MGT 6330 - International Management 2011 Fall Course Syllabus€¦ · MGT 6330 - International...

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MGT 6330 - International Management

2011 Fall Course Syllabus

Instructor: Qian (Jane) Xiao, PhD

Office: Classroom Center 213E

Office Phone: (806) 651-2498

E-mail: [email protected]

Office Hrs:

Tuesdays 10:30am-12:30pm, and 1:30pm-5:30pm

Thursdays 10:30am-12:30pm, and 1:30pm-2:30pm

Other times by Appointment; Besides, instructor will typically check course email

message every day during the semester and respond within 24 hours.

Communications: I am available through a variety of means. The best and most reliable way to

reach me is through the course mail option on WTClass or my other email address listed above.

To ensure you will receive your email in a timely fashion, here are the directions for email

forwarding: As an alternative to checking WTClass email all the time, you can have all emails

generated through WTClass automatically forwarded to your 'BUFFS' account. To do this click

on the bottom icon on the left side of the screen (it looks like a wrench). Select system settings.

Near the bottom of that page fill in the section designated for forwarding address. Below that in

the drop down box for “Forwarding Mode” select “Forward my course mail and mark as read in

course.” Then save it.

Last Updated: 15 August, 2011. This syllabus is a dynamic document. Elements of the

course structure (e.g., dates and topics covered, etc.) may be changed at the discretion of the

professor.

Important Notice: This syllabus is an integral component of the course. It is very important that

you read it in its entirety. All material that you will need for this class, including lectures, exams

and project material are only accessible via WTClass. As such, you need to go to the Lessons

section of the course and follow the instructions provided there. Failure to do so will adversely

impact your ability to perform in this class.

Thank you for your attention and cooperation in this matter.

COB MISSION STATEMENT AND LEARNING OBJECTIVES

COB Mission Statement

The mission of the College of Business is to provide high quality undergraduate and graduate

business education with a global perspective and ethical awareness. We accomplish this through

emphasis on excellence in teaching, which is strengthened by faculty scholarship and supported

by professional service.

Learning Goals for the MBA Program

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The College of Business at West Texas A&M University seeks to prepare students in the MBA

degree program for careers in business and to foster their professional growth and advancement

via the key learning goals. The key learning goals for the MBA are as follows:

1. MBA graduates will demonstrate a capacity to lead organizations.

2. MBA graduates will illustrate a capacity to apply knowledge in new and unfamiliar

circumstances through a conceptual understanding of relevant disciplines.

3. MBA graduates will demonstrate a capacity to adapt and innovate to solve problems, to

cope with unforeseen events, and to manage in unpredictable environments.

4. MBA graduates with a concentration area will illustrate the ability to apply

discipline-specific fundamentals in Computer Information Systems, Management,

Marketing, Agricultural Business, or Healthcare Management.

Course Description and Objectives

This course focuses on the challenges and opportunities associated with organizational

management and business strategy in the global environment. Students will gain a general

overview of the process and effect of internationalization in contemporary business, along with

an introduction to theories, concepts and skills relevant to managing effectively in today’s global

environment. Students will be challenged to integrate knowledge they have gained from other

business core courses and apply their accumulated knowledge to business case studies. Students

will engage in active research and analytical problem solving related to managing in the

international environment and will frequently be called upon to brief their findings to the class.

Specifically, the course objectives include:

1. Understand and assess the drivers and consequences of globalization, its impact on

specific regions, and the emerging concerns about its influences on countries around the

world

2. Compare and contrast different political, legal, and economic systems and technological

forces and their impact on international management

3. Understand and appreciate the need for ethics and social responsibility in international

management, and the growing pressures on firms to act in an ethically and socially

responsible manner in their global business operations

4. Describe and apply the concept of “national culture” and explain how the culture of one

group of people can be distinguished from that of another, and the implications of these

differences for international management

5. Explain and understand the challenges of managing across cultures

6. Understand the relationship between national culture and organizational culture, integrate

those concepts within the context of international management decision-making, and

appreciate the challenges of diversity in the modern work environment

7. Describe the challenges to and apply the most important elements of effective

cross-cultural negotiation and communication

8. Integrate and apply the basic elements of international strategic management, including

the pressures and cost/benefits of strategies that emphasize global integration versus local

adaptation; describe the specialized strategies required for emerging economies and for

international new ventures

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9. Compare and contrast the modes of entry and the basic choices for organizing firms

involved in international business and describe the conditions under which specific entry

modes and organizational structure are most effective

10. Describe methods used to analyze and assess political risk and how MNCs apply those

methods as they attempt to manage the level of political risk in developed and developing

countries, appreciate the broader efforts firms make to manage their relations with host

governments, and discuss the various options for managing alliances and joint ventures,

especially those in which host governments are involved

11. Explain and apply the mechanisms for ensuring effective control and decision-making in

international organizations

12. Understand the tools and techniques used to provide motivation and incentives for

employees across cultures, including compensation, benefits, work teams, and other

approaches

13. Understand the importance of leadership to international management, including the role

of different leadership types and practices and the importance of entrepreneurial and

ethical and socially responsible leadership

14. Understand and describe the practices for recruiting, selecting, training and deploying

employees internationally, including the challenges of expatriate placement and

repatriation

Map from MBA Learning Goals to Objectives for this Course

MBA Learning Goals Related Course Learning Objectives Related Learning Facilitating Tools

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7, 10, 11, 13 and 14

Teamwork on case analysis

Teamwork on term paper

Online discussion board

Group project presentation

Current events discussion

2

2, 3, 8 and 9

Case analysis

Term paper writing


3 1, 4, 5, 6 and 12


Teamwork on term paper

Teamwork on case analysis

Group project presentation

4

1 to 14

Course lectures

Textbook studies

External recourse searching


Homework and assignments

Quizzes and exams

TERMS OF USE

A student's continued enrollment in this course signifies acknowledgment of and agreement with

the statements, disclaimers, policies, and procedures outlined below and elsewhere in the

WTClass container.

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College of Business Writing Component (as applicable)

Students earning a BBA degree must complete at least one course with a writing component

outside of their major as part of the business core requirements. The College of Business writing

component is a requirement in the following courses: ACCT 3311, ACCT 4315, IDM 2310,

ECON 4321, ECON 4361, FIN 3350, FIN 4321, MGT 4333, MGT 4370, MKT 3342, MKT

3350. Students in a writing component course are explicitly required to demonstrate knowledge

of communication skills. Specific objectives may include but are not limited to the following

concepts put forth by the National Business Education Association: (1) ability to organize a

written and an oral message coherently and effectively, (2) ability to use technology for

communication, (3) ability to research a topic, prepare a report, and present the findings to all

organizational levels, and (4) ability to demonstrate critical-thinking skills. Specific course

requirements and the role of the writing component with respect to student grading policy are at

the discretion of the course instructor of record.

Technology Requirements

All technological requirements for the successful completion of this course are the responsibility

of the student, including access to a working computer with broadband internet connection and

state-of-the-art security. The student is responsible for all technological problems not related to

WTAMU, including but not limited to equipment failures, power outages, and internet

breakdowns. Furthermore, students are responsible for all necessary technical and operational

skills for completing this course, and for being familiar with WTClass (the Angel Learning

System) both in a general sense and in a specific sense as pertaining to this course and any

materials stored within. The professor is not responsible for any technical matters related to

WTClass. Students must contact WTClass if they have problems accessing and/or using Angel.

Viewpoints Disclaimer

The views expressed in this document, web-based course materials, and/or classroom

presentations are those of the professor and do not necessarily represent the views of West Texas

A&M University, its faculty and staff, or its students. Views expressed by students are likewise

those of the person making such statements.

External Websites Disclaimer

Neither the professor, the College of Business, nor WTAMU are responsible for the content of

external websites discussed in the classroom and/or linked to via online course materials, emails,

message boards, or other means. Referred websites are for illustrative purposes only, and are

neither warranted nor endorsed by the professor, College of Business, or WTAMU. Web pages

change frequently, as does domain name ownership. While every effort is made to ensure proper

referencing, it is possible that students may on occasion find materials to be objectionable for

reasons beyond our control.

Copyright

All original content in this document, all web-based course materials (be they text, audio, and/or

video), and/or classroom presentations are © by the instructor. No distribution without the

express written consent of the author. Students are prohibited from selling (or being paid for

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taking) notes during this course to or by any person or commercial firm without the express

written permission of the professor.

Repeating Course Work

Students are charged a fee for any course attempted for a third or subsequent time at WTAMU

other than a non-degree credit developmental course or exempted courses.

Scholastic Dishonesty

It is the responsibility of students and instructors to help maintain scholastic integrity at the

University by refusing to participate in or tolerate scholastic dishonesty. Commission of any of

the following acts shall constitute scholastic dishonesty. This listing is not exclusive of any other

acts that may reasonably be said to constitute scholastic dishonesty: acquiring or providing

information for any assigned work or examination from any unauthorized source; informing any

person or persons of the contents of any examination prior to the time the examination is given in

subsequent sections of the course or as a makeup; plagiarism; submission of a paper or project

that is substantially the same for two courses unless expressly authorized by the instructor to do

so; submission of a paper or project prepared by another student as your own. You are

responsible for being familiar with the university's Academic Integrity Code .

WTAMU COB Student Code of Ethics

Each student enrolled in COB courses accepts personal responsibility to uphold and defend

academic integrity and to promote an atmosphere in which all individuals may flourish. The

COB Student Code of Ethics strives to set a standard of honest behavior that reflects well on

students, the COB and West Texas A&M University. All students enrolled in business courses

are expected to follow the explicit behaviors detailed in the Student Code of Ethics.

Code of Ethics:

• Do not use notes, texts, solution manuals, or other aids for a quiz or exam without

instructor authorization.

• Do not copy the work of others and/or allow others to view your answers or copy your

work during a quiz, exam, or on homework assignments.

• Do not allow other parties to assist in the completion of your quiz, exam, homework,

paper, or project when not permitted.

• Do not work with other students on projects or assignments without authorization from

the course instructor.

• Properly cite and specifically credit the source of text, graphic, and web materials in

papers, projects, or other assignments.

• Do not forge the signature of an instructor, advisor, dean, or another student.

• Provide truthful information for class absences when asking faculty for excused

absences or for a make-up for a quiz, exam, or homework.

• Provide truthful information on your resume including work history, academic

performance, leadership activities, and membership in student organizations.

• Respect the property, personal rights, and learning environment of all members of the

academic community.

• Live up to the highest ethical standards in all academic and professional endeavors.

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Students violating the Student Code of Ethics will be reported to the Dean’s office and are

subject to penalties described in the West Texas A&M University Code of Student Life, which

may include suspension from the University. In addition, a violator of the Student Code of

Ethics may become ineligible for the following:

• Participation in student organizations sponsored by the COB.

• Recognition for College academic honors, awards, and scholarships.

Physical or Educational Access

West Texas A&M University seeks to provide reasonable accommodations for all qualified

persons with disabilities. This University will adhere to all applicable federal, state and local

laws, regulations and guidelines with respect to providing reasonable accommodations as

required to afford equal educational opportunity. It is the student's responsibility to register with

Disability Support Services and to contact the faculty member in a timely fashion to arrange for

suitable accommodations.

Evacuation Statement

If you receive notice to evacuate the building, please evacuate promptly but in an orderly

manner. Evacuation routes are posted in various locations indicating all exits, outside assemble

area, location of fire extinguishers, fire alarm pull stations and emergency telephone numbers

(651.5000 or 911). In the event an evacuation is necessary: evacuate immediately do not use

elevators; take all personal belongings with you; report to outside assembly area and wait for

further information; students needing assistance in the evacuation process should bring this to the

attention of the instructor at the beginning of the semester.

Chemical and Equipment Safety Statement

Safety is everyone's responsibility. Material Safety Data Sheets (MSDSs) are provided for all

chemicals used in this class. MSDSs provide information about physical properties, health risks,

fire explosion data, and other important information associated with these chemicals. Before

handling or using a chemical, you should refer to the MSDS for that chemical. It is your

responsibility to inform the instructor in writing of any health conditions that may prevent you

from safely using a chemical (pregnancy, auto immune deficiency, etc.). It is also the

responsibility of the student to report any spill or problems found while storing or using a

chemical. If you are unsure about a chemical, always ask. If you see any unsafe condition, notify

your instructor immediately. If you are unsure about the proper and safe operation of any piece

of equipment, ask your instructor for proper instruction. All injuries, spill of materials and unsafe

conditions must be reported to the instructor immediately.

COURSE MATERIALS

Required Texts and Materials

Deresky, H. International Management: Managing Across Borders and Cultures, 6th edition. New

Jersey: Pearson Prentice Hall. ISBN 978-0-13-614326-0.

This text’s companion website at www.prenhall.com/deresky contains valuable resources for

students, including chapter quizzes and an interactive student study guide.

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All students are expected to keep abreast of contemporary developments in global business by

reading the New York Times, Wall Street Journal, Washington Post, or other major daily, as well

as selectively reading various journals such as The Economist, Forbes, Fortune, Business Week,

Foreign Affairs, Foreign Policy, and other journals.

Recommended Supplementary Readings (Classic Texts)

“Contemporary Strategy Analysis”, 3rd Edition, 1999. By Robert Grant, Blackwell. It’s got a

good & well-articulated synopsis of a broad range of strategic concepts and frameworks.

Prerequisites

Please refer to your student handbook to insure that you have met all prerequisites for enrollment

in the class. If you do not meet these requirements the Dean’s Office will administratively

withdraw you from this course.

GRADE STRUCTURE

Grade Components

Element Points

3 Exams @ 100 pts 300 points Individual

2 Case Analysis @ 100 pts 200 points Group or Individual

1 Group Project @ 100 pts 100 points Group or Individual

Class Participation 100 points Individual

Total: 700 points

Grading Scale

Grade A B C D F

Total Points 630 and above 560 – 629 490 - 559 420 - 489 Below 420

WTClass Student Orientation: In order to use WTClass Online Course Management System

effectively, you need to have a WTClass Student Orientation by visiting the following site:

http://angel.wtamu.edu/orientation/intro.html. If you experience technical problems, please call

806-651-4357 (HELP) for assistance or email the Help Desk at [email protected].

COB Student Resources Link: The COB has developed a Student Resources repository (e.g.,

APA writing style information, business core reviews, facilities, and other helpful supplements)

which can be found on the COB Website:

http://www.wtamu.edu/academics/college-business-facilities-and-resources.aspx

Exam: Three exams will be administered online, and as a result is open-resource. You have 100

minutes to complete each exam composed of 50 multiple choice questions. Each exam might

contain few additional essay and/or true/false questions. Material for the exams will come from

textbook, discussion boards, case assignments, etc. You need to study all the assigned learning

material on a regular basis to pass the exams. In addition, practice quiz is provided on WTClass

for each chapter that covers all the question items that will be selectively included in the three

comprehensive exams. It is expected that you demonstrate your understanding and mastery of all

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the learning material provided.

Exam is to be taken on the day scheduled. In extraordinary circumstances (subject to prior notice

and proof presentation such as a written medical excuse or documentation of other serious

emergency), permission to make a make-up exam may be granted at the professor’s discretion.

Case Analysis: There are two written cases during the semester. Both cases are from the

textbook, will be provided on the WTClass, and as a result allow you to avail yourself of a

myriad of external resources. Guidelines are provided in the Case Master Folder under the

Lesson Tab on how to do case analysis. I expect you and your group to demonstrate your

understanding and mastery of the learning material by synthesizing all the material. It is also

expected that students will be able to prepare cogent responses that are grammatically correct.

Please note: If you choose to join a team, these cases will be done in your team and each team

will submit only one case analysis. You will need to communicate between members, work

independently, and then bring it all together electronically to submit one case analysis for the

group. You also have the option of working independently for the duration of the semester. If

that is the case, all case analysis assignments and the final project will be completed on your

own.

Group Project: You will form your own groups, with whom you will be working the duration

of the term. Guidelines for the group project are provided on the WTClass. Or you have the

option of working independently for the duration of the semester. If that is the case, all case

analysis assignments and the final project will be completed on your own.

Class Participation: A portion of your grade (100 pts) will be based on your regular and active

class participation. Class participation is evaluated based on the following items:

• Bi-weekly Discussion Board (60 pts): Bi-weekly Discussion Boards will be starting in

the third week of the semester. For every two weeks you will have a new discussion

session with a new board and a new topic. Each discussion board will be staying open for

two weeks.

During the semester you will totally have 6 discussion boards with 10 pts each. For a

benchmark, you will need at least 18 posts in total, and at least 3 posts to each

discussion board to get full credit for this portion of the Class Participation.

Bulletin board discussions will be evaluated on both quantity and quality (5 pts allocated

to the quantity of posts, and the remaining 5 pts allocated to the quality of posts). Do not

think it will suffice to merely type one-sentence responses and expect it to count a lot. I

will use the Reports feature in the WTClass System to track each student’s contributions.

You will also be compared to your peers, so you should view this as somewhat

competitive. Specifically, you are expected to contribute to the discussion board by 1)

answering the posted question, or evaluating the posted statement by applying the

concepts / theories / analytical frameworks your learn from the text; 2) commenting and

expanding on other students’ posts; 3) coming up with new insights or appropriate

examples to address the issue of interest.

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Post Quantity Points

1 2 + 5 at Max.

2 4 + 5 at Max.

3 and more 5 + 5 at Max.

• Monthly Sharing Board (30 pts): The purpose of the Monthly Sharing Board is to

facilitate course-related communication among course students and bring class peers’

intelligence into full play. You are expected to use this board to share knowledge and the

fun stuff you discover, exchange ideas and make interesting comments on the current

events, or ask questions to your classmates and get answers from them. Here are some

examples of how you can make best use of the sharing boards: 1) addressing the current

events concerning a broad range of International Management issue: you can summarize

what you read from newspapers, internet, magazines, or TV coverage, provide an

evaluation of what you read, and ask questions to spark discussions; 2) you can pick one

or two concepts or theories from the text chapters, interpret the concept or the theory,

address its importance or significance, and then illustrate the concept or the theory using

either your personal experience, or the stories you secure from other sources like your

friends or family members, newspaper, magazine, TV coverage, etc.; 3) challenging the

arguments in the text, and coming up with new insights and examples helpful for our

understanding of the learning material, etc..

To facilitate students’ tracking and the instructor’s monitoring, sharing boards will be set

up every month and labeled by the month accordingly. During the semester you will

totally have 3 Monthly Sharing Boards with 10 pts each. You earn points for

demonstrating your comprehensive and critical thinking of a managerial issue or dilemma

analyzed, effectively applying concepts and theories to understand specific managerial

actions, expanding or critiquing, in a meaningful manner, the posts/comments of your

peers, stimulating additional commentary from an existing posting thread, or initiating

new insights that result in quality follow on. You may initiate your own threaded

discussions, or respond to threaded discussions launched by your peers. Please put all the

postings on the corresponding boards as labeled by the month that you are presently in

(e.g., if we are currently staying in the month September, then please put all the postings

made in September on the September Sharing Board).

Do not share exam questions or any other assignments with your classmates here or

anywhere. Such behavior will be regarded as cheating. Always be respectful of others in

all of your communications. Be professional and behave professionally. I will be

monitoring the contents of this board periodically. Do not use this board for the

questions directed to the instructor. If you have any questions that you would like to

ask me, send them via course e-mail system.

No posting number is specified for Monthly Sharing Board as the board is set up for the

voluntary insights exchange. Yet your intelligence contribution and monthly show-up

here will significantly affect your class participation grade.

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• Other Online Class Activities (10 pts): I will use the Reports feature in the WTClass

System to track each student’s other online class activities. The number of your visits to

the course site will also be an important part of your class participation.

General Course Policy: If you are having difficulty completing the course because of health

problems (yours or that of close family members), or other personal matters, please meet with

the instructor early in the semester to discuss your options, so that we can work things out

effectively. This also applies to special requirements, i.e., disabilities, etc.

Assignments: All assignments should be turned in on the day they are due. Assignments

turned in after the scheduled date are considered late, and eligible for a grade reduction. Please

note that any assignment that, in the opinion of the instructor, employs disproportionately poor

grammar and/or unprofessional or low quality written communication skills will be assigned a

grade that is one-letter lower than would otherwise be assigned. Also note that if you feel a

grading error was made on an assignment, you have 1 week to contact the instructor to discuss

regrading. However, keep in mind that regrading may result in either a higher or even lower

grade on the assignment.

Grading Policies: Any student for whom there are missing data (exams, assignments, etc.)

with no indication that the course was officially dropped, will receive a failing grade for the

course, or whatever grade is appropriate given their cumulative total.

I will not respond to pleas at semester's end for additional points, extra consideration, etc. If

you feel there has been a mistake on my behalf regarding the posting of your grades, you may

feel free to contact me, and I will investigate the matter.

I will not tolerate any form of cheating, which can take the form of copying from others

during exams, plagiarizing, sharing, etc. For any assignment or exam for which you have cheated

you will receive the most severe penalty available under university rules. This will be at

minimum a score of 0 for said exam or assignment. The burden of proof to defend your position

will lie with you.

Finally, it is your responsibility to post your bio information on the “Getting to know you”

board on WTClass, and form your team as soon as possible. You must notify me in the

appropriate dropbox on WTClass as to your group composition within the first week of the

semester. Should you have a problem forming a group, you must let me know within the first

week of the semester. Team discussion boards and chat rooms will be assigned to each team

afterwards to facilitate distant team communications and collaborations. Non-participation in any

group related activities will not be tolerated. Your fellow students will be completing peer

evaluation forms at the end of the semester, and if it becomes apparent that you abandoned your

responsibilities to the group, your grade will be lowered. Or you have the option of working

independently for the duration of the semester. If that is the case, all case analysis assignments

and the final project will be completed on your own. That said, if you do not join a team in the

first week of the semester, and you do not contact me asking for being assigned to a team, I

assume that you choose to work on your own for the duration of the semester.

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TENTATIVE SCHEDULE OF CLASS ACTIVITIES

Week of Topics / Module Assignments

1.

8/29

through

9/04

� Syllabus

� Bio information posting

� Team formation and submission of team

composition (Or you have the option of

working independently for the duration of

the semester.)

� Chapter 1: Assessing the Environment:

Political, Economic, Legal, Technological

� September Sharing Board starts at 7am

on September 1 Thursday Central

Standard Time, stays open for the whole

September, and closes at 11pm on

September 30 Friday Central Standard

Time.

� Syllabus acknowledgement

� Post your bio information on the “Getting to

Know You” board on WTClass

� Formation of teams and submission of team

composition with team members’ contact

information included (Or you have the option

of working independently for the duration of

the semester. If that is your choice, all case

analysis assignments and the final project will

be completed on your own. That said, if you do

not join a team in the first week of the

semester, and you do not contact me asking for

being assigned to a team, I assume that you

choose to work on your own for the duration of

the semester.)

� Chapter 1 learning material

� September Sharing Board starts at 7am on

September 1 Thursday Central Standard Time

2.

9/05

through

9/11

� Chapter 2: Managing Interdependence:

Social Responsibility and Ethics


� Start off team communications using Team

Discussion Boards and Team Chat Rooms

assigned to each team

3.

9/12

through

9/18

� Chapter 3: Understanding the Role of

Culture

� Bi-weekly Discussion Board 1 starts at

7am on September 12 Monday Central

Standard Time, and closes at 11pm on

September 25 Sunday Central Standard

Time.


� Bi-weekly Discussion Board 1 starts at 7am on

September 12 Monday Central Standard Time.

4.

9/19

through

9/25

� Chapter 4: Communicating Across

Cultures

� Bi-weekly Discussion Board 1 closes at

11pm on September 25 Sunday Central

Standard Time.


� Bi-weekly Discussion Board 1 closes at 11pm

on September 25 Sunday Central Standard

Time.

5.

9/26

through

10/02

� Chapter 5: Cross-cultural Negotiation and

Decision Making


7am on September 26 Monday Central


October 9 Sunday Central Standard Time.

� October Sharing Board starts at 7am on

October 1 Saturday Central Standard

Time, stays open for the whole October,



September 26 Monday Central Standard Time

� September Sharing Board closes at 11pm on

September 30 Friday Central Standard Time.

� October Sharing Board starts at 7am on

October 1 Saturday Central Standard Time

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and closes at 11pm on October 31 Monday

Central Standard Time.

6.

10/03

through

10/09

� Exam 1 (Chapters 1 to 5) will open at 7am

on October 7 Friday Central Standard

Time, and close at 11pm on Sunday,

October 9 Central Standard Time.

� Case analysis 1 due at 11pm on October 7

Friday Central Standard Time


11pm on October 9 Sunday Central

Standard Time.

� Case analysis 1: Textbook p194 Case 6 Guanxi

in Jeopardy

� Exam 1 (Chapters 1 to 5) will open at 7am on

October 7 Friday Central Standard Time, and

close at 11pm on Sunday, October 9 Central

Standard Time.


on October 9 Sunday Central Standard Time.

7.

10/10

through

10/16

� Chapter 6: Formulating Strategy


7am on October 10 Monday Central


October 23 Sunday Central Standard

Time.



October 10 Monday Central Standard Time

8.

10/17

through

10/23

� Chapter 7: Global Alliances and Strategy

Implementation


11pm on October 23 Sunday Central

Standard Time.



on October 23 Sunday Central Standard Time.

9.

10/24

through

10/30

� Chapter 8: Organization Structure and

Control Systems


7am on October 24 Monday Central


November 6 Sunday Central Standard

Time.

� October Sharing Board closes at 11pm on




October 24 Monday Central Standard Time

� October Sharing Board closes at 11pm on


10.

10/31

through

11/06

� Exam 2 (Chapters 6 to 8) will open at 7am

on November 4 Friday Central Standard

Time, and close at 11pm on Sunday,

November 6 Central Standard Time.

� Case analysis 2 due at 11pm on

November 4 Friday Central Standard Time

� November Sharing Board starts at 7am

on November 1 Tuesday Central Standard

Time, stays open for the whole November,

and closes at 11pm on November 30

Wednesday Central Standard Time.


11pm on November 6 Sunday Central

Standard Time.

� Case analysis 2: Textbook p302 Case 8

Starbucks’ International Operations—2006

(Global)


November 4 Friday Central Standard Time,

and close at 11pm on Sunday, November 6

Central Standard Time.

� November Sharing Board starts at 7am on

November 1 Tuesday Central Standard Time


on November 6 Sunday Central Standard Time.

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11.

11/07

through

11/13

� Chapter 9: Staffing, Training, and

Compensation for Global Operations


7am on November 7 Monday Central


November 20 Sunday Central Standard

Time.



November 7 Monday Central Standard Time

12.

11/14

through

11/20

� Chapter 10: Developing a Global

Management Cadre


11pm on November 20 Sunday Central

Standard Time.



on November 20 Sunday Central Standard

Time.

13.

11/21

through

11/27

� Chapter 11: Motivating and Leading


7am on November 21 Monday Central


December 4 Sunday Central Standard

Time.



November 21 Monday Central Standard Time

14.

11/28

through

12/04

� Exam 3 (Chapters 9 to 11) will open at

7am on December 2 Friday Central

Standard Time, and close at 11pm on

Sunday, December 4 Central Standard

Time.


11pm on December 4 Sunday Central

Standard Time.

� November Sharing Board closes at 11pm

on November 30 Central Standard Time.


December 2 Friday Central Standard Time, and

close at 11pm on Sunday, December 4 Central

Standard Time.


on December 4 Sunday Central Standard Time.

� November Sharing Board closes at 11pm on

November 30 Central Standard Time.

15.

12/05

through

12/11

� Group project due at 11pm on December

5 Monday Central Standard Time

� Group project due at 11pm on December 5

Monday Central Standard Time

14

APPENDIX A – A Tutorial on Proper Use and Citation of External Material

It is critically important for students not to plagiarize material. We employ "Deep Googling"

methods and utilize the services of Turnitin.com to detect any cheating. As the rubric below

demonstrates, there is a Zero Tolerance policy for cheating. It is certainly OK to use directly

lifted or paraphrased content, but only if it is properly attributed. Please observe the following

improper and proper examples:

Unacceptable (no quotes, no citation):

When the light starts to flash, you had better have the cash. That's the reality for millions of

subprime borrowers whose used car purchase is contingent upon having an unusual option: a

little box mounted underneath the dashboard that forces them to make their payments on time. A

light on the plastic box flashes when a payment is due. If the payment isn't made and the

resulting code punched in to reset the box, the vehicle won't start. The next step is a visit from

the repo man.

Acceptable (quoted and cited):

A new electronic device may put the brakes on drivers who miss a payment. "When the light

starts to flash, you had better have the cash. That's the reality for millions of subprime borrowers

whose used car purchase is contingent upon having an unusual option: a little box mounted

underneath the dashboard that forces them to make their payments on time. A light on the plastic

box flashes when a payment is due. If the payment isn't made and the resulting code punched in

to reset the box, the vehicle won't start. The next step is a visit from the repo man." (Woodyard

2008)

...and then listed in the Biblio as:

Woodyard, Chris (2008), "High-tech gear disables car if borrower misses payment," USA Today,

01 April, http://www.usatoday.com/money/autos/2008-03-30-repo-device-car-loans_N.htm,

accessed on 01 April 2008.

Also Acceptable (paraphrased and cited):

A new electronic device may put the brakes on drivers who miss a payment. Woodyard (2008)

reports that car buyers who use subprime loans to purchase their vehicle may have a small box

mounted under the dashboard. If the buyer misses a payment, the car won't start.

...and then listed in the Biblio as:

Woodyard, Chris (2008), "High-tech gear disables car if borrower misses payment," USA Today,

01 April, http://www.usatoday.com/money/autos/2008-03-30-repo-device-car-loans_N.htm,

accessed on 01 April 2008.

15

APPENDIX B – GRADING RUBRIC

Written Exercises

The following table presents the grading rubric that will be used for assessing all of your written

work. This rubric is used in addition to assessing the actual quality or correctness of your

responses to exams and cases. This rubric is scalable in that percentages are used throughout;

thus, regardless of the number of questions or their point value, the scale can be applied

consistently.

Category Insufficient Sufficient Exemplary

Writing Business style; one voice;

third-person

0-13% 14-18% 19-20%

Grammar Syntax, spelling, punctuation, etc.

0-13% 14-18% 19-20%

Content Is the problem or purpose clearly

identified? Is the background

analysis sufficient? Are

alternatives clearly identified and

analyzed? Is a position,

recommendation, answer, or

action plan made? Is it supported

sufficiently?

0-27% 28-35% 36-40%

Sources Does each reply have a reference,

if appropriate? Are Title, Author,

and Date available, as well as

complete URLs? Are source

materials used correctly, such as

quotes as needed?

0-13% 14-18% 19-20%

Plagiarism Has any of the paper, exam or

answer been copied from external

sources without proper

documentation? Has the paper,

exam, etc. been recycled from

another class? Has the paper,

exam, etc. been purchased from

an external provider?

-100% 0% 0%

Total 0-69% 70-92% 93-100%

16

Teamwork

The following table presents the grading rubric that will be used for evaluating your teamwork

on the group exams and cases. Each student must complete a Peer Evaluation form, provided at

the end of the semester, using the criteria below. Each student will then be evaluated by the

Instructor based on the Peer Evaluations submitted by the other group members. While this

evaluation is on a point scale, please note that points are NOT awarded for teamwork. Rather,

downward adjustments may be made to a student's grades based on the evaluation of his/her

peers, and upon the final assessment made by the Instructor.

Category Insufficient Sufficient Exemplary

Team Commitment Attendance at meetings

(physical, virtual, email,

discussion boards, etc.),

preparation, group goals before

individual goals, meeting

deadlines (within the group or

in relation to the course).

0 - 31.59% 31.6 - 37.19% 37.2 - 40%

Task Orientation Amount and quality of

intellectual contributions (ideas,

alternatives, analysis of

contributions of peers, etc.).

0 - 31.59% 31.6 - 37.19% 37.2 - 40%

Conflict Resolution Collegiality, ability to work

with others, willingness to deal

with intergroup and

interpersonal conflict, etc.

0 - 15.79% 15.8 - 18.5% 18.6 - 20%

Total 0 - 78.99% 79 - 92.99% 93 - 100%

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