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    Program : MBA

    Semester : IV

    Subject Code : MH0057

    Subject Name : Management of Healthcare Human

    Resources

    Unit number : 1

    Unit Title : HRM in Healthcare Organisations -

    An Overview

    Lecture Number : 1

    Lecture Title : HRM in Healthcare Organisations -

    An Overview

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    HRM in Healthcare Organisations -An Overview

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    Unit-1 HRM in Healthcare Organisations - An Overview

    Objectives :

    The objectives of this lecture are:

    To describe the nature of HRM

    To list the dimensions of HRM

    To describe the importance of HRM in healthcare organisations

    To explain the concepts of HR accounting, audit and research

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    Introduction

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    Unit-1 HRM in Healthcare Organisations - An Overview

    Human resource can be defined as the total understanding, creative

    abilities, talents and capacities related to the workforce of the

    organisation.

    Human Resource Management (HRM) is defined to be the process of

    uniting people in the organisation in order to meet its goals. Human

    resource management in healthcare organisations can be defined as

    different kinds of clinical and non-clinical staff responsible for public as

    well as individual well-being.

    In this session you would understand the fundamentals of HRM in

    healthcare organisations.

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    Nature of HRM

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    Scope of HRM :

    Personnel

    Welfare

    Industrial relations

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    Nature of HRM

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    Characteristics of HRM :

    It helps to develop the potential of employees. Inspires the employees to give their best to the organisation.

    Helps to meet the future goals of the organisation.

    Maintains a healthy employee-employer relationship.

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    Dimensions of HRM Involvement

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    Unit-1 HRM in Healthcare Organisations - An Overview

    Dimensions of HRM :

    Strategic integration

    Commitment

    Flexibility

    Quality

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    Importance of HRM in HealthcareOrganisations

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    Importance :

    For the employees

    o Improves morale.

    o

    Improves work life.o Enhances dignity of labour.

    For the society

    o Increases productivity.

    o Maintains good work environment.

    o Preserves manpower supply.

    o Properly utilise human resources.

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    Importance of HRM in HealthcareOrganisations

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    For the organisation

    o Develops skills and attitudes.

    o Reduces strikes and lockouts.

    o Provides adequate manpower supply.

    o Preserves high morale.

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    Strategic Role of HRM in Healthcare

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    Process of Strategic HRM :

    To determine what needs to be done for achieving corporate objectives,

    often over 3 to 5 years.

    To inspect the organisation and competitive environment.

    To form optimal strategies between organisation and its environment.

    To review and revise the strategic plan for the organisation.

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    HR Accounting, Audit and Research

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    HR Accounting :

    Furnishes the value information for making management decisions about

    attaining, assigning, evolving, and preserving human resources.

    It gives an account of the HR activities performed by the organisation to

    the management personnel.

    It provides an effective basis of human asset control in an organisation,

    that is, to know if the asset is appreciated, depleted or conserved.

    It helps in the development of management principles by categorising the

    financial importance of various practices.

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    HR Accounting, Audit and Research

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    HR Audit :

    Systematic verification.

    Recruitment, selection and development.

    Performance appraisal.

    Welfare and safety.

    HR Research :

    Collecting employee information such as wages, benefits, transfers and

    other related data.

    Conducting surveys.

    Tabulating and analysing the data.

    Submitting report to concerned authorities.

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    Summary

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    Unit-1 HRM in Healthcare Organisations - An Overview

    Human Resource Management (HRM) is related to the understanding

    and abilities of the workforce of the organisation.

    The scope of HRM includes personnel, welfare and industrial

    relations.

    It helps to meet individual as well as organisational goals.

    It helps to maintain a good work environment.

    Dimensions of HRM are strategic integration, commitment, flexibility

    and quality.

    HRM has importance for the employees, for the society and also for

    the organisation.

    Strategic role of HRM is used to form optimal strategies between

    organisation and its environment.

    It involves processes such as human resource accounting, audit and

    research.

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    Check Your Learning

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    1. What is the scope of HRM?Ans. Personnel, welfare and industrial relations.

    2. State whether true or false:

    i) Individual and organisational commitments are same.

    Ans. False - Individual commitment involves commitment of individual

    employees to the organisation while organisational commitment

    implies equality among the employees of the organisation.

    ii) HRM reduces strikes and lockouts in an organisation.

    Ans. True

    3. What are the processes involved in HRM dimension?

    Ans. Strategic integration, commitment, flexibility and quality.

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    Activity

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    Visit a nearby hospital and find out the various HRM activities performed

    to maintain a healthy employee-employer relationship.