competitive

    Feature

    Creative strategy : appeals

    Rational Appeals

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    Creative strategy : appeals

    Rational Appeals Examples

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    Rejection

    Fear

    Pleasure

    Fun

    Creative strategy : appeals

    Emotional appeals example

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    Example of fear appeal

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    Example of popularity appeal

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    http://nespresso%20commercial%20-%20george%20clooney%20-%20what%20else.avi/
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    Socially Based Feelings appeal example

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    Socially Based Feelings appeal example

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    C ti t t l

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    Personality Symbol

    Humor

    Slice of life

    FantasyDramatization

    Comparison

    Animation - MusicalDemonstration

    TestimonialScientific or Technical

    Straight-sell

    Lifestyle

    Creative strategy : appealsMost popular styles

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    S i tifi l l

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    Scientific appeals example

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    Sli f Lif E l

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    Slice of Life Example

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    T ti i l l

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    Testimonial example

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    C ti l

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    Comparative example

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    D t ti l

    http://reebok%20vs.%20nike%20bungee%20jumpers%20commercial.avi/
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    Demonstration example

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    Lifestyle example

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    Lifestyle example

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    Humor example

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    Humor example

    Seinfield & Superman for Amex Commercial

    Southwest Airlines commercialOrangina commercial+

    39

    Fantasy appeal

    http://southwest%20airlines%20is%20flying%20to%20the%20beaches%20of%20northwest%20florida%20%20jump%21.avi/http://wild%20stunts%20%20shake%20your%20bottle%20%21%20orangina.avi/http://wild%20stunts%20%20shake%20your%20bottle%20%21%20orangina.avi/http://wild%20stunts%20%20shake%20your%20bottle%20%21%20orangina.avi/http://wild%20stunts%20%20shake%20your%20bottle%20%21%20orangina.avi/http://southwest%20airlines%20is%20flying%20to%20the%20beaches%20of%20northwest%20florida%20%20jump%21.avi/http://southwest%20airlines%20is%20flying%20to%20the%20beaches%20of%20northwest%20florida%20%20jump%21.avi/http://wild%20stunts%20%20shake%20your%20bottle%20%21%20orangina.avi/http://wild%20stunts%20%20shake%20your%20bottle%20%21%20orangina.avi/http://wild%20stunts%20%20shake%20your%20bottle%20%21%20orangina.avi/http://southwest%20airlines%20is%20flying%20to%20the%20beaches%20of%20northwest%20florida%20%20jump%21.avi/http://southwest%20airlines%20is%20flying%20to%20the%20beaches%20of%20northwest%20florida%20%20jump%21.avi/
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    Fantasy appeal

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    http://chanel%20o5.avi/
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    1. ADVERTISING

    Teasing

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    1. ADVERTISING

    Teasing using a combination of media

    150.000 visits on the blog

    A combination of means

    TV + Radio + Outdoor+ Street + Internet

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    b. A copywriting tool :

    AIDA Model

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    Creative strategy : Hierarchy-of-Effects Model

    AWARENESS KNOWLEDGE LIKING

    CONVICTIONPURCHASE PREFERENCE

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    Creative strategy : AIDA Vs. the Hierarchy of Effects

    Attention Interest Desire Action

    Awareness

    Knowledge

    Liking

    Preference

    Conviction

    Purchase

    Affectiveemotions.

    attitudes

    feelingsCognitive

    thoughts.

    information and facts.

    Conativemotives

    Stimulates/direct

    desires

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    Creative strategy : AIDA MODEL

    Step 1 : Grab the attention

    Powerful words, pictures, design

    A question you are answering later (interest and desire)

    Express a strong benefit

    Express an emotion (joy, fear)

    Must be attractive

    "How effective is your customer relation?"

    Better than We offer you a training on customer relation management".Stphane GELY - Effectiv 2011 46

    Creative strategy : AIDA MODEL

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    Creative strategy : AIDA MODEL

    Step 1 : Grab the attention contd.

    Magazine or newspaper ad -> Headline and picture

    Brochure -> Cover

    Direct mail -> Copy on outside of envelope or first couple

    of sentences in the letter

    Radio or television ad -> First few seconds of commercial

    Web site -> First screen

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    Creative strategy : AIDA MODEL

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    Creative strategy : AIDA MODEL

    Step 1 : Grab the attention contd.

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    Creative strategy : AIDA MODEL

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    Creative strategy : AIDA MODEL

    Step 1 : Grab the attention contd.

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    Creative strategy : AIDA MODEL

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    Creative strategy : AIDA MODEL

    Step 2 : Develop the interest

    You have now to convince the reader to go further

    What interest for the consumers to use my products

    Is the message relevant for the consumer?

    Focus on benefits and emotions

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    Creative strategy : AIDA MODEL

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    Creative strategy : AIDA MODEL

    Step 2 : Develop the interest contd.

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    Creative strategy : AIDA MODEL

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    Creative strategy : AIDA MODEL

    Step 3 : Arouse the desire

    Dramatize the product

    Push the consumer to purchase the product the product in situation

    showing the most attractive pictures

    play on the storytelling

    Focus on the seduction to arouse impulse buying

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    Creative strategy : AIDA MODEL

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    Creative strategy : AIDA MODEL

    Step 3 : Arouse the desire

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    Creative strategy : AIDA MODEL

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    Creative strategy : AIDA MODEL

    Step 4 : Push to act

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    Print Ads Structure

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    Print Ads Structure

    Layout

    How Elements Are Blended Into a Finished Ad

    Visual ElementsIllustrations Such As Drawings or Photos

    Body Copy

    The Main Text Portion of a Print Ad

    Subheads

    Between the Headline and the Copy size

    Headline

    Words on the top of the Ad

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    1. ADVERTISING

    Ad Analysis

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    Headline

    Visual

    Body

    Brand Identification

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    1. ADVERTISING

    Analyze this ads

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    1. ADVERTISING

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    WhiteSpace

    Marginal and Intermediate Space That RemainsUnprinted

    Format Arrangement of the Elements on the Printed Page

    ColorBlack & White or Two-, Three-, or Four-colorPrinting

    SizeExpressed in Columns, Column Inches or Portionsof a Page

    1. ADVERTISING

    Print Ads Layout

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    1. ADVERTISING

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    1. ADVERTISING

    TV Advertising

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    PostProduction

    Editing Processing Sound Effect Mixing Duplicating

    ProductionFilming, recording, taping, directing actors

    PreproductionStoryboard, Productor/Director Selection, planning, budgetting

    1 ADVERTISING

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    Pretests

    Examples:

    Consumer jury tests

    Physiological tests

    Focus Groups

    Post-tests

    Examples:

    Recognition or recall tests

    Sales Response

    Attitude measures

    Audience size measurement

    1. ADVERTISING

    TEST, TEST AND TEST

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    Top 10 Advertiser

    Rank Parent Company Ad Dollars Spent(US $)

    1 Procter & Gamble Co $2,342,319,397

    2 General Motors Corp $1,441,747,399

    3 AT&T Inc $1,317,893,377

    4Verizon

    Communications Inc$1,125,700,512

    5 Johnson & Johnson $1,059,109,138

    6 Time Warner Inc $878,355,332

    7 Toyota Motor Corp $819,377,026

    8 General Electric Co $807,869,688

    9 Ford Motor Co $742,708,529

    10 Pepsico Inc $730,503,931

    Source: The Nielsen Company (January 1 September 30, 2008)

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    Step 3

    Media Planning

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    S l ti h l it i t i il

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    Availability

    Cost

    Users preference and receivers access Impact

    Adaptability to the communication purpose

    Adaptability to the message content Type of recipient and their stage in the adoption

    process

    Selecting a channel : criteria to privilege

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    Television

    Radio

    Cinema

    Billboard / Transit Advertising

    Press

    Web

    Communication Methods

    Mass Media

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    Profiles

    of MajorMedia

    Types(Source : Pearson Education)

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    Media Plan Objectives

    Planning of the different elements(Advertising, Personal Selling, Sales Promotion and Public Relations)

    to achieve a certain promotional objectiveswithin a targeted market.

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    Creating a Media Plan

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    Creating a Media Plan

    Develop Media Plan & Budget

    Choose Promotion Mix

    Set Promotion Objectives

    Identify Target Market

    Analyze the Marketplace

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    Media Plan Metrics

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    percentage of the target market

    exposed to the ad campaignduring a certain time

    Reach

    Ex. 80% during the first two months of the campaign

    Media Plan Metrics

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    Media Plan Metrics : reach contd

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    Population excluding target market

    Target market

    Media Overexposure

    Media Coverage

    Target

    Market

    Proportion

    Full

    Market

    Coverage

    Partial

    Market

    Coverage

    Coverage

    Exceeding

    Market

    Media Plan Metrics : reach contd.

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    Media Plan Metrics

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    how many times an average

    individual in the target marketwho have been reached

    Frequency

    Ex. the message has been seen 4 times on average

    Media Plan Metrics

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    Media Plan Metrics

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    Advertising exposure

    The Weight of the Message=

    Reach x Frequency

    GRP (gross rate points)

    Ex. :70(Reach) x 4(Frequency) = 280 GRPs(1GRP = 1 exposure to 1% of the audience)

    Media Plan Metrics

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    Media Plan Metrics : Schedule method

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    Continuity

    Pulsing

    Flighting

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Media Plan Metrics : Schedule method

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    Media Plan Metrics

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    Objective cost efficiency

    comparison of among

    different media

    Media Plan Metrics

    Cost per Mil (per thousand) C.P.M.

    Media Cost

    Media Audiencex 1,000

    Ex. (Cost : 25,000 / Audience : 1,125,000) x 1,000 = 22

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    h ff

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    Dollars Goals

    Advertising

    ExpendituresObjectives

    Measurement

    Optimizing the efficiency

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    SETTING THE ADVERTISING BUDGET

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    SETTING THE ADVERTISING BUDGET

    Stage in the ProductLife Cycle

    Competitionand Clutter

    MarketShare

    AdvertisingFrequency

    ProductDifferentiation

    Factors to takeinto account to

    budget

    Purchasefrequency

    Productdurability

    Productprice

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    Top-Down vs. Bottom-Up Budgeting

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    Budgeting for Promotional Strategy

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    Budgeting for Promotional StrategyPERCENTAGE-OF-SALES & FIXED-SUM-PER-UNIT METHOD

    Percentage of either past or forecasted sales or gross margin.

    Most frequently used

    Easy to apply and simple to justify

    Clear method to show the advertising effort

    Flexible and evolutionary method

    Or fixed money amount for each unit sold or produced..

    Last year This year

    Sales : 5,000,000

    Promotional budget : 300,000

    Sales : 6,000,000

    Promotional budget : 360,000% of sales

    Fixed sumper unit

    Forecast calls for sales : 18,000 roomsPromotional budget : 20 by room => 360,000

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    Budgeting for Promotional Strategy

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    Budgeting for Promotional StrategyPERCENTAGE-OF-SALES & FIXED-SUM-PER-UNIT METHOD

    IndustryAdvertising as %

    of sales

    Advertising as %

    of margin

    Annual ad

    growth %

    AMUSEMENT PARKS 7 14.3 -6

    BUSINESS SERVICES, NEC 0.4 1.1 6.5

    HOTELS AND MOTELS 1.6 8 6.6

    REAL ESTATE 4.2 19.1 5.5

    REAL ESTATE AGENTS & MGRS 4.6 14.6 4.2

    REAL ESTATE INVESTMENT TRUST 3.9 9 6.1

    RETAIL STORES, NEC 3.7 8.6 6.3

    Source : Advertising Age - 2007Stphane GELY - Effectiv 2011 78

    Budgeting for Promotional Strategy

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    Budgeting for Promotional StrategyBREAK-EVEN-POINT METHOD

    ROI Orientated

    I want to increase my promotional budget

    So, how much must I sell to amortize the investment.

    Unit sales price : 100

    Variable cost : 60 Contibution margin : 40

    Promotion budget for this product : 1,000,000 Market share : 25%

    Objective : to appraise a 20% increase in this products promotion budgetconsidering that promotion costs represent fixed cost :

    Promotion budget increase

    Unit Contribution margin=

    200,000

    40= 5,000 units

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    Budgeting for Promotional Strategy

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    Budgeting for Promotional StrategyMEETING COMPETITION METHOD

    Share of Market - Share of Voicelink between market share to advertising expenditure.

    Example :

    Competitive Parity you spend in equal amounts to your competitors as apercentage of market share.This is a self-defense method of budgeting marketing andadvertising expenditures

    Market Share 20%

    Advertising budget 20%

    Share of Voice 1

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    Budgeting for Promotional Strategy

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    g g gyTASK-OBJECTIVE METHOD

    Marketers determine their promotional objectives,

    Then the amount (and type) of promotional spending neededto achieve them is determined.

    Example :

    Within the two next years, we want 75 percent of the areacompanies to be aware of our new corporate offer

    How many promotional budget should we spend?

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    Allocating to IMC Elements

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    Stphane GELY - Effectiv 2011 82

    Share of Voice Effect on ads budgets

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    Share of Voice Effect on ads budgets

    Decreasefind

    a defensible nicheIncrease to defend

    Attack with large

    SOV premium

    Maintain modest

    spending premiumCompetitors

    Share

    ofVoice

    High

    Low

    HighLow

    Your Market Share

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    Organizational Characteristics

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    Organizational Characteristics

    Factors that influence advertising and

    promotion budgets

    The organizations structure

    Power and politics

    The use of expert opinions

    Characteristics of the decision maker

    Approval and negotiation channels

    Pressure on senior managers to arriveat the optimal budget

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    h ff f

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    Measuring the Effectiveness of Promotion

    Two basic measurement tools:

    Direct sales results

    Impact on sales revenues for each dollar of

    promotional spending

    Indirect evaluation

    Quantifiable effectiveness indicators : Recall : rate about specific products or advertisements

    Recognition

    Readership: size and composition of a messagesaudience

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    Measuring the Effectiveness of Promotion

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    EFFECTIVENESS

    MEASUREMENT

    RatingServices Sales and

    Expense AnalysisTest

    Marketing

    Controlled

    Tests

    Recall

    Tests

    g

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    1. ADVERTISING

    I t ti l Ad ti i St t i

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    International Advertising Strategies

    Standardization

    Localization

    Combination