MGTC 30300

Timothy A. Judge Management Competencies / Fall 2012

MGTC 30300MANAGEMENT COMPETENCIES

Fall 2012Professor Timothy A. Judge

Class 9September 19, 2012

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Alex WelchDan FoxMeghan ColeSarah DotzelAlexandria Moore

Colin RouserThomas KnightCaroline CorbettCrystal LovePatrick Cotter

Anders LeeDaniel DomingoFrank DyerMaddie KuczoraTomas AbrateBrenna Blakey

Marina ThiessenChristian LombardRyan BandyTyler EifertBeatrix WeilKevin Wildey

Bruce HeggieBreezi TooleTommy ReesSammie BrownMatthew Collins

Yellow Team

GreenTeam

Purple Team

Blue Team

Grey Team

Please Sit with Your Group Project TeamFor next few classes (today you will have to move for group discussion)


While I Set Up…Turn in Readings summary for

Chapters 6 & 7Turn in Writing a Memo

Assignment

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Class #9Section 1

Review and Introduction

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Class 9Wednesday, September 19, 2012Learning goals

◦Reflect on our communication tendencies

◦Develop strategies for motivating others


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UnderstandingYOURSELF• Knowing Yourself• Managing Yourself• Reading and Managing

Emotions

PresentingTO OTHERS• Oral Communication

Skills• Listening and Non-

Verbal Communication• Written Communication

Skills

Deciding/SolvingYOURSELF• Analyzing Effectively • Prioritization,

Delegation, and Administration• Thinking Creatively• Making Ethical

Decisions

Deciding/SolvingWITH OTHERS• Making Decisions in

Groups• Problem-Solving in

Groups

Managing/LeadingYOURSELF• Self-presentation (e.g.,

interviews)• Motivating• Leading and Following

Managing/LeadingOTHERS• Making Effective

Presentations• Negotiating Effectively• Negotiating in Teams• Managing Conflict

FUNDAMENTAL APPLIED

INNERPRIVATESELFAnimus

OUTERPUBLICSELFPersona

Personal (Work) and Professional (Life) Skills

Well-Being• Eudaimonia (Aristotle)• Hedonia (Epicurus)• Wholeness (Jung)

Contribution toOTHERSDo you contribute to the lives of others? In what ways?


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Emotions




Skills



Decisions



Groups





FUNDAMENTAL APPLIED







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Emotions




Skills



Decisions



Groups





FUNDAMENTAL APPLIED







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Emotions




Skills



Decisions



Groups





FUNDAMENTAL APPLIED









Skills• Making Effective

Presentations


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Emotions




Skills



Decisions



Groups





FUNDAMENTAL APPLIED









Skills• Making Effective

Presentations

• Motivating Others• Leading and Following


Class #9Section 2Motivation

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What Is Motivation?How would you define motivation?

Why does it matter?

What is a behaviorist approach to motivation? Does it work?

How does a competent manager motivate?

Timothy A. Judge Management Competencies / Fall 2012 13

33%

18%

12%

6%

5%

1%

0% 10% 20% 30% 40%

WorkDo nothingExerciseSee friendsHobby or sportsSee family

If y

o u h

ad a

cou

p le

o f e

x tra

hou

r sin

a d

ay, h

ow w

ould

you

spe

nd t

hem

? Does Work Motivate?


Class #9Section 3

Video: The Work ZoneMotivation

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Participation

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Goal Commitment

Specific Goals Difficult Goals

Feedback

Factors Affecting Goal Setting SuccessGoal Setting Theory


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Goal-setting process

Attention

Effort

Persistence

Strategies

Performance

How Does Goal Setting Work?

Timothy A. Judge Management Competencies / Fall 2012 17

Perc

enta

ge o

f Max

imum

Wei

ght

Carr

ied

on E

ach

Trip

Before Goal

AfterGoalFour-Week Periods

50

60

70

80

90

100

1 2 3 4 5 6 7 8 9 101112 SevenYears Later

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There was drasticincrease in perf-ormance after a

goal was set

Performance at goal wassustained seven years after

the goal was first set

Perc

enta

ge o

f max

imum

wei

ght

carr

ied

on e

ach

trip

Effect of Goals on MotivationStudy at Weyerhauser


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Mea

n G

roup

Eff

ecti

vene

ss In

dex

Feedback + goal setting + incentives (530)High

Low

100

200

300

400

500

1-9 10-14 15-19 20-24Time (in months)

Feedback + goalsetting (520)

Feedback (380)

Baseline(before

feedback)(108)

Feedback and goalsetting improved

group effectivenesseven more

Feedback improvedgroup effectiveness

Feedback and Goal Setting


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Stretch targets are goals that are considered “virtually unattainable”

Pioneered by Jack Welch and now used by many companies (sometimes misused)

Stretch targets must be accompanied by autonomy and resources

When targets are attained, rewards must be shared (rewards and goals must be aligned)

Managerial Applications


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99/110 studies showed that hard, specific goals produce greater performance than medium, easy, do-your-best, or no goals

Average productivity improvements:◦8.9% for hard, specific goals◦17.5% for hard, specific goals with feedback

Where to set goals?◦At the maximum level that employees will

accept and commit to

Research Support


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Are there limitations to the effectiveness of goal-setting?

What are the effects on individuals?What about intrinsic motivation—

◦Does it have advantages (or disadvantages) relative to goal-setting motivation?

◦How to increase intrinsic motivation?

Discussion Questions


Class #9Section 4

Goal-Setting Exercise #2:Brainstorming

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Brainstorming ExerciseFollow instructions on sheetDo not look at others’ sheetsYou have one minute to read and

3 minutes to writeStart nowWhen finished, turn in sheet to

Prof. Judge


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Domingo Daniel 1 Bandy Ryan 3Knight Thomas 1 Rees Tommy 3Corbett Caroline 1 Collins Matthew 3Cotter Patrick 1 Wildey Kevin 3Lee Anders 1 Heggie Bruce 3Dotzel Sarah 1 Dyer Frank 3Cole Meghan 1 Toole Breezi 3Kuczora Maddie 2 Blakey Brenna 4Brown Sammie 2 Lombard Christian 4Rouser Colin 2 Love Crystal 4Welch Alex 2 Eifert Tyler 4Fox Dan 2 Moore Alexandria 4Abrate Tomas 2 Weil Beatrix 4Thiessen Marina 2


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0 2 4 6 8 10 12 140

2

4

6

8

10

12Number Generated

Goal


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MotivationWhat does this exercise tell you

about human motivation?Does quantity equal quality?How important is intrinsic

motivation—and how can it be increased?


Class #9Section 5

Goal-Setting Exercise #1:Cartoon Group

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Cartoon Group ExerciseSee teams on next slideYou have 2 minutes to write down

ideas and your group has 5 minutes to complete its work

Start nowWhen finished, turn in sheet to

Prof. Judge


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Blakey Brenna 1 Rouser Colin 4Corbett Caroline 1 Eifert Tyler 4Cole Meghan 1 Domingo Daniel 4Weil Beatrix 1 Fox Dan 4Dyer Frank 1 Moore Alexandria 4Lombard Christian 2 Wildey Kevin 5Bandy Ryan 2 Thiessen Marina 5Dotzel Sarah 2 Love Crystal 5Lee Anders 2 Cotter Patrick 5Brown Sammie 3 Knight Thomas 5Heggie Bruce 3 Toole Breezi 6Welch Alex 3 Rees Tommy 6Collins Matthew 3 Abrate Tomas 6

Kuczora Maddie 6


Class #9Section 6

Class Matters

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Ten minutes for meeting with your project groupKeep in mind your first group project is

due on October 24 – Extra Credit Viande Foodservice Project

Formal Group Project and Presentation are due November 14

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Upcoming due datesAll instructions are on websiteOctober 8 – Collecting No’s

Assignment dueOctober 24 – Group Extra Credit

Viande Foodservice Project dueOctober 29 – Personal Development

Plan due

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Next class (Monday, September 24)

Me◦An exercise◦Oriented toward learning objective:

Prioritization, delegation, and administration

You◦Write in your journal!◦I suggest you give the assignment

and spreadsheet a 30-minute read before class

MGTC 30300

Documents

Transcript of MGTC 30300